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7230X - Avaya Aura Communication Applications Support - BrainDump Information

Vendor Name : Avaya
Exam Code : 7230X
Exam Name : Avaya Aura Communication Applications Support
Questions and Answers : 66 Q & A
Updated On : January 18, 2019
PDF Download Mirror : 7230X Braindumps
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7230X exam Dumps Source : Avaya Aura Communication Applications Support

Test Code : 7230X
Test Name : Avaya Aura Communication Applications Support
Vendor Name : Avaya
Q&A : 66 Real Questions

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Avaya Avaya Aura Communication Applications

Avaya Virtualized air of mystery UC Platform applications | killexams.com Real Questions and Pass4sure dumps

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Avaya UC product overview: air of secrecy conversation manager | killexams.com Real Questions and Pass4sure dumps

Editor's be aware: this text is a component of a buying book on unified communications. The facets in this sequence describe the evolution of UC, its use circumstances and the vital standards to trust when buying a UC product. The series additionally compares the top UC items in the market. this text gives an outline of Avaya UC items.

along with Cisco, Microsoft and Mitel, Avaya is located in the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya air of mystery Platform, which comprises a number of UC components designed so as to add selected performance to the enterprise conversation and collaboration infrastructure, bettering the UC event for clients of any business dimension.

The Avaya UC platform is a flexible and modular answer, integrating voice, statistics, video, net communication applications, mobility and a lot of more features.

communique supervisor offers UC groundwork

The Avaya aura conversation supervisor is a core component of the Avaya UC platform and the foundation for supplying actual-time voice, video, messaging, mobility and different UC functions.

The communication supervisor registers and maintains all Session Initiation Protocol (SIP) endpoints, call routing, name queuing, prioritization of voice and video calls and a lot extra. The product additionally has developed-in conferencing and contact core functions -- appropriate for companies with call facilities and demanding conferencing needs. 

The conversation supervisor offers greater than seven-hundred facets that are available to all clients, no remember where they're working from, together with workplace users and far flung users working from domestic or on the road.

With this product, SIP and H.323 are totally supported, along with different industry-ordinary protocols. reference to PSTN and ISDN services is feasible the usage of Avaya's media gateways, such because the Avaya G250. These media gateways work relatively plenty the identical approach as most carriers', connecting to the air of secrecy communication supervisor and featuring inbound and outbound call routing to PSTN and ISDN services.

critical environments can also have a 2d communication manager installed, offering high-availability and uninterruptible provider in case the primary server is down. Extending this redundancy model extra, within the unlucky adventure that both servers are down, users will immediately register to the media gateway -- if accessible -- and have entry to simple telephony services until the servers are restored. 

The communication supervisor is obtainable as a standalone hardware software server or a virtualized utility. It runs on a red Hat commercial enterprise Linux working gadget, providing improved reliability, velocity and smaller hardware necessities, as adversarial to different non-Linux-based mostly systems.

The conversation manager can help as much as 36,000 endpoints and 24,000 SIP trunks, making it a scalable solution for small to bigger corporations.

Session manager controls calls and charges

The Avaya charisma Session manager is the core of Avaya's SIP-based mostly architecture, unifying all Avaya UC capabilities. air of mystery Session supervisor integrates with Avaya's charisma verbal exchange supervisor, media gateways, messaging features, session border controller, conferencing, contact middle and greater, creating a centralized infrastructure that helps decrease the total can charge of ownership and administration fees.

The aura platform can healthy agencies of any size, but appears well-appropriate for enormous corporations with varied sites and loads of VoIP device.

Avaya's air of secrecy Session manager has the entertaining capacity to enable enterprise-vast dial plans throughout dissimilar seller PBX environments. it might probably create systemwide network routing guidelines to route calls in a price-efficient manner the use of least-can charge routing methods, option routing, time-of-day routing, toll avoidance and more.

Session supervisor is basically an enterprise product, as it can assist up to 250,000 SIP clients, 350,000 SIP contraptions, 300,000 dial patterns, 1,000 SIP domains and many greater. It helps connectivity to Cisco, Siemens, Alcatel-Lucent and different third-birthday celebration PBXs, making it bendy and easy to integrate with latest infrastructure.

With a tolerance of up to 1,000-millisecond (ms) round-travel delay -- from the source to the vacation spot and back -- it is correct for basically any community ambiance, even satellite connections, which customarily fluctuate between 600 to 900 ms round-travel lengthen.

Presence services appears to boost collaboration

Avaya's air of mystery Presence services is an Avaya UC server designed to assist users collaborate extra easily by collecting and broadcasting presence information across all users related to the charisma Platform. the use of the presence assistance, users can see who's busy, far from their desk, on the phone, doesn't want to be disturbed, or without problems no longer accessible, therefore saving time.

air of secrecy Presence capabilities are primarily used to energy different Avaya presence and quick messaging valued clientele, including greater cost and functionality to them and offering full UC capabilities. Some application examples encompass Avaya Communicator (softphone); Avaya air of secrecy Agent computer; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP phones, such as the 96X0 series and 96X1 collection.

One critical function is that Avaya's air of secrecy Presence features offers full support of both the primary and XMPP protocols, which means groups can use the presence application of their option.

Like most of Avaya's servers, aura Presence features runs beneath the pink Hat commercial enterprise Linux working system, though the gadget requirements are slightly larger. Avaya recommends a 3 GHz Intel Xeon X5670 6-core CPU or superior, 32 GB of memory, and round 1 TB hard power house. The system supports virtualization by the use of the VMware platform and allows for as much as eight Presence service nodes to be current without delay.

each Presence carrier node can aid up to sixteen,000 SIP clients and H.323 clients, whereas this number can raise to 250,000 SIP and H.323 users with a dual cluster of eight nodes.

Messaging server converts voicemail to textual content

Avaya's air of mystery Messaging server is a different element of the Avaya UC platform. With aura Messaging, companies can have quickly and simple entry to messages. important new messages can alert personnel and support maintain high customer service specifications in any type of enterprise.

air of secrecy Messaging is greater than a simple messaging and voicemail server. It carries superior capabilities, equivalent to Speech Auto Attendant, which permits callers to say a name as an alternative of coming into an extension; Notify Me, which sends text messages and email notification whereas calling the consumer; Voice consciousness, which makes it possible for users to say names to address voicemail messages; and many extra functions.

any other neat features encompass Speech-to-text, which converts voicemail to text and can provide it to a user's electronic mail; Self-Administration so clients can manage their alternate options by way of a provided internet portal; web Message entry Protocol help, which allows for corporations to make use of their favorite e-mail customer; and Avaya one-X Speech, which offers clients the vigor to manipulate their voice messages, electronic mail and calendar by the use of verbal instructions.

air of mystery Messaging can run on a standalone server or a supported virtualized environment akin to VMware. Redundancy is additionally available the usage of the N+1 redundancy configuration.

Deployment of aura Messaging provides two paths: commonplace Messaging server the place a single server combines the position of an software and storage server, or excessive storage skill Messaging server where it serves as a huge storage server that can assist a bigger number of mailboxes.

charisma Messaging can guide up to 20,000 users and 300 ports, reckoning on the deployment configuration.

virtual application manager attainable without charge

As with most UC solutions, Avaya's air of secrecy platform and components absolutely guide virtualization to make sure hardware consolidation and lower hardware investment. however, Avaya additionally offers its digital utility supervisor -- a management interface that permits the setting up and maintenance of Avaya VMware-powered virtualized functions.

With the virtual utility supervisor, administrators at the moment are in a position to deploy and retain Avaya virtualized applications (OVA files) without the need for vCenter. The virtual application supervisor is obtainable at no further cost. it's put in with the vSphere client and provides an interface to manage and help the Avaya virtualized applications.

Avaya's products are available through its web site or channel companions. With its latitude of core add-ons and extensions, the air of mystery platform can fit groups of any measurement, but seems smartly-perfect for large firms with distinctive sites and quite a lot of VoIP device.


U.S. Navy to use Avaya "Ruggedized" Unified verbal exchange software Servers | killexams.com Real Questions and Pass4sure dumps

SANTA CLARA, CA--(Marketwired - Oct 23, 2013) -

  • Avaya delivers business utility servers in a "ruggedized" configuration to resist harsh shipboard conditions.
  • fastened dimension and normal power requirements make it less difficult for engineers to combine commercially purchasable servers on any U.S. Navy ship.
  • New servers in the beginning used aboard LPD-17 and CVN-78 ship courses. 
  • nowadays Avaya govt solutions announced that "ruggedized" models of its commercially obtainable Avaya unified conversation (UC) utility servers can be used by the U.S. Navy.

    Avaya air of mystery® conversation manager servers, Avaya assembly alternate convention servers and Avaya Administration Terminals have been chosen to be used aboard U.S. Navy LPD-17 San Antonio-classification ships, together with the LPD-26 and LPD-27. Raytheon business ( NYSE : RTN ) is the methods integrator for the LPD challenge. The Avaya air of secrecy® verbal exchange manager servers, Avaya assembly change convention servers and Avaya Administration Terminals will also be used aboard the U.S.Gerald R. Ford, the first in a brand new CVN-78 classification of Navy tremendous-carriers. 

    The ruggedized Avaya utility servers are in keeping with commercially obtainable expertise customized with a common rack-mountable design that may face up to harsh shipboard conditions. Avaya teamed with Core techniques to be certain the servers are shipboard-capable. The situations are manufactured by means of Core techniques from pressure-hardened, structural aircraft aluminum for maximum electricity and minimum weight, with particular fanatics, pressure-relief cables and dangle-down mechanisms to protect delicate laptop accessories. 

    the brand new chassis standardizes the server measurement, form, vigour and different elements -- a crucial characteristic that reduces costs and makes it less complicated for engineers to combine commercially attainable servers onboard any U.S. Navy ship. 

    Avaya software servers housed in Core programs chassis have passed checking out for here five defense force environmental ruggedization specifications:

  • Electromagnetic emissions checking out to make certain sensitive add-ons are blanketed from transmitting or receiving electromagnetic interference that may influence performance (EMI MIL-STD-461E).
  • Vibration checking out to assess that the case protects sensitive gadget towards vibrations generated aboard ship or by the machine itself (VIBE MIL-STD-167-1A).
  • Temperature and humidity testing to verify that Avaya servers are blanketed from harsh environmental conditions (MIL-STD-810F).
  • Shock checking out to check that the gadget can stand up to the high-influence mechanical shock anticipated if a ship is hit through a torpedo (MIL-STD-901D, Grade A).
  • Airborne noise testing to demonstrate that the device doesn't emit unacceptable degrees of ambient noise (MIL-STD-740, 5.2.3.2, category A3).
  • charges

    "Avaya has a a long time-long track record of presenting the type of rugged conversation options the Navy wants for command and handle. through adapting commercially attainable utility servers for the tough demands of a shipboard tactical communications ambiance, we're providing a true win. The Navy can take competencies of the newest advances in commercial applications and server know-how, whereas understanding each product may be delivered with a common footprint that will also be without problems incorporated onboard ship."-- Mike Paige, President and CEO, Avaya government solutions

    Tags: Avaya, Avaya govt solutions, Core techniques, unified communications, collaboration, conferencing, executive solutions, software servers, ruggedized servers, COTS

    About Avaya executive solutions

    Avaya executive options presents collaboration, verbal exchange and professional features options that support residents, executive personnel and warfighters. Our portfolio contains relaxed, certified hardware and application solutions for unified communications, contact facilities, records networking, video and mobility. each is accessible as an on-web page, managed or cloud-hosted answer. With our know-how systems and skilled features guide team, agencies can streamline communications, carry mission success and convey the right people at the side of the correct advice at the appropriate time. For more information, please seek advice from www.avayagov.com.

    About Avaya

    Avaya is a worldwide company of business collaboration and communications options, featuring unified communications, contact facilities, data options and related features to companies of all sizes around the globe. For greater tips please seek advice from www.avaya.com.

    definite statements contained during this press release are ahead-searching statements. These statements may be recognized by way of ahead-looking terminology reminiscent of "count on," "accept as true with," "proceed," "could," "estimate," "predict," "intend," "may additionally," "may," "plan," "talents," "predict," "may still" or "will" or different an identical terminology. we now have primarily based these ahead-looking statements on our existing expectations, assumptions, estimates and projections. whereas we agree with these expectations, assumptions, estimates and projections are cost effective, such forward looking statements are most effective predictions and contain familiar and unknown hazards and uncertainties, lots of which can be beyond our control. These and other vital factors can cause our genuine results, performance or achievements to vary materially from any future effects, efficiency or achievements expressed or implied by these forward-searching statements. For a list and outline of such hazards and uncertainties, please discuss with Avaya's filings with the SEC that are available at www.sec.gov/. Avaya disclaims any intention or obligation to replace or revise any ahead-looking statements, whether as a result of new information, future pursuits or in any other case.

    follow Avaya on Twitter, fb, YouTube, LinkedIn, Flickr, and the Avaya connected weblog.




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    Avaya Aura Communication Applications Support

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    Island of St. Lucia Selects Avaya Communications and Networking Solutions | killexams.com real questions and Pass4sure dumps

    November 29, 2016

    As sovereign islands go, St. Lucia covers an area of 238 square miles and a population of less than 200,000 people in the Caribbean Sea. The country is heavily reliant on tourism and after the collapse of its industry during the financial crisis, St. Lucia has been experiencing a steady growth from its previous lows. In order to address the digital communications needs of its residents and visitors, the government has selected Avaya to provide networking, contact center and unified communications platforms and applications while lowering costs and simplifying the management and administration of the technology.

    According to Avaya, the solutions it provides will save St. Lucia up to 25 percent from the budget it had allocated for its previous system. The legacy system it had in place was at least two decades old, with outdated communications and networking technologies with limited capabilities for today's digital ecosystem. Additionally, maintaining the system was proving to be more costly with each passing year.

    Lawrence Nervais, Telecommunications Consultant for Government of St. Lucia, said, ""The cost savings were a big deal. Previously we were spending almost $7 million annually in telecommunications. The moment we installed this system we were able to reduce these costs by $1.5 million immediately, and we hope to achieve even greater savings in the near future. The return on investment and the total cost of ownership was very attractive to us."

    The Avaya Aura platform provides advanced unified communications and contact center solutions throughout an organization. It is able to integrate and deliver voice, video, data, and web communications applications and services to employees whether they are at the office or on location.

    Aura supports new collaboration capabilities, applications, and customer services, which will allow the government employees in St. Lucia to use their smart mobile devices to always be available. The Aura platform has more than 700 features that can be customized with the scalability and flexibility needed to support everything from contact center systems to click-to-dial video conferencing.

    Avaya also offers an intuitive management system that gives administrators more control with a full suite of tools for single- or multi-site management. This includes multiple remote monitoring capabilities that have been designed to diagnose and resolve a wide range of issues without local human intervention.

    Avaya was able to provide a single distributed network and communications infrastructure which was owned and operated by the government. Some of the solutions the company delivered were, Avaya Aura Communications Manager, Avaya Aura Solution for Midsize Enterprise, Avaya Aura Workforce Optimization, Avaya Aura Experience Portal/Voice Portal/ ICR, Avaya Professional Services, Avaya Product Support Services and others.

    Edited by Maurice Nagle


    Avaya UC product overview: Aura Communication Manager | killexams.com real questions and Pass4sure dumps

    Editor's note: This article is part of a buying guide on unified communications. The features in this series describe the evolution of UC, its use cases and the important criteria to consider when buying a UC product. The series also compares the top UC products in the market. This article gives an overview of Avaya UC products.

    Along with Cisco, Microsoft and Mitel, Avaya is positioned in the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya Aura Platform, which includes several UC components designed to add specific functionality to the enterprise communication and collaboration infrastructure, enhancing the UC experience for users of any company size.

    The Avaya UC platform is a flexible and modular solution, integrating voice, data, video, Web communication applications, mobility and many more services.

    Communication Manager provides UC foundation

    The Avaya Aura Communication Manager is a core component of the Avaya UC platform and the foundation for delivering real-time voice, video, messaging, mobility and other UC services.

    The Communication Manager registers and maintains all Session Initiation Protocol (SIP) endpoints, call routing, call queuing, prioritization of voice and video calls and much more. The product also has built-in conferencing and contact center applications -- suitable for companies with call centers and demanding conferencing needs. 

    The Communication Manager offers more than 700 features that are available to all users, no matter where they are working from, including office users and remote users working from home or on the road.

    With this product, SIP and H.323 are fully supported, along with other industry-standard protocols. Connection with PSTN and ISDN services is possible using Avaya's media gateways, such as the Avaya G250. These media gateways work pretty much the same way as most vendors', connecting to the Aura Communication Manager and providing inbound and outbound call routing to PSTN and ISDN services.

    Critical environments can also have a second Communication Manager installed, providing high-availability and uninterruptible service in case the primary server is down. Extending this redundancy model further, in the unfortunate event that both servers are down, users will automatically register to the media gateway -- if available -- and have access to basic telephony services until the servers are restored. 

    The Communication Manager is offered as a standalone hardware application server or a virtualized application. It runs on a Red Hat Enterprise Linux operating system, offering increased reliability, speed and smaller hardware requirements, as opposed to other non-Linux-based systems.

    The Communication Manager can support up to 36,000 endpoints and 24,000 SIP trunks, making it a scalable solution for small to larger enterprises.

    Session Manager controls calls and costs

    The Avaya Aura Session Manager is the core of Avaya's SIP-based architecture, unifying all Avaya UC services. Aura Session Manager integrates with Avaya's Aura Communication Manager, media gateways, messaging services, session border controller, conferencing, contact center and more, creating a centralized infrastructure that helps lower the total cost of ownership and administration costs.

    The Aura platform can fit companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.

    Avaya's Aura Session Manager has the unique ability to allow enterprise-wide dial plans across multiple vendor PBX environments. It can create systemwide network routing rules to route calls in a cost-efficient manner using least-cost routing methods, alternative routing, time-of-day routing, toll avoidance and more.

    Session Manager is truly an enterprise product, as it can support up to 250,000 SIP users, 350,000 SIP devices, 300,000 dial patterns, 1,000 SIP domains and many more. It supports connectivity to Cisco, Siemens, Alcatel-Lucent and other third-party PBXs, making it flexible and easy to integrate with existing infrastructure.

    With a tolerance of up to 1,000-millisecond (ms) round-trip delay -- from the source to the destination and back -- it is suitable for almost any network environment, even satellite connections, which typically fluctuate between 600 to 900 ms round-trip delay.

    Presence Services looks to enhance collaboration

    Avaya's Aura Presence Services is an Avaya UC server designed to help users collaborate more effectively by collecting and broadcasting presence information across all users connected to the Aura Platform. Using the presence information, users can see who is busy, away from their desk, on the phone, doesn't want to be disturbed, or simply not available, therefore saving time.

    Aura Presence Services are primarily used to power other Avaya presence and instant messaging clients, adding more value and functionality to them and delivering full UC services. Some application examples include Avaya Communicator (softphone); Avaya Aura Agent Desktop; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP phones, such as the 96X0 Series and 96X1 Series.

    One important feature is that Avaya's Aura Presence Services provides full support of both the SIMPLE and XMPP protocols, which means companies can use the presence software of their choice.

    Like most of Avaya's servers, Aura Presence Services runs under the Red Hat Enterprise Linux operating system, though the system requirements are slightly higher. Avaya recommends a 3 GHz Intel Xeon X5670 6-core CPU or better, 32 GB of memory, and around 1 TB hard drive space. The system supports virtualization via the VMware platform and allows up to eight Presence Service nodes to be present at once.

    Each Presence Service node can support up to 16,000 SIP users and H.323 users, while this number can increase to 250,000 SIP and H.323 users with a dual cluster of eight nodes.

    Messaging server converts voicemail to text

    Avaya's Aura Messaging server is another component of the Avaya UC platform. With Aura Messaging, companies can have fast and easy access to messages. Critical new messages can alert employees and help maintain high customer service standards in any type of business.

    Aura Messaging is more than a simple messaging and voicemail server. It carries advanced functions, such as Speech Auto Attendant, which allows callers to say a name instead of entering an extension; Notify Me, which sends text messages and email notification while calling the user; Voice Recognition, which allows users to say names to address voicemail messages; and many more functions.

    Some other neat features include Speech-to-Text, which converts voicemail to text and delivers it to a user's email; Self-Administration so users can manage their options via a provided Web portal; Internet Message Access Protocol support, which allows companies to use their preferred email client; and Avaya one-X Speech, which gives users the power to manage their voice messages, email and calendar via verbal commands.

    Aura Messaging can run on a standalone server or a supported virtualized environment such as VMware. Redundancy is also available using the N+1 redundancy configuration.

    Deployment of Aura Messaging provides two paths: Standard Messaging server where a single server combines the role of an application and storage server, or high storage capacity Messaging server where it serves as a large storage server that can support a larger number of mailboxes.

    Aura Messaging can support up to 20,000 users and 300 ports, depending on the deployment configuration.

    Virtual Application Manager available at no cost

    As with most UC solutions, Avaya's Aura platform and components fully support virtualization to ensure hardware consolidation and minimize hardware investment. However, Avaya also offers its Virtual Application Manager -- a management interface that allows the installation and maintenance of Avaya VMware-powered virtualized applications.

    With the Virtual Application Manager, administrators are now able to install and maintain Avaya virtualized applications (OVA files) without the need for vCenter. The Virtual Application Manager is offered at no additional cost. It's installed with the vSphere client and provides an interface to manage and support the Avaya virtualized applications.

    Avaya's products are available through its website or channel partners. With its range of core add-ons and extensions, the Aura platform can fit companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.


    Avaya Introduces Virtualized Unified Communications Solution | killexams.com real questions and Pass4sure dumps

    SOURCE: Avaya

    Avaya

    October 12, 2009 05:30 ET

    New Avaya Aura™ Solution for Companies With up to 2400 Employees Is One of the First to Use Virtualization Technology to Simplify Real-Time Communications, Reduce Power and Hardware

    BASKING RIDGE, NJ--(Marketwire - October 12, 2009) - Unified communications and collaboration just became more practical for midsize enterprises. Avaya today announced Avaya Aura™ midsize solution for enterprises, a single-server, unified communications solution for businesses as small as 100 employees and scalable up to 2400 users and 250 locations. The new solution reduces complexity, saves money and puts advanced unified communications and contact centers within easy reach.

    The Avaya Aura midsize solution for enterprises is one of the first in the industry to use standards-based virtualization technology for real-time communications. Virtualization -- the use of software to allow a single piece of hardware to run multiple applications at the same time -- will be the de facto method for Avaya to deploy applications going forward.

    Called Avaya Aura System Platform, this unique, real-time virtualization technology enables unmodified versions of Avaya Communication Manager, Voice Messaging, SIP Enablement Services, Application Enablement Services, Utility Services and Media Services to be deployed on a single server. The Avaya Aura midsize solution for enterprises uses System Platform with standard, commercial servers certified by Avaya to deliver the security, scalability and resiliency which businesses need for their mission-critical communications.

    The benefits of the Avaya Aura midsize solution for enterprises include:

    -- Up to 75 percent reduction in hardware, power and cooling and maintenance requirements for a low total cost of ownership and a more environmentally friendly approach -- Simplified installation and ongoing management with integrated services for administrators, powerful wizards and self-use administration enable the entire solution to be remotely deployed in 1-2 hours. -- High resiliency with built in remote monitoring, no single point of failure and an optional backup server for redundancy

    "When we launched Avaya Aura in May, it provided a breakthrough solution for large enterprises looking to run their unified communications and contact center systems more efficiently," said Alan Baratz, president, Global Communications Systems and senior vice president at Avaya. "With the release of Avaya Aura midsize solution for enterprises, we provide the same, high-performing functionality to even more businesses."

    Customers can also easily add Avaya Contact Center Express (CCE), a multi-channel contact center solution for mid-size enterprises to deliver sophisticated customer service capabilities using an array of features including a unified desktop display, advanced multimedia tools and integration to CRM software including Microsoft Dynamics™ CRM. The CCE common administration tool will soon be enhanced to let companies manage the contact center-related data and capabilities of Avaya Aura Communication Manager from within CCE.

    The Avaya Aura midsize solution for enterprises comes in both Standard and Enterprise Editions. Enterprise Edition includes the Avaya Unified Communications All Inclusive end-user package; companies using Standard Edition can purchase the package for $60 per user. Avaya Unified Communications All Inclusive is a single license that provides easy access to corporate communications from simple, consistent interfaces whether an employee is mobile, at home or remote offices, a hotel or at work.

    The Avaya Aura midsize solution for enterprises will be globally available in November.

    Customers find a wide range of value in Avaya Aura midsize solution for enterprise

    MECCA Services (Mid-Eastern Council on Chemical Abuse), a community-based, not-for-profit organization with 11 locations in Iowa, offers substance abuse treatment and prevention programs and behavioral health services. The non-profit organization was looking to cut costs and gain more control than it had with its previous hosted solution but wanted to avoid a complex, hardware-intensive unified communications environment, and be ready to take advantage of end-to-end SIP. Working with NACR, an Avaya Platinum-certified channel partner, the organization implemented the Avaya Aura midsize solution for enterprises.

    "The biggest benefit is what you get for the money with Avaya Aura midsize solution for enterprises. All those applications in one place -- it's remarkable," said Todd Yelland, IT director for MECCA. "The benefits of virtualization are pretty obvious. Coming from a hosted solution, this will give us a much lower total cost of ownership without the recurring monthly charge, and much more control, with the ease of management and use we need. In addition, the Avaya Aura solution gets us closer to that total SIP environment we see as the future."

    US Helicopter, a subsidiary of Bell Helicopter, a Textron Company, has approximately 300 employees who perform helicopter maintenance and modification at its eight-building campus in Alabama. With a two-person IT staff and customers who include multiple civilian and military agencies, the need for simplicity, security and dependability is critical. Working with Avaya channel partner, Pruitt Communications, US Helicopter installed the Avaya Aura midsize solution for enterprises Avaya Aura System Platform virtualization technology.

    "We had the Avaya Aura midsize solution for enterprises with telephony, messaging and other applications up and running in a matter of hours -- about a tenth of the time it used to take for traditional implementations," said Rob Dodson, IT manager, US Helicopter. "The solution is so easy to use and administer, we won't have to add more IT staff to support a new facility we're building on the other side of town. Users love the messaging and phones, plus if they move to a different building to work on a different project, they just take their phone with them and plug in."

    Located in London, Beaumont Business Centres provides serviced executive offices for companies that need good professional accommodations on a short- or long-term basis. Its centres accommodate all size businesses, from large established firms to individuals just starting out. Their "sweet spot" of tenants are in the financial, legal and media communities and require the highest standard of communications technology in the configuration that suits the business best. The Avaya Aura midsize solution for enterprises was recommended and delivered by Centrix, an Avaya accredited channel partner.

    "The Avaya Aura midsize solution for enterprises ensured that our tenants would have the high reliability and modularity they require to conduct their business successfully, without the need for extensive administration and maintenance," said Christine Walcher, centre manager, Beaumont Business Centres. "Companies that use our business centres tend to make more use of technology, so the IP and desktop integration features provide extra value and help us make the centre even more appealing for prospective tenants. Avaya's advanced messaging and 'follow me' features allow these businesses to stay at the top of their games and grow quickly. Additionally, the Avaya Aura System Platform virtualization technology means we don't have to run an entire server farm to meet the different needs of each tenant -- we can effectively customize communications services to each company's specific needs. Avaya Aura is helping us maintain our solid reputation as a business centre partner of choice in the UK."

    IDC Whitepaper: Virtualizing UC: Reaping the Benefits and Understanding the Issues for Real-Time Communications http://bit.ly/15m4TH

    Video Overview: Avaya Aura™ System Platform Technology - http://bit.ly/2YrC5e

    Podcast: Avaya Aura™ - Innovation for Midsize Enterprises - http://bit.ly/8uESA

    About Avaya

    Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service, and competitiveness. For more information please visit www.avaya.com.



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