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920-183 - CallPilot Rls. 5.0 System Administrator - BrainDump Information

Vendor Name : Nortel
Exam Code : 920-183
Exam Name : CallPilot Rls. 5.0 System Administrator
Questions and Answers : 56 Q & A
Updated On : February 21, 2019
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920-183 exam Dumps Source : CallPilot Rls. 5.0 System Administrator

Test Code : 920-183
Test Name : CallPilot Rls. 5.0 System Administrator
Vendor Name : Nortel
Q&A : 56 Real Questions

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Nortel CallPilot Rls. 5.0 System

latest Nortel utility unlock offers SMBs New stages of Simplicity and Unified Communications | killexams.com Real Questions and Pass4sure dumps

regular software flow gives complete, reasonably-priced, and Scalable answer across platforms and into branch offices

TORONTO, ONTARIO--(Marketwire - Nov. three, 2009) - Small and medium-sized businesses (SMBs) can gain productiveness, charge-discount rates and the funding insurance plan important to success in state-of-the-art enterprise atmosphere with new unified communications-based mostly (UC) software from Nortel* (OTCBB:NRTLQ). The newest application unlock 5.0 for Nortel's award-winning company Communications supervisor (BCM) provides new UC capabilities, including unified presence, and superior simplicity with the introduction of a common application move for BCM50 and BCM450.

The Nortel BCM450 and BCM50 are Linux-based IP/TDM PBXs delivering software-prosperous, all-in-one options for converged voice and facts communications. The BCM50 serves businesses with as much as 50 clients while the larger means BCM450 is correct for transforming into medium to giant agencies and branch offices with as much as 300 clients. every helps a mixture of IP and digital valued clientele and might enable establishments to shop up to 70 p.c of their normal investment by means of reusing current gadget.

As part of the new BCM Rls 5.0 utility, BCM450 and BCM50 deliver SMBs with dynamic UC elements like InTouch, which offers true federated presence, and universal integrated communications purposes and capabilities. InTouch lets clients talk simply with any individual in their personal directory – throughout Microsoft Outlook, Nortel BCM, MSN, and Skype for click-to-call, click-to-IM, and click on-to-e-mail. by using connecting americans faster, improving collaboration and speeding up the time to determination, Nortel estimates that unified communications can help businesses understand cost-reductions and an increase in productivity of as much as 18 p.c.

last year, the Nashville conference and company Bureau** (NCVB) leveraged its BCM450 solution to e-book greater than 650,000 hotel rooms whereas advertising tourism on behalf of a number of partners. NCVB is now trialing BCM Rls 5.0 and plans to roll out the InTouch software within the coming weeks. Kay Hopwood, NCVB's director of counsel expertise, is eager for seeing real-time presence for each person on the community and having a view into overlooked calls even when a caller does not depart a voicemail. For now, NCVB is having fun with the first BCM Rls 5.0 function it deployed, FindMe/FollowMe (FMFM), which permits simultaneous ringing of up to 5 additional exterior gadgets. "each call is talents company," talked about Hopwood. "With BCM's FindMe/FollowMe ability, our earnings group in no way has to omit an extra earnings-producing name once more."

Minitel**, a premier Nortel partner providing carrier throughout Canada, additionally chose to trial BCM Rls 5.0 in its own workplace creation device. Its Toronto vice president of Operations, Dan Silverman, became so completely satisfied with the development of the in-residence trial he convinced a big accounting firm customer to installation it as well. "The setting up was as easy as can be and the client is now rolling out both InTouch and FindMe/FollowMe to multiple clients in their organization easily. We had been in a position to get our client as much as pace on the interface and rolling the utility out with the aid of themselves in under an hour," stated Silverman.

Mexico's Universidad Latinoamericana** (ULA) in a similar way established the latest BCM application with effective consequences. "we're within the company of teaching today's formative years and getting ready them for the longer term and the challenges forward," referred to Mario Ahumada Sandoval, subdirector of methods, ULA. "To achieve this, we count number on having the newest in communications expertise that helps us present a wealthy UC journey for team of workers and college students. Trialling BCM Rls 5.0, we found that the product's new feature set enhances our UC journey, whereas maximizing machine already in place."

BCM50 customer, Philkeram-Johnson**, the oldest ceramic tile producer in Greece, additionally welcomed the brand new software release. "Our Nortel BCM50 offers us room to grow, in terms of capability and functionality, and it grants the points we should evolve to a unified communications environment," talked about Christos Syropoulos, commercial manager, Philkeram-Johnson. "we're invariably in the hunt for how you can enhance our products and our productivity as a way to respond extra rapidly to customers. i'm eager to discover extra in regards to the new points purchasable in BCM Rls 5.0 and how we are able to use them to boost our communications."

besides the InTouch and FMFM capabilities, BCM Rls 5.0 lets a person forward a voice message the use of a file in order that it can be played or examine by way of any cellular machine on this planet. Meet-Me Conferencing for BCM now gives up to one hundred twenty five ports with assist for as many as 300 users. skilled name Recording, a means customarily provided by a third celebration is additionally purchasable as a part of the newest BCM release.

As an extra means of streamlining charges and operations making it even more essential for SMBs and Nortel channel companions to set up, provision, and migrate pre-current data, the new BCM50 and BCM450 portfolio contains regular application and purposes, O/S, working towards, accreditation, person interfaces, and documentation.

Dell'Oro ranks Nortel's SMB portfolio #1 in the world in variety of hybrid-IP lines shipped and #2 in SMB market salary for the second quarter 2009. Nortel's BCM solutions are localized and bought in over one hundred twenty international locations via greater than one thousand channels.

Hear from extra BCM clients and partners:

  • "FindMe/FollowMe and Message Forwarding permit constitution Telecom's** income and technical personnel to be greater attainable to our valued clientele, even if in the office or on the highway. With the means for individual clients to personalize these features to their liking via an internet-primarily based GUI device Mailbox supervisor. Our system administrator not has to make day by day changes. FMFM and the capability to seamlessly transfer calls between our desk telephones and mobile phones has also allowed us to lessen our costs, deliver our staff with greater flexibility, and increase our availability to consumers." – David Harper, voice programs engineer, constitution Telecom - Canada
  • "Our workplace communications were primarily based solely on Nortel's BCM programs for years. We lately upgraded to the newest BCM technology, protecting most of our preliminary investment in hardware and the entire funding in utility licenses. the brand new UC functionality increases our productivity and saves time. It also permits us to hook up with other systems like Communications Server a thousand and Microsoft OCS. With InTouch we are able to manage our online contacts at MSN and Skype from a single utility interface in MS Outlook, together with our workplace colleagues, shoppers, and companions." – Nikos Koulioumbis, SMB options director, UniNortel SA** - Greece
  • "inventive new points equivalent to InTouch with federated presence, FindMe/FollowMe, knowledgeable name Recording and more advantageous CTI purposes are all notable productiveness enhancers which will retailer organizations time and funds and this in reality resonated with the consumers we talked to at a contemporary seminar held in Nortel's Maidenhead workplace. We had enthusiastic feedback from attendees including a London-primarily based voice and information options provider who said he most enjoyed the portion of the seminar that concentrated on BCM Rls 5.0." – Thomas Jacques, managing director, 1st Communications** - UK
  • "The BCM product has at all times been one which now we have been proud to present to our consumers as a result of its converged voice and records solution for small and medium organizations. As a longtime channel accomplice of Nortel's in Mexico, we look ahead to being capable of present these equal elements, apart from newly better ones with the new software liberate of BCM Rls 5.0 with new points comparable to FindMeFollowMe, professional name Recording, and superior CTI applications in order to boost our client's productivity." – Jorge Alberto Jimenez Hernandez, director of engineering, Innovaciones Telemáticas, S.A. de C.V.** (INTELEMATICA) - Mexico
  • About Nortel

    Nortel gives you communications capabilities that make the promise of enterprise Made simple a reality for our consumers. Our next-era applied sciences, for both provider issuer and business networks, aid multimedia and enterprise-vital applications. Nortel's applied sciences are designed to help dispose of trendy limitations to effectivity, speed and efficiency by simplifying networks and connecting individuals to the assistance they want, once they need it. For more counsel, consult with Nortel on the web at www.nortel.com. For the latest Nortel information, visit www.nortel.com/news.

    certain statements during this press free up may additionally include words akin to "could", "expects", "might also", "anticipates", "believes", "intends", "estimates", "objectives", "envisions", "seeks" and other similar language and are regarded ahead-searching statements or information below relevant securities legislation. These statements are according to Nortel's current expectations, estimates, forecasts and projections in regards to the working atmosphere, economies and markets through which Nortel operates. These statements are subject to critical assumptions, dangers and uncertainties, which might be problematic to predict and the actual influence can be materially distinct from those reflected in forward-searching statements. For more information with appreciate to definite of these and different elements, see Nortel's Annual file on Form10-ok, Quarterly reviews on kind 10-Q and different securities filings with the SEC. until in any other case required via applicable securities laws, Nortel disclaims any intention or responsibility to update or revise any ahead-looking statements, whether as a result of new suggestions, future activities or otherwise.

    *Nortel, the Nortel logo and the Globemark are logos of Nortel Networks.

    **here's a third party link as described in our net linking practices.

    Use of the phrases "associate" and "partnership" does not imply a criminal partnership between Nortel and every other celebration.


    VoIP certification tracks - Nortel's design certifications | killexams.com Real Questions and Pass4sure dumps

    As mentioned in a outdated tip, corporations' IP telephony options are being implemented more generally on their data infrastructures. The deployment of IP telephony options has created a need for certified IP telephony engineers.

    The IP telephony certifications Nortel at present presents are divided into four classes: help professional, Design professional, support skilled, and Design expert. This tip discusses the Nortel Design song.

    Design specialist

    The Design professional can plan, design, and program control the implementation of an IP telephony answer to satisfy a client's enterprise necessities. The Design professional certification reflects a candidate with three to six months of adventure that may deal with the design of a typical or ordinary IP telephony product.

    NNCDS - VoIP Succession BCM three.0This certification assessments the capacity to devise and design the enterprise Communications supervisor three.0 based on a regular client's needs. This certification covers the BCM hardware and application, circuit switched telephony, applications, and administration of the BCM. To pass the certification, two tests have to be efficaciously achieved: expertise requirements and Protocols for IP Telephony solutions, and the design edition of Succession BCM three.0. The know-how requirements and Protocols for IP Telephony solutions exam is an outline of convergence technologies.

    NNCDS - CallPilot Rls. 2.0This certification tests the skill to plan and design a standard VoIP CallPilot 1.07 or 2.0 solution. This certification covers CallPilot 1.07 and a couple of.0 hardware and application, elements and functionality, business offering and engineering tools, interoperability with Meridian 1 switches, safety, and management of a single site CallPilot gadget. To flow the certification, best the design version of the CallPilot 2.0 exam need to be accomplished.

    NNCDS - Symposium Contact CenterThis certification tests the potential to devise and design a typical Symposium call core solution base on a client's necessities. This certification checks your talents and abilities in right here areas: hardware and application, design and engineering, protection and management, and application hardening of Symposium name middle Server 5.0, Symposium web customer 4.5, Symposium categorical 4.2, Symposium Agent 2.three, and Symposium web core Portal four.0. To pass this certification, one exam ought to be successfully completed, the design edition of Symposium Contact middle.

    NNCDS - VoIP Multimedia communication Server (MCS) 5100 2.0 This certification checks the capacity to devise and design a typical VoIP Multimedia communication Server (MCS) 5100 2.0 answer. This certification covers the hardware and software, design and configuration, protection, internetworking and administration of the Multimedia conversation Server (MCS) 5100 2.0. The certification also covers the server's interoperability with SMDI/SIP Voice Mail and Meridian 1 switches. To move the certification, two assessments should be effectively completed: expertise requirements and Protocols for IP Telephony options, and the design version of Multimedia conversation Server (MCS) 5100 2.0. The expertise requirements and Protocols for IP Telephony solutions exam is an overview of convergence applied sciences.

    NNCDS - VoIP Succession a thousand/1000M Rls. 3.0This certification checks the ability to plot and design the VoIP Succession one thousand/1000M Rls. three.0 DB products. This certification covers the hardware and software, design, means and configuration, resiliency and administration of the Succession 1000 and 1000M Rls. three.0 systems. To circulate the certification, two exams need to be successfully accomplished: expertise requisites and Protocols for IP Telephony options, and the design edition of Succession one thousand/1000M Rls. 3.0.

    Design expert

    The Design knowledgeable certifications builds on the professional's capabilities with the aid of demonstrating their skill to plot, design, and control the implementation of greater advanced IP Telephony options. The Design professional certification displays a candidate with six to twelve months of hands-on journey with the capability to guide or aid intermediate-stage IP telephony personnel with superior Nortel designs.

    NNCDE - CallPilot 2.x Unified MessagingThis certification exams the potential to plot and design the VoIP CallPilot Unified Messaging solution 2.0. This certification covers the message networking, migration, security, and applications concerned within a multi web page CallPilot gadget composed of CallPilot, Releases 2.02/2.5, Meridian 1 IP Enabled (IE), liberate 25.40, Succession a thousand/1000M, unencumber 3.0, and SL-a hundred and DMS-a hundred switches. To flow the certification, the candidate need to first reap their NNCDS - CallPilot Rls. 2.0. because of this, the design CallPilot 2.0 Unified Messaging options have to be efficiently achieved to gain this certification.

    NNCDE - IP Convergence Succession one thousand/1000M Rls. 3.0This certification assessments the means to devise and design the IP Convergence Succession one thousand/1000M Rls. three.0 options. This certification covers the system and community design, configuration, and management of the products of the Succession solutions: Meridian 1 IP Enabled, Succession 1000/1000M free up 3.0, cyber web Telephony Gateway (ITG) Trunk, cyber web Telephony Gateway (ITG) Line, Optivity Telephony manager (OTM), far off office 9150/9110/9115, reach Line Card, web Telephones (i2004 and i2050), and Digital Telephones (M39xx). To flow the certification, the candidate ought to first attain their NNCDS - VoIP Succession CSE a thousand Rls. 2.0 (920-135) OR VoIP Succession 1000/1000M Rls. 3.0 certification. consequently, an extra greater intricate edition of the design Succession one thousand/1000M Rls. three.0 examination have to be efficiently achieved to achieve this certification.

    within the IT trade, certifications are skill to validate an individual's competencies inside a exact enviornment. The above Nortel IP telephony certifications are some of the equipment that may show the capabilities of an IP telephony design professional. These certifications couldn't replace years of trade event, but they do deliver the groundwork to design and put into effect Nortel voice over IP options.

    Richard Parsons (CCIE#5719) is a manager of knowledgeable capabilities for Callisma Inc., a unconditionally owned subsidiary of SBC. He has constructed a high-quality basis in networking ideas, superior troubleshooting, and monitoring in areas such as optical, ATM, VoIP, routed, routing, and storage infrastructures. wealthy resides in Atlanta GA, and is a graduate of Clemson school. His heritage includes senior and important consulting positions at foreign community capabilities, Lucent, and Callisma.

     


    telephone protection/repair | killexams.com Real Questions and Pass4sure dumps

    word classification: mix Solicitation

    Posted Date: 14-SEP-17

    workplace tackle: branch of homeland security; Federal Emergency administration agency; Preparedness department; office of Acquisition Management16825 South Seton Avenue Emmitsburg MD 21727

    discipline: cell renovation/repair

    Classification Code: S - Utilities and housekeeping capabilities

    Solicitation quantity: HSFE20-17-Q-0079

    Contact: Sarah J. Huwig-Leister, Contract specialist, cellphone (301) 447-1053, electronic mail [email protected] - Kimberly A Logue, Contracting Officer, mobilephone (301) 447-1266, Fax (301) 447-1092, electronic mail [email protected]

    Setaside: N/AN/A

    place of efficiency (handle): DHS/FEMANational Emergency working towards center 16825 South Seton Avenue Emmitsburg, MD

    region of performance (zipcode): 21727

    area of efficiency nation: US

    Description: branch of native land protection

    Federal Emergency management agency

    Preparedness branch

    here is a mixed synopsis/solicitation for business objects/capabilities organized in keeping with the structure in Federal Acquisition regulation (a long way) Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the simplest solicitation. costs are being requested and a written solicitation document are usually not issued. it's incumbent upon contractors to display screen the FedBizOpps internet web page (https://www.fbo.gov) for any/all subsequent amendments. FedBizOpps additionally contains an alternative for computerized notification services. This mixed synopsis/solicitation doc and the included provisions and clauses it incorporates are these in effect through Federal Acquisition round (FAC) 2005-92. The NAICS code for this requirement is 811213 cell gadget repair and renovation capabilities with out retailing new telephone equipment. The size standard is $11.0 million. This acquisition is limited to small business issues.

    The branch of homeland security (DHS)/Federal Emergency management company (FEMA)/national Emergency training center (NETC) has a requirement to deliver the USA fireplace Administration , (USFA) restoration information and improvements with its Avaya verbal exchange Server 1000M Multi neighborhood PIV verbal exchange device, CS1000 aspect manager, CallPilot voicemail equipment, CallPilot utility Builder, CallPilot computer, CallPilot Reporter server, (TM) Telephony manager server, and related machine made by way of Avaya including application upgrades as they are made accessible by way of Avaya. The software is edition: 3621, unlock 765 P +.

    FEMA will agree with proposals submitted by all small business offerors who can deliver these functions.

    The period of efficiency will be twelve (12) months from advantageous date of award base duration. The award will contain a base duration with 4 (four) each 12 month alternative durations.

    See the connected commentary of labor (SOW), Attachment A, for particulars.

    The quoted rate shall represent the whole expense (fixed expense proposed for all functions) for the bottom length in addition to a separate complete fee for each and every choice length. moreover every offeror shall put up a proposed partial payment time table for consideration and approval by means of the government. Proposed partial payments shall now not exceed one (1) per thirty days. a purchase order within the volume enough to cowl charges quoted for capabilities unique will be issued to the bottom priced, technically perfect (LPTA) liable offeror. Technical and/or administrative questions have to be submitted in writing to [email protected] no later than 10:00 a.m. EST, Monday, September 18, 2017. individual responses should not given. Responses to all inquiries might be posted by way of amendment to the solicitation and posted to FedBizOpps. Inquiries and tips bought after the dependent closing date are not considered for this particular acquisition. Oral communications aren't suitable in response to this be aware. only written inquiries can be permitted. electronic mail questions/inquiries have to be in MS note or Excel structure.

    this is a combined synopsis/solicitation (HSFE20-17-Q-0079).

    Quotations ought to be submitted electronically. All presents have to comprise a summary of maintenance services and tactics proposed to efficaciously finished this requirement. When responding please include the solicitation quantity HSFE20-17-Q-0079 on the field line of your e mail message. All documents submitted need to be in MS word, Excel or PDF structure. complete dimension for all concept material can not exceed 10MB. Any file higher than 10MB is too enormous to be authorized via the FEMA electronic mail device. All quotations are due no later than 5:00 p.m. EST, Thursday, September 21, 2017 to the following e-mail tackle: [email protected]. Receipt of quotations might be recounted with the aid of return electronic mail.

    comparison elements FOR AWARD: The executive intends to award a industrial buy order resulting from this solicitation to the lowest priced, technically perfect accountable offeror. The supposed industrial purchase order will comprise a twelve (12) month base length and 4 (4) each twelve (12) month alternative intervals. The technical and previous performance components, factors A and B beneath, when combined are approximately equal to price. The components identified beneath can be the contrast factors used to consider all offers bought. costs ought to be specific in particulars and evidently determine all of the govt requirements.

    A. Technical - (1) Offerors shall provide in satisfactory element a technical quote that demonstrates the offeror's adventure in featuring functions identical in nature and scope to this requirement, and should be within a 50 mile radius of the NETC Facility located at 16825 South Seton Avenue, Emmitsburg, Maryland 21727. furthermore, the quote have to meet or exceed every of the necessities recognized within the observation of work (SOW) offered under. The offeror should display capacity to supply the requested services as described within the SOW. Technical quote shall encompass a abstract of proposed maintenance features and processes to successfully finished the necessities of the SOW.

    additional Technical components for comparison:

    established expertise and event with right here:

    * Avaya verbal exchange Server 1000M Multi community PIV verbal exchange system; * CS1000 point supervisor; * CallPilot voicemail device; * CallPilot application Builder; * CallPilot computing device; * CallPilot Reporter server; * (TM) Telephony supervisor server;

    Avaya educated personnel with air of mystery, Succession Operational utility, CallPilot Messaging with laptop and My CallPilot applications, TM administration, rls 2.2 programming and applications, Voice over IP (VOIP) programming via sign Server, and proficient in upgrade tactics for tremendous multi-neighborhood programs.

    verified adventure on a Nortel CS-1000M with FIJI Fiber Junction Interface

    validated experience on call Pilot Voice Mail and application Builder (M-Gate connections)

    verified event with Nortel VoIP

    demonstrated adventure with Emerson NetSure 701 Charger/Rectifier/Battery financial institution.

    demonstrated experience with far flung Fiber IPE shelves

    (2) Offerors need to be actively registered with the system for Award administration (SAM) gadget ahead of award per Federal Acquisition law (some distance) 4.1102. Failure to be actively registered will outcomes in disqualification from award consideration. further guidance may be acquired at site https://www.sam.gov.

    B. previous performance - Offerors shall provide two (2), previous efficiency references for contracts of an identical requirements together with measurement and complexity held within the ultimate five (5) years. past performance suggestions shall contain the names and speak to numbers of the contracting officer or different individual who can examine previous efficiency information. within the case of an offeror with no list of imperative past efficiency the past efficiency will acquire a neutral score, although, offerors with imperative past efficiency that fail to supply it will be faraway from consideration for award.

    C. rate - Offerors shall provide pricing in response to this solicitation. fixed pricing for all features recognized in the SOW, for the base period and separate pricing for each and every choice duration shall be blanketed in the offerors quote. offer shall include facts of industrial pricing attainable to the customary public. funds will be made to the contractor according to the bill clause that might be covered in the contract and may not exceed one (1) fee per month

    The offeror's initial concept shall comprise the offeror's foremost quote from a value and technical standpoint for the base duration in addition to every of the 4 (four) alternative periods. The offeror's quote shall expense the bottom duration and each option duration one by one, identified as follows:

    Contract period-- quantity-- Unit------ Unit cost-- total

    Base length-- 12-- Mths-- $-- $ alternative length 1-- 12-- Mths-- $-- $ alternative length 2-- 12-- Mths-- $-- $ choice period 3-- 12-- Mths-- $-- $ option period four-- 12-- Mths-- $-- $ The government intends to evaluate offers and award a purchase order devoid of discussions, but reserves the correct to conduct discussions if later decided by means of the Contracting Officer to be vital. The govt reserves the correct to make no award as a result of this solicitation.

    PROVISIONS AND CLAUSES: All referenced far provisions and clauses can be accessed electronically at http://farsite.hill.af.mil/vffar1.htm and HSAR provisions and clauses may be accessed electronically at http://farsite.hill.af.mil/VFHSARA.HTM.

    Of the attainable clauses, the following observe and are incorporated through reference: fifty two.212-1, guidance to Offeror -- industrial items (Jan 2017). The clause fifty two.212-4, Contract phrases and stipulations -- business gadgets (Jan 2017) applies to this acquisition and is included with the aid of reference. The clause 52.212-5, Contract phrases and conditions Required To enforce Statutes Or government Orders -- business items (Jan 2017); 52.233-3, Protest After Award (Aug 1996); 52.222-50, Combating Trafficking in people (Mar 2015); fifty two.222-3, Convict Labor (June 2003); 52.222-21, Prohibition of Segregated amenities (Apr 2015); fifty two.222-26, Equal chance (Sep 2016); 52.222-35, Equal probability for Veterans; (Oct 2015); 52.222-36, Equal probability for employees with Disabilities (Jul 2014); 52.222-37, Employment studies on Veterans (Feb 2016); fifty two.225-1, purchase American resources (may also 2014); 52.225-2, purchase American certificates (may additionally 2014); 52.225-3, purchase American Free alternate contract-Israeli change Act (may also 2014); fifty two.232-18, Availability of funds (Apr 1984); fifty two.232-33, charge by using electronic funds transfer system for Award management(Jul 2013).

    here clauses observe and may be protected in full text in any resulting award doc: 52.209-10 Prohibition on Contracts with inverted domestic corporations (Nov 2015); 52.217-eight alternative to lengthen features (Nov 1999); 52.217-9 choice to lengthen the term of the contact (Mar 2000); Billing directions; bill Approval; Identification of government officers; bill directions; notice of submitting requirements for agency Protests; NARA information administration Language for Contracts; HSAR 3052.212-70 Contract terms and prerequisites applicable to DHS Acquisition of business gadgets (Sept 2012) ATTACHMENT A September 14, 2017

    observation of labor cellphone maintenance/restoration

    regularly occurring:

    the USA fireplace Administration (USFA) has a requirement for a renovation contract that provides software technical counsel, support, fix, and substitute of any and all communique components required in the adventure of a equipment failure to USFA Avaya conversation Server 1000M Multi community PIV communication equipment, CS1000 factor manager, CallPilot voicemail system, CallPilot utility Builder, CallPilot computing device, CallPilot Reporter server, (TM) phone supervisor server, and related gadget made by means of Avaya.

    historical past:

    This requirement is needed to give the USA fire Administration , USFA fix assistance and improvements with its Avaya verbal exchange Server 1000M Multi community PIV verbal exchange system, CS1000 element manager, CallPilot voicemail device, CallPilot software Builder, CallPilot desktop, CallPilot Reporter server, (TM) Telephony manager server, and related device made by way of Avaya. The application is version: 3621, unlock 765 P +. This contract will guarantee continuity of operations all over unforeseen outages with minimum down time. The contract will also supply application enhancements as they are made obtainable via Avaya so that you can insure USFA's potential to reside present with ongoing technological developments.

    WORK TO BE carried out by way of CONTRACTOR

    CONTRACTOR skills AND REQUIRED projects

    minimal skills. The contractor shall be discovered within a 50 mile radius of the countrywide Emergency practising center (16825 South Seton Avenue, Emmitsburg, Maryland 21727) and be a Sapphire popularity or larger member of Avaya Partnership application. Contractor Technicians can be Avaya proficient with air of secrecy, Succession Operational application, CallPilot Messaging with computer and My CallPilot purposes, TM administration, rls 2.2 programming and functions, Voice over IP (VOIP) programming via sign Server, and proficient in improve approaches for big multi-neighborhood techniques. This minimum qualification requirement shall remain in effect during the contract.

    REQUIRED projects. The contractor shall give the U.S. fireplace Administration, USFA right here required coverages for the communications equipment:

    24/7/365 provide support-desk technical guide to handle an "outage".

    24/7/365, 15 Minute First Response (telephonic) to emergency calls (often principal outage connected) with an on-web page discuss with within two hours, or as the executive makes the web page attainable all the way through movements and non-duty hours. decision of the non-performance issue shall transpire inside 24 enterprise hours of the contractor's on-site visit. resolution contains contractor provided required elements.

    Two hour First response (telephonic) to non-emergency calls (generally minor outage or technical query related) with an on-site discuss with via the end of the business day so long as the contractor receives the govt non-emergency call three hours prior to the conclusion of the enterprise day, and, is granted government web page access (events responsibility hours) right through the government three hour enhance notification lead time duration. If the government notification does not meet the three hour lead time requirement, the contractor shall give on-web site response the next enterprise day when the govt opens for events obligation hours. for example, if the govt calls at four:00 p.m. on Tuesday, the contractor might be on-site when the ability opens at 8:00a.m. on Wednesday, to fulfill this requirement. decision of the non-performance challenge will likely be completed within 48 business hours of the contractor's on-web site consult with. decision comprises contractor offered required materials.

    The contractor shall deliver the govt with 24/7/365 skill to enter on-line technical questions or work requests. additionally, the contractor exhibit deliver online service ticker monitoring so as to allow the executive to music reputation of an entered online technical questions or work request.

    On web page fix visits right through non-business hours will probably be coordinated with USFA to guarantee proper access. All carrier effecting fix or software enhancements that requires gadget interruption shall be coordinated with the Contracting Officer's consultant (COR), or USFA verbal exchange technicians as applicable to satisfy equipment resolution closing dates for important or minor outages.

    Any on-site visits for fundamental or minor alarms all over general or off-obligation business hours would require prior notification to USFA communication technicians to be certain change room access.

    All software enhancements if obtainable to fix a conventional problem during the term of the contract can be performed during non-business hours with a contractor forty eight hour superior written or telephonic notification. Any utility upgrades can be uploaded within seven business days, or as is customarily made obtainable to the industrial marketplace. THE EXCEPTION, can be if and when the improve shall necessitate the further purchase of HARDWARE. In such situations, the contractor shall notify the government Contracting Officer's representative within 24 hours of the utility availability. In such cases, the executive will procure any hardware under a separate procurement, if the govt should still select to need the given improve beneath this contract. The contractor will then have seven business days to upload the software, or as is typically made purchasable to the commercial market, once the executive has provided evidence that it has purchased the required hardware.

    The contractor shall control and observe all relevant patches/updates to the covered gadget in coordination with USFA.

    The contractor shall change all defective hardware to encompass playing cards and system boards as part of this renovation coverage. The contractor shall stock all essential cards and gadget boards required for restoration of the mobilephone equipment.

    The contractor shall also cover under this upkeep plan the Emerson NetSure 701 Charger/Rectifier/Battery financial institution backup gadget and call pilot tape backup device and inside modem.

    The contractor shall perform quarterly upkeep visits.

    maintenance of specific physical telephones isn't required beneath this contract.

    The Contractor shall provide upkeep, application enhancements, ingredients and labor for here:

    * Avaya communication Server 1000M Multi group PIV verbal exchange equipment; * CS1000 aspect supervisor; * CallPilot voicemail equipment; * CallPilot application Builder; * CallPilot computer; * CallPilot Reporter server; * (TM) Telephony manager server;

    The contract shall include any software releases everyday to repair or restore a controversy or computer virus in the device.

    government-FURNISHED substances/services:

    USFA will provide access to the place of the Nortel equipment in constructing E.

    USFA group of workers will execute the provides, moves, or adjustments to the present telephone system.

    MISCELLANEOUS. additional information is as follows:

    USFA gives a dial-in modem. The executive will supply any upgrade as required all through the term of the contract.

    executive overview AND ACCEPTANCE OF DELIVERABLES:

    The USFA COR will evaluation the adequacy of any and all replacement materials required all over the span of the contract. The govt shall be recommended of any application free up improvements previous to the contractor installing. last acceptance of all deliverables will turn up after equipment setting up and implementation of all utility/hardware is proven to work within USFA s communication constitution.

    CONTRACTOR aspect OF contact: The contractor shall give a major and secondary aspect of contact within 10 enterprise days of contract award. This comprises names, mobilephone number(s) and e-mail addresses. The simple aspect of contact shall deliver required ongoing communique as required to make certain government continuity. Attachment B: USFA Nortel PBX assistance

    ATTACHMENT B

    USFA Nortel PBX assistance

    protection insurance for the MERIDIAN 1000M MULTIGROUP COMMUNICATIONS gadget

    * system PRORERTIES: * Nortel 1000M Multigroup device located in Bldg E-007 Operation application - Succession 7.sixty five * FNF Fiber packet * CP PIV - Pentium M 1.1 GHz processors IP Successions kit with signal Server

    * CONNECTIVITY: Fiber far flung IPE Module located in Bldg J-basement

    * Base systems - 1 * PRI / Trunk Seats - 184 * Mail Seats - 838 * Voice Seats - 1630 * OTM Seats * ACD Seats 60 * Symposium Seats * Processors / Signaling Servers 3 * MIRAN utility Processors * MIPCD software Processor Ports * MICB software Processor Ports 2 * Digital /IP Telephones 1 * Analog instruments (labor best) * SEB Monitoring * Avaya/Nortel software guide (flow) 1 * Paging techniques * Channel provider contraptions four

    * call Pilot Voice Mail device: edition 5.00.forty one.167 * complete mailboxes developed: 893 * capability: 3500 * Recording Hours means: 2400

    hyperlink/URL: https://www.fbo.gov/spg/DHS/FEMA/NETC/HSFE20-17-Q-0079/record.html


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    VoIP certification tracks - Nortel's design certifications | killexams.com real questions and Pass4sure dumps

    As mentioned in a previous tip, companies' IP telephony solutions are being implemented more frequently on their data infrastructures. The deployment of IP telephony solutions has created a need for certified IP telephony engineers.

    The IP telephony certifications Nortel currently offers are divided into four categories: Support Specialist, Design Specialist, Support Expert, and Design Expert. This tip discusses the Nortel Design track.

    Design Specialist

    The Design Specialist can plan, design, and program manage the implementation of an IP telephony solution to satisfy a customer's business requirements. The Design Specialist certification reflects a candidate with three to six months of experience that can handle the design of a typical or standard IP telephony product.

    NNCDS - VoIP Succession BCM 3.0This certification tests the ability to plan and design the Business Communications Manager 3.0 based on a typical customer's needs. This certification covers the BCM hardware and software, circuit switched telephony, applications, and management of the BCM. To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and the design version of Succession BCM 3.0. The Technology Standards and Protocols for IP Telephony Solutions Exam is an overview of convergence technologies.

    NNCDS - CallPilot Rls. 2.0This certification tests the ability to plan and design a standard VoIP CallPilot 1.07 or 2.0 solution. This certification covers CallPilot 1.07 and 2.0 hardware and software, features and functionality, commercial offering and engineering tools, interoperability with Meridian 1 switches, security, and management of a single site CallPilot system. To pass the certification, only the design version of the CallPilot 2.0 exam must be completed.

    NNCDS - Symposium Contact CenterThis certification tests the ability to plan and design a typical Symposium Call Center Solution base on a customer's requirements. This certification tests your knowledge and skills in the following areas: hardware and software, design and engineering, security and management, and software hardening of Symposium Call Center Server 5.0, Symposium Web Client 4.5, Symposium Express 4.2, Symposium Agent 2.3, and Symposium Web Center Portal 4.0. To pass this certification, one exam must be successfully completed, the design version of Symposium Contact Center.

    NNCDS - VoIP Multimedia Communication Server (MCS) 5100 2.0 This certification tests the ability to plan and design a standard VoIP Multimedia Communication Server (MCS) 5100 2.0 solution. This certification covers the hardware and software, design and configuration, security, internetworking and management of the Multimedia Communication Server (MCS) 5100 2.0. The certification also covers the server's interoperability with SMDI/SIP Voice Mail and Meridian 1 switches. To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and the design version of Multimedia Communication Server (MCS) 5100 2.0. The Technology Standards and Protocols for IP Telephony Solutions Exam is an overview of convergence technologies.

    NNCDS - VoIP Succession 1000/1000M Rls. 3.0This certification tests the ability to plan and design the VoIP Succession 1000/1000M Rls. 3.0 DB products. This certification covers the hardware and software, design, capacity and configuration, resiliency and management of the Succession 1000 and 1000M Rls. 3.0 systems. To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and the design version of Succession 1000/1000M Rls. 3.0.

    Design Expert

    The Design Expert certifications builds on the specialist's capabilities by demonstrating their skill to plan, design, and manage the implementation of more complex IP Telephony Solutions. The Design Expert certification reflects a candidate with six to twelve months of hands-on experience with the ability to lead or assist intermediate-level IP telephony personnel with advanced Nortel designs.

    NNCDE - CallPilot 2.x Unified MessagingThis certification tests the ability to plan and design the VoIP CallPilot Unified Messaging Solution 2.0. This certification covers the message networking, migration, security, and applications involved within a multi site CallPilot system composed of CallPilot, Releases 2.02/2.5, Meridian 1 IP Enabled (IE), Release 25.40, Succession 1000/1000M, Release 3.0, and SL-100 and DMS-100 switches. To pass the certification, the candidate must first obtain their NNCDS - CallPilot Rls. 2.0. Subsequently, the design CallPilot 2.0 Unified Messaging Solutions must be successfully completed to obtain this certification.

    NNCDE - IP Convergence Succession 1000/1000M Rls. 3.0This certification tests the ability to plan and design the IP Convergence Succession 1000/1000M Rls. 3.0 solutions. This certification covers the system and network design, configuration, and management of the products of the Succession solutions: Meridian 1 IP Enabled, Succession 1000/1000M Release 3.0, Internet Telephony Gateway (ITG) Trunk, Internet Telephony Gateway (ITG) Line, Optivity Telephony Manager (OTM), Remote Office 9150/9110/9115, Reach Line Card, Internet Telephones (i2004 and i2050), and Digital Telephones (M39xx). To pass the certification, the candidate must first obtain their NNCDS - VoIP Succession CSE 1000 Rls. 2.0 (920-135) OR VoIP Succession 1000/1000M Rls. 3.0 certification. Subsequently, another more difficult version of the design Succession 1000/1000M Rls. 3.0 Exam must be successfully completed to obtain this certification.

    In the IT industry, certifications are means to validate an individual's expertise within a specified area. The above Nortel IP telephony certifications are some of the tools that can demonstrate the capabilities of an IP telephony design professional. These certifications could not replace years of industry experience, but they do provide the foundation to design and implement Nortel voice over IP solutions.

    Richard Parsons (CCIE#5719) is a Manager of Professional Services for Callisma Inc., a wholly owned subsidiary of SBC. He has built a solid foundation in networking concepts, advanced troubleshooting, and monitoring in areas such as optical, ATM, VoIP, routed, routing, and storage infrastructures. Rich resides in Atlanta GA, and is a graduate of Clemson University. His background includes senior and principal consulting positions at International Network Services, Lucent, and Callisma.

     


    Latest Nortel Software Release Offers SMBs New Levels of Simplicity and Unified Communications | killexams.com real questions and Pass4sure dumps

    TORONTO, ONTARIO -- (Marketwire) -- 11/03/09 -- Small and medium-sized businesses (SMBs) can obtain productivity, cost-savings and the investment protection critical to success in today's business environment with new unified communications-based (UC) software from Nortel(1) (OTCBB: NRTLQ). The latest software release 5.0 for Nortel's award-winning Business Communications Manager (BCM) adds new UC capabilities, including unified presence, and greater simplicity with the introduction of a common software stream for BCM50 and BCM450.

    The Nortel BCM450 and BCM50 are Linux-based IP/TDM PBXs delivering application-rich, all-in-one solutions for converged voice and data communications. The BCM50 serves businesses with up to 50 users while the larger capacity BCM450 is suitable for growing medium to large businesses and branch offices with up to 300 users. Each supports a mix of IP and digital clients and can enable firms to save up to 70 percent of their original investment by reusing existing equipment.

    As part of the new BCM Rls 5.0 software, BCM450 and BCM50 provide SMBs with dynamic UC features like InTouch, which delivers true federated presence, and popular integrated communications applications and capabilities. InTouch lets users communicate easily with anyone in their personal directory - across Microsoft Outlook, Nortel BCM, MSN, and Skype for click-to-call, click-to-IM, and click-to-email. By connecting people faster, improving collaboration and speeding up the time to decision, Nortel estimates that unified communications can help businesses realize cost-savings and an increase in productivity of up to 18 percent.

    Last year, the Nashville Convention and Visitors Bureau(2) (NCVB) leveraged its BCM450 solution to book more than 650,000 hotel rooms while marketing tourism on behalf of various partners. NCVB is now trialing BCM Rls 5.0 and plans to roll out the InTouch application in the coming weeks. Kay Hopwood, NCVB's director of Information Technology, is looking forward to seeing real-time presence for everyone on the network and having a view into missed calls even when a caller does not leave a voicemail. For now, NCVB is enjoying the first BCM Rls 5.0 feature it deployed, FindMe/FollowMe (FMFM), which enables simultaneous ringing of up to five additional external devices. "Every call is potential business," said Hopwood. "With BCM's FindMe/FollowMe capability, our sales team never has to miss another revenue-generating call again."

    Minitel(2), a premier Nortel partner providing service across Canada, also chose to trial BCM Rls 5.0 in its own office production system. Its Toronto vice president of Operations, Dan Silverman, was so pleased with the progress of the in-house trial he convinced a large accounting firm client to deploy it as well. "The installation was as smooth as could be and the client is now rolling out both InTouch and FindMe/FollowMe to multiple users in their organization with ease. We were able to get our client up to speed on the interface and rolling the application out by themselves in less than an hour," said Silverman.

    Mexico's Universidad Latinoamericana(2) (ULA) similarly tested the latest BCM software with positive results. "We are in the business of educating today's youth and preparing them for the future and the challenges ahead," said Mario Ahumada Sandoval, subdirector of Systems, ULA. "To do so, we count on having the latest in communications technology that helps us offer a rich UC experience for staff and students. Trialling BCM Rls 5.0, we found that the product's new feature set enhances our UC experience, while maximizing equipment already in place."

    BCM50 customer, Philkeram-Johnson(2), the oldest ceramic tile producer in Greece, also welcomed the new software release. "Our Nortel BCM50 gives us room to grow, in terms of capacity and functionality, and it delivers the features we need to evolve to a unified communications environment," said Christos Syropoulos, commercial manager, Philkeram-Johnson. "We are constantly seeking ways to enhance our products and our productivity so we can respond more quickly to customers. I'm eager to find out more about the new features available in BCM Rls 5.0 and how we can use them to enhance our communications."

    In addition to the InTouch and FMFM capabilities, BCM Rls 5.0 lets a user forward a voice message using a file so that it can be played or read by any mobile device in the world. Meet-Me Conferencing for BCM now provides up to 125 ports with support for as many as 300 users. Professional Call Recording, a capability typically supplied by a third party is also available as part of the latest BCM release.

    As a further means of streamlining costs and operations making it even more simple for SMBs and Nortel channel partners to install, provision, and migrate pre-existing data, the new BCM50 and BCM450 portfolio includes common software and applications, O/S, training, accreditation, user interfaces, and documentation.

    Dell'Oro ranks Nortel's SMB portfolio #1 in the world in number of hybrid-IP lines shipped and #2 in SMB market revenue for the second quarter 2009. Nortel's BCM solutions are localized and sold in over 120 countries through more than 1000 channels.

    Hear from more BCM users and partners:

    - "FindMe/FollowMe and Message Forwarding allow Charter Telecom's(2) sales and technical staff to be more accessible to our customers, whether in the office or on the road. With the ability for individual users to customize these features to their liking through a Web-based GUI tool Mailbox Manager. Our system administrator no longer has to make daily changes. FMFM and the ability to seamlessly transfer calls between our desk phones and cellular phones has also allowed us to lower our costs, provide our staff with more flexibility, and increase our availability to customers." - David Harper, voice systems engineer, Charter Telecom - Canada

    - "Our office communications have been based exclusively on Nortel's BCM systems for years. We recently upgraded to the latest BCM technology, retaining most of our initial investment in hardware and all of the investment in software licenses. The new UC functionality increases our productivity and saves time. It also allows us to connect to other systems like Communications Server 1000 and Microsoft OCS. With InTouch we are able to manage our online contacts at MSN and Skype from a single application interface in MS Outlook, along with our office colleagues, customers, and partners." - Nikos Koulioumbis, SMB solutions director, UniNortel SA(2) - Greece

    - "Innovative new features such as InTouch with federated presence, FindMe/FollowMe, Professional Call Recording and enhanced CTI applications are all great productivity enhancers that will save businesses time and money and this really resonated with the customers we talked to at a recent seminar held in Nortel's Maidenhead office. We had enthusiastic feedback from attendees including a London-based voice and data solutions provider who said he most enjoyed the portion of the seminar that focused on BCM Rls 5.0." - Thomas Jacques, managing director, 1st Communications(2) - UK

    - "The BCM product has always been one that we've been proud to offer to our customers due to its converged voice and data solution for small and medium businesses. As a longtime channel partner of Nortel's in Mexico, we look forward to being able to offer those same features, in addition to newly enhanced ones with the new software release of BCM Rls 5.0 with new features such as FindMeFollowMe, Professional Call Recording, and enhanced CTI applications which will increase our customer's productivity." - Jorge Alberto Jimenez Hernandez, director of engineering, Innovaciones Telematicas, S.A. de C.V.(2) (INTELEMATICA) - Mexico

    About Nortel

    Nortel delivers communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel's technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news.

    Certain statements in this press release may contain words such as "could", "expects", "may", "anticipates", "believes", "intends", "estimates", "targets", "envisions", "seeks" and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel's Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

    (1)Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.

    (2)This is a 3rd party link as described in our Web linking practices.

    Use of the terms "partner" and "partnership" does not imply a legal partnership between Nortel and any other party.


    Latest Nortel Software Release Offers SMBs New Levels of Simplicity and Unified Communications | killexams.com real questions and Pass4sure dumps

    Common Software Stream Provides Complete, Cost-Effective, and Scalable Solution Across Platforms and into Branch Offices

    TORONTO, ONTARIO--(Marketwire - Nov. 3, 2009) - Small and medium-sized businesses (SMBs) can obtain productivity, cost-savings and the investment protection critical to success in today's business environment with new unified communications-based (UC) software from Nortel* (OTCBB:NRTLQ). The latest software release 5.0 for Nortel's award-winning Business Communications Manager (BCM) adds new UC capabilities, including unified presence, and greater simplicity with the introduction of a common software stream for BCM50 and BCM450.

    The Nortel BCM450 and BCM50 are Linux-based IP/TDM PBXs delivering application-rich, all-in-one solutions for converged voice and data communications. The BCM50 serves businesses with up to 50 users while the larger capacity BCM450 is suitable for growing medium to large businesses and branch offices with up to 300 users. Each supports a mix of IP and digital clients and can enable firms to save up to 70 percent of their original investment by reusing existing equipment.

    As part of the new BCM Rls 5.0 software, BCM450 and BCM50 provide SMBs with dynamic UC features like InTouch, which delivers true federated presence, and popular integrated communications applications and capabilities. InTouch lets users communicate easily with anyone in their personal directory – across Microsoft Outlook, Nortel BCM, MSN, and Skype for click-to-call, click-to-IM, and click-to-email. By connecting people faster, improving collaboration and speeding up the time to decision, Nortel estimates that unified communications can help businesses realize cost-savings and an increase in productivity of up to 18 percent.

    Last year, the Nashville Convention and Visitors Bureau** (NCVB) leveraged its BCM450 solution to book more than 650,000 hotel rooms while marketing tourism on behalf of various partners. NCVB is now trialing BCM Rls 5.0 and plans to roll out the InTouch application in the coming weeks. Kay Hopwood, NCVB's director of Information Technology, is looking forward to seeing real-time presence for everyone on the network and having a view into missed calls even when a caller does not leave a voicemail. For now, NCVB is enjoying the first BCM Rls 5.0 feature it deployed, FindMe/FollowMe (FMFM), which enables simultaneous ringing of up to five additional external devices. "Every call is potential business," said Hopwood. "With BCM's FindMe/FollowMe capability, our sales team never has to miss another revenue-generating call again."

    Minitel**, a premier Nortel partner providing service across Canada, also chose to trial BCM Rls 5.0 in its own office production system. Its Toronto vice president of Operations, Dan Silverman, was so pleased with the progress of the in-house trial he convinced a large accounting firm client to deploy it as well. "The installation was as smooth as could be and the client is now rolling out both InTouch and FindMe/FollowMe to multiple users in their organization with ease. We were able to get our client up to speed on the interface and rolling the application out by themselves in less than an hour," said Silverman.

    Mexico's Universidad Latinoamericana** (ULA) similarly tested the latest BCM software with positive results. "We are in the business of educating today's youth and preparing them for the future and the challenges ahead," said Mario Ahumada Sandoval, subdirector of Systems, ULA. "To do so, we count on having the latest in communications technology that helps us offer a rich UC experience for staff and students. Trialling BCM Rls 5.0, we found that the product's new feature set enhances our UC experience, while maximizing equipment already in place."

    BCM50 customer, Philkeram-Johnson**, the oldest ceramic tile producer in Greece, also welcomed the new software release. "Our Nortel BCM50 gives us room to grow, in terms of capacity and functionality, and it delivers the features we need to evolve to a unified communications environment," said Christos Syropoulos, commercial manager, Philkeram-Johnson. "We are constantly seeking ways to enhance our products and our productivity so we can respond more quickly to customers. I'm eager to find out more about the new features available in BCM Rls 5.0 and how we can use them to enhance our communications."

    In addition to the InTouch and FMFM capabilities, BCM Rls 5.0 lets a user forward a voice message using a file so that it can be played or read by any mobile device in the world. Meet-Me Conferencing for BCM now provides up to 125 ports with support for as many as 300 users. Professional Call Recording, a capability typically supplied by a third party is also available as part of the latest BCM release.

    As a further means of streamlining costs and operations making it even more simple for SMBs and Nortel channel partners to install, provision, and migrate pre-existing data, the new BCM50 and BCM450 portfolio includes common software and applications, O/S, training, accreditation, user interfaces, and documentation.

    Dell'Oro ranks Nortel's SMB portfolio #1 in the world in number of hybrid-IP lines shipped and #2 in SMB market revenue for the second quarter 2009. Nortel's BCM solutions are localized and sold in over 120 countries through more than 1000 channels.

    Hear from more BCM users and partners:

  • "FindMe/FollowMe and Message Forwarding allow Charter Telecom's** sales and technical staff to be more accessible to our customers, whether in the office or on the road. With the ability for individual users to customize these features to their liking through a Web-based GUI tool Mailbox Manager. Our system administrator no longer has to make daily changes. FMFM and the ability to seamlessly transfer calls between our desk phones and cellular phones has also allowed us to lower our costs, provide our staff with more flexibility, and increase our availability to customers." – David Harper, voice systems engineer, Charter Telecom - Canada
  • "Our office communications have been based exclusively on Nortel's BCM systems for years. We recently upgraded to the latest BCM technology, retaining most of our initial investment in hardware and all of the investment in software licenses. The new UC functionality increases our productivity and saves time. It also allows us to connect to other systems like Communications Server 1000 and Microsoft OCS. With InTouch we are able to manage our online contacts at MSN and Skype from a single application interface in MS Outlook, along with our office colleagues, customers, and partners." – Nikos Koulioumbis, SMB solutions director, UniNortel SA** - Greece
  • "Innovative new features such as InTouch with federated presence, FindMe/FollowMe, Professional Call Recording and enhanced CTI applications are all great productivity enhancers that will save businesses time and money and this really resonated with the customers we talked to at a recent seminar held in Nortel's Maidenhead office. We had enthusiastic feedback from attendees including a London-based voice and data solutions provider who said he most enjoyed the portion of the seminar that focused on BCM Rls 5.0." – Thomas Jacques, managing director, 1st Communications** - UK
  • "The BCM product has always been one that we've been proud to offer to our customers due to its converged voice and data solution for small and medium businesses. As a longtime channel partner of Nortel's in Mexico, we look forward to being able to offer those same features, in addition to newly enhanced ones with the new software release of BCM Rls 5.0 with new features such as FindMeFollowMe, Professional Call Recording, and enhanced CTI applications which will increase our customer's productivity." – Jorge Alberto Jimenez Hernandez, director of engineering, Innovaciones Telemáticas, S.A. de C.V.** (INTELEMATICA) - Mexico
  • About Nortel

    Nortel delivers communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel's technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news.

    Certain statements in this press release may contain words such as "could", "expects", "may", "anticipates", "believes", "intends", "estimates", "targets", "envisions", "seeks" and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel's Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

    *Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.

    **This is a 3rd party link as described in our Web linking practices.

    Use of the terms "partner" and "partnership" does not imply a legal partnership between Nortel and any other party.



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