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7003 - Avaya Communication Server 1000 for Avaya Aura Implementation - BrainDump Information

Vendor Name : Avaya
Exam Code : 7003
Exam Name : Avaya Communication Server 1000 for Avaya Aura Implementation
Questions and Answers : 65 Q & A
Updated On : January 17, 2019
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7003 exam Dumps Source : Avaya Communication Server 1000 for Avaya Aura Implementation

Test Code : 7003
Test Name : Avaya Communication Server 1000 for Avaya Aura Implementation
Vendor Name : Avaya
Q&A : 65 Real Questions

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Avaya Avaya Communication Server 1000

RedSky E911 manager® answer Now Rated "Avaya Compliant" With Avaya verbal exchange Server 1000 release 7.6 | killexams.com Real Questions and Pass4sure dumps

Helps be certain Emergency Responders Have accurate counsel in the event of a 9-1-1 Emergency

CHICAGO, IL--(Marketwired - October 29, 2014) - RedSky applied sciences, Inc., a number one company of E911 utility options to the commercial enterprise market, announced that E911 manager®, together with the E911 any place® cloud carrier, has successfully achieved compliance checking out with a key communications answer from Avaya, a worldwide provider of enterprise collaboration and communique application and services.

As business purchasers take talents of the mobility made feasible by using Unified Communications, actual-time vicinity updates supplied via E911 supervisor® aid be certain emergency responders have correct information within the event of a 9-1-1 emergency. furthermore, the E911 anyplace® cloud provider can accept and route a 9-1-1 name to any of over 6,000 Public protection Answering elements in the country and Canada, and the MyE911® customer makes it possible for softphone clients to promptly establish their location when backyard the enterprise. This utility is now compliance-confirmed through Avaya for compatibility with Avaya communique Server one thousand unencumber 7.6.

"This compliance with the CS 1000 platform reflects RedSky's dedication to steer the E911 trade by way of integrating our application and services with the newest technologies from Avaya," stated Kevin Sallmen, Director of Product administration for RedSky. "commercial enterprise customers are inquiring for products and functions that work seamlessly together, proposing extra productivity and more automation and RedSky is providing on this."

in addition to actual-time region tracking and 9-1-1 call routing for Avaya communique Server one thousand telephones, E911 manager® aspects on-website notification of 9-1-1 calls and automatic region updates to PS-ALI databases and to RedSky's E911 anyplace® cloud-based mostly 9-1-1 call routing service.

RedSky technologies is a member of the Avaya DevConnect select Product program and a expertise companion in the Avaya DevConnect application-an initiative to increase, market and sell resourceful third-party products that interoperate with Avaya technology and extend the value of an organization's funding in its community. 

As a technology companion, RedSky is eligible to publish items for compliance checking out with the aid of the Avaya answer Interoperability and examine Lab. There, a crew of Avaya engineers develops a finished check plan for each software to verify no matter if it is Avaya suitable. Doing so enables corporations to confidently add ideal-in-classification capabilities to their network with no need to replace their current infrastructure-dashing deployment of recent functions and decreasing each community complexity and implementation costs. 

"RedSky's options enable organizations to support a cellular team of workers while holding personnel included in case of an emergency. via efficaciously finishing compliance testing, RedSky demonstrates its endured commitment to seamless integration with Avaya items."--Eric Rossman, vice chairman, Developer family members, Avaya

further Resourceswww.devconnectmarketplace.comwww.avaya.com/devconnect

About AvayaAvaya is a world provider of enterprise collaboration and communications options, presenting unified communications, contact facilities, networking and connected capabilities to organizations of all sizes all over the world. For greater tips please discuss with www.avaya.com.

About RedSkyRedSky is a number one provider of E911 utility options to the commercial enterprise market with greater valued clientele, greater expertise, and extra experience than some other issuer. more than 1,000,000 people, college students, guests and friends count on RedSky for E911 insurance plan. RedSky supplies a full suite of on-premise and cloud-based application solutions and functions for almost any telephony platform to support large and small businesses of all types catch, manage and carry the specified location information crucial to deliver beneficial 9-1-1 emergency response, comply with state E911 rules and meet company requirements for safety, chance management and efficiency. Headquartered in Chicago, IL, RedSky has partnerships with other leaders within the telecommunications and 9-1-1 industries to help form 9-1-1 coverage, leverage rising expertise, and conform to evolving regulatory requirements. For more guidance, discuss with www.redskyE911.com.

Attachment obtainable: http://www.marketwire.com/library/MwGo/2014/10/27/11G024726/E911ManagerDatasheet-Mar2014-net-655846663821.pdf


ISI solution Now Rated "Avaya Compliant" | killexams.com Real Questions and Pass4sure dumps

SCHAUMBURG, IL--(Marketwire - 03/30/eleven) - ISI Telemanagement options, Inc., a number one issuer of Telecom expense administration products and services, today announced that its Infortel® opt for eight.1 Telecom Reporting application is compliant with key cyber web Protocol (IP) Telephony solutions from Avaya Inc., a world leader in company collaboration methods, software and features.Infortel® opt for eight.1 helps groups video display and manage their telecom usage across the total enterprise. The software now could be compliance-established via Avaya for compatibility with: Avaya aura® communication Server one thousand unlock 7.0."we are proud to be compliant with the newest Avaya air of secrecy verbal exchange Server 1000 know-how. ISI's many Avaya-based mostly shoppers can now feel confident they could be in a position to proceed to make use of the authentic call administration and Telecom Reporting tools they've at all times trusted after they combine the most up-to-date know-how systems from Avaya," spoke of Irwin Friedman, Chairman and Chief executive Officer for ISI.ISI Telemanagement solutions is a member of the Avaya DevConnect software -- an initiative to boost, market and sell creative third-birthday celebration items that interoperate with Avaya technology and prolong the price of a company's investment in its community.As a Gold member of the software, ISI is eligible to submit items for compatibility checking out by the Avaya solution Interoperability and test Lab. There, a crew of Avaya engineers develops a comprehensive verify plan for each and every software to verify no matter if it's Avaya compliant. Doing so ensures businesses can confidently add best-in-classification capabilities to their network without needing to change their latest infrastructure -- rushing deployment of latest purposes and decreasing both network complexity and implementation costs."with the aid of providing compliance checking out to the various creative organizations like ISI who are contributors of our DevConnect program, Avaya promotes thoroughly interoperable solutions that help corporations unleash powerful new chances," pointed out Eric Rossman, vice president, developer relations, Avaya. "because of this, Avaya purchasers are in a position to connect employees and purchasers to suggestions from at any place they are, over some thing device they have accessible -- getting more out of their multivendor network and offering new cost to their final analysis."About Avaya Avaya is a global leader in business communications programs. The company provides unified communications, contact centers, records options and related services directly and through its channel companions to leading corporations and corporations all over the world. businesses of all sizes depend upon Avaya for state-of-the-paintings communications that improve effectivity, collaboration, consumer service and competitiveness. For greater information, please consult with www.avaya.com. For more information on the Avaya DevConnect application, consult with www.avaya.com/devconnect.About ISI Telemanagement options Headquartered in Schaumburg, IL, ISI Telemanagement solutions, Inc. is a leading company of telecom management options that optimize information, productiveness, and charges involving facts, wireless, voice, and IP communications. Audit, stock, network optimization, and outsourcing functions allow clients to free-up time and funds to make strategic investments in IP infrastructure and applications. ISI facilities, approaches, and records safety comply with ISO 9001:2008, SAS 70 (facts middle), HIPAA, protected Harbor and other vital requirements. additional info about ISI can also be discovered at www.isi-information.com, requested via electronic mail at information@isi-info.com, or with the aid of calling +1.847.995.0002.


Avaya UC product overview: air of secrecy communique supervisor | killexams.com Real Questions and Pass4sure dumps

Editor's word: this article is a part of a buying guide on unified communications. The elements in this series describe the evolution of UC, its use cases and the essential standards to accept as true with when buying a UC product. The series also compares the properly UC products in the market. this article gives an overview of Avaya UC items.

together with Cisco, Microsoft and Mitel, Avaya is located within the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya charisma Platform, which includes a couple of UC add-ons designed to add particular functionality to the enterprise conversation and collaboration infrastructure, enhancing the UC event for clients of any enterprise size.

The Avaya UC platform is a flexible and modular answer, integrating voice, statistics, video, internet communique applications, mobility and a lot of extra services.

verbal exchange supervisor offers UC basis

The Avaya air of mystery communication manager is a core part of the Avaya UC platform and the basis for providing precise-time voice, video, messaging, mobility and different UC capabilities.

The communique manager registers and maintains all Session Initiation Protocol (SIP) endpoints, call routing, call queuing, prioritization of voice and video calls and much greater. The product also has built-in conferencing and contact center purposes -- suitable for groups with call centers and worrying conferencing wants. 

The conversation supervisor offers greater than seven hundred facets that can be found to all users, no count the place they are working from, including office users and faraway users working from domestic or on the highway.

With this product, SIP and H.323 are completely supported, along with different business-ordinary protocols. reference to PSTN and ISDN capabilities is feasible using Avaya's media gateways, such because the Avaya G250. These media gateways work pretty tons the identical method as most vendors', connecting to the aura communique manager and offering inbound and outbound name routing to PSTN and ISDN services.

essential environments can also have a second communication manager installed, offering excessive-availability and uninterruptible service in case the simple server is down. Extending this redundancy model extra, within the unlucky experience that each servers are down, clients will immediately register to the media gateway -- if attainable -- and have access to fundamental telephony services except the servers are restored. 

The conversation supervisor is offered as a standalone hardware software server or a virtualized software. It runs on a pink Hat business Linux working gadget, offering increased reliability, velocity and smaller hardware requirements, as hostile to other non-Linux-primarily based methods.

The communique supervisor can help up to 36,000 endpoints and 24,000 SIP trunks, making it a scalable answer for small to larger companies.

Session manager controls calls and costs

The Avaya air of secrecy Session manager is the core of Avaya's SIP-primarily based structure, unifying all Avaya UC functions. charisma Session supervisor integrates with Avaya's aura communique supervisor, media gateways, messaging features, session border controller, conferencing, contact center and extra, creating a centralized infrastructure that helps lessen the overall can charge of ownership and administration expenses.

The air of mystery platform can healthy businesses of any dimension, but looks neatly-suitable for gigantic businesses with distinctive sites and a lot of VoIP gadget.

Avaya's air of secrecy Session supervisor has the interesting means to allow commercial enterprise-broad dial plans throughout diverse supplier PBX environments. it will possibly create systemwide community routing rules to route calls in a price-efficient manner the usage of least-charge routing methods, alternative routing, time-of-day routing, toll avoidance and more.

Session manager is truly an commercial enterprise product, because it can support up to 250,000 SIP clients, 350,000 SIP contraptions, 300,000 dial patterns, 1,000 SIP domains and many extra. It helps connectivity to Cisco, Siemens, Alcatel-Lucent and other third-birthday party PBXs, making it bendy and straightforward to integrate with current infrastructure.

With a tolerance of up to 1,000-millisecond (ms) round-travel extend -- from the source to the destination and lower back -- it is suitable for just about any network atmosphere, even satellite connections, which customarily fluctuate between 600 to 900 ms circular-commute lengthen.

Presence services appears to increase collaboration

Avaya's charisma Presence services is an Avaya UC server designed to help clients collaborate more without problems through collecting and broadcasting presence tips throughout all clients connected to the aura Platform. using the presence information, clients can see who's busy, far from their desk, on the mobilephone, doesn't are looking to be disturbed, or effectively no longer available, hence saving time.

air of mystery Presence services are basically used to energy different Avaya presence and instant messaging clients, including more price and functionality to them and providing full UC features. Some application examples consist of Avaya Communicator (softphone); Avaya air of secrecy Agent desktop; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP telephones, such because the 96X0 collection and 96X1 series.

One important feature is that Avaya's aura Presence functions gives full aid of both the essential and XMPP protocols, which potential corporations can use the presence software of their choice.

Like most of Avaya's servers, air of secrecy Presence features runs beneath the red Hat commercial enterprise Linux operating equipment, even though the gadget requirements are just a little bigger. Avaya recommends a 3 GHz Intel Xeon X5670 6-core CPU or better, 32 GB of memory, and round 1 TB difficult pressure space. The system helps virtualization by the use of the VMware platform and enables as much as eight Presence service nodes to be latest without delay.

each Presence provider node can aid up to sixteen,000 SIP clients and H.323 users, while this number can boost to 250,000 SIP and H.323 clients with a dual cluster of eight nodes.

Messaging server converts voicemail to textual content

Avaya's charisma Messaging server is yet another part of the Avaya UC platform. With charisma Messaging, businesses can have fast and simple entry to messages. crucial new messages can alert employees and aid keep high client service requirements in any class of business.

air of secrecy Messaging is greater than a simple messaging and voicemail server. It incorporates superior services, equivalent to Speech Auto Attendant, which allows for callers to claim a name as a substitute of coming into an extension; Notify Me, which sends text messages and e mail notification whereas calling the consumer; Voice consciousness, which allows for clients to say names to address voicemail messages; and a lot of more services.

another neat aspects include Speech-to-textual content, which converts voicemail to textual content and grants it to a consumer's e mail; Self-Administration so users can control their alternate options by way of a offered net portal; web Message access Protocol aid, which allows organizations to use their favourite electronic mail client; and Avaya one-X Speech, which offers clients the power to manage their voice messages, e-mail and calendar by means of verbal instructions.

air of secrecy Messaging can run on a standalone server or a supported virtualized ambiance reminiscent of VMware. Redundancy is additionally available the usage of the N+1 redundancy configuration.

Deployment of air of secrecy Messaging gives two paths: typical Messaging server where a single server combines the role of an application and storage server, or high storage skill Messaging server the place it serves as a big storage server that may help a larger number of mailboxes.

air of secrecy Messaging can support up to 20,000 clients and 300 ports, depending on the deployment configuration.

digital application manager accessible for free of charge

As with most UC options, Avaya's air of mystery platform and components completely help virtualization to make sure hardware consolidation and cut hardware funding. despite the fact, Avaya also offers its digital software supervisor -- a management interface that makes it possible for the installing and protection of Avaya VMware-powered virtualized applications.

With the virtual software supervisor, administrators at the moment are capable of set up and preserve Avaya virtualized functions (OVA data) without the need for vCenter. The digital application supervisor is obtainable at no additional cost. it's put in with the vSphere customer and offers an interface to manipulate and support the Avaya virtualized applications.

Avaya's products are available via its web site or channel companions. With its range of core add-ons and extensions, the charisma platform can healthy organizations of any dimension, but looks neatly-proper for gigantic agencies with numerous sites and numerous VoIP machine.




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Avaya Communication Server 1000 for Avaya Aura Implementation

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Komutel's Kloud Kontact Release Now Rated "Avaya Compliant" | killexams.com real questions and Pass4sure dumps

- Helps businesses to manage their inbound and outbound calls with ease of use, speed and flexibility while maximizing productivity and service quality.

ST-GEORGES, QUÉBEC--(Marketwired - Feb. 1, 2017) - Komutel, a leading unified communication solution developer, today announced that Kontact, its Contact center solution, is compliant with key collaboration solutions from Avaya, a global provider of business communications software, systems and services.

Kontact, a Contact center solution, helps businesses to manage their inbound and outbound calls with ease of use, speed and flexibility while maximizing productivity and service quality. The application is now compliance-tested by Avaya for compatibility with Avaya Communication Server 1000 Release 7.6 via SIP Trunk to Avaya Aura Session Manager Release 7.0 along with the BLF interface to monitor agent phones.

Komutel is a Technology Partner in the Avaya DevConnect program-an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.

As a Technology Partner, Komutel is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure-speeding deployment of new applications and reducing both network complexity and implementation costs.

Quotes:

"We are very proud that our solution Kontact has passed compliance testing with the Avaya platform. Kontact optimizes customer experience at all stages and becomes the key to efficient communications. With completion of compliance testing, customers can deploy Kontact with confidence that it has been tested in an Avaya lab."

-- Richard Poulin, CEO, Komutel

"Komutel Kontact has undergone formalized interoperability testing," said Eric Rossman, vice president, developer relations, Avaya. "Working with independent technology companies to assess compatibility through the Avaya DevConnect Program helps us ensure that Avaya customers can confidently upgrade and leverage the latest technologies from Avaya."

-- Eric Rossman, vice president, Developer Relations, Avaya

Additional Resources

www.devconnectmarketplace.com

www.avaya.com/devconnect

About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premise and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit www.avaya.com.

About Komutel

Komutel is an Enterprise Communication Software Developer, specializing in the development and marketing of open-ended and innovative solutions in the telecommunications sector. Komutel, leader in network and platform integration solutions (IT, VoIP, UC, Voice Mail, Mobility, Radio), is a recognized provider of user-friendly, versatile and value added solutions. Komutel customers span across many industry sectors such as Health Care, Finance, Insurance, Public Safety, Education and more. Komutel "Kloud" solutions' portfolio includes: call center applications, Inbound Intelligence Integration, CDR reporting, PC Consoles, IVR, Call Recording, as well as various business specific modules, respectively maximizing communication performance in their industry sectors. Komutel suite of products, available in the "cloud" or as a premise based, reinvents the basics and adds significant meaning to customers' unified communications solutions. For more information, visit our website: www.komutel.com


Calabrio Expands ACD Integrations with Avaya Aura Contact Center | killexams.com real questions and Pass4sure dumps

May 28, 2014 09:02 ET | Source: Calabrio, Inc.

MINNEAPOLIS, May 28, 2014 (GLOBE NEWSWIRE) -- via PRWEB - Calabrio, a leading provider of contact center workforce optimization (WFO) and analytics software, today announced continued expansion of its award-winning Calabrio ONE Workforce Optimization Suite in the Avaya marketplace by directly integrating its software with the Avaya Aura Contact Center (AACC), including the Communications Server 1000 platform.

Calabrio's latest direct integration extends the flexibility, functionality and long-term benefits of its user-centric WFO software to new and existing Avaya Aura Contact Center users, without forcing infrastructure upgrades, like automatic call distributor (ACD) hardware.

"We are committed to the Avaya community, and believe companies should have a choice in both hardware and software. Our direct software integration with AACC puts customers in control," said Tom Goodmanson, president and chief executive officer of Calabrio. "We pride ourselves on creating WFO software with a flexible and modern architecture that allows us to seamlessly integrate with any ACD."

Calabrio's direct software integration with the Avaya Aura Contact Center adds to its list of integrations offered, which include the Avaya Aura Call Center Elite on the Communications Manager platform.

Named a Visionary Vendor for the second consecutive year by Gartner*, Calabrio's integrated WFO suite provides the contact center with a modern, reliable and flexible software platform. Calabrio ONE offers users with a consistent experience and interface across call recording, quality management, workforce management; and speech, text and desktop analytics solutions.

Calabrio is a gold member of the Avaya DevConnect program; part of the Avaya program since 2008. The Avaya DevConnect program enables businesses to confidently add best-in-class capabilities to their network, speed deployment of new applications and reduce both network complexity and implementation costs.

A complete list of product announcements, industry accolades and other company news is available in Calabrio's Media Center.

For more information about Calabrio and Calabrio ONE, visit http://www.calabrio.com.

About Calabrio, Inc.

Calabrio, Inc. develops and markets Calabrio ONE®, a comprehensive suite of contact center workforce optimization software that's easy to implement, use and maintain. Calabrio ONE includes call recording, quality assurance, workforce management, speech analytics, desktop analytics and performance-based dashboards and reporting. Calabrio ONE is flexible – providing product bundles and add-ons that make it easy for customers to begin with the right set of applications and features for their business today, then build on their success with new applications and features as their business matures and their needs evolve. Calabrio ONE is built on a modern architecture that allows the contact center to integrate new applications easily, as well as personalize and optimize the desktop toolset for each user – agents, supervisors, managers, knowledge workers and executives. Calabrio is a gold member of the Avaya DevConnect program. Find news and information at http://www.calabrio.com.

Follow Calabrio on Twitter at: http://www.twitter.com/calabrio

Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.

*Gartner, Inc., Magic Quadrant for Contact Center Workforce Optimization, Jim Davies, November 20, 2013. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This article was originally distributed on PRWeb. For the original version including any supplementary images or video, visit http://www.prweb.com/releases/2014/05/prweb11888967.htm

Haberman for Calabrio Tim Nelson +1 612-436-5543

Avaya UC product overview: Aura Communication Manager | killexams.com real questions and Pass4sure dumps

Editor's note: This article is part of a buying guide on unified communications. The features in this series describe the evolution of UC, its use cases and the important criteria to consider when buying a UC product. The series also compares the top UC products in the market. This article gives an overview of Avaya UC products.

Along with Cisco, Microsoft and Mitel, Avaya is positioned in the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya Aura Platform, which includes several UC components designed to add specific functionality to the enterprise communication and collaboration infrastructure, enhancing the UC experience for users of any company size.

The Avaya UC platform is a flexible and modular solution, integrating voice, data, video, Web communication applications, mobility and many more services.

Communication Manager provides UC foundation

The Avaya Aura Communication Manager is a core component of the Avaya UC platform and the foundation for delivering real-time voice, video, messaging, mobility and other UC services.

The Communication Manager registers and maintains all Session Initiation Protocol (SIP) endpoints, call routing, call queuing, prioritization of voice and video calls and much more. The product also has built-in conferencing and contact center applications -- suitable for companies with call centers and demanding conferencing needs. 

The Communication Manager offers more than 700 features that are available to all users, no matter where they are working from, including office users and remote users working from home or on the road.

With this product, SIP and H.323 are fully supported, along with other industry-standard protocols. Connection with PSTN and ISDN services is possible using Avaya's media gateways, such as the Avaya G250. These media gateways work pretty much the same way as most vendors', connecting to the Aura Communication Manager and providing inbound and outbound call routing to PSTN and ISDN services.

Critical environments can also have a second Communication Manager installed, providing high-availability and uninterruptible service in case the primary server is down. Extending this redundancy model further, in the unfortunate event that both servers are down, users will automatically register to the media gateway -- if available -- and have access to basic telephony services until the servers are restored. 

The Communication Manager is offered as a standalone hardware application server or a virtualized application. It runs on a Red Hat Enterprise Linux operating system, offering increased reliability, speed and smaller hardware requirements, as opposed to other non-Linux-based systems.

The Communication Manager can support up to 36,000 endpoints and 24,000 SIP trunks, making it a scalable solution for small to larger enterprises.

Session Manager controls calls and costs

The Avaya Aura Session Manager is the core of Avaya's SIP-based architecture, unifying all Avaya UC services. Aura Session Manager integrates with Avaya's Aura Communication Manager, media gateways, messaging services, session border controller, conferencing, contact center and more, creating a centralized infrastructure that helps lower the total cost of ownership and administration costs.

The Aura platform can fit companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.

Avaya's Aura Session Manager has the unique ability to allow enterprise-wide dial plans across multiple vendor PBX environments. It can create systemwide network routing rules to route calls in a cost-efficient manner using least-cost routing methods, alternative routing, time-of-day routing, toll avoidance and more.

Session Manager is truly an enterprise product, as it can support up to 250,000 SIP users, 350,000 SIP devices, 300,000 dial patterns, 1,000 SIP domains and many more. It supports connectivity to Cisco, Siemens, Alcatel-Lucent and other third-party PBXs, making it flexible and easy to integrate with existing infrastructure.

With a tolerance of up to 1,000-millisecond (ms) round-trip delay -- from the source to the destination and back -- it is suitable for almost any network environment, even satellite connections, which typically fluctuate between 600 to 900 ms round-trip delay.

Presence Services looks to enhance collaboration

Avaya's Aura Presence Services is an Avaya UC server designed to help users collaborate more effectively by collecting and broadcasting presence information across all users connected to the Aura Platform. Using the presence information, users can see who is busy, away from their desk, on the phone, doesn't want to be disturbed, or simply not available, therefore saving time.

Aura Presence Services are primarily used to power other Avaya presence and instant messaging clients, adding more value and functionality to them and delivering full UC services. Some application examples include Avaya Communicator (softphone); Avaya Aura Agent Desktop; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP phones, such as the 96X0 Series and 96X1 Series.

One important feature is that Avaya's Aura Presence Services provides full support of both the SIMPLE and XMPP protocols, which means companies can use the presence software of their choice.

Like most of Avaya's servers, Aura Presence Services runs under the Red Hat Enterprise Linux operating system, though the system requirements are slightly higher. Avaya recommends a 3 GHz Intel Xeon X5670 6-core CPU or better, 32 GB of memory, and around 1 TB hard drive space. The system supports virtualization via the VMware platform and allows up to eight Presence Service nodes to be present at once.

Each Presence Service node can support up to 16,000 SIP users and H.323 users, while this number can increase to 250,000 SIP and H.323 users with a dual cluster of eight nodes.

Messaging server converts voicemail to text

Avaya's Aura Messaging server is another component of the Avaya UC platform. With Aura Messaging, companies can have fast and easy access to messages. Critical new messages can alert employees and help maintain high customer service standards in any type of business.

Aura Messaging is more than a simple messaging and voicemail server. It carries advanced functions, such as Speech Auto Attendant, which allows callers to say a name instead of entering an extension; Notify Me, which sends text messages and email notification while calling the user; Voice Recognition, which allows users to say names to address voicemail messages; and many more functions.

Some other neat features include Speech-to-Text, which converts voicemail to text and delivers it to a user's email; Self-Administration so users can manage their options via a provided Web portal; Internet Message Access Protocol support, which allows companies to use their preferred email client; and Avaya one-X Speech, which gives users the power to manage their voice messages, email and calendar via verbal commands.

Aura Messaging can run on a standalone server or a supported virtualized environment such as VMware. Redundancy is also available using the N+1 redundancy configuration.

Deployment of Aura Messaging provides two paths: Standard Messaging server where a single server combines the role of an application and storage server, or high storage capacity Messaging server where it serves as a large storage server that can support a larger number of mailboxes.

Aura Messaging can support up to 20,000 users and 300 ports, depending on the deployment configuration.

Virtual Application Manager available at no cost

As with most UC solutions, Avaya's Aura platform and components fully support virtualization to ensure hardware consolidation and minimize hardware investment. However, Avaya also offers its Virtual Application Manager -- a management interface that allows the installation and maintenance of Avaya VMware-powered virtualized applications.

With the Virtual Application Manager, administrators are now able to install and maintain Avaya virtualized applications (OVA files) without the need for vCenter. The Virtual Application Manager is offered at no additional cost. It's installed with the vSphere client and provides an interface to manage and support the Avaya virtualized applications.

Avaya's products are available through its website or channel partners. With its range of core add-ons and extensions, the Aura platform can fit companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.



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Hitachi [30 Certification Exam(s) ]
Hortonworks [4 Certification Exam(s) ]
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mySQL [4 Certification Exam(s) ]
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TruSecure [1 Certification Exam(s) ]
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VCE [6 Certification Exam(s) ]
Veeam [2 Certification Exam(s) ]
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Vmware [58 Certification Exam(s) ]
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XML-Master [3 Certification Exam(s) ]
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