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000-m240 - IBM Lotus Sametime Unified Telephony Sales Mastery - BrainDump Information

Vendor Name : IBM
Exam Code : 000-m240
Exam Name : IBM Lotus Sametime Unified Telephony Sales Mastery
Questions and Answers : 33 Q & A
Updated On : January 21, 2019
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000-m240 exam Dumps Source : IBM Lotus Sametime Unified Telephony Sales Mastery

Test Code : 000-m240
Test Name : IBM Lotus Sametime Unified Telephony Sales Mastery
Vendor Name : IBM
Q&A : 33 Real Questions

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IBM IBM Lotus Sametime Unified

IBM signals international Hyatt company for Lotus Collaboration and Unified Communications application | killexams.com Real Questions and Pass4sure dumps

source: IBM

October 22, 2008 09:02 ET

ARMONK, big apple--(Marketwire - October 22, 2008) - IBM (NYSE: IBM) nowadays announced that world Hyatt supplier will standardize on IBM Lotus Notes and Domino and Lotus Sametime utility for unified communications and collaboration among its lots of personnel and its 365 managed, operated and franchised lodges in 45 countries. The deal contains e mail, document sharing, calendaring and the capability to mix unified communications and collaboration across quite a number tips technology (IT) environments to make it less complicated to discover, attain and collaborate with personnel and clients.

"We should permit our friends to be more collaborative and versatile with open tools that have the best return on investment. this is why we chose IBM's collaboration application," noted Cliff Tamplin, vp of IT, Infrastructure and Operations, world Hyatt business enterprise. He added, "it's less demanding and faster to share files and schedule meetings the usage of the on-line tools from IBM."

international Hyatt is rolling out IBM Lotus Notes version 8.0 application to its North American inns this yr and its foreign hotels in 2009 in order that it might reap the benefits of the know-how named via many clients as "the laptop of the long run." the brand new application facets constructed-in net 2.0 capabilities such as composite functions, which draw their functionality and uniquely mix advice from a few distinct sources and live textual content. reside textual content allows for Lotus Notes to appreciate patterns in textual content in any document and then operate movements on that textual content. Examples encompass mapping an tackle, looking up a name in a company directory, checking a stock, searching up a part number, checking a flight repute, and monitoring a equipment.

The IBM Lotus Notes utility has a straightforward-to-use interface, allowing Hyatt's workforce to instantly access their electronic mail and calendar entries. during this latest version, Sametime speedy messaging is constructed correct into the leading monitor, correct next to the e mail in-box. inn team of workers can additionally take skills of the application's message bear in mind function, which makes it possible for them to consider e-mails sent to the wrong recipient or which comprise the incorrect information. in addition, global Hyatt labored with IBM to give its body of workers entry to team rooms, which can be repositories where files will also be saved and retrieved with the aid of user communities via Lotus Notes.

global Hyatt is also making the latest IBM Lotus Sametime functionality available to all of its personnel worldwide that will all be on the identical equipment. When absolutely deployed in 2009, 25,000 international Hyatt employees will use Sametime version eight utility to talk with their coworkers, providers and suppliers, through diverse media similar to instant messages, visuals and voice. world Hyatt purchased IBM Sametime net conferencing licenses as smartly, so that corporate places of work and lodges can now host conferences on-line. furthermore, Sametime software can effortlessly interface with other average immediate messaging methods corresponding to Yahoo! Messenger and AOL fast Messenger.

"IBM is defining and offering the subsequent-generation collaboration atmosphere as a way to help americans pressure stronger company outcomes in the international economic climate," noted Bob Picciano, everyday manager, IBM Lotus application. "global Hyatt agency has invested in its americans by way of organising a way of life of collaborative innovation. through this investment, Hyatt personnel will journey the way forward for work -- nowadays."

world Hyatt isn't by myself in choosing IBM Lotus application for its unified communications. IBM Lotus Notes and Domino has grown to one hundred forty million licensed users worldwide, has improved its person base across small- and medium-sized businesses, and is used with the aid of more than half of the biggest a hundred corporations on the planet, and 80 % of the top 10 international corporations in banking, telecommunications, aerospace and defense, buyer products, electronics, assurance and prescription drugs. Lotus Sametime, IBM's trade-leading unified communications and collaboration platform, has more than one hundred million clients. It has been purchased with the aid of 29 of the world Fortune 50, 12 of the appropriate 15 worldwide banks, eight of the correct 10 global pharmaceutical enterprises, and 4 of the five most profitable agencies in the world. An Osterman analysis record* states that IBM Lotus Sametime is the number one instant messaging utility used by businesses. For more tips, consult with www.ibm.com/lotus.

About world Hyatt enterprise

world Hyatt business enterprise headquartered in Chicago, Illinois, is among the world's premier lodge businesses. The hotels owned, operated, managed or franchised through its subsidiaries deliver authentic hospitality to visitors in forty five international locations through a commitment to customized provider, cultural relevance, and the atmosphere. world Hyatt subsidiaries own, function, manage or franchise greater than 365 lodges and motels international under the Hyatt™, Hyatt Regency™, Hyatt lodges™, Grand Hyatt™, Park Hyatt™, Hyatt place™, Hyatt Summerfield Suites™ and Andaz™ brands with extra homes under development on five continents. global Hyatt corporation is also the owner of Hyatt vacation ownership, Inc., operator of Hyatt holiday membership®. The success of global Hyatt is driven by the dedication and energy of the lots of men and girls world wide who supply exceptional service to hotel guests. From the U.S. and Canada, reservations for any Hyatt resort international can be got by using calling 1-800-233-1234 or touring www.hyatt.com.

Editor: IBM additionally announced these days that it has extended its most primary application, Lotus Notes, to new markets through delivery as a hosted carrier, Lotus Notes Hosted Messaging. For more advice, visit http://www.ibm.com/press.

*source: Osterman analysis, "Presence, IM and precise-Time conversation tendencies, 2008-2011, An Osterman analysis Multiclient file," September 2008.


Polycom Wins Prestigious IBM Lotus Award | killexams.com Real Questions and Pass4sure dumps

ORLANDO, FL and PLEASANTON, CA--(Marketwire - 01/31/eleven) - At Lotusphere 2011, Polycom, Inc. (NASDAQ:PLCM - information), a worldwide chief in unified communications (UC), today introduced that it has been awarded the IBM® Lotus Award in the improving enterprise cost via UC2™ options category for the 17th annual IBM Lotus Awards. This award acknowledges the solution that almost all quite simply leverages IBM Lotus Sametime capabilities and open structure to enrich a strategic enterprise technique. Polycom obtained the award for its imaginitive answer Polycom® Unified Collaboration for Lotus Sametime, which it's demonstrating this week on the Lotusphere 2011 conference in Orlando, Fla. (booth no. 509/510)."Our built-in answer with IBM is resonating out there with both channel partners and consumers," mentioned Garry Reichert, Polycom vp of global strategic alliances. "Polycom is honored to acquire the IBM Lotus Award for the UC category. Unified communications and collaboration is about making it effortless for people to discover, connect and collaborate with others. Polycom's integration with the IBM UC2 ambiance places our potent, productiveness bettering video collaboration equipment just one click on away inside the Lotus functions hundreds of thousands of individuals use day by day."Extending precise-Time Collaboration Capabilities of IBM Lotus Sametime Polycom Unified Collaboration for Lotus Sametime extends the true-time collaboration capabilities of Lotus Sametime by using enabling users to take part in excessive-definition (HD) video and voice conferences directly from their Lotus Sametime connect customer. A server-facet plug-in integrates the capabilities elegantly into the established presence-enabled user interface, allowing americans to without difficulty connect face to face with colleagues, partners and consumers scattered throughout diverse areas to share information and unravel issues at once, leading to better productiveness and lessen charges via decreased travel.Leveraging latest techniques and Open necessities for more desirable ROI The answer combines the leading HD efficiency of Polycom own and room telepresence solutions and the flexibility and scalability of Polycom's UC intelligent Core infrastructure and currently supports Lotus Sametime unlock 8.5.1. via enabling shoppers to leverage present Lotus Sametime and Polycom investments and with the aid of aiding open requirements and native interoperability with thousands and thousands of specifications-primarily based telepresence and video conferencing programs in use today, The Polycom Unified Collaboration for Lotus Sametime presents consumers stronger flexibility and funding insurance policy and helps force more desirable return on funding (ROI).Streamlining Collaboration for companies all over the world Momentum for the built-in solution is constructing with a few massive clients already in early degrees of deployments. as an instance, a huge fiscal functions institution selected Polycom Unified Collaboration for Lotus Sametime to increase collaboration and training amongst its geographically dispersed areas and employees, to reduce prices by way of cutting back shuttle fees, and, ultimately, to more advantageous serve its shoppers. similarly, a leading pharmaceutical enterprise that uses Polycom visible communications greatly these days is deploying Polycom Unified Collaboration for Lotus Sametime to pressure even better use of visual communications all through the enterprise and foster a greater collaborative way of life.HB Communications is a leading know-how solutions provider for unified communications, collaboration and audio-visible equipment integration. As a mid-market business with over 350 personnel in Connecticut, Massachusetts, big apple and New Jersey, HB has deployed Polycom's Unified Collaboration for Lotus Sametime to assist improve client carrier and boost earnings and profitability through enhanced communique and collaboration among its earnings and operations groups."Having quick entry to Polycom telepresence and video conferencing from inside Lotus Sametime is growing tighter alignment between our groups," referred to Ted Thompson, vice president of know-how at HB Communications, Inc. "The means to quickly get to the bottom of considerations and make faster choices among our locations and cellular groups is leading to greater guide, service and consequences for our purchasers. we're saving prices on shuttle, but it surely is the nice affect on our purchasers and our base line that be counted most."Availability The Polycom Unified Collaboration answer for IBM Lotus Sametime is now attainable through licensed Polycom channel partners. more counsel is obtainable at http://www.polycom.com/IBM.About IBM Lotus Awards The IBM Lotus Awards recognize great IBM PartnerWorld contributors that specialise in Lotus utility options and have excelled at providing first-class items, resourceful solutions and superior functions to clients. For the 2011 Lotus Awards, over hundred of purposes were received from many nations all over.About Polycom Polycom, Inc. is a world leader in unified communications solutions with business-leading telepresence, video, voice and infrastructure options constructed on open necessities. Polycom powers smarter conversations, reworking lives and corporations international. Please seek advice from www.polycom.com for more assistance or join with Polycom on Twitter, facebook, and LinkedIn.© 2011 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's items are emblems and/or service marks of Polycom, Inc. and are registered and/or common law marks in the united states and a number of other international locations. All different logos are property of their respective owners.photo available: http://www2.marketwire.com/mw/frame_mw?attachid=1495388


Lotus Sametime to embrace "Unified Telephony" | killexams.com Real Questions and Pass4sure dumps

Unified communications (UC) is certainly a scorching topic at the present time—however there's little consensus about what, precisely, contains it. In most views, voice—and voicemail—is crucial to a scheme that integrates all of the important modes of enterprise communications.

IBM Corp. lately introduced plans to convey its UC providing, Lotus Sametime, into congruence with that imaginative and prescient with the advent of Lotus Sametime Unified Telephony, a new offering in order to integrate mobilephone communications—both hardware and software-based mostly calling that works with any IP- or TDM-based PBX—and contact administration into "the company purposes individuals use most."

With Unified Telephony, subtle call administration will be obtainable to users. Incoming calls will generate an alert on the consumer's computing device, giving him/her a number of options for routing or coping with them. Integration with calendar features, for example, makes it possible for users to set up name-dealing with guidelines, where, say, any call that is available in when a gathering is scheduled on the user's calendar is automatically routed to voicemail.

moreover, Sametime's 'presence' functionality (fame and availability assistance) should be prolonged to include comprehensive mobile presence. click-to-call and click-to-convention capacity be part of the facets checklist as smartly, together with "one-number" calling (also called "discover me/follow me"), where the system immediately routes calls to the cell where a consumer is accessible.

The core of Unified Telephony—connectivity to multi-vendor PBXs, name manage at the computing device, and aggregated telephony presence—is equipped in the course of the integration of key add-ons of Siemens' UC providing, OpenScape. And the core design foundation of OpenScape—its potential to feature in a "combined seller" atmosphere, with diverse business mobilephone systems—turns into a key strategic aspect of IBM's providing. easily put, companies can present their employees unified communications without requiring disruptive application migrations or rip-and-substitute infrastructure improvements.

according to Ross Sedgewick, Siemens director of international portfolio marketing purposes, the ingredient that made this integration feasible become the embrace—in each items—of a carrier-oriented structure (SoA). "We're very effortless to integrate with," Sedgewick informed commercial enterprise VoIPplanet.com. "These capabilities—mixed-dealer connectivity, computing device call control, and aggregated presence—may also be plugged in as open-standards-based functions that fit correct into the current IBM/Lotus Sametime ambiance. it's like two puzzle items becoming collectively nicely in an open-necessities world," he noted.

"[IBM] cautiously evaluated their decisions when it comes to what to build, what to supply, and the place to supply it," Sedgewick persisted, "and that they selected to combine the Siemens OpenScape product to deliver that telephony means. because we interoperate and fix with any PBX, it offers IBM the widest addressable market opportunity for their Sametime Unified Telephony providing."

Sametime Unified Telephony is anticipated to be available in the first half of 2008. Pricing and packaging are below consideration




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000-m240 exam Dumps Source : IBM Lotus Sametime Unified Telephony Sales Mastery

Test Code : 000-m240
Test Name : IBM Lotus Sametime Unified Telephony Sales Mastery
Vendor Name : IBM
Q&A : 33 Real Questions

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IBM Lotus Sametime Unified Telephony Sales Mastery

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Consider IBM Lotus SameTime for UC, not just Microsoft OCS | killexams.com real questions and Pass4sure dumps

Microsoft has been promoting its Office Communications Server (OCS) 2007 as the next big thing in unified communications (UC). Some say OCS is the only future for UC and cannot be ignored. The enterprise has to evaluate the OCS's capabilities and how they deliver UC and integrate with the enterprise's existing communication infrastructure, especially the PBX. But then there is IBM's Lotus SameTime to consider.

IBM Lotus SameTime is a competitor to Microsoft's OCS. There are about 20 million SameTime licenses. IBM and Microsoft are promoting their respective products with increased capital expenditures and sales and marketing efforts. There are many differences between OCS and Lotus SameTime. The IBM focus is to integrate with PBX vendors, not replace them, which appears to be Microsoft's ultimate goal. However, when the partner company's integrated solutions are included, there is much less difference. The enterprise should compare the two offerings, not just go with OCS. The focus of this tip is on Lotus SameTime, not OCS.

One of the first differences is that Lotus SameTime integrates with Outlook and other Microsoft applications. The reverse is not true; OCS does not integrate with Lotus SameTime. A limitation of Lotus SameTime is that it does not support voice and video traffic from the Internet but is designed to work only over the enterprise LAN/WAN. Lotus SameTime does not offer a softphone capability like the proprietary Office Communicator 2007. IBM announced SameTime Unified Telephony in 2007. This will deliver a softphone capability, multipoint IP voice, and integration with different vendors' PBXs.

A major advantage of Lotus SameTime is that it is built on the Eclipse framework, an open software development and runtime framework. Eclipse is supported by Oracle, Sybase, Motorola, BEA, Nokia, Intel and Actuate. This allows Lotus customers to expand, extend and/or embed other UC capabilities within the enterprise's business application. It also supports multiple IM federations with AOL, Yahoo, GoogleTalk and Jabber-based IM systems.

Another advantage is IBM's approach to operating systems. It can run on multiple platforms, IBM's pSeries AIX and i5/OS iSeries, Microsoft Windows XP and Server 2000/2003, Sun, Linux (Red Hat and Novell), and Apple operating systems.

The components of the Lotus offering are:

  • Lotus Domino for the email server and LDAP directory
  • Lotus Notes for the email client
  • SameTime Server for the UC server
  • SameTime Connect
  • SameTime Mobile
  • SameTime Meeting Room
  • SameTime Unyte
  • The Lotus platform is not a PBX replacement, which is what Microsoft seems to be moving toward. IBM embraces the PBX vendor products as well as other third-party functions. Lotus does not include telephony, presence or softswitch functions. The OCS telephony presence cannot work with PBX-connected phones. There is no evidence yet that IBM will try to encompass the telephony functions in future offerings.

    IBM Lotus offers two ways to integrate with a telephony vendor's systems. The telephony vendor can develop applications using the SameTime Application Program Interface (API) and Eclipse. The second approach is to use the standard call control interface, Telephony Conferencing Service Provider Interface (TCSPI).

    One of the issues is the list of UC functions that Microsoft and IBM include in their definitions. Here are the features that both OCS 2007 and Lotus SameTime 8.0 support:

  • Computer presence
  • IM multiparty messaging
  • Multiparty voice and video
  • Point-to-point video
  • Call control features
  • Presence/calendar integration
  • Rich text support
  • Screen sharing
  • Web conferencing
  • File transfer
  • This list may not include all of your enterprise's definitions of UC, but it does cover what Microsoft and IBM support. There are definitely UC features that other vendors will offer. OCS and Lotus SameTime are good building blocks, but neither is the complete UC picture.

    For those who can access the VoiceCon site, there is an excellent presentation entitled "Choices in Unifed Communications Solutions: Comparing Microsoft Office Communications Server 2007 to IBM Lotus SameTime 8.0." The presentation was created by Brent Kelly of Wainhouse research.

    About the author:Gary Audin has more than 40 years of computer, communications and security experience. He has planned, designed, specified, implemented and operated data, LAN and telephone networks. These have included local area, national and international networks as well as VoIP and IP convergent networks in the U.S., Canada, Europe, Australia and Asia.


    IBM Unveils Enterprise Mobile and Tablet Apps in India | killexams.com real questions and Pass4sure dumps

    IBM

    New IBM Software Encourages Safe, Secure Social Networking

    IBM today unveiled seven new social networking and collaboration mobile apps specifically designed to address enterprise-class requirements in India. The new software, available for download today from the most popular app stores, takes IBM industry-leading social networking, real-time collaboration and online meeting capabilities from behind the company firewall and places it into the hands of tablet users.

    The new offerings span the widest range of tablets, including the iPad. The software allows employees to more effectively collaborate and share data, images and conduct meeting and on the fly more securely as part of their everyday work experience.

    The use of tablets in business is on the rise. Increasingly, employees require enterprise connectivity from their personal smartphones and tablet devices, also known as the "Bring Your Own Device" to work trend. A recent IBM study revealed that 73 percent of business leaders surveyed currently allow mobile devices or tablets to connect to their corporate networks.

    “Indiais, undoubtedly, an emerging market for tablets and smartphones. More of these devices are finding their way into enterprises as employees entering the organization will expect to be allowed to use them. Employees increasingly seek to take full advantage of better browsers and innovative applications from app stores.” said Karthik Padmanabhan, Country Manager, Lotus, IBM Software Group India/ South Asia. “The ability to quickly access Angry Birds is fun, but being able to also access business applications and sales leads is beguiling today’s customers.”

    To meet the demands of the fast-growing mobile workforce, and the software developers who support them, IBM is delivering:

  • Social networking for iPad: Available from the Apple app store at no charge for existing IBM Connections users, the new app includes a new interface ideal for tablet devices allowing for unique document editing capabilities.
  • Attend Online Meetings: Employees can attend on-line meetings from their tablets anytime, anyplace. Available on Android, BlackBerry, iPad, and iPhone devices, LotusLive Meeting users can view shared presentations, chat with meeting participants, and virtually raise and lower hands from tablets and other mobile devices. IBM Sametime software users can also lead, participate in and manage browser-based meetings from their iPad or Android tablets.
  • Instant messaging: New mobile apps for iPad and Android enable IBM Sametime users to use tablets to take immediate action on urgent business tasks by providing one-on-one or group instant messaging, background notifications, and the ability to send photos through the chat window.
  • Access business documents: Available now in app stores, IBM Lotus Symphony Viewers allow mail users to view any ODF-based document, spreadsheet and presentation on their iPad, iPhone or Android device.
  • Reduce calling costs: IBM Sametime Unified Telephony on tablets allows a user to initiate calls to whatever phone happens to be nearby by controlling call routing preferences and device selection as well as have his one unified number appear in caller ID.
  • Easier access to mail and calendar: IBM Lotus Notes Traveler now allows IBM mail users to easily add widgets to their Android home screens for quick, convenient access to mail and calendar, and allows users to call people listed in their calendar views with just one click.
  • IBM is also helping developers create mobile applications faster with an improved experience for the user:

  • Tools to build mobile apps faster and better: IBM is introducing its Mobile Technology Preview on the developerWorks website.  Available for the Android mobile operating system, the platform is designed to help enterprises get started with mobile application development.  These tools can be downloaded now to help foster innovation and explore capabilities that are needed to build mobile applications that extend and integrate into the enterprise.
  • Tool to improve the Web experience for the user: New software IBM WebSphere Portal Mobile Experience solution helps companies more easily control the content, look and feel and page navigation on mobile devices resulting in increased on-line business. Higher quality mobile Web experiences mean more repeat business, more recommendations and fewer clients lost to competitors.  It is available at no charge to IBM portal customers. Although it is optimized for smartphones, it also works with tablets.
  • This new software is part of a suite of capabilities IBM offers to effectively address 21st century workforce trends. For example, IBM recently introduced a new mobile service that helps organizations protect against data loss and other risks caused by device theft, unauthorized access, malware, spyware, and inappropriate applications.

    IBM is also advancing the use of business analytics by delivering expanded mobile device support with IBM Cognos Mobile on the iPad. Available to try out in Apple's iTunes store, the software enables mobile workers to take their business analytics on the road whether offline or online, allowing for uninterrupted productivity. With the recent acquisition of i2, IBM will offer mobile software that increases the ability for law enforcement professionals to solve cases using COPLINK Mobile Plus. The technology is the most widely deployed tactical lead generation tool in theU.S.for iPad, iPhone and Android devices.


    Microsoft-Nortel See Unified Communications Gains | killexams.com real questions and Pass4sure dumps

    News

    Microsoft-Nortel See Unified Communications Gains
  • By Kurt Mackie
  • 07/18/2007
  • A one-year-old partnership between Microsoft and Nortel on unified communications technology, known as the Innovative Communications Alliance , is bearing fruit. The two companies announced this week that they have sold more than 430,000 joint-solutions licenses to date.

    The Alliance recently gained three new customers as well, including Indiana University, U.K.-based Worcestershire Health Information and Communications Technology Services, and an IT and telephony provider called 4ward.

    Microsoft and Nortel formed the Innovative Communications Alliance in July of last year with the aim of delivering unified communications solutions to businesses. Under the Alliance, the companies initiated joint research and development efforts. They also created customer demonstration centers and engaged in joint sales and marketing.

    In the Alliance's initial press release, Jeff Raikes, Microsoft's Business Division president, stated that the joint unified communications solution would enable a "single identity across e-mail, voice mail, voice over Internet protocol (VoIP) call processing, instant messaging and video."

    The Alliance's principal product is called Nortel Converged Office, a unified communications system that integrates Nortel's VoIP telephony system with Microsoft's server technology.

    The main components of Converged Office include:

  • Microsoft Office Communicator 2005 soft client
  • Microsoft Office Live Communications Server 2005, and
  • Nortel Communication Server 1000 Release 4.5 or higher IP PBX.
  • There's also a Nortel Application Center component that supports optional capabilities, including Web integration, interactive voice response and contact center functions.

    Unified communications gets defined in various ways, but according to the IEEE, it typically encompasses "unified messaging, collaboration and interaction systems." These systems also typically enable real-time and near real-time communications. Moreover, mixed media (voice, e-mail, fax, etc.) can be accessed from a single application, independent of the access device.

    Competition in the unified communications space is thick with big names. In March of this year, IBM and Cisco, announced a collaborative effort on unified messaging client technology called Unified Communications and Collaboration (UC2). UC2 is based on open technologies, such as Eclipse development environment and the Open Services Gateway Initiative framework. Citrix Systems and Nokia, among others, have expressed support for the UC2 platform.

    Under the IBM-Cisco unified communications partnership, Cisco plans to sell IBM's Lotus Sametime collaboration solution and IBM plans to sell Cisco's Unified Communications Manager, Cisco Unity and Cisco Unified MeetingPlace products. The whole unified communications solution is designed and delivered by IBM Global Technology Services.

    About the Author

    Kurt Mackie is senior news producer for the 1105 Enterprise Computing Group.



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