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000-595 - IBM Maximo Asset Management V7.5 Fundamentals - BrainDump Information

Vendor Name : IBM
Exam Code : 000-595
Exam Name : IBM Maximo Asset Management V7.5 Fundamentals
Questions and Answers : 92 Q & A
Updated On : March 22, 2019
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000-595 exam Dumps Source : IBM Maximo Asset Management V7.5 Fundamentals

Test Code : 000-595
Test Name : IBM Maximo Asset Management V7.5 Fundamentals
Vendor Name : IBM
Q&A : 92 Real Questions

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IBM IBM Maximo Asset Management

IBM provides Asset Optimization Capabilities With Oniqua Buyout | killexams.com Real Questions and Pass4sure dumps

foreign business Machines supplier IBM these days bought Oniqua Holdings Pty Ltd. for an undisclosed amount. Oniqua offers cyber web of things (“IoT”) based mostly upkeep, restore and operations (“MRO”) stock optimization solutions. This buyout will bolster IBM’s Asset Optimization follow.

IBM’s asset optimization solutions portfolio already contains Tririga as smartly because the business leading Maximo. meanwhile, Oniqua caters to manufacturing, mining, transportation, oil & fuel, utilities and different such asset-intensive industries. The transaction will allow IBM to more desirable serve its present valued clientele and optimize its operations for bigger productiveness.

Focal elements of the Acquisition

Per the click free up, IBM plans to merge its asset optimization solutions with that of Oniqua’s. primarily, Oniqua’s flagship provider — MRO solution — when mixed with IBM’s asset optimization solution Maximo will support IBM to supply a “options-as-a-carrier” primarily based answer.

IBM features will additionally gain “a crew of specialists” from Oniqua. The MRO and other prescriptive and predictive analytical capabilities of the community will deliver IBM a competitive aspect in application features market.

With a combined answer platform, IBM appears ahead to offer a single records source encompassing company belongings to permit a “24/7 operational effectivity.”

reduce Asset Downtime: Key Catalyst

The basic headwind for the asset intensive companies is annual unscheduled asset downtime. This in fact stems from the inability of inventories and spare parts. The insights bought by scrutinizing and examining the enterprise information can cut down unscheduled operational downtime with the aid of guaranteeing the top-quality cloth and spare ingredients required to satisfy the demand.

IBM is still focused to supply the clientele with an answer primarily aimed at decreasing unscheduled asset downtime, which permits these clientsto recognise their business dreams quicker. With Oniqua’s IoT advantage in the asset management house, IBM is probably going to fortify its asset optimization capabilities an outstanding deal.

due to this fact, groups will advantage from the smooth join with the data in actual-time. it'll allow the clientele to foretell gadget disasters, because of this shrinking unplanned downtime.

What the investors should comprehend

IBM’s stock has lost 2.1% of its value during the last year, narrower than the business’s rally of 2.6%.

The enterprise’s growing to be clout within the business Asset administration (EAM) utility market is evident from market analysis enterprise Gartner’s November 2017 “Magic Quadrant for enterprise Asset administration application” file where it put IBM within the “Leaders” quadrant for its Maximo providing. With Oniqua buyout, IBM is probably going to fortify the dominant position it enjoys out there.

additionally, per analysis company MarketsandMarkets, the EAM market size is predicted to develop from $3.forty four billion in 2017 to $6.05 billion through 2022 at a CAGR of eleven.9%. We accept as true with IBM is neatly poised to capitalize on this lucrative chance with the additional IoT-based capabilities Oniqua brings on board.

Strengthening IoT Capabilities Bodes neatly

Per IBM’s estimates, there might be round 30 billion connected instruments by means of 2020, as a consequence expanding the want for IoT systems. in consequence, the company’s funding in the technology looks to be somewhat neatly deliberate. We consider the upcoming new mixed solution holds promise.

when you consider that the benefits, we can anticipate consistent boom of the enterprise pushed by way of IoT and synthetic intelligence (“AI”) technologies on the way to eventually support it to compete against friends.

Zacks Rank & Key Picks

IBM at present includes a Zacks Rank #three (hang).

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IBM Maximo provider Request | killexams.com Real Questions and Pass4sure dumps

IBM Maximo service Request (provider Request) app provides a platform for getting into carrier requests into IBM Maximo Asset administration. carrier Request is suitable with IBM Maximo any place 7.6.2.x.

users can communicate or type an outline of the request, and enter a vicinity and an asset for the request. they can also view the requests that they created which are currently unresolved so one can comply with up on those requests. Contact your IBM Maximo anywhere administrator before using this software.


IBM Watson publicizes Partnerships To enrich employee safeguard via Watson IoT | killexams.com Real Questions and Pass4sure dumps

these days, IBM Watson is announcing important collaborations with a couple of industry partners to enhance worker safety in hazardous environments. the brand new choices leverage cyber web of things (IoT) expertise along with IBM’s present Maximo enterprise asset administration platform.

The enterprise is working with Garmin health, Guardhat, Mitsufuji and SmartCone to make use of advanced facts assortment and artificial intelligence (AI) technologies to power enormous advances in monitoring and assessing the security and health of people in hazardous environment. “It’s within the context of a major focus enviornment for us, to enrich worker safety using IoT records and AI,” spoke of Kareem Yusuf, PhD, typical supervisor of IBM Watson IoT.

up to now, the enterprise’s focus with Maximo has been on management of physical property. “we've a long heritage in device renovation and reliability administration,” Yusuf noted. “It’s been round three asset courses – industrial equipment, buildings and facilities, and vehicles. The center of attention to date turned into to power renovation and work processes around them, for improvements like predictive upkeep.”

With the brand new partnerships, the identical variety of center of attention will target the smartly-being of employees. The Maximo worker Insights platform will receive statistics from the workspace and from the staff themselves to computer screen such expertise dangers as heat, height, temperature, and gas degrees, and to investigate even if laborers are exposed to hazards or risks. “It allows for our consumers to define work zones and installation alerts,” noted Yusuf. “they could monitor what matters and link back to our Maximo device.”

With Garmin, a longtime leader in wearable expertise, the partnership enables clients to acquire “near-time” sensor information (gathered and assessed in mere seconds) from workers fitted with Garmin exercise trackers. With the Garmin health partner SDK information assortment device embedded inside the Maximo employee Insights platform, organizations can have instant signals of health emergencies or “man-down” eventualities, and might additionally build ancient analytics in accordance with longer-term biometric statistics.

Garmin vivosmart 4Image courtesy Garmin

Guardhat, meanwhile, is integrating its smart very own defensive gadget (PPE) wearables with the IBM platform. Their KYRA IoT software gathers information from their IoT instrumented complicated hat, monitoring physical situations to detect and warn of surrounding dangers, and also presents communique capabilities with actual-time video and audio. The data and analytical mixture provides for far flung directional information and geolocation, in addition to lively monitoring and warning of relocating object dangers.

Guardhat - here is no commonplace hardhatImage courtesy Guardhat

in the third collaboration, IBM Watson will music IoT sensor data from the new wearable “shirt,” named hamon, currently launched by using Mitsufuji. The hamon machine, made from conductive silver fibers, directly collects the wearer’s physical facts corresponding to coronary heart price and temperature, whereas additionally monitoring surrounding environmental circumstances, together with noise and gasoline stages and air temperature. The Maximo employee Insights platform can then analyze the facts and bring signals and alarms for events pursuits corresponding to breaks and job rotations, or for emergency circumstances that may lead to damage or sickness.

hamon - the totally connective AGposs fiber collects biometric statistics from the wearerImage courtesy Mitsufuji

The SmartCone utility is constructed round that company’s IoT-fitted flexible network of area sensors, which may also be fixed or included in to moveable traffic cone configurations. The sensors computer screen hazards in the marked zones, and collect visual statistics from cameras and other sensor statistics reminiscent of temperature and noise. The enterprise’s data collection and manipulation algorithms integrates with Maximo employee Insights to supply ongoing signals of environmental situations, in addition to signals within the experience of an accident or injury.

The SmartCone can also be dropped in lots of "skins" to include a typical safeguard cone, then placed at any place you want it - its modular system enables for a mess of sensors (360 digicam, LED lighting fixtures and LIDAR pictured above)picture by means of Mark Holleron

The organizations have foreseen the evident considerations with the technologies, these involving employee privacy and dignity. “this is truly an angle we’ve considered, and we’ve been working intently with our partners to look what’s appropriate of intellect,” pointed out Yusuf. “And it’s now not just the customers and worker's themselves, but other key stakeholders, such as the union point of view. What we’ve found is that if you keep the center of attention on defense and fitness, the preliminary perception is that the benefits outweigh the concerns. And in case you keep very clear traces about who owns the information, and work collectively transparently, it’s not a huge problem.”

CEO Jason Lee suggests just how transportable the SmartCone can bePhoto by means of Mark Holleron

IBM Watson sees more such opportunities on the horizon. “Our future is greater of the equal,” Yusuf spoke of. “With IoT and AI, we are able to force superior insights tied to working processes. we will support lower power consumption, optimize building occupancy – that’s the variety of work we’re concentrated on, bringing value in the here and now. And with these new purposes, we will support people function greater safely.”

Automation is regularly criticized for its expertise to dispose of jobs, but it surely’s also been shown to increase worker safety with the aid of taking laborers out of hurt’s approach. today’s announcement offers extra advancements in that regard; with on-the-job monitoring of abilities dangers to health and smartly-being, they’re one other avenue towards cutting back the millions of on-the-job accidents people undergo each year. As a secondary benefit, they can increase organizations’ backside traces, as these accidents cost tens of billions of greenbacks annually as neatly.

Yusuf sees a ultimate benefit, in highlighting what IoT advances can offer. “here is an example of true AI at work,” he stated. “I suppose there’s lots of chatter about AI and its use and usefulness. We’re going to continue to work on methods to link it to strategies, and to allow americans to be greater useful, effective and advised.”


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International Business Machines' (IBM) Management on Q4 2018 Results - Earnings Call Transcript | killexams.com real questions and Pass4sure dumps

No result found, try new keyword!International Business Machines Corporation (NYSE:IBM) Q4 2018 Earnings Conference ... once again had strong growth in our core offerings, Maximo and Tririga, where we lead the market in asset managem...

IBM (IBM) Q4 2018 Earnings Conference Call Transcript | killexams.com real questions and Pass4sure dumps

Image source: The Motley Fool.

IBM (NYSE: IBM)Q4 2018 Earnings Conference CallJan. 22, 2019 5:00 p.m. ET

 Welcome, and thank you for standing by. [Operator instructions] Today's conference is being recorded. If you have any objections, you may disconnect at this time. Now I will turn the meeting over to Ms.

Patricia Murphy with IBM. Ma'am, you may begin.

Thank you. This is Patricia Murphy, vice president of investor relations for IBM, and I'd like to welcome you to our fourth-quarter earnings presentation. I'm here today with Jim Kavanaugh, IBM's senior vice president and chief financial officer.The prepared remarks will be available within a couple of hours and a replay of the webcast will be posted by this time tomorrow.I'll remind you that certain comments made in this presentation may be characterized as forward looking under the Private Securities Litigation Reform Act of 1995. Those statements involve a number of factors that could cause actual results to differ materially.

Additional information concerning these factors is contained in the company's filings with the SEC. Copies are available from the SEC, from the IBM website or from us in Investor Relations. Our presentation also includes certain non-GAAP financial measures in an effort to provide additional information to investors. All non-GAAP measures have been reconciled to the related GAAP measures in accordance with SEC rules.

You'll find reconciliation charts at the end of the presentation and in the Form 8-K submitted to the SEC.So with that, I'll turn the call over to Jim.

Thanks, Patricia, and thanks to all of you for joining us. The fourth quarter capped off a year, where we grew revenue, operating pre-tax income and operating earnings per share. We stabilized our margin as we moved through the year and we expanded gross and pre-tax margin in the fourth quarter. We continued to invest and take actions to shift our business toward higher-value areas like hybrid cloud and AI, including the announcement of our acquisition of Red Hat.

And we again generated solid free cash flow, which enables this continued investment and shareholder returns. In the fourth quarter, we delivered $21.8 billion of revenue, which was down 1% at constant currency, though down 3% with the impact of currency translation. As always, I'll focus on constant-currency results. Our operating pre-tax income was $5 billion and we had $4.87 of operating earnings per share.

We had strong performance in software and in services, we had revenue growth and gross margin expansion. This was offset by the expected impact of our IBM Z product cycle dynamics. Our total software revenue was up 2%. We entered the quarter with a good pipeline of software opportunities and we executed well, driven by hybrid cloud adoption and strong demand for analytics and AI offerings.

Total services revenue was up 2%. We had steady improvement in Global Business Services throughout the year, with 6% growth in the fourth quarter and revenue growth and gross-margin expansion across all three of our GBS business lines. Global Technology Services had a modest revenue decline, with solid gross margin expansion. We had a great signings quarter, reflecting strong demand for hybrid cloud implementations and our value prop to deliver productivity.Our hardware revenue was down.

You'll recall in 2017, we had a terrific fourth quarter in IBM Z and so our decline reflects a wrap on that performance. This continues to be a very successful Z program and remains ahead of our prior cycle. Once again, we had strong growth in Power, with POWER9 now introduced throughout our portfolio. As you know, we provide technology and industry expertise to help run our clients' most important processes, which puts us in a unique position to help them transform their businesses.

As we exit 2018, we're continuing to see a few themes across our engagements. First, our clients continue to look to turn data into competitive advantage by applying analytics and AI with an industry lens. Second, clients are increasingly looking to cloud to drive business value. As they move more mission-critical workloads to the cloud, they need to securely move data and workloads across multiple cloud environments, and that requires a hybrid and open-cloud strategy.

And third, clients are focused on productivity and predictability on their spend. Now IT has always been about driving both technology innovation and productivity, with the balance shifting over time. We're recently seeing increasing interest in productivity, as clients look forward to the next couple of years. And so our results this quarter reflect our ability to deliver innovation and productivity.

You see this in our strong results in analytics and AI, in our as-a-service cloud revenue and in strong signings in our services business that deliver technology solutions and economic value, all through our integrated value proposition. That's why companies such as Vodafone and BNP Paribas are leveraging the IBM Cloud, where they benefit from our hybrid multi-cloud capabilities and access to the most advanced technologies. And it's why Bradesco Bank made a software, hardware and services multiyear commitment to the IBM Z platform to take them to the next level in AI and hybrid IT, with more predictability in their operating cost. Across our segments, our strategic imperatives revenue for the year was up 9% to about $40 billion.

Within that, our cloud revenue is over $19 billion, and we exited the year with an annual run rate for cloud delivered as a service of over $12 billion, which is up 21% over last year. This is a solid base of cloud and cognitive capabilities, and we're continuing to deliver innovation in these high-value areas.  For example, in the fourth quarter, we introduced AI OpenScale, a platform to manage the life cycle of all forms of AI models and Multicloud Manager, a service to deploy and manage complete applications in any cloud environment. We're adding innovative services like the world's first commercial quantum computer available on the IBM Cloud. You may have seen that ExxonMobil is already using it to help address its most complex business challenges such as energy exploration and chemicals manufacturing.

The number of new clients using IBM Cloud Private accelerated in the fourth quarter, and adoption is growing for our IBM Cloud Private for Data platform, which was named a leader in the first quarter 2019 Forrester Wave report on enterprise insight platforms. All of this is a validation of our hybrid open approach to cloud, and we have a strong foundation from which to drive synergies across the business with the addition of Red Hat. Let me pause here to remind you of the value we see from the combination of IBM and Red Hat, which is all about accelerating hybrid cloud adoption. The client response to the announcement has been overwhelmingly positive.

They understand the power of this acquisition and the combination of IBM and Red Hat capabilities in helping them move beyond their initial cloud work to really shifting their business applications to the cloud. They are concerned about the secure portability of data and workloads across cloud environments, about consistency in management and security protocols across clouds and in avoiding vendor lock-in. They understand how the combination of IBM and Red Hat will help them address these issues. We see the strong bookings Red Hat recently reported as further evidence of clients' confidence in the value.

Remember, the quarter ended a month after the transaction was announced.From a value perspective, in addition to the growing Red Hat business itself, we see an opportunity to lift all of IBM, by selling more of our own IBM Cloud and by selling more of our analytics and AI capabilities on OpenShift across multiple platforms. As clients proceed on their journey to get more business value from the cloud, they need more services help, from the digital design to app modernization to native app development to management of hybrid cloud environments. You saw last week the results of Red Hat's shareholder vote, with very high participation and over 99% voting in support. We are moving through the regulatory process and continue to expect to close in the second half of 2019.

We've had a decade-long partnership with Red Hat and extended it nearly a year ago around hybrid and multi-cloud. And now after the announcement in late October, we begun the internal enablement planning, so we can hit the ground running post-closing. So now, I'll go through the details of the fourth quarter, wrap up with the summary of the full year and our view of 2019.As I said, our revenue in the quarter was $21.8 billion. This includes a currency hurt to revenue of over $500 million, which is $150 million more than mid-October spot rates suggested, as the dollar has continued to strengthen.

Looking at our margin dynamics. We expanded both our gross and pre-tax operating margins. Our gross margin was up 10 basis points, with strong performance in the services businesses, together, up 190 basis points. This was mitigated by the expected mix headwind from the IBM Z cycle dynamics.

Our operating expense was better 5%. When currency impacts the top line, it generally helps expense due to both translation and the benefit of hedging contracts. And so with the strengthening of the dollar, currency helped our expense by nearly five points. Remember, the majority of our hedges are reflected in expense and these hedging gains mitigate the currency impacts throughout the P&L.

We've been focused on driving productivity in our business, implementing new ways of working, like using agile methodologies and leveraging automation and infusing AI into our processes. This provides flexibility to drive innovation in areas like hybrid cloud, AI, security and blockchain, while also delivering operating leverage.Within our expense decline, we also had a lower level of IP income. At the beginning of the year, we said we expected IP income to be down year to year, and it has been tracking lower, down $165 million year to year in the fourth quarter and nearly $450 million for the full year. Putting this expense performance together with our gross margin expansion, pre-tax margin was up 50 basis points.

Looking at operating tax. At the beginning of 2018, we provided a range for our full-year tax rate of 16%, plus or minus two points and that was without discrete items. With our final geographic and product mix, the full-year rate, without discretes was about 15%, within the expected range. Including the discrete items in the first and third quarters, our full-year operating tax rate was 8%, which is a headwind year to year.

The resulting tax rate in the fourth quarter was 12%, which is up about six points year to year. Regarding our GAAP tax rate, you saw in our press release that our fourth-quarter rate also reflects a charge for a GILTI tax election associated with the implementation of 2017 U.S. tax reform. This charge impacts GAAP net income and GAAP earnings per share.

And so turning back to our operating results. Operating earnings per share of $4.87 was driven by solid operating leverage, offset by expected headwind from tax. Looking at our cash metrics. We generate $6.5 billion of free cash flow in the quarter, with $11.9 billion for the year, in line with our expectations.

Our realization of GAAP net income is 111% for the year, normalizing for the non-operating tax reform charge. This supports a high level of investment and shareholder returns. So now let me move on to the segments. Cognitive Solutions revenue was up 2% with 3% growth in solutions software and 1% growth in transaction processing software.

We expanded pre-tax margin by nearly three points, delivering operating leverage on this revenue growth from both operational efficiencies and mix, while still investing at high levels. In the quarter, we continue to deliver innovation to our clients and scale our platforms and solutions, resulting in growth in our transactional revenue and SaaS signings. In transaction processing software, we capitalized on the strong pipeline of larger transactions we discussed entering the fourth quarter, driven by our clients' buying cycles. Our fourth-quarter performance reflects these clients' commitment to our platform for the longer term, given the value we provide in managing their mission-critical workloads and predictability in their spending.In solutions software, growth was led by analytics and AI offerings with several other high-value areas growing as well.

In our underlying analytics platform, we had broad-based growth across our Db2 portfolio, including analytics appliances and data science offerings. Demand for our IBM Cloud Private for Data offering accelerated and now over 100 clients have adopted the platform. And that's since launching just over six months ago. New clients include the Korea Internet & Security Agency, which is developing an app on ICP for Data that leverages a variety of data sources and machine-learning models to find and thwart new cyber threats.

In addition, we're scaling our newest Watson services running on IBM Cloud Private for Data like AI OpenScale.In security, we continue to have solid demand for our integrated security and services solutions, including strong growth in our security intelligence and orchestration offerings, QRadar and Resilient. Within our industry verticals, Watson Health had growth across payer, provider, imaging and government. And IoT once again had strong growth in our core offerings, Maximo and TRIRIGA, where we lead the market in asset management and facilities management. In the emerging blockchain area, we announced several new clients this quarter, including our work with Smart Dubai on Middle East's first government-endorsed blockchain platform.

We introduced an on-prem offering in November, the IBM Blockchain Platform for IBM Cloud Private and signed several new deals this first month. We see a strong pipeline as clients are interested in the benefits of blockchain behind their firewall. Now over the last few quarters, I called out offerings within our solutions software, which address horizontal domains, where we face secular shifts in the market, specifically collaboration, commerce and talent. We've been taking actions and last month, we announced the divestiture of our collaboration and on-prem marketing and commerce products to HCL.

After closing, which is currently expected to be midyear, this action will improve our Cognitive Solutions' revenue performance, normalizing for the divested content and reflects our commitment to disciplined portfolio management. So now moving on to services. Before getting into the two segments, I want to provide a view of the total services business. As I said earlier, revenue was up 2% and gross margin expanded 190 basis points.

Looking at our signings. On our last earnings call, we talked about the strong pipeline of deals we had going into the fourth quarter and we executed well, delivering signings of $15.8 billion, which is up 21% at constant currency. This results in a backlog, which is now $116 billion. Since it's measured at year-end spot rates, currency is obviously impacting the backlog.

But at constant currency, the backlog is down 60 basis points year to year, which is about a two-point improvement versus last quarter's performance. Customers are increasingly looking to leverage digital for growth and innovation, while at the same time, increasing efficiencies and reducing costs within their businesses. IBM services can deliver this value by leveraging its breadth across GBS and GTS. A recent example is at the Bank of the Philippine Islands, where we'll provide IT infrastructure services as well as digital experience solutions to support the bank's ongoing digital transformation, increasing their IT efficiency and scale and enabling them to seize opportunities in an increasingly digital financial sector.

So now turning to Global Business Services. We again delivered solid performance, building on the momentum throughout the year. The GBS team has done a really nice job repositioning this business and you could see it in the results. Revenue grew 6%, with growth across all business lines and gross margin expanded 300 basis points.

Consulting revenue growth accelerated to 10%. This is validation of our success in bringing together technology and industry expertise to help our clients on their digital journey. We had continued strong growth in Digital Strategy, fueled by our digital commerce and CRM offerings. We are also accelerating growth in next-generation enterprise applications, led by strong demand in our consulting and implementation services in areas like S/4HANA, Salesforce and Workday.

In application management, we grew 4%. This quarter, we returned to growth, with strong performance in Cloud Migration Factory and cloud application development, mitigated by continued declines in traditional application management engagements as our clients move to the cloud. The 4% growth also reflects the achievement of significant milestones across a few accounts. We've been also improving our revenue profile in global process services.

Revenue grew 5% as we reinvent industry workflows by leveraging automation and infusing AI. And earlier this month, we announced the sale of our Seterus mortgage servicing business. The transaction is expected to close in the first quarter and will result in improving revenue and margin profile, normalizing for the divested content. So this action, like the divestiture of select software assets, is about portfolio optimization.

We're focusing on higher value offerings that are important to our integrated value proposition. Turning to GBS gross profit. There are a number of drivers of our 300-basis-point expansion, including the operating leverage we get on the revenue growth, our mix toward higher value offerings and capturing the price for value, a help from currency, given our global delivery mix and the yield on our productivity and utilization initiatives, including their realignment of our skills pyramids to key growth areas. In Technology Services & Cloud Platforms, we delivered $8.9 billion of revenue, which is flat versus last year and gross margin expanded approximately 150 basis points.

We continue to have strong growth in cloud revenue in the segment, this quarter up 22% year to year. We had a strong signings quarter, with 16 transactions over $100 million each. Both new and existing clients are looking to IBM to manage their critical infrastructure and deliver innovation, while simultaneously achieving predictable spending. We continue to see momentum in our open, hybrid multi-cloud approach.

I've mentioned BNP Paribas earlier. BNP Paribas has selected IBM to strengthen its cloud environment, with a hybrid multi-cloud approach, bringing together the IBM Cloud, private clouds along with existing infrastructure. Leveraging IBM's technical and industry expertise, BNP Paribas will accelerate its digitization to offer its clients the best services, while respecting the security and confidentiality of their data. Looking at the revenue by line of business.

Infrastructure services revenue was flat. As we prioritize our portfolio, we are exiting some lower-value content, which slightly impacts near-term revenue performance but results in higher margins. In technical-support services, revenue was down 3%. TSS continues to be impacted by the hardware product cycle dynamics, partially offset by continued growth in our core multi-vendor services offerings.

And finally, integration software growth accelerated to 4%. This performance was driven by continued strong adoption of IBM Cloud Private, where we added 200 new clients. That brings our total number of clients using this innovative platform to 600 in just over a year as they continue to modernize traditional workloads. We also now have over 100 IBM Software offerings integrated with IBM Cloud Private, including blockchain, Watson, IoT and analytics.

We are continuing to deliver innovation in this space with new offerings to enable clients in an open, hybrid, multi-cloud world like IBM Multicloud Manager, which I mentioned earlier. Turning to profit for the segment. Gross-margin improvement is driven by the lift of our productivity initiatives. This includes infusing AI and automation in our delivery processes such as by leveraging IBM services delivery platform with Watson and embedding agile thinking into our service-delivery processes.

We're also leveraging productivity and talent-optimization efforts, where we continue to optimize business processes, reskill our expert workforce and leverage our global scale. PTI margin was flat, reflecting continued investments to expand our go-to-market capabilities and develop new offerings to capture the hybrid-market opportunity. So to wrap up services, at the beginning of 2018, we said we expected an improving trajectory in our services revenue and profit, and we delivered on that throughout the year with the strong fourth quarter. In Systems, revenue was down 20% this quarter.

I'll remind you that this is compared to a very strong performance in the fourth quarter last year, where we grew 28%. Systems pre-tax margin was down six and a half points, reflecting the mix headwind from the IBM Z product cycle. I'll walk through the different dynamics across the hardware portfolio. In IBM Z, we are six quarters into the z14 cycle.

Z revenue declined 44%, while margins expanded modestly, in line with where we are in the cycle. The program continues to track ahead of the prior program, with broad client adoption across industries and countries. We continued to add new clients and new workloads to the platform. Since launching the z14 program, our mix capacity has increased nearly 20% with new workload MIPS growing twice the rate of our standard MIPS.

So we're taking advantage of the secular shifts in the market and now over 55% of our installed MIPS inventory is in emerging workload areas. And while there's volatility in the hardware due to product cycles, as we continue to grow our installed base up roughly three and a half times over the last decade, this provides stability in our related software, services and financing business across IBM. Power revenue was up 10%, driven by Linux and continued strong adoption across our new POWER9-based architecture. In the fourth quarter, we completed the release of our next-generation POWER9 processors in the high end and we had strong adoption in both the low and high-end systems.

Our POWER9 systems are designed for handling advanced analytics, cloud environments and data-intensive workloads in AI, HANA and UNIX markets. And we now have extended HANA certification to our POWER9 high end. In the fourth quarter, we had strong initial traction with our new offerings that optimize both hardware and software for AI such as PowerAI Vision, which we introduced in the second half of 2018. And we've essentially completed the deployment of our supercomputers at the U.S.

Department of Energy labs in the quarter. Storage hardware was down with declines in midrange mitigated by continued strong growth in all-flash arrays. The storage market remains very competitive with ongoing pricing pressures. We're continuing to introduce new innovations and functionality.

For example, in December, we extended our next-generation MVME technology into the midrange, with strong initial client adoption. We will continue to roll out MVME across the storage portfolio in the first half of 2019. So now turning to cash. We generated $7.3 billion of cash from operations in the quarter, excluding our financing receivables.

With nearly $900 million in capital expenditures, we generated $6.5 billion of free cash flow in the fourth quarter. This capped off a year with $15.6 billion of cash from operations, also excluding financing. We invested $3.7 billion in CAPEX this year, mainly in our services and cloud-based businesses and that's up $400 million from last year. And so we generated free cash flow of $11.9 billion for the year.

And as I mentioned, our normalized free cash flow realization was 111%. You'll recall that we expected our free cash flow to be about $12 billion for 2018. The year-to-year decline reflects the headwinds we anticipated from CAPEX, working capital and cash taxes. We returned over $10 billion to shareholders in the year, including dividends of $5.7 billion.

We've now increased our dividend per share for 23 consecutive years and we remain committed to continued dividend increases. We also bought back just under 33 million shares, reducing our average share count by over 2%. At the end of the year, we had $3.3 billion remaining in our buyback authorization. Now looking at the balance sheet.

We ended the year with a cash balance of $12.2 billion, which, without the impact to currency, is consistent with the year ago. Total debt was $45.8 billion, down $1 billion year to year, with 68% in support of our financing business. The leverage in our financing business is in line with the target of nine to one and the credit quality in our financing receivables remains strong at 55% investment grade, a point better than a year ago. And so our balance sheet remains strong, and we are committed to maintaining a strong investment-grade credit rating.

As we typically do at the end of the year, I want to provide a quick update on our retirement-related plans. Our U.S. plan has been frozen for over a decade. And over the last several years, we moved our asset base to a lower-risk, lower-return profile.

At the end of 2018, in aggregate, our worldwide tax qualified plans are nearly fully funded, with the U.S. at 104%, consistent with a year ago. So despite the volatility in the markets, our plans are in really good shape. So let me start to wrap up with some thoughts on 2018 and then I'll move on to expectations for 2019.

As we open the year, we talked about the work we had done to reposition our business, to help move our clients to the future, shifting our portfolio, changing our operating model and the way we work and reallocating our capital. And in our earnings call last January, we talked about how that drove our expectations for 2018 in revenue, in margin and in earnings per share. First, we said we expected to grow revenue at then current spot rates. We did, in fact, grow revenue for the year, and that's despite the U.S.

dollar appreciation since early 2018, reducing our revenue growth by about two points or $1.7 billion. Second, we said we'd stabilize gross margins. While we fell a bit short for the full year, we stabilized gross margin in the third quarter and expanded both gross and pre-tax margin in the fourth quarter and second half. That's for the first time in over three years.

We said tax would be a headwind for the year and it was a headwind to us for the year and in the fourth quarter. We continue to return value to shareholders, with share repurchases contributing to earnings-per-share growth. And finally, we said we expected operating earnings per share of at least $13.80 and free cash flow of about $12 billion, and we achieved both of these. So looking back on 2018.

We grew revenue, operating profit and operating earnings per share for the year with strong free cash flow realization. We had good momentum in GBS, with particular strength in consulting, led by our digital and cloud-application offerings. We executed well in software in the fourth quarter, finishing the year strong, led by analytics and AI and our hybrid cloud software. As we execute our strategy to help our clients implement hybrid cloud, our total cloud revenue grew to over $19 billion.Across software and services, we continued to build our as-a-service revenue.

We exited the year with a $12 billion annual run rate, which is up 21%. We continued our very successful IBM Z program and strong performance in Power with our POWER9 architecture rollout. We repositioned our operating model and drove productivity, which improved our margin profile. We also continue to prioritize our investments and took actions to optimize our portfolio.

We announced the sale of select software and services businesses, actions that not only improve our go-forward revenue profile but allow us to increase our focus and investments in the high-value segments of IT in areas like hybrid cloud, AI and blockchain. All of this provides a solid business and financial foundation for the addition of Red Hat, and it gives us confidence in our expectation for full-year 2019 operating earnings per share of at least $13.90. Before we go to Q&A, I want to be clear about what is and is not included in our expectations. As I mentioned earlier, Red Hat is expected to close in the second half; and given the financial implications to 2019 are heavily dependent on the timing of the closing, Red Hat is not included in our expectations.

We'll update our view of the year at the time of closing. In the last month and a half, we've also announced two divestitures: the sale of our collaboration in on-prem marketing commerce software and the sale of our Seterus mortgage servicing business. For these businesses, when we consider the combination of the foregone profit, the gain on the sale of software assets, the actions to address structure and stranded costs and the resulting benefits from these actions, we expect there to be minimal impact to our profit and earnings per share for the year. And unlike the Red Hat acquisition, the timing of the closing does not have a significant impact on the financial implications for the year, though it may affect the quarterly SKU.

As a result, our guidance assumes these divestitures. Said another way, because the divestitures are essentially neutral to our profit for 2019, they don't impact operating EPS guidance for the year, though they do have a benefit to our financial profile over the longer term. Turning to free cash flow. We expect about $12 billion in 2019, with a realization rate of about 100%.

This reflects our expected operational profit performance and continued working capital efficiency, partially offset with a cash tax headwind. We've also taken into account the estimated free cash flow impacts of the software and services divestitures. Note that while these are relatively neutral to earnings, they are a headwind to our free cash flow, because the gained proceeds flow into the investing section of our cash flow statement.Finally, while we haven't included Red Hat, we have taken into account an estimate of the pre-closing financing costs associated with the acquisition. So when you put it all together, we see free cash flow of about $12 billion, which is roughly flat year to year even after absorbing the headwind from the portfolio actions.And with that, let me turn it back to Patricia for the Q&A.

Patricia Murphy -- Vice President of Investor Relations

Thank you, Jim. Before we begin the Q&A, I'd like to mention a couple of items. First, we have supplemental charts at the end of the slide deck that provide additional information on the quarter and the full year. This includes the 2018 performance and year-end assumptions for our retirement-related plans and supporting information on the 2019 implications of our divested businesses.

[Operator instructions] So operator, let's please open it up for questions. 

Questions and Answers:

Operator

Thank you. We will now start the question-and-answer session of today's conference. [Operator instructions] Our first question is coming Wamsi Mohan of Bank of America Merrill Lynch. Your line is open.

Wamsi Mohan -- Bank of America Merrill Lynch -- Analyst

Yes. Thank you. Jim, IBM delivered a nice profit trajectory here exiting 2018. In this weaker macro backdrop, it looks like you have pretty robust 2019 guidance and I was hoping that you can help talk to what the profit trajectory looks like.

It grows in PTI level in 2019. And some color on the broader puts and takes embedded in your 2019 guide, including the IP income and taxes, that would be helpful. Thank you.

Jim Kavanaugh -- Chief Financial Officer

OK, Wamsi. Thank you very much for the question, and it's probably a good place to start, given we just concluded the prepared remarks and we talked about some of the dynamics of what's in our guidance. But as always, you would expect, we run multiple scenarios here across our business. And we're looking at the trajectory of our business, the macroeconomic environment, what our enterprise clients are telling us.

And we also take into account our own operational indices in front of us and our business plans and strategies. And when we put all that together, this is what gives us confidence and expectation of operating EPS of at least $13.90 for 2019. Now as I just stated, this guidance excludes Red Hat, just given to the timing sensitivity and the financial implications on when it closes but it includes the announced divestitures. And we'll talk about that through all these Q&As with regard to any forward-looking guidance.

But we enter -- from my perspective, we entered 2019 with a much improved business profile in terms of, one, driving operating leverage, and you see how all that played out in the second half, and it's right through the core of your question. And two, our strategic imperatives right now, the high-value emerging segments of the IT industry are now consistently over 50% of IBM's business. So while we don't give guidance on revenue, let me give you a little color behind that. And then I'll go to operating leverage and gross and pre-tax margin and tax as we move forward.

But first, I'll start with the tailwind. We have a solid annuity base in our business. And today, it's about 60% of IBM, and that builds resiliency into our model. And we got good momentum in our as a service, as you heard.

We exited the year with an annualized exit run rate of $12.2 billion, and that's up 21% year over year. You combine that with the strength within our services business. We accelerated throughout the year and we exited the year with a very strong performance by a GBS team, who is just doing excellent, with regards to continuing to win in front of the marketplace and deliver value to their clients. And we also captured significant signings in the fourth quarter that positions our GTS business and really instantiates our value around hybrid cloud and how we're winning.

And then you couple that with solid execution on software. We talked 90 days ago about where we were at in the third quarter around software, and we made some forward-looking projections and we turned our software business around to growth growing 2% in the fourth quarter. And we have a strong portfolio lineup, so we would expect that to continue. And then hardware, yes, we're in the back end of our mainframe cycle.

And I would tell you, it's the most successful mainframe we've had in quite a bit of time. But we continue to bring new innovation to market to deliver value for our clients in our POWER9 architecture, which is resonating well in the marketplace and we got great acceptance, grew 10% in the fourth quarter. We expect that will continue to play out in 2019. So we've got a good book of business here and some tailwinds at us.

And from a headwind perspective, you talked about macro. Well, the first thing I would call out is currency. The U.S. dollar continues to strengthen throughout 2018, especially even since our last earnings call 90 days ago, the U.S.

dollar continued to appreciate. And right now you saw in the supplemental charts, we provide you with transparency. We expect about a one to two-point headwind on currency. And then finally, we are taking very disciplined portfolio actions across our business, where they don't align to our integrated value play and where we can reprioritize and focus our investment to drive the value around the IBM company.

That divested content is going to be about a one-point headwind. So when you put it all together, we've got some pluses and minuses at the top line, but really, this year in 2019, it's going to be predicated on operating leverage. We made good progress through '18, and it positions us very well in -- to expand margins in 2019. So among all of our scenarios, our guidance model and our expectations indicate that we will expand gross and pre-tax operating margin in 2019 as we continue to deliver value.

And that's going to come out of scale efficiencies. That's going to come out our services momentum and the mix shift in productivity, which will offset -- more than offset the product cycle mix we still have in the divested content. And one last thing that I would call out is tax. We're guiding to an all-in rate of about 11% to 12%, which, by the way, is a headwind year to year that we're going to have to overcome, finishing with a printed rate of about 8% in 2018.

Now this rate assumes estimated potential discretes. This is a change. We're doing this to provide enhanced transparency into our guidance as we move forward. But I will tell you, discretes by nature vary in timing.

They vary in amounts and will be recorded when they occur in 2019. But you put all that together. We've got headwinds and tailwinds on revenue, strong portfolio lineup in our high-value services and software. We got expanding operating leverage that we expect, the tax rate all-in of about 11% or 12%.

This gives us confidence in our full year EPS of at least $13.90 and a free cash flow of about $12 billion.

Patricia Murphy -- Vice President of Investor Relations

Great. Thanks, Wamsi. Can we go to the next question, please?

Operator

Sure. Our next question is coming from Toni Sacconaghi of Bernstein. Your line is open.

Toni Sacconaghi -- Bernstein -- Analyst

Yes, thank you. And thank you for the clarification on the previous question. I just wanted to know if you could clarify what the size of the expected gain is on the sale of assets to Red Hat -- excuse me, to HCL and then whether you expect directionally Red Hat to be accretive or dilutive to free cash flow and EPS this year. And then on software, could you comment on the strength that you saw? Was it a pushout? Do you feel like you captured large enterprise license agreements? Or is this sort of a more normalized book? And should we expect Cognitive to grow in Q1 and Q2 at a similar pace to what we saw in Q4? Thank you.

Jim Kavanaugh -- Chief Financial Officer

OK, Toni. Thank you very much. Very good questions. Let me try to take each of these piece by piece.

First of all, as you saw from our last earnings, we continue to take disciplined portfolio prioritization efforts around our portfolio, both in terms of the announcement of the acquisition of Red Hat and also the announcement of sale of certain assets within our Cognitive and GBS business. Red Hat, as we talked about, expected was -- we're working through regulatory right now. We expect to close that in the second half. But with regards to your specific question on divestitures, we included in our guidance the sale of our collaboration and on-prem marketing and commerce business and the sale of our Seterus mortgaging business.

Both of these will drive headwinds, as you can imagine, in revenue for the year. We expect the mortgage business to close later in the first quarter. That will be a headwind this year to GBS revenue. But on a sustainable basis, this improves both our revenue profile in GBS and our margin profile, as we continue to shift to higher value as we move forward.

In terms of our cognitive assets that we sold with regards to collaboration and on-prem, those businesses generated roughly a little bit over $1 billion of revenue over the last 12 months. We said we expected to close that by midyear. The transaction price was $1.8 billion, but the expected gain, I will tell you, will be a lot less than that $1.8 billion as we're working through the acquisition accounting right now with regards to goodwill and how much goodwill will be applied to that. But we still expect a sizable gain, nowhere near $1.8 billion but a sizable gain.

And as we said, we've got to overcome, one, the foregone profits of these businesses, the stranded cost of these businesses. And we will take that gain. And as you would expect, we're going to utilize a portion of that gain to address that stranded cost and structure, and we'll get return on that. All of that put together is minimal impact to our profit.

So we included that in our guidance. It has minimal impact to our profit and EPS, but it does have an impact to free cash flow. Just given what I said a little while ago in the prepared remarks on the gain on the asset sale will end up in the investing section of free cash flow. So we've overcome that and still guided a free cash flow that's roughly flat at about $12 billion.

Now your second question was on Cognitive. We obviously executed well. You dial back 90 days ago and we had some pretty frank discussions about our portfolio, how we had confidence in our portfolio, the competitiveness and the value we bring to clients. And we didn't execute in third quarter and we came back.

We executed on strong pipelines. Software was up 2% overall. Our transact -- we had strong transactional performance. Well, probably what I'm most proud about is it was pervasive.

We grew in hybrid-cloud integration software 4%. We grew in solutions software 3% across many of our offerings led by data and AI and analytics, also in many offerings in our industry verticals around Watson Health; and we grew in transaction processing software, which we said that business is mission critical, high value to our clients, and it followed client buying cycles. So if anything in our overall portfolio of software that's tied to SKU, it's really the transaction processing software business, where we closed a strong pipeline, which we talked about 90 days ago. So we feel very good about the competitiveness and value of our portfolio.

We're going to feel even better when we close the Red Hat acquisition, on what that does to provide us an acceleration and a leadership position on hybrid multi-cloud, and we're excited and looking forward to that.

Patricia Murphy -- Vice President of Investor Relations

Thanks, Toni. And can we please go to the next question?

Operator

Thank you. Next question is coming from Katy Huberty of Morgan Stanley. Your line is open.

Katy Huberty -- Morgan Stanley -- Analyst

Thank you. Good afternoon. Congrats on the nice numbers in the fourth quarter. Question around linearity in 2019.

There's a lot going on with tax discretes, divestitures. I know the Red Hat numbers aren't in the guidance yet. But how should we think about linearity, given that the timing of some of these discrete items may change the walk-through in the year?

Jim Kavanaugh -- Chief Financial Officer

OK. Thank you, Katy. And thanks on behalf of the entire IBM team. We really just delivered a solid fourth quarter here.

But if you take a look at it, it's very good question. Why don't I just address it by trying to get some visibility into first quarter. It's right in front of us right now. If you take a look at first quarter, again, we guided full-year EPS of at least $13.90.

If you look at first quarter, first of all, on an EPS perspective, we would expect the operating EPS skew to be around 16% of the full year at $13.90. So when you take a look at that, it gets us off to a good start. It does acknowledge that we are on the back end of a mainframe product cycle, but we got acceleration in our services and our software base of business. And we feel confident in at least that 16% starting out the year.

Now if you look at that compared to the last three years, it will show that it's a little bit less attainment, but to your -- heart of your question, the last few years, we had substantial discrete tax items in the first quarter. If you go back to '16, we closed on the Japan audit. If you go back to last year, we closed on the U.S. audit settlement.

We do not see anywhere near the level of discretes in the first quarter. And I would project somewhere around the 11%, 10%, there might be something within the first quarter, but we're not talking substantial amount. So that is really EPS. On revenue, which we probably had the best visibility, just given our operational indices, the mix differential of our revenue base between annuity and transactional, when we move from fourth quarter to first quarter, that seasonality, the transactional businesses have a more muted effect on 1Q versus 4Q.

And as the mix of more annuity content, which plays out in the first quarter, this should contribute about a one to two-point sequential improvement in our growth at constant currency. And we just came off a fourth quarter with many different dynamics that produced the down one at constant currency. So we do see an improvement, just given the mix shift in the strength of our annuity content as we move forward. The last thing that I'll bring up about first quarter is I talked a little bit about currency for the year.

We have our toughest compare on currency in the first quarter. Just given last year, the dollar weakened throughout the first quarter and then dramatically accelerated or strengthened as we moved through 2Q through 4Q. So as you saw on the supplemental charts, our currency impact is going to be a three to four-point headwind. And based on what I looked at where the dollar closed late today, it's going to be probably closer to that four-point headwind overall.

Patricia Murphy -- Vice President of Investor Relations

OK. Thanks, Katy. Can we go to the next question, please?

Operator

Thank you. Next question is coming from Tien-Tsin Huang of JPMorgan. Your line is open.

Tien-Tsin Huang -- J.P. Morgan -- Analyst

Thanks. Hi, Jim. Hi, Patricia. I wanted to ask on services.

It improved like you said it would in 2018. I'm curious what you're allocating for 2019 within services, because there are some moving parts. GBS is performing well. Application management's up into a nice place.

So curious on the sustainability there. And just as a clarification away from the services, with strategic imperatives up 9%, there wasn't as much talk about that in the prepared remark. I'm curious is that still going to be a metric that's going to be provided or tracked going forward. Thanks.

Jim Kavanaugh -- Chief Financial Officer

OK, Tsien-Tsin. Thank you very much for the question. We obviously are very pleased with our services business and how we've continued to reposition our portfolio both in GBS but also in our GTS base of business as we moved throughout 2018. But when you look at the trajectory of our business, we ended the year with an overall or absolute backlog of $116 billion.

That's down 60 basis points at constant currency and it's a big improvement from where we started a year ago. If you remember our discussions here a year ago, we had a lot of discussion about your overall backlogs down 3% at constant currency, and we talked a lot about what we saw play out in 2018, and the team's just done an excellent job. We're in a much better position. And we do see across our total services business in '19 sustained revenue growth and margin profile.

But let me take the pieces and just give you a little bit of perspective. GBS, couldn't be more proud of the team about what they've done to reposition their portfolio and their offerings in capturing and delivering growth to our clients in digital, in cognitive and cloud. You saw on the fourth quarter, we exited GBS. I'll get these numbers pretty close: strategic imperatives growing mid-teens, cloud growing 30 plus percent and our as-a-service-based business exiting with over a $2 billion number, I think up 64% overall.

And we've got pervasive growth across all three lines of business, led by digital. We did state in application management, where we finally returned back to growth in the fourth quarter, we are executing and delivering value and driving cloud migration services and cloud application development. We have a differentiated offering, and we're delivering value to our clients. But we also closed on many client-specific milestones that caught up in the fourth quarter, but we still see good growth.

It's just not going to be at the level that you saw here in the fourth quarter. With all that said, our margin and operating leverage, we feel comfortable. We grew GBS operating gross margins 300 basis points in the fourth quarter. That will dissipate throughout 2019, but we still see strong operating leverage led by our mix shift to higher value and the offerings, how we're capturing that price realization and how we're delivering real value and quality to our clients.

Now in GTS, we are obviously winning with our hybrid cloud momentum. We had a strong signings quarter, really led by GTS overall and the hybrid cloud value prop, delivered $15.8 billion of signings, up 21%. That's what improved that backlog position here at the end of the year. And we're exiting with an $8 billion as-a-service annualized exit run rate, which provides a strong annuity base content and resiliency in our model.

Now with that said, we are doing portfolio prioritization in GTS. We are constantly going to focus on where we can exploit and deliver value to our client and also make high-value returns for the IBM shareholder. We are walking away from low value-based content in GTS. You saw that in the fourth quarter, where our GTS business overall was down, I think, 50, 70 basis points.

And while you see that absolute backlog improve, we are going to continue prioritizing high value, because we want to get prioritization of cash, profit and margin out of that business and leverage that business in the value of incumbency and moving our clients to the future and capitalizing on hybrid cloud. So we'll see continued margin expansion in GTS as we move forward, and that's going to come out of very similar scale efficiencies, productivity. And remember, in both, we're still going to get the second half of our productivity from our 2018 actions. So we feel pretty comfortable and confident in our services base of business as we walk into '19.

Patricia Murphy -- Vice President of Investor Relations

Thanks, Tien-Tsin. Can we go to the next question, please?

Operator

Thank you. Next question is coming from David Grossman of Stifel. Your line is open.

David Grossman -- Stifel Financial Corp. -- Analyst

Thank you. So Jim, you've announced two divestitures in the last six weeks. I think, you mentioned in your prepared remarks exiting some GTS business that was perhaps lower margins, lower growth. Obviously, without getting too specific, what else can you tell us about the other efforts that are under way to streamline the legacy core that may positively impact the agility of the organization as well as positively impact your growth rate?

Jim Kavanaugh -- Chief Financial Officer

OK, David. Thanks very much for the question. Let me take a big step back. Obviously, I've been thinking about this as Ginni and everyone else.

And from my perspective, we constantly say IBM is a high-value-based company. We're high value to our clients. We're high value to our shareholders. And the way we remain high value is through disciplined portfolio optimization.

And whether you go over what we just did the last 90, 120 days or you go over the last three to five years, we have constantly focused on one, where is the market moving in terms of growth, high-value offerings, client value and most importantly, profit pools. And you're seeing us continue to do that as we move forward. These latest actions really center around disciplined portfolio prioritization around market attractiveness, around differentiation and around how they really played to the integrated value of the IBM portfolio. Our differentiated hardware-software services, and that was really at the heart of the divestitures that we just announced around certain assets in our Cognitive Solutions segment and in our global processing mortgage servicing unit.

They were basically more and more sold as stand-alone-only products and offerings that can be leveraged and delivered to our clients through a different partner, who will make the investment prioritization as we go -- move forward. I could tell you, we're always looking at portfolio optimization and how we prioritize our investment and capital allocation. And you see that with the announcement of Red Hat, and you see that play out in what we just did with Cognitive and GBS. But as we go forward, we're going to continue prudently managing our portfolio and operate with that financial discipline in terms of acquisitions.

Our strategy hasn't changed. It's always been built around supporting high value and it's built around leveraging the investment theses and narrative of IBM: Innovative technology, deep industry expertise and trust and security all delivered through an integrated model of hardware-software services. And then finally, I would tell you, we have a strong balance sheet. We have great cash flow and we have enough financial flexibility to continue invest in our business and returning value to our shareholders over the long term.

So we feel pretty good.

Patricia Murphy -- Vice President of Investor Relations

Thanks, David. Can we go to the next question, please?

Operator

Thank you. Next question is coming from John Roy of UBS. Your line is open.

John Roy -- UBS -- Analyst

Great. Thank you so much. So obviously, cloud is a trend that everybody is getting on more and more here on the enterprise space and yet you had somewhat of a flat quarter. I was curious as to when you win cloud deals as to why and how do you see the Red Hat acquisition as changing, the color around why you win and how much you win.

Jim Kavanaugh -- Chief Financial Officer

OK, John. Thank you very much for the question. Let me try to put this in perspective around cloud. First of all, our cloud overall for the year was $19.2 billion.

That was up 12%. And within that, as we always talk about, the high-value merging areas of as a service finished with an annualized exit run rate of $12.2 billion, up 21%, which really clearly underlines our consistent execution and us capturing the high-value secular shifts around cloud in that as a service. No when you look at cloud in the quarter, the cloud number as printed really reflects the same fundamental headwind on the wrap of the product cycle of mainframe that we had to overcome. Now that isn't new.

We expected that. We've been talking about that all year long. Second half of the year, we knew we were going to be on the back end of our mainframe product cycle. Remember, we came off of mainframe that grew 71% in the fourth quarter of 2017.

And this is, as I said before, the most successful mainframe product cycle in quite some time, which, by the way, generates and captures new emerging workloads around pervasive encryption but also is capturing new workloads around cloud as we move forward. So that cloud business, without mainframe was actually up 19%. That's an acceleration underlying our software acceleration from 3Q to 4Q, underlining our services acceleration from 3Q to 4Q. And we see that as we move forward because, remember, although we had a deal with the largest transactional quarter on mainframe, albeit in 2019, that starts to dissipate, because we're through that biggest volume-based quarter.

So we see cloud still resonating with our clients. And to your heart of your question about Red Hat, Red Hat and IBM together, we see this movement of how we can deliver value in leading the second phase, Ginni calls this Chapter 2, the second phase around where clients are moving very business-critical, business-value-led workloads. And that's about 80% of the workloads ahead of us. So the value of bringing IBM and Red Hat together is going to be centered around hybrid, open, multi-cloud and us wrapping around our security secure to the core and how we're going to deliver that differentiated value proposition.

And we're just excited about what Red Hat is going to mean to the IBM company and our clients.

Patricia Murphy -- Vice President of Investor Relations

Thanks, John. Anne, can we please take the next question?

Operator

Thank you. Next question is coming from Jim Schneider of Goldman Sachs. Your line is open.

Jim Schneider -- Goldman Sachs -- Analyst

Good evening. Thanks for taking my question. Jim, it's good to see the improvement in software and cognitive relative to last quarter. And I guess, the question is, on a go-forward basis, you have a target of mid-single-digit growth long term in cognitive.

Is it realistic to expect that you could achieve that as we head throughout 2019? And can you maybe talk about the impact of any of the transactional business you may have seen this quarter that might affect that? And just kind of talk broadly about the macro environment for that product set in general.

Jim Kavanaugh -- Chief Financial Officer

Yes, Jim. Thanks very much for the question, overall. We are pleased with our software performance exiting the year. As I talked about, I think it's really an instantiation that demonstrates our ability to deliver innovative solutions embedded with AI that drives business value to our clients really through an industry lens that plays across the integrated value of IBM with our services base of business and stacked on top of our hardware-based platforms.

But when you look at fourth quarter, we exited 2% growth. We had good pervasive growth across the portfolio, as I said before, good, strong transactional growth, good SaaS signings, high renewal rates. And remember, this Cognitive Solutions segment is high value, high operating margins, and we continued to expand operating margins here in the fourth quarter and for the full year. Now when you take a step back, you asked long term, well, obviously, in 2019, we're going to deal with the headwind I talked about with the divested content.

That will to Cognitive Solutions probably be, on a trailing 12 months, we did a -- of a little over $1 billion. So it would be about a four, five-point headwind in '19, and that's pre-Red Hat acquisition, because Red Hat's not in '19 yet. But we're going to have, right off the bat, a four to five-point headwind. But the underlying fundamentals in our long-term sustainability around that, yes, our long-term model has not changed.

We still see the strength of our offering portfolio. One, even getting better around our hybrid integration software. Two, around our analytics portfolio, which just had a great quarter, data AI, our industry-based verticals. Our Watson Health had growth across many of its offerings as I talked about earlier.

And even in IoT, we had growth around our core franchises of facilities management and asset management, Maximo and TRIRIGA. So we got a good lineup. It's going to be on us to execute here in 2019. We fully expect to do that.

Patricia Murphy -- Vice President of Investor Relations

Thanks, Jim. Can we go to the next question, please?

Operator

Thank you. Next question is coming from Joseph Foresi of Cantor Fitzgerald. Your line is open.

Joseph Foresi -- Cantor Fitzgerald -- Analyst

Hi. It sounded like in your remarks earlier that you thought you could deliver sustainable organic constant-currency growth in 2019. If so, does that include or exclude Red Hat? And then just as importantly, maybe you can give us some color around first half margins versus second half margins and maybe what the margin exit rate will be for '19. Thanks.

Jim Kavanaugh -- Chief Financial Officer

Sure, Joe. Thank you very much for the call. First of all, we don't guide on revenue for the year, so I don't remember stating that we are going to grow the year at constant currency organically, etc. Red Hat's not in any of the guidance as we talked about upfront.

We do have the divestitures in here. Divestitures are going to be about a point headwind as we move forward. And as I stated, currency is going to be a one to two-point headwind at actual rates. But we do feel confident in the book of business we have around our services and around our software as we move forward.

But the underlying dynamics, as I talked about, we have many different scenarios we're running here. All point to giving us confidence in our expectation of at least $13.90 as we move forward. That is going to be a mixture of the mix of our portfolio, the revenue of our portfolio, the operating leverage of our portfolio, the tax structure, IP. There are many different variables that go into that $13.90 overall.

We do see strong operating leverage continuing in 2019, both gross and pre-tax margin, leveraging our scale efficiencies, leveraging our mix shift to higher value, leveraging our productivity initiatives. And when you look at it, we've got great momentum exiting second half, in particular, around our services base of business. Second half services grew operating gross margins by 200 basis points. And I think you would expect a similar first half trend around that.

And then second half, we'll start wrapping on a little tougher compares, but for the first -- or excuse me, for the full year, we would expect good operating leverage, and that's what we're guiding to.

Patricia Murphy -- Vice President of Investor Relations

Thanks, Joe. Let's go to the next question, please.

Operator

Thank you. Our next question is coming from Jim Suva of Citi. Your line is open.

Jim Suva -- Citi -- Analyst

Thank you very much. In your prepared slides, Slide #10, it was very informative to help us bridge the two different years on our earnings. The question I have is, as we look forward to next year, I know you have a lot of variables. Are there any bridge items that you want to particularly call us out for as most likely to happen to hit your $13.90? And how come cash flow wouldn't be growing if you have earnings growing? Thank you.

Jim Kavanaugh -- Chief Financial Officer

OK, Jim. First of all, thank you for the question. Thanks for the compliment. The team does work very hard to provide the right level of transparency so our investors can understand the operating dynamics of our business.

And Chart 10 brings out that full year. You see how 2018 played out, strong operating leverage, tax headwind, revenue growth at actuals. When you look at it and you go back to beginning of January last year, we stated what we saw for the year. We grew revenue.

We grew operating leverage. We grew operating pre-tax income. We grew earnings per share, and that played out well. If you look at, excuse me, 2019, as I stated, many different scenarios.

But what have we talked about already on this call? One, we see continued operating leverage coming out of gross and pre-tax margin in 2019. Two, we do see tax being a headwind to us in 2019. And again, we tried to provide enhanced transparency, where we're giving you an all-in rate of at least 11% to 12%, but even with that, that's a three to four-point headwind. We'll continue to buy back shares as we talked about.

I think, that's, one, the level of confidence that we have in the long-term value of IBM, but it's also a level of confidence that we have in the power of the IBM and Red Hat acquisition. So I think, you could see that continuing to play out. And then, I guess, last, we talked about currency on revenue, currency on revenue, the impact of one to two points and the divestitures. So we will continue showing the transparency of this EPS bridge, helps our investors understand the operating dynamics as we move forward.

Patricia Murphy -- Vice President of Investor Relations

And then, Jim, on your question on cash, as Jim said in the prepared remarks, we obviously have a headwind from the divested businesses, because we have the foregone -- we'll have foregone profit and we'll have a gain, but the gain doesn't go into free cash flow. We also will have some items that hit our free cash flow relative to some pre-closing costs for Red Hat. So that's the reason that the free cash flow is flat despite the fact that we have a couple of headwinds within them. So operator, why don't we take one last question?

Operator

Thank you. Our last question in queue is coming from Keith Bachman of BMO. Your line is open.

Keith Bachman -- BMO Capital Markets -- Analyst

Hi. Thank you. Jim, just a clarification first and a question. On the clarification, you mentioned the impact of the divestitures.

In the slides, it indicates the impact is $1.5 billion. I think, you said $1 billion was coming out of Cognitive. And I just wanted to see if you'd just clarify where is the rest coming out of? And then the question is on Technology Services & Cloud Platforms. I wanted to get your perspective.

As you look at 2019, this business continues to trail a little bit relative to GBS in terms of revenue performance. Would you expect or anticipate this business to grow in CY '19? And therefore, would you expect operating leverage to also be demonstrated in this business? Thank you.

Jim Kavanaugh -- Chief Financial Officer

Yes. Thanks, Keith for the question, overall. First of all, on your clarification, the impact of divestitures. We actually did provide a supplemental chart that hopefully each of you and our investors will appreciate on the transparency and the implications both on '19 and then directionally on 2019.

I think, I said a little over $1 billion. If you look at chart, what is it, 15, in the supplementals, the Cognitive software assets of divesting collaboration and our on-prem marketing and commerce was about -- was $1.3 billion. So that's what I meant about a little over $1 billion. When you take a look at the GBS mortgage servicing divestiture, that's about $200 million.

So on a full-year basis, annualized, it's about $1.5 billion between the two of them. So hopefully, that answers the clarification. And then on your second question, TS&CP. We finished the year with strong signings growth, which really instantiates our hybrid cloud value proposition and also the value of incumbency that we provide with our clients of understanding their workloads, understanding their business processes and enabling us to mute -- move them to the future and capturing that cloud backlog.

That cloud backlog is up over five points year to year as a percent of our total outsourcing backlog. But as I said earlier, GTS business, we are going to manage this business for profit, for cash and for leveraging our incumbency to move our clients to the future and provide better client value and delight them through loyalty as they move forward. And we are going to exit some low-value content business. So for 2019, I would expect pretty similar performance in GTS overall on a top line, but in margin, we are going to expand margin that's in our expectations.

And you see that play out in the second half of '18, and we expect that to continue. So all right, with that said, apologize for going a little bit long here. We wanted to get a lot in here, one, about the quarter. But two, about wrapping up the year and what it means for '19.

So a few comments to wrap up. We're entering 2019 in a great position to help our clients, whether they're looking for innovation or productivity or both. We've got a solid base of business. You see this in our software and services results, with strategic imperatives now consistently at about half of our revenue and in operating leverage we're driving, and we expect that to continue.

This gives us confidence in our expectation of at least $13.90 of earnings per share for the year. Our hand will only get stronger with the addition of Red Hat, which positions us as the leader in hybrid, multi-cloud world.So thanks for joining us today. We look forward to continuing the dialogue over the course of the year. Thank you very much.

Patricia Murphy -- Vice President of Investor Relations

OK. Anne, let me turn it back to you to wrap up the call.

Operator

[Operator sign-off]

Duration: 83 minutes

Call Participants:

Patricia Murphy -- Vice President of Investor Relations

Jim Kavanaugh -- Chief Financial Officer

Wamsi Mohan -- Bank of America Merrill Lynch -- Analyst

Toni Sacconaghi -- Bernstein -- Analyst

Katy Huberty -- Morgan Stanley -- Analyst

Tien-Tsin Huang -- J.P. Morgan -- Analyst

David Grossman -- Stifel Financial Corp. -- Analyst

John Roy -- UBS -- Analyst

Jim Schneider -- Goldman Sachs -- Analyst

Joseph Foresi -- Cantor Fitzgerald -- Analyst

Jim Suva -- Citi -- Analyst

Keith Bachman -- BMO Capital Markets -- Analyst

More IBM analysis

This article is a transcript of this conference call produced for The Motley Fool. While we strive for our Foolish Best, there may be errors, omissions, or inaccuracies in this transcript. As with all our articles, The Motley Fool does not assume any responsibility for your use of this content, and we strongly encourage you to do your own research, including listening to the call yourself and reading the company's SEC filings. Please see our Terms and Conditions for additional details, including our Obligatory Capitalized Disclaimers of Liability.

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Motley Fool Transcribing has no position in any of the stocks mentioned. The Motley Fool has no position in any of the stocks mentioned. The Motley Fool has a disclosure policy.


AT&T blockchain effort includes IBM, Microsoft | killexams.com real questions and Pass4sure dumps

AT&T has introduced consulting and internet of things services for retailers, manufacturers and healthcare organizations...

using IBM's and Microsoft's cloud-based blockchain technology.

The possible use cases for the multivendor services include asset management and data sharing within a supply chain. For the latter, blockchain would replace traditional SSL/TLS certificate-based cryptography models, which have several vulnerabilities.

Proponents claim blockchain is a securer alternative because it records information through a distributed database ledger held by all participants in a transaction. No party can make changes to the ledger without the knowledge or approval by the other parties.

IBM and Microsoft are both trying to build a business around blockchain as a service, and the recent AT&T blockchain announcement shows the carrier is ready to join their effort.

AT&T blockchain with IBM

AT&T has integrated its Asset Management Operations Center with IBM's Maximo Network on Blockchain and Maximo Asset Health Insights. Asset Management Operations Center is an online centralized console for tracking and monitoring equipment and other IoT devices.

The IBM blockchain service lets businesses securely share data with people or groups through a digital ledger. The ledger's creator determines who can access it and the types of transactions each participant can perform.

IBM's blockchain technology is available for Maximo Asset Health Insights, which tracks the condition of corporate equipment. The monitoring helps avoid downtime by signaling when to perform maintenance before a breakdown.

 AT&T blockchain with Microsoft

With Microsoft, AT&T is integrating its IoT platform with Microsoft's Azure-based blockchain technology. Available services for IoT devices include monitoring, management and network connectivity.

Microsoft provides tools for technology and security teams that want to try blockchain in the cloud. The tools let developers build supply chain-related blockchain applications using standard Microsoft development libraries.

IBM and Microsoft are just two of a growing number of vendors -- new and established -- building blockchain applications and tools. For example, startup Guardtime provides secure supply chain connectivity through blockchain and longtime business application vendor SAP offers the technology as a service in its SaaS cloud.

Worldwide spending on blockchain technology will increase at an annual rate of 73%, reaching $11.7 billion in 2022 from $1.5 billion this year, according to IDC. The analyst firm expects the financial industry to spend the most this year, followed by the retail and professional services industries and manufacturing.



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