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70-338 - Lync 2013 Depth Support Engineer - BrainDump Information

Vendor Name : Microsoft
Exam Code : 70-338
Exam Name : Lync 2013 Depth Support Engineer
Questions and Answers : 114 Q & A
Updated On : November 16, 2018
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70-338 exam Dumps Source : Lync 2013 Depth Support Engineer

Test Code : 70-338
Test Name : Lync 2013 Depth Support Engineer
Vendor Name : Microsoft
Q&A : 114 Real Questions

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Microsoft Microsoft Lync 2013 Depth

commercial enterprise Voice Gaining floor with Lync 2013 | killexams.com Real Questions and Pass4sure dumps

In-Depth

business Voice Gaining floor with Lync 2013

Microsoft is set to make a corporate case for its unified communications offerings at next week's Lync convention in San Diego.

  • by Kurt Mackie
  • 02/14/2013
  • Microsoft likely will talk greater about "enterprise voice" at its Lync convention next week.

    The event, to be held in San Diego on February 19, might be a "first" for Lync, in accordance with Microsoft. The server was in the past marketed as "Microsoft workplace Communicator," however Lync 2013, the newest server version of the product that Microsoft released again in October, will get aired in distinctive deep-dive technical discussions at the San Diego adventure. Microsoft additionally sells Lync on-line through its office 365 features. Lync 2013 is a unified communications answer for groups offering capabilities equivalent to voice over IP (VoIP), immediate messaging, presence and conferencing.

    In regularly occurring, Microsoft is seeing extra of its Lync customers use business voice, which is Microsoft's VoIP solution, in line with Scott Gode, senior director at Avanade. Gode previously served with Azaleos, an enormous IT functions associate that Avanade announced it become acquiring in November. Seattle-primarily based Avanade additionally announced this month that it bought Opstera, which offers a management solution for public clouds, akin to home windows Azure, so that it will complement Azaleos' deepest cloud administration solutions.

    Avanade is a a little entertaining enterprise solutions enterprise that was formed in 2000 from investments by means of Microsoft and Andersen Consulting, later called Accenture. on the time, possession became cut up about fifty one % to 49 percent between Accenture and Microsoft, respectively, but nowadays Accenture owns about 75 % of Avanade, based on Gode.

    VoIP gains GroundGode speculated that the multiplied use of VoIP might get echoed at the Lync 2013 event.

    "A 12 months in the past only 10 percent [of companies used] enterprise voice," Gode defined in a phone interview. "Now, over 50 % of the brand new Lync company this is coming our method is enterprise voice related. So, there is a renewed confidence in Lync as a extremely conceivable voice platform. and especially with this 2013 unencumber, [there's] very plenty a bullishness on the part of commercial enterprise IT and the telephony individuals in that commercial enterprise area that Lync is alive."

    One plus is that Lync 2013 is now in its fourth edition. Gode cited that some think or not it's frequent wisdom to watch for a 3rd edition earlier than a Microsoft server product will also be considered attainable.

    The low enterprise voice use with Lync was partly because of client skepticism, Gode observed, but consulting organizations also had suggested a gradual strategy. as an example, Azaleos, which had offered consulting tips and server monitoring features for Lync, exchange and SharePoint before these capabilities had been wrapped into Avanade Managed features, had advised its purchasers to head sluggish on deploying commercial enterprise voice.

    "a part of it was in accordance with our own suggestions to purchasers that once imposing Lync they should still perhaps now not birth with voice piece out of the gate as a result of it is the most complicated piece," Gode stated. "however beginning with just fast messaging most effective, or conferencing most effective, or speedy messaging plus conferencing."

    That method can aid train conclusion clients in working with the "new modality of unified communications," Gode defined. "as a result of, definitely there's a portion of the client base population who've gotten used to things like Skype, and are step by step getting at ease with that thought of VoIP, nonetheless it's different thing for those who carry it into the business." He introduced that organizations just deserve to be careful on how VoIP receives rolled out, and that the support desk calls will diminish as clients become greater assured.

    Bringing unified communications into a firm is both a technical challenge and a cultural shift for employees. Gode's term to explain that shift is enabling "communications-enabled enterprise practices" -- something that Avanade helps via providing application construction features to lengthen Lync.

    Engineering LyncOn the technical side, most fulfilling practices can on occasion be too short sighted. Azaleos early on discovered that engineering a "golden" Lync environment and inserting it into dynamic ambiance can have obstacles.

    "we might go and architect the ideal pristine golden Lync environment," Gode pointed out, "and we would then put that into a company atmosphere. What we found changed into that the network we had been inserting that Lync environment into either changed into strong once we first examined it after which grew to become unstable later because…the enterprise added some other bandwidth-sucking application or we failed to properly examine the network to begin with. So the fruits was that, inspite of the superb Lync architecture, the customer experience become dangerous as it pertains to the best of the voice calls and the high-quality of the conferencing."

    Avanade makes use of Accenture equipment to do network assessments and function a finished study before installation Lync. It allows for Avanade to make innovations about how the community needs to exchange and how to keep that community static so there isn't any exchange in exceptional, Gode explained.

    Microsoft has already published Lync 2013 network necessities which are pretty specific but they currently lack particulars on some new necessities for video, which might be nevertheless drawing close, Gode referred to. Microsoft lately launched its own Lync Connectivity Analyzer device to troubleshoot cell device connectivity issues. Avanade, apart from providing its equipment aid, provides Lync experts and network monitoring assist, Gode delivered. Avanade purchased Azaleos partly to purchase that company's managed functions platform. Gode said that Avanade can set up Lync and leave it at that however "our value proposition is round managed services."

    Kinks nonetheless exist in getting VoIP to work with Microsoft's public cloud.

    "There are nonetheless complexities for voice in the public cloud that both have not been quite found out or which a CIO of a 100,000-person business isn't yet able to entrust to the general public cloud yet," Gode talked about. "if you look objectively on the Microsoft structure, to be able to run Lync for business voice, it's simply now not workable the use of workplace 365. So a consumer would should invest in office 365 for SharePoint and trade, however they'd actually have to position servers on premise to permit business voice the way Microsoft has architected it today."

    The Skype QuestionSkype, the VoIP provider that Microsoft got in might also of 2011, is still a bit of of a secret when it comes to how it will connect with Lync. despite the fact, in a Microsoft press convention conducted late ultimate 12 months, Jamie Stark, senior product marketing manager on Microsoft's Lync crew, provided a glimpse.

    "Skype federation works much the same method because the existing Lync and public IM federation does nowadays," Stark said. "So, Lync users might be able to add Skype contacts to their contact list -- you don't should have the Skype client running to make this happen. The person's Lync identity would be used to talk to the Skype person. So, from the person's point of view, or not it's all the time their corporate identification from Lync."


    Microsoft Touts Lync 2013 cell machine assist, Skype Integration | killexams.com Real Questions and Pass4sure dumps

    information

    Microsoft Touts Lync 2013 mobile equipment assist, Skype Integration
  • by way of Kurt Mackie
  • February 20, 2013
  • Microsoft's opening keynote talk at its Lync 2013 conference in San Diego on Tuesday featured just a few firsts.

    Derek Burney, company vice chairman on the Skype Division, showed what he known as the "first demo" of simultaneous voice-over IP (VoIP) and video on the windows telephone. subsequent, Burney demonstrated the equal capability over an Android mobile machine, as well as an Apple iPhone and iPad. The message turned into that Microsoft is retaining vast assist for a number of mobile structures with Lync. although, another factor of the demo became to display that the functionality of the consumer interface changed into actually the equal throughout all the instruments, even whereas staying proper to the equipment working system design.

    there have been a number of ameliorations when it comes to the position of some command buttons on the a variety of contraptions, but the ordinary journey turned into identical, permitting individuals to have full voice and video conferencing on their a variety of cellular contraptions. a further element made via Burney all through the keynote turned into that each Lync Server 2013 and Lync online can allow this cellular means.

    Microsoft also introduced some Lync roadmap details. Lync online updates will start arriving on a quarterly basis. The next edition of Lynch online is expected this month, in line with Burney. in keeping with a weblog publish by Tony Bates, president of the Skype Division at Microsoft, Microsoft will add commercial enterprise voice guide to Lync online within the next 18 months. enterprise voice, which is Microsoft's term for VoIP, is a little trickier with Lync on-line as it requires using a provider issuer, according to Microsoft associate Avanade.

    Microsoft has grown its enterprise voice deployments to five million seats, up from three million 14 months in the past. Microsoft now counts more than 1,000 Lync partners.

    Microsoft prior to now released Lync Server 2013 in October. a brand new edition of Lync Server is anticipated to appear within the 2d quarter of 2014, in accordance with the blog submit by Bates.

    Microsoft also launched the Lync customer for home windows 8 in October, however Burney observed that users can are expecting to see a sooner liberate cadence now that it is a windows shop app. The next edition of the windows eight Lync app is expected this Friday, he delivered.

    Per the weblog post, Microsoft expects to deliver Lync 2013 mobile apps for windows mobile 8 and iOS gadgets in "early March." An Android Lync 2013 mobile app is anticipated to arrive in April. amongst different particulars, Microsoft is promising enhanced battery lifestyles with the brand new apps.

    The Lync client has 4 communications modalities and a "prosperous presence" model that allow clients to change their repute and set call forwarding. Contacts lists will also be sorted by using name or via community, and americans are proven in org charts. users can click on and see their conversation histories. there's additionally a new persistent group chat function that shops rapid messaging conversations. The calendar is integrated so that clients can simply click on on it to join a meeting, and then they can see people on the name, with up to 4 photographs streaming, Burney explained.

    Microsoft expects to "add structured meeting guide to Lync on-line and the next version of Lync Server" in the next 18 months, in accordance with the blog publish. That addition will enable Microsoft's are living assembly customers to circulate to Lync.

    Lync Room SystemMicrosoft confirmed off the way it conceives of subsequent-generation videoconferencing for corporations through demonstrating an emerging "Lync Room gadget" product from smart. The wise system proven on the experience consisted of two big-display liquid crystal display screens side by way of facet, with the left screen committed to white board pastime, whereas the correct side confirmed the meeting members. A Lync Room system contains committed hardware running the Microsoft Lync Room gadget version application, and contains a excessive-definition video digicam and wideband audio for assembly members.

    moreover wise, different hardware companions producing Lync Room techniques include Crestron, LifeSize and Polycom. they're expected to beginning supplying systems this summer, based on Burney.

    latest video teleconferencing techniques (VTCs) take a regular of 12 minutes to get all started, and are only too complex, Burney contended.

    "individuals have no idea the way to work the conferencing systems in a board room," Burney referred to. "What in case you had a button to push to do it all?"

    The touch reveal of the Lync Room system enables clients to use a pen on a white board or they can circulation content round. "within the digital world, remote members can add to the white board," Burney talked about. PowerPoint slides will also be offered and users can strengthen the slides independently.

    Skype and LyncMicrosoft's progress in adding the purchaser Skype VoIP carrier to work with Lync become confirmed at the keynote experience. The work isn't fairly remaining yet, in response to Burney. He confirmed the user interface in Lync and Skype and the way it's fairly "seamless" to join the usage of either provider. for example, the demo on the experience confirmed Bates sending an IM from Skype to Burney on Lync. Burney then clicked on an icon and linked to Bates by means of Skype. That demo was described as an additional "first" by way of Burney.

    "What now we have in fact considered here is bringing people together in a seamless manner," Bates spoke of. "no longer is it siloed. that's long past."


    Microsoft Lync Server 2013 provides contact guide - Killer enterprise tablet UC! | killexams.com Real Questions and Pass4sure dumps

    Lync-communicator1.pngMicrosoft is continuing to make strides of their Lync platform. while the large news two days ago was the office 2013 news, including aid for contact and cloud support, you may also have neglected the simultaneous information concerning the Microsoft Lync Preview 2013 becoming purchasable for download.

    Microsoft Lync 2013 is an business-competent unified communications platform that helps speedy messaging, voice, HD video, and conferencing, and eliminates the need to use a VPN for encryption. Lync 2013 supports HD video conferencing and it be the primary edition of Lync to take competencies of windows 8 “touch first” capabilities to give speedy, herbal, palms-on handle of communications.

    This touch guide will provide Microsoft an advantage is pleasurable my prediction that pills will replace the computer phone. home windows eight drugs working Lync will develop into the most reliable unified communications equipment, performing every little thing out of your normal voice (VoIP) to HD video conferencing, as well as collaboration, immediate messaging, and all the other typical UC features. while the Apple iPad at first got here into the business by and large through the back door (personnel bringing their own iPads into office), i suspect companies will bring home windows 8 pills in the course of the front door, adopting home windows 8 capsules on account of its astonishing commercial enterprise communication elements. I've already laid down the gauntlet and made the prediction that windows eight tablets will beat the iPad in the business and positively Lync on home windows 8 will help my prediction come to fruition.

    based on Matt Landis, listed here are the brand new features in Lync 2013:

  • Multi-birthday celebration HD Video
  • H.264 SVC assist
  • Skype Federation: Presence, IM, Peer-to-Peer Voice. No point out of video
  • Voice/Video over Lync net App
  • Lync cellular VoIP
  • other referred to facets and alterations

  • 1080p Peer to look and Multiparty video
  • Archiving and Monitoring Server Roles at the moment are Collocated on entrance conclusion (casting off an additional server)
  • XMPP is now installed on side Server (putting off yet another server)
  • here are some down load links to get started:

    · Lync 2013 Preview (as a part of the office 2013 Preview ProPlus SKU): http://technet.microsoft.com/evalcenter/hh973391

    · Lync Server 2013 Preview (Eval): http://technet.microsoft.com/evalcenter/hh973393




    Killexams.com 70-338 Dumps and Real Questions

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    70-338 exam Dumps Source : Lync 2013 Depth Support Engineer

    Test Code : 70-338
    Test Name : Lync 2013 Depth Support Engineer
    Vendor Name : Microsoft
    Q&A : 114 Real Questions

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    Lync 2013 Depth Support Engineer

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    Enghouse Interactive Introduces New Console for Lync | killexams.com real questions and Pass4sure dumps

    READING, ENGLAND--(Marketwired - Aug 13, 2013) - Enghouse Interactive today announced the launch of the new Enghouse Interactive Operator Console for Microsoft Lync, including the latest release, Lync 13. The new console, part of what was formerly the Zeacom Communication Center suite, combines Enghouse Interactive's intuitive operator interface with Lync's powerful unified communications capabilities to deliver improved productivity and a better caller experience.

    The new solution delivers a potent blend of professional, efficient call handling and a range of tools enabling businesses to measure that service and monitor its delivery. This capability is complemented and extended by the value Lync provides around presence and availability, enabling operators to intelligently interact with the customer and provide an exceptional service. Together, these capabilities address the everyday challenges faced by telephony operators and receptionists as the 'front line' of the office.

    Early adopters using the Enghouse Interactive Console for Microsoft Lync to better manage their caller experience include tertiary education provider WelTec and leading financial services company, Liberty Financial.

    "Our frontline staff chose the Enghouse Interactive console for Lync after evaluating several options," says Darryl Hobbs, Services Integration Manager, IT Services at the Wellington Institute of Technology. "The combination of Lync and Enghouse Interactive products has created a synergy which allows WelTec's operators to intuitively find and direct calls to the right location to ensure our students get what they need when they need it - promoting our Student First philosophy. We now intend extending the Enghouse Interactive contact centre solution to our internal IT Service Desk."

    "In developing the new Enghouse Interactive Console for Microsoft Lync, we are responding directly to requirement of our customers, resellers and the broader market," says Nigel Olding, product director, Enghouse Interactive. "Consoles remain an intrinsic part of call handling for the enterprise customer so as Lync continues to evolve into the enterprise space, businesses are looking for applications that leverage their investment and drive real business benefits."

    The console is part of a rich suite of integrated solutions for Lync, which includes multimedia contact centres, call and screen recording and quality monitoring. This provides great advantages to both customers and resellers as the solutions are delivered from a single vendor, resulting in a lower cost of ownership.

    "In short, customers can choose the new console either as a standalone application or as part of a wider solution encompassing their contact centre, IT helpdesk, and service centres. The offering is further enhanced through integrated quality management applications such as recording, reporting and evaluation. And, as we are a Microsoft Gold Partner, customers also get all the benefits of Enghouse Interactive's in-depth expertise in implementing and supporting deployments on Lync."

    About Enghouse Interactive

    Enghouse Interactive delivers technology and expertise to maximise the value of every customer interaction. The Company develops the most comprehensive portfolio of interaction management solutions. Core technologies include contact center, attendant console, IVR and call recording solutions that support any telephony environment, on-premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 700 dedicated staff across the company's international operations.

    Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol "ESL." Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including Arc, CosmoCom, Datapulse, Syntellect, Telrex, Trio and Zeacom. Learn more at www.enghouseinteractive.com.


    The University of Cantabria in Spain prepares students for the world of work with Microsoft Office 365 | killexams.com real questions and Pass4sure dumps

    By Raquel Durá, Public Relations Manager, Microsoft

  • More than 15,000 students enhance their collaborative skills thanks to various Microsoft Office 365 features like Exchange, Sharepoint and Lync
  • Microsoft was selected over its competitors due to its versatility, assurances of compliance, and easy adaptability to the mobile environment
  • Microsoft continues to gain the trust of new institutions in the field of education. Recently, the University of Cantabria (UC) has implemented Microsoft Office 365, which includes Exchange Online, Sharepoint and Lync functionalities. Thanks to this project, more than 15,000 students at Cantabrian University now take advantage of the connectivity, security, and flexibility associated with cloud computing technology.

    By betting on Microsoft Office 365, UC students now benefit from more modern and high-capacity tools, similar to those used by their teachers: “Students will begin to get familiar with the applications they will encounter in the vast majority of companies, as they join the workforce” said Javier Crespo, Responsible for Systems Infrastructure of the IT Service at the University of Cantabria.

    For the university, the most immediate benefit was the ability to free up resources for other computer science tasks which are more directly linked to teaching. Added to that, the leadership of the Centre was very pleased to offer its students a high quality service at a very good cost.

    On the other hand, the European Space for Higher Education recommends that students complete a larger volume of work and projects in groups. “Thanks to Microsoft Office 365 features like Lync Online and SkyDrive Pro, the University can offer its students a set of modern collaboration tools that can help complete these sort of tasks” says Javier Crespo.

    The large deficiencies of the student e-mail system led the IT Service department to look for an appropriate solution that could raise the quality of the services offered to the employees of the university and, at the same time, optimize students’ online space. The former platform offered a limited mailbox capacity (300 MB per user) and an obsolete user interface and functionality. Added to these obstacles, there was a lack of a full integration with mobile environments and a scarcity of collaborative and personal assistance tools (agenda of contacts, calendar, etc.).

    Greater flexibility

    The IT Service department at the University considered various possibilities to renew the students’ email services, in the end they chose to outsource and embrace the cloud services, provided by Microsoft. “Microsoft Office 365 was not only the most economical and functional solution, it also allowed us to free up resources for other tasks within the corporate information systems”, Crespo details.

    The professionals in the IT Service department at the UC already knew Microsoft technology in-depth, treasuring years of experience with the Exchange System. “Migration was not only easier, it also allowed us to create a hybrid environment for future scenarios, that included local users and users hosted in the cloud,” reveals Javier Crespo.

    Microsoft Office 365 caters perfectly the needs of some users to connect to their e-mail from their mobile devices. Besides technological motivations, compliance with the legislation became a decisive factor, in the words of the technical specialist: “We were very interested in t strictly maintaining the rights and privacy of our users, as well as respecting all national and European regulations. In that sense, besides sufficient guarantees, Microsoft was also flexible with the contract, including additional clauses that our particular case required”.

    Rapid and efficient implementation

    A Microsoft engineer was laid at the disposal of the Cantabrian University who facilitated the implementation of the Microsoft Office 365 project from a technical point of view. Also, this professional served as support in case any incidents arised during this phase. In any case, it was a simple process, carried out entirely by the University and divided into three phases: migration and implementation of Exchange Online, activation of Lync Online, and finally, activation of SharePoint Online. During all of these phases, the IT Service department created technical documentation and video tutorials which facilitated their entry into production.

    Currently, the University of Cantabria enjoys different features of Microsoft Office 365, which will likely be extended in the future. Exchange Online was launched in March, 2013; Lync Online in May 2013; and Sharepoint Online, in October of the same year. The academic institution is convinced to continue putting their trust in Microsoft solutions: “in the future, we are interested in further expanding the use of collaborative work tools, as well as communication and cross dissemination of knowledge among our students. Therefore, we are interested in exploring what enterprise social networks such as Yammer can provide in this regard,” concludes Javier Crespo.

    About MicrosoftFounded in 1975, Microsoft (Nasdaq “MSFT”) is the world leader in software, services and solutions that help people and businesses develop their full potential.

    About the University of CantabriaThe University of Cantabria is a public institution, whose main objective is to contribute to social progress through its commitment to teaching and scientific excellence. To achieve its aims, it seeks a constant improvement of the quality of its work, which results in a process of review and improvement of all its teaching, research and administrative activities. Web site: www.unican.es

    Tags: ICT infrastructure, Office 365, Spain


    Announcing: Microsoft’s Unified Technology Event for Enterprises | killexams.com real questions and Pass4sure dumps

    You talked, we listened... The world of IT and enterprise development and your needs are rapidly changing. In a cloud first, mobile first world you need:

  • The broadest range of learning opportunities across the breadth of Microsoft's technologies and solutions 
  • Technical education, product evaluation and deep hands-on learning to plan, architect, deploy, manage, and secure a connected enterprise
  • More access to senior technology leaders and engineers doing coding every day to get your questions answered
  • A greater understanding of future technology vision and roadmap to help you be successful
  • Greater community interaction with technology professionals and your industry peers in structured and informal settings
  • Epic after hour gatherings where you can unwind and turn on the fun with your peers!
  • We're excited to announce the inaugural unified Microsoft commercial technology event the week of May 4, 2015.  

    If you've attended TechEd or Microsoft Management Summit, this is the place for you to be. It's everything you've come to know and love and more. You'll find what you're familiar with and you'll learn more about Lync, Microsoft Azure, Microsoft Exchange, Office 365, Project, SharePoint, SQL Server, System Center, Visio, Visual Studio, Windows, Windows Intune, Windows Server and lots more. 

    Save the week of May 4, 2015.  We'll be back in September with more details. See you in Chicago for this unparalleled event.

    Follow TechEd on Facebook, Twitter and subscribe to the TechEd Insiders Newsletter for event updates.

    This change only affects events scheduled in calendar year 2015. This year, TechEd Europe in Barcelona 28-31 October, will proceed as planned.

    To be clear, TechEd lives on. This event will be a part of and an enhancement of TechEd, co locating with that event to ensure the world of IT gets optimal access to all of the best resources in one place.



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