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920-482 - CallPilot Rls.5.0 Networking. Upgrades, and Troubleshooting - BrainDump Information

Vendor Name : Nortel
Exam Code : 920-482
Exam Name : CallPilot Rls.5.0 Networking. Upgrades, and Troubleshooting
Questions and Answers : 65 Q & A
Updated On : January 18, 2019
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920-482 exam Dumps Source : CallPilot Rls.5.0 Networking. Upgrades, and Troubleshooting

Test Code : 920-482
Test Name : CallPilot Rls.5.0 Networking. Upgrades, and Troubleshooting
Vendor Name : Nortel
Q&A : 65 Real Questions

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Nortel Nortel CallPilot Rls.5.0 Networking.

Nortel solutions improvement Healthcare industry; verbal exchange community Deployments improve affected person Care, enterprise Continuity, reduce fees | killexams.com Real Questions and Pass4sure dumps

TORONTO--(enterprise WIRE)--Nov. 22, 2004--Nortel (NYSE:NT)(TSX:NT) introduced these days a sequence of community deployments at healthcare facilities in North the us, helping hospitals provide advanced patient care and enrich provider and protection while improving verbal exchange capabilities and decreasing charges.

Novant health, Capital health, Geisinger fitness gadget and The credit Valley health center have deployed secure and reliable enterprise options from Nortel, together with wireless local enviornment networks (LANs) and optical and information superhighway Protocol (IP) applied sciences to permit mobility and bring information to the element of care directly and reliably. furthermore, Nortel also introduced joint healthcare customers with BT within the uk, together with The Royal Wolverhampton Hospitals NHS have faith and guy's and St Thomas' NHS basis have faith.

Healthcare-concentrated options from Nortel enable for numerous networks to be consolidated into a single communications infrastructure, leading to stronger infrastructure efficiency, colossal rate reductions and decreased working costs. The solutions also make it feasible for healthcare contact centers to route calls rapidly to probably the most correct agent, despite place, to make certain on the spot, advantageous carrier.

"We selected Nortel to provide the utmost in company resiliency," observed Toni Kourey, senior vice president and chief suggestions officer, Novant fitness. "Its comprehensive converged answer gives connectivity throughout the whole Novant health geographical infrastructure -- stronger yet, there is not any single point of failure from a voice or statistics standpoint. This infrastructure is helping to convey enhanced affected person care and an improved place to work for physicians and nurses."

The fresh deployment of Novant health's converged voice and facts community leverages Nortel optical and IP Telephony infrastructure to be certain network availability and reliability for all of Novant fitness's geographically-dispersed amenities. The converged solution allows speedy access to functions such as affected person medical statistics and exceeds current healthcare requirements for company continuity and catastrophe recovery planning while protecting and securing critical patient advice. the brand new converged answer enables for backup, storage and retrieval of essential facts for basically 3.4 million sufferers.

"We work with healthcare suppliers to now not most effective enrich provider to their customers however additionally be sure they exceed their ongoing communications needs in an industry where provider is of mission-crucial value," pointed out Dan young, vice chairman, international trade solutions marketing, Nortel. "There is no different industry where timely communications are more standard. We work carefully with our shoppers to verify how most appropriate to satisfy their requirements, even if guaranteeing docs can collaborate inspite of vicinity or with ease enabling medical institution team of workers to reach the right medical professional on the appropriate time directly. The deployments introduced nowadays signify our commitment to featuring trade-main solutions with the reliability, protection and productivity merits that our purchasers demand whereas enhancing the human event via communications."

Capital health these days selected the Nortel Unified Messaging platform via Nortel Elite competencies partner TELUS Communications, Inc. to deliver unified messaging features to more than 6,000 clients in multiple facilities. Unified messaging options will enhance the potential of individuals to contact Capital health personnel any time of the day throughout the web or by using mobile. Converging messaging features also permits Capital fitness personnel to respond to desktop or voice messages in the caller-favourite manner.

Donna Strating, chief counsel officer of Capital health, mentioned that the business-broad solution will cut back working costs, simplify management and enhance personnel productivity.

Capital health promises public fitness, community fitness, outpatient and inpatient acute care, rehabilitative care and prolonged care capabilities to more than a million residents within the more suitable Edmonton, Alberta region, including Capital fitness hyperlink, a normally-attainable fitness advice line operated by means of registered nurses. Capital fitness hyperlink easily addresses sufferers' questions and reduces needless walk-ins to emergency rooms.

additionally, Geisinger health device, a 691-bed general practitioner-led gadget serving residents all over 38 counties in imperative and Northeastern Pennsylvania, has deployed items and solutions from Nortel's award-successful Self-carrier options portfolio, as well as items from the Nortel IP Telephony portfolio. These solutions have resulted in the firm's name core decreasing its name abandonment price by using 37 percent while expanding its cell customer service ranges 19 %. moreover, Nortel's speech consciousness answer allows callers to join without delay with the gadget's 600 doctors and more than seventy eight departments and 42 neighborhood observe websites through voice prompts.

"We checked out a number of voice equipment companies, however we chose Nortel because of their skill to interface with our present systems and their outstanding service," pointed out Carol Swank, Geisinger's access core Director.

To ensure caregivers are able to collaborate seamlessly even with area, credit Valley sanatorium additionally deployed the Nortel VoWLAN answer. "This makes it possible for all our caregivers to coordinate with experts, simple care givers and different consultants instantly, presenting voice communications as well as access to other applications in a relaxed environment that protects affected person tips and permits stronger access on the point-of-care," spoke of Leigh Popov, manager, counsel techniques, technical functions and telecommunications, The credit score Valley sanatorium.

Nortel presents a variety of enterprise, optical and instant options designed peculiarly to fulfill the necessities of healthcare purchasers. These options include cellular healthcare applications, security, excessive-performance networking, enterprise continuity and disaster recovery, IP telephony, multimedia collaboration, contact centers and self-service purposes.

About Nortel

Nortel is a diagnosed chief in offering communications capabilities that enhance the human experience, ignite and vigour world commerce, and secure and give protection to the area's most essential counsel. Serving each provider company and business valued clientele, Nortel can provide imaginative expertise solutions encompassing end-to-end broadband, Voice over IP, multimedia capabilities and applications, and wireless broadband designed to help individuals clear up the world's most advantageous challenges. Nortel does enterprise in more than 150 countries. For more suggestions, discuss with Nortel on the web at www.nortel.com. For the newest Nortel information, talk over with www.nortel.com/news.

definite tips included in this press unencumber is forward-looking and is discipline to essential risks and uncertainties. The results or activities expected in these statements may differ materially from specific effects or hobbies.

elements which could trigger consequences or events to vary from existing expectations encompass, amongst other things: the outcomes of Nortel's unbiased overview and deliberate restatement or revisions of its previously announced or filed financial outcomes; the decision of the accounting issues introduced on November 11, 2004, including the outcomes of discussions with the united states Securities and trade commission (SEC); the impact of the administration alterations announced on April 28, 2004 and August 19, 2004; the have an effect on of the inability to satisfy Nortel's filing tasks on support facilities and public debt duties; any advantage delisting or suspension of the enterprise's or NNL's securities; the antagonistic decision of litigation, investigations, intellectual property disputes and equivalent matters; the sufficiency of Nortel's restructuring actions, including the work plan introduced on August 19, 2004 as up-to-date on September 30, 2004, including the advantage for better actual expenses to be incurred in reference to restructuring movements compared to the estimated costs of such actions; cautious or decreased spending through Nortel's valued clientele; fluctuations in Nortel's working outcomes and widely wide-spread business, economic and market conditions and growth charges; the communication with the aid of Nortel's auditors of the existence of cloth weaknesses in inside controls; Nortel's capacity to recruit and retain certified personnel; fluctuations in Nortel's money circulate, stage of excellent debt and present debt scores; the use of cash collateral to assist Nortel's general route company activities; the dependence on Nortel's subsidiaries for funding; the influence of Nortel's defined improvement plans and deferred tax assets on effects of operations and Nortel's cash flows; Nortel's dependence on new product development and its capability to foretell market demand for selected products; Nortel's capability to combine the operations and applied sciences of got organizations in an excellent manner; the influence of rapid technological and market trade; the have an impact on of rate and product competitors; limitations to foreign increase and world financial conditions, above all in emerging markets and including interest rate and forex exchange rate fluctuations; the have an effect on of clarification in the telecommunications business; changes in rules of the information superhighway; the affect of the credit dangers of Nortel's customers and the influence of consumer financing and commitments; stock market volatility generally and because of acceleration of the contract date or early agreement of Nortel's buy contracts; the affect of Nortel's supply and outsourcing contracts that include start and installation provisions, which, if no longer met, could influence within the payment of sizeable penalties or liquidated damages; and the long run success of Nortel's strategic alliances.

For additional information with appreciate to certain of these and other components, see essentially the most contemporary kind 10-Q/A and kind 10-ok/A filed by way of Nortel with the SEC. unless in any other case required by using relevant securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new suggestions, future hobbies or otherwise.

Nortel, the Nortel brand, the Globemark and CallPilot are logos of Nortel Networks.


Capgemini Espana Improves effectivity, customer provider with Nortel Contact middle solutions | killexams.com Real Questions and Pass4sure dumps

Nortel

NYSE : NTTSX : NT

Nortel

March 07, 2007 04:00 ET

IP expertise Transforms varied sites into virtual Contact core

MADRID, SPAIN--(CCNMatthews - March 7, 2007) - Capgemini Spain, a world consulting features enterprise, has created a single, digital contact core by using integrating all of its brokers throughout three areas with Nortel(1) (TSX:NT)(NYSE:NT) IP-based mostly technology. The improve and expansion allows for Capgemini to increase responsiveness to customer inquiries and boost productivity of agents via integration of its Madrid-Alcobendas, Barcelona and Asturias amenities.

via connecting its three locations into a digital contact center ambiance, incoming calls are automatically routed to probably the most appropriate agent in spite of location. Nortel's IP technology permits Capgemini to reply more rapidly to consumer service requests through a variety of multimedia capabilities, akin to voice, chat, e-mail and the internet. Nortel's know-how is also anticipated to assist Capgemini in the reduction of operational prices whereas offering more suitable contact centre responsiveness via minimizing client wait instances and efficaciously directing calls to essentially the most suitable agent.

Nortel's IP technology also strengthens Capgemini's company continuity capabilities by using call server redundancy to make sure community resiliency and insurance policy of crucial assistance and business approaches in case of emergencies or community intrusion.

"With Nortel contact center solutions we've been able to tremendously extend the versatility of our client service while greatly simplifying the tools we use to put in force, maintain, control and use our network on an everyday groundwork" observed Jose Andres Sanchez, vp Outsourcing features of Capgemini Espana. "Our company beneficial properties an exceedingly adaptable answer through Nortel, giving us the flexibility to exceed client expectations whereas maximizing operational effectiveness."

"Nortel has strong global expertise in voice purposes and IP communications for contact centers," mentioned bill Weber, chief commercial enterprise options Iberia for Nortel. "Working together with our channel associate, Amper Medidata, we were capable of present Capgemini a solution that improves its capabilities via a digital, multi-website customer members of the family core that may provide more features at a decrease cost, while optimizing materials",

Capgemini's new IP-based mostly infrastructure was built-in seamlessly with the enterprise's latest community. It consists of the Nortel verbal exchange Server one thousand, the Nortel CallPilot(1) Unified Messaging, Nortel commercial enterprise management Portfolio options and Nortel Contact core.

About Capgemini

Capgemini, one of the world's most effective suppliers of Consulting, expertise and Outsourcing functions, allows its customers to radically change and perform via applied sciences. Capgemini offers its shoppers with insights and capabilities that enhance their freedom to achieve advanced outcomes via a different approach of working, which it calls the "Collaborative enterprise adventure". Capgemini suggested 2006 world revenues of EUR 7.7 billion and employs approximately 68,000 americans international.

extra suggestions is accessible at www.capgemini.com

About Nortel

Nortel is a recognized chief in supplying communications capabilities that make the promise of company Made elementary a reality for our shoppers. Our subsequent-generation applied sciences, for both carrier company and commercial enterprise networks, support multimedia and enterprise-essential purposes. Nortel's applied sciences are designed to help dispose of modern barriers to efficiency, pace and efficiency by using simplifying networks and connecting people to the guidance they want, after they need it. Nortel does enterprise in more than one hundred fifty countries around the world. For extra advice, discuss with Nortel on the net at www.nortel.com. For the newest Nortel news, discuss with www.nortel.com/information.

definite statements during this press free up may also contain words equivalent to "might", "expects", "may additionally", "anticipates", "believes", "intends", "estimates", "ambitions", "envisions", "seeks" and other similar language and are considered ahead-searching statements or information under applicable securities legislation. These statements are according to Nortel's latest expectations, estimates, forecasts and projections in regards to the operating environment, economies and markets by which Nortel operates. These statements are area to important assumptions, risks and uncertainties, that are complex to predict and the precise effect could be materially diverse. additional, exact effects or pursuits may vary materially from these contemplated in forward-looking statements as a result of the following(i) risks and uncertainties regarding Nortel's restatements and related matters including: Nortel's most fresh restatement and two outdated restatements of its fiscal statements and related pursuits; the poor impact on Nortel and NNL of their most fresh restatement and delay in filing their economic statements and linked periodic reports; felony judgments, fines, penalties or settlements, or any enormous regulatory fines or different penalties or sanctions, regarding the continued regulatory and crook investigations of Nortel within the U.S. and Canada; any giant pending civil litigation actions now not encompassed with the aid of Nortel's proposed category action settlement; any giant cash price and/or large dilution of Nortel's existing fairness positions due to the approval of its proposed classification motion agreement; any unsuccessful remediation of Nortel's fabric weaknesses in inside control over monetary reporting leading to an inability to file Nortel's consequences of operations and financial circumstance precisely and in a timely manner; the time required to implement Nortel's remedial measures; Nortel's lack of ability to entry, in its present form, its shelf registration filed with the U.S. Securities and change fee (SEC), and Nortel's under funding grade credit standing and any further antagonistic impact on its credit rating as a result of Nortel's restatements of its fiscal statements; any antagonistic affect on Nortel's company and market expense of its publicly traded securities coming up from continuing bad publicity concerning Nortel's restatements; Nortel's skills inability to attract or retain the personnel integral to obtain its business goals; any breach via Nortel of the endured list requirements of the NYSE or TSX inflicting the NYSE and/or the TSX to start suspension or delisting approaches;(ii) hazards and uncertainties concerning Nortel's company together with: each year and quarterly fluctuations of Nortel's working results; reduced demand and pricing pressures for its items due to world economic situations, giant competition, competitive pricing observe, cautious capital spending through consumers, increased industry consolidation, abruptly altering technologies, evolving industry requisites, regular new product introductions and short product life cycles, and other traits and industry qualities affecting the telecommunications business; the sufficiency of recently announced restructuring actions, including the skills for higher specific costs to be incurred in connection with these restructuring moves in comparison to the estimated expenses of such moves and the skill to obtain the focused cost savings and discounts of Nortel's unfunded pension legal responsibility deficit; any cloth and adversarial affects on Nortel's performance if its expectations related to market demand for specific items show to be wrong or because of certain boundaries in its efforts to expand internationally; any discount in Nortel's working outcomes and any linked volatility available in the market fee of its publicly traded securities arising from any decline in its gross margin, or fluctuations in overseas foreign money exchange charges; any poor trends associated with Nortel's deliver contract and contract manufacturing agreements together with as a result of using a sole organisation for key optical networking solutions accessories, and any defects or errors in Nortel's latest or deliberate items; any negative affect to Nortel of its failure to obtain its business transformation aim; additional valuation allowances for all or a element of its deferred tax property; Nortel's failure to give protection to its intellectual property rights, or any adverse judgments or settlements arising out of disputes involving intellectual property; adjustments in legislation of the web and/or different points of the business; Nortel's failure to correctly operate or integrate its strategic acquisitions, or failure to consummate or prevail with its strategic alliances; any terrible effect of Nortel's failure to conform thoroughly its fiscal and managerial manage and reporting programs and strategies, control and develop its enterprise, or create a great chance administration approach; and(iii) dangers and uncertainties relating to Nortel's liquidity, financing preparations and capital including: the have an impact on of Nortel's most contemporary restatement and two old restatements of its economic statements; any lack of ability of Nortel to manage money move fluctuations to fund working capital necessities or obtain its business objectives in a well timed method or attain additional sources of funding; excessive ranges of debt, limitations on Nortel capitalizing on enterprise alternatives as a result of aid facility covenants, or on acquiring additional secured debt pursuant to the provisions of indentures governing definite of Nortel's public debt considerations and the provisions of its support facility; any raise of restrained cash requirements for Nortel whether it is unable to comfy choice assist for obligations coming up from certain standard route business activities, or any lack of ability of Nortel's subsidiaries to give it with sufficient funding; any terrible impact to Nortel of the need to make better defined improvement plans contributions in the future or publicity to client credit dangers or lack of ability of purchasers to fulfill charge responsibilities beneath consumer financing preparations; any negative impact on Nortel's means to make future acquisitions, elevate capital, situation debt and continue personnel coming up from inventory price volatility and extra declines available in the market price of Nortel's publicly traded securities, or the proportion consolidation leading to a reduce total market capitalization or hostile effect on the liquidity of Nortel's typical shares. For more information with appreciate to certain of these and different components, see Nortel's Annual record on Form10-ok/A, Quarterly experiences on kind 10-Q and other securities filings with the SEC. unless in any other case required with the aid of applicable securities legal guidelines, Nortel disclaims any intention or responsibility to update or revise any forward-searching statements, whether on account of new counsel, future pursuits or otherwise.

(1)Nortel, the Nortel logo and the Globemark are logos of Nortel Networks.

Use of the phrases "accomplice" and "partnership" doesn't suggest a legal partnership between Nortel and any other birthday celebration.


Nortel prevails in Social security protest | killexams.com Real Questions and Pass4sure dumps

Nortel prevails in Social protection protest

initially posted at eleven:36AM March 18; updated at 10:41AM March 19

  • via Nick Wakeman
  • Mar 18, 2008
  • (up-to-date) Nortel government solutions has prevailed in a protest of its $300 million contract to build a voice-over-IP community for the Social safety Administration.

    Nortel received the contract in July 2007, nonetheless it became protested by means of AT&T Inc. Now that the protest has been rejected, work on the mobile systems substitute venture can begin, Nortel officials talked about.

    The task is believed to be the largest VOIP deployment on the earth and should guide fifty five,000 container workplace agents. it's going to consist of a centrally managed contact center with unified messaging and interactive voice response capabilities.

    "here's a confirmation that VOIP is an enterprise solution," pointed out Mike Paige, chief working officer of Nortel government options. "thus far most deployments had been a whole lot smaller and on the fringe of the commercial enterprise."

    SSA desires to upgrade and enrich its features because the agency anticipates an inflow of recent users as child boomers retire, Nortel said.

    Nortel stated the company expects the new VOIP community to help consolidate monthly public community carrier fees, lower operating and protection fees, and establish a platform for future features.

    Nortel's solution also will supply SSA's network a standard seem to be and feel to their networks, so that they can shop expenses in working towards and support, Paige observed.

    "these days there are separate networks for records and telephony, however as you merge them into one backbone, which you can have enormous cost discounts," Paige referred to.

    other agencies should be watching the roll-out at the company. "It is clear in talking to [chief information officers] that they will analyze it," he mentioned. "they will be asking more questions on how they could take advantage of the path SSA has blazed."

    Implementation will begin automatically. in the first yr, Nortel will substitute existing telephone techniques in 205 of the agency's nearly 1,600 field places of work. The company will replace 500 systems per 12 months after that. The contract additionally contains network integration operation, protection, user assist and practising.

    a massive knowledge of a VOIP network is the tips SSA can assemble with it. "They are looking to remember the call circulation and extent and use that facts to make enterprise choices," Paige referred to.

    Nortel has developed a data mining and reporting capacity in an effort to allow SSA to extract the counsel it needs, he talked about.

    In making their inspiration to SSA, Nortel had to show that the quality of carrier became on the equal degree with a VOIP network as with a traditional network. protection changed into one other enviornment where Nortel needed to prove the capabilities of the VOIP solution, he talked about.

    Nortel is the usage of its conversation Server 1000 switching, Media Processing Server 500 IVR, the Unified Messaging 2000 core platform and CallPilot, and IP cell 1100 sequence handsets.

    Nortel's teammates encompass standard Dynamics Corp., Black field network features, Shared technologies Inc., York Telecom, high Wire Networks Inc., NetIQ Corp., NetCom applied sciences Inc. and Planning and gaining knowledge of applied sciences Inc.

    The SSA win joins different government VOIP deployments for Nortel. The company is also working on projects at the Senate and protection, energy, Transportation and Veterans Affairs departments, the enterprise talked about.

    Nortel ranks No. 90 on Washington know-how's 2007 suitable 100 list of the greatest federal government top contractors.

    in regards to the creator

    Nick Wakeman is the editor-in-chief of Washington technology. comply with him on Twitter: @nick_wakeman.




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    VoIP certification tracks - Nortel's support certifications | killexams.com real questions and Pass4sure dumps

    As mentioned in a previous tip, companies are implementing IP telephony more frequently on their data infrastructures. The increased deployment has created a need for certified IP telephony engineers to provide proven, best-of-breed technology.

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    NNCSS - VoIP Succession BCM 3.0

    This certification tests the capability to implement, operate, and troubleshoot the Business Communications Manager 3.0. This certification covers hardware, start-up, data and voice networking, applications, and troubleshooting the BCM. To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and Succession BCM 3.0. The Technology Standards and Protocols for IP Telephony Solutions Exam is an overview of convergence technologies.

    NNCSS - CallPilot Rls. 2.0

    This certification tests the ability to implement, operate, and troubleshoot the VoIP CallPilot 2.0. This certification covers hardware, administration, interoperability with Meridian 1 switches, and security of a single site CallPilot system. To pass the certification, two exams must be successfully completed: Meridian Database and CallPilot 2.0.

    NNCSS - Symposium Call Center Server or Symposium Call Center Server Installation and Maintenance

    These two certifications test the ability to implement, operate, and troubleshoot the Symposium Call Center Server. Both certifications cover hardware, software installation, administration, and maintenance of Symposium Call Center Server 4.2, Symposium Web Client 4.0, and Symposium Express 3.0. However, the Symposium Call Center Server certification also tests the architecture, custom configuration and integration of the server. To pass either of these certifications, one exam must be successfully completed: Symposium Call Center or Symposium Call Center Installation and Maintenance, respectively.

    NNCSS - Symposium Call Center TAPI/Agent or Call Center TAPI/Agent Installation and Maintenance

    These two certifications test the ability to implement, operate, and troubleshoot the Symposium Call Center TAPI/Agent. Both certifications cover hardware, software installation, administration, and maintenance of Symposium TAPI 2.3 and Symposium Agent 2.3. However, the Symposium Call Center TAPI/Agent certification also tests the architecture, integration, and custom configuration of the TAPI/Agent. To pass either of these certifications, one exam must be successfully completed: Symposium Call Center TAPI/Agent or Symposium Call Center TAPI/Agent Inst/Main, respectively.

    NNCSS - Symposium Express Call Center or Symposium Express Call Center Installation and Maintenance

    These certifications test the ability to implement, operate, and troubleshoot the Symposium Express Call Center. Both certifications cover hardware, software installation, administration, and maintenance of Symposium Express Call Center 4.2. However, the Symposium Express Call Center certification also tests the architecture and integration of the call center. To pass either of the certifications, one exam must be successfully completed: Symposium Express Call Center or Symposium Express Call Center Inst and Maint respectively.

    NNCSS - VoIP Multimedia Communication Server (MCS) 5100 2.0

    This certification tests the ability to implement, operate, and troubleshoot the VoIP Multimedia Communication Server (MCS) 5100 2.0. This certification covers installation of the hardware and software, configuration, maintenance, and management of the Multimedia Communication Server (MCS) 5100 2.0. To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and VoIP Multimedia Communication Server (MCS) 5100 2.0. The Technology Standards and Protocols for IP Telephony Solutions Exam is an overview of convergence technologies.

    NNCSS - VoIP Succession 1000/1000M Rls. 3.0 DB Administrator

    This certification tests the ability to maintain and troubleshoot the VoIP Succession 1000/1000M Rls. 3.0 DB Administrator. This certification covers the architecture, configuration, maintenance, and management of the Meridian 1, Succession 1000 Rls. 3.0, and Succession 1000M Rls. 3.0 using Basic Alternate Route Selection (BARS) and Network Alternate Route Selection (NARS). To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and Succession 1000/1000M Rls. 3.0 DB Administrator.

    NNCSS - VoIP Succession 1000/1000M Rls. 3.0 Installation and Maintenance

    This certification tests the ability to install, configure, and maintain the VoIP Succession 1000/1000M Rls. 3.0. This certification covers the installation, architecture, configuration, maintenance, and management of the Meridian 1, Succession 1000 Rls. 3.0, and Succession 1000M Rls. 3.0, Internet Telephones i2xxx, and Optivity Telephony Manager (OTM) 2.1. To pass the certification, three exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and Succession 1000/1000M Rls. 3.0 for Technicians, and Succession 1000/1000M Rls. 3.0.

    Support Expert

    The Support Expert certifications build on the specialist's abilities by demonstrating their skill to implement, operate, and troubleshoot an advanced Nortel Networks IP Telephony solution. The Support Expert certifications reflect a candidate with six to twelve months of hands-on experience with the ability to lead or assist intermediate-level personnel to maintain complex Nortel IP Telephony solutions.

    NNCSE - CallPilot 2.0 Unified Messaging Solutions

    This certification tests the ability to implement, operate, troubleshoot and optimize the VoIP CallPilot Unified Messaging Solution 2.0. This certification covers the installation, administration, interoperability, security, upgrade procedures and feature usage for a multi site CallPilot system. To pass the certification, the candidate must first obtain their NNCSS - CallPilot Rls. 2.0. Subsequently, the CallPilot 2.0 Unified Messaging Solutions must be successfully completed to obtain this certification.

    NNCSE - Contact Center

    This certification tests the ability to implement, operate, troubleshoot and optimize the Contact Center Products. This certification covers the candidate's capabilities on the Symposium Call Center Server (SCCS)/Symposium Express Call Center/Symposium Web Client, Symposium TAPI Service Provider (TAPI SP), Symposium Agent, and the Symposium Web Center Portal. To pass the certification, the candidate must first obtain their NNCSS - Symposium Call Center Server and the NNCSS - Symposium Call Center TAPI/Agent certification. Subsequently, the Contact Center Exam must be successfully completed to obtain this certification.

    NNCSE - IP Convergence Succession 1000/1000M Rls. 3.0

    This certification tests the ability to install, configure, maintain, and optimize the VoIP Succession 1000/1000M Rls. 3.0. This certification covers the configuration, succession branch office (BO), remote office, operation, and Meridian 1 to Succession 1000M 3.0 migration procedures for the Succession 1000/1000M Rls. 3.0, Internet Telephones i2xxx, Remote Office 91xx, and Optivity Telephony Manager (OTM) 2.1. To pass the certification, the candidate must first obtain their NNCSS - VoIP Succession CSE 1000 Rls. 2.0 or the VoIP Succession 1000/1000M Rls. 3.0 Installation & Maintenance certification. Subsequently, another more difficult version of the Succession 1000/1000M Rls. 3.0 Exam must be successfully completed to obtain this certification.

    In the IT industry, certifications are a means to validate an individual's expertise within a specified area. The above Nortel IP Telephony certifications are some of the tools that can demonstrate the capabilities of an IP Telephony support professional. These certifications could not replace years of industry experience, but they do provide the foundation to support and manage Nortel Voice over IP solutions.

    The next tip will discuss Nortel's Design IP Telephony certification track.

    Richard Parsons (CCIE#5719) is a Manager of Professional Services for Callisma Inc., a wholly owned subsidiary of SBC. He has built a solid foundation in networking concepts, advanced troubleshooting, and monitoring in areas such as optical, ATM, VoIP, routed, routing, and storage infrastructures. Rich resides in Atlanta GA, and is a graduate of Clemson University. His background includes senior and principal consulting positions at International Network Services, Lucent, and Callisma.


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    Table of Contents | killexams.com real questions and Pass4sure dumps

    New Products Adaptec achieves 64-bit RAID

    Shipping to OEMs this month, Adaptec`s AAC-364 is a 64-bit PCI-to-Ultra2 LVD SCSI controller that`s based on a 233MHz Intel StrongARM processor, internal 64-bit data path, and four 64-bit Ultra2 SCSI channels. The controller can support up to 60 disk drives (15 per channel) at sustained rates of 200MBps, or 28,000 I/Os per second.

    Ai lifts OS/400 tape restrictions

    American International, the largest third-party supplier of tape storage products to the IBM AS/400 market, last month unveiled Magstar Lite Solution Pak 3570. The unit features two Exabyte Mammoth drives (for up to 80GB of capacity), a dual-port design, and Ai?s AutoBahn/400 concurrent backup software (for backup rates up to 30GB per hour). The controller OtricksO AS/400 servers into thinking that IBM devices have been attached. The result, claims Ai, is Magstar-like performance at half the pr

    Apcon extends SCSI

    Apcon Inc.?s Lazer Link IV is a fiber-optic SCSI bus extender that increases the bus length up to 500 meters while supporting a 40MBps data rate. The extender is available in single-ended, differential or low voltage differential models. Price: $1,995. Apcon is located in Portland, OR.

    Apcon switch supports Ultra2 LVD SCSI

    Apcon last month began shipments of its 6 x 4 SCSI switch, which supports the low-voltage differential (LVD) feature of the 80MBps Ultra2 SCSI interface. Designed to connect multiple external SCSI devices to servers and workstations, the switch enables four independent SCSI host ports to be connected in any combination to six peripheral ports, allowing 42 SCSI peripherals to be shared. Available with AC or DC redundant power supplies, the switch is priced at $3,995. Apcon is in Portland, OR.

    Artecon, Winchester add 36GB drives

    Artecon`s LynxArray 500 Fibre Channel disk array is now available with 36GB 7,200rpm drives from IBM. The high-capacity drives provide up to 3TB in a single 72-inch rack, a density of 100GB per cubic foot. Artecon (San Diego, CA) isexpected to incorporate the drives in its LynxNSS network-attached storage systems and LynxArray server-attached subsystems within the next month.

    Astrum enters storage management arena

    Startup Astrum Software (Boston) recently entered the Windows management market with the StorCast storage asset management tool, which works with Windows NT, 98, and 95. The software allows administrators to monitor and control storage consumption and to manage performance and asset trend information. StorCast captures and reports on more than 50 system data points for asset trend data, including processor, memory, and file-system utilization data that can be used for resource and capacity plann

    Astrum Software intros storage asset tool

    Last month, Astrum Software announced the immediate availability of StorCast, a storage asset management tool for Windows NT, 98, and 95 environments. StorCast is designed to manage storage requirements by automatically monitoring and controlling storage consumption while providing system performance management and asset trend information.

    Axis delivers network CD/DVD server

    Last month, Axis Communications introduced its AXIS StorPoint CD E100, a network- attached thin server designed to provide networked CD and DVD access without the need for a file server or PC.

    B&L releases Vertices management suite

    B&L Associates? Vertices is enterprise-wide media management software that manages removable media regardless of platform or source of data origin. The software works with open-systems environments such as Windows NT and UNIX, as well as mainframe platforms.

    Beamsplitter

    The 50/50 reflecting/transmitting beamsplitter from Optometrics USA Inc. (Ayer, MA) offers a constant reflection-to-transmission ratio over the entire ultraviolet to infrared wavelength band. Equipment includes a UV-grade fused silica substrate with a vacuum-deposited aluminum coating. The feature size permits beams as small as 2 mm without introducing significant divergence from diffraction.

    CAM software

    AutoCAD and SolidWorks files can now be read by Esprit 98 software from DP Technology (Camarillo, CA). Linking the imported part geometry to the machine process also

    Clariion expands OfullO Fibre arrays

    Data General?s Clariion division last month introduced the FC5700 disk array, which packs as many as 120 (9GB or 18GB) Fibre Channel disk drives and includes redundant components, such as power supplies, link control cards, fans, and storage processors. Clariion rates the processors at up to 30,000 I/Os per second. Pricing starts at $50,000. Clariion recently claimed to have shipped more than one petabyte of OfullO (e.g., including Fibre Channel disk drives) Fibre Channel array capacity.

    CMD adds LVD to RAID controllers

    This month, CMD Technology added support for low-voltage differential (LVD) to its CRD-5640 line of Ultra SCSI RAID controllers. CMD (Irvine, CA) already sells high-voltage differential and single-ended implementations of the 5640, which is a hot-pluggable device with active-active, dual-redundant controllers. In the event of a failure, the redundant controller assumes the workload for uninterrupted operation. The failover is handled by CMD`s AutoRebind technology. Other features include mirrore

    CMD revamps controller architecture

    At the CeBIT show this month, CMD Technology announced its next-generation Titan RAID controller architecture, the successor to the company`s Viper architecture. Titan-based products are expected near the end of this summer.

    Data management software

    Based on Microsoft?s OLE technology, Smart Manager V. 6.2 enterprise resource planning software from Smart Shop Software (Post Falls, ID) allows associating virtually any type of data file with the production process. An integrated image viewer allows shop personnel to view on demand any data stored in the software?s Object Manager, including production documents, SPC data, CAD drawings, spreadsheets, and multimedia files.

    Diode alignment laser

    The LaserGuide self-contained alignment laser from Melles Griot (Irvine, CA) provides intense red spots or lines visible even in direct sunlight. Output power remains constant for ambient temperature changes up to 40!C, and modular line projector optics are housed in a sealed cell for protection against contaminants and moisture. Applications include saw-mill equipment, furniture and woodworking equipment, textile processing, and sheetmetal fabrication.

    DVD-ROM software for NT

    Smart Storage recently announced its SmartDVD-Maker for Windows NT, a CD/DVD storage and duplication package that enables users to create standard DVD images for mastering and archiving data and applications on DVD media. When used with the company`s SmartCD+DVD 2.6 software, the package allows users to manage CD and DVD media within jukeboxes.

    Ecrix debuts VXA line

    Earlier this month, start-up tape drive manufacturer Ecrix Corp. began shipping its VXA-1 drive. The drives, which are based on a new tape format, are available in internal and external configurations at 33GB and 12GB capacity points (uncompressed). Sustained transfer rates of up to 3MBps are possible without compression. First-generation products support SCSI-2 and have a 4Mbit data buffer.

    Emulex claims 30,000 I/Os per second

    Emulex?s LP850 is the latest addition to the company?s LightPulse line of PCI Fibre Channel host bus adapters. Designed for Windows NT servers, the LP850 supports 64-bit PCI, full fabrics with F_Port and FL_Port connections, and service classes 2 and 3. The host adapter is based on Emulex?s 266-MIPS Dragonfly ASIC processor, and supports SCSI, IP, and multi-protocol (SCSI and IP) environments. OEM pricing starts at $595.

    Exabyte ships Fibre Channel-to-SCSI router

    In an effort to provide users with higher-performance connectivity solutions for storage area networks (SANs), Exabyte recently began shipping the FC12, a Fibre Channel-to-SCSI router. The router, which complements Exabyte?s FC11 line, features one multi-node Fibre Channel port and two SCSI ports for bi-directional connectivity between a single 100MBps FC port and two

    Fujifilm announces disks for Zip, Sony drives

    Fujifilm has announced a 250MB Zip 250 disk for Iomega`s Zip 250 drive. In addition to increasing capacity from 100MB, the new disk retains Fujifilm`s advanced super thin-layer and high output metal media (ATOMM) technology. The ATOMM coating provides high-density recording and increased durability. Shipments are expected later this quarter.

    Gadzoox ships SAN management tool

    Gadzoox Networks has extended the capabilities of its Ventana SAN management software with version 2.0, which proactively manages storage area networks (SANs) and provides increased availability, performance, and policy-based management. The software is compatible with the standard SNMP management protocol.

    Hitachi exceeds 6Gb/in2

    Hitachi America?s 2.5-inch notebook disk drives pack as much as 6.29Gb per square inch in the 10GB model DK229A-10. A

    HP announces 14GB Travan drive

    At 14GB (native capacity), Hewlett-Packard?s new Colorado tape drive targets the capacity requirements of small-business and mobile computing users, in many cases providing 1:1 back up (hard drive to tape cartridge). Based on Travan technology, the drive is reportedly 40% faster than previous Colorado products. The drive also features HP Media Monitor software, which warns users of media-related problems, and HP Colorado Backup II software, which facilitates installation and configuration and pr

    IC drilling system

    Model 5200 from Electro Scientific Industries Inc. (Portland, OR) laser-drills blind and through micro holes or vias in all materials currently used in electronics production. Reliability is better than lamp-based systems because diodes need replacement only once a year. The diode-pumped unit also provides greater power at the work surface.

    Inrange debuts 8/16-port FC switch

    Inrange Technologies (Mount Laurel, NJ) recently introduced the Fibre Channel/9000 (FC/9000) switch, which is available in 8- or 16-port versions. Company officials claim a latency of only 600 nanoseconds on the FC/9000. The FC/9000 joins Inrange?s existing Fibre Channel products, including the CD/9000 Channel Director, OM/9000 Wavelength Division Multiplexer, and the FMS/Fibre Channel Management software. All of the products are designed for storage area networks.

    JVC ships DVD authoring system

    JVC`s Professional Computer Products division and Smart Storage have launched the DVD Authoring System, which combines hardware and software to help premaster audio, video, data, and applications onto DVD-ROM. The DVD Authoring System supports UDF formatting, testing, and emulation for developing DVD-ROM discs that can be accessed through DVD-ROM drives and jukeboxes. The system enables multiple users to create content from desktops, and then test the DVD-ROM image over a network using a high-sp

    Laser calibration system

    The MCV-500 system from Optodyne Inc. (Compton, CA) provides linear calibration for CNC machine tools, coordinate measuring machines, lead screws and digital readouts, and other precision positioning applications. Setup is fast because only the laser head assembly and the retroreflector must be aligned. Both can mount on the machine tool, so it may not be necessary to remove fixtures and tooling during calibration.

    Laser distance sensor

    Using triangulation to determine distance to objects, the BOD-26 laser distance sensor from Balluff Inc. (Florence, KY) indicates position to 80-?m resolution. Its operational sensing range is 45 - 85 mm, with target distance corresponding to the sensor?s analog output of 0 - 10 V DC. LEDs indicate stability, out-of-range and contamination conditions for quick setup, and a Class II rating means no additional safety measures are required. Noncontact dimensional measurement applications also inclu

    Laser marker

    Equipment from Control Micro Systems (Winter Park, FL) applies machine-readable ID matrix codes to epoxy laminate PC boards. Originally designed for an application at Simplex Corp. (Gardner, MA), the laser marker creates a 16 16 block, 17-character matrix of ECC 200 correction code. Marking time is less than 2 seconds per code with positional accuracy of 0.001 in.

    Laser Power Analyzer

    FieldMaster GS handheld portable digital/analog meter from Coherent Auburn (Auburn, CA) features a 240 x 200-pixel LCD graphics screen and built-in analog needle movement. A touch-panel control keypad with hot-key menu functions provides easy access to tuning, trend, and statistics display and analysis screens. The system provides an analog output and RS-232 interface for remote control and data transfer and is compatible with Coherent SmartSensor power and energy detectors.

    Laser sheet loader

    Small-footprint loader from Mitsubishi Laser Division of MC Machinery Systems Inc. (Wood Dale, IL) retrofits to all Mitsubishi LXP laser machines. All operations are performed from one side, and the material storage tower can be used for raw sheets, as well as finished product.

    Luminex intros DVD-RAM library

    Last month, Luminex launched its DVD-Powered series of DVD-RAM libraries. The DVD-Power-100 library holds up to 260GB, 100 DVD-RAM discs, and four DVD-RAM drives. The libraries include Fire Series library management software and HOTfolders archiving software. The Fire Series is a UNIX-based CD and DVD library management suite. HOTfolders archiving software automates the archiving process for creating, networking, duplicating and distributing data on CD and DVD media. Network clients simply copy

    Machine measuring system

    The API 6D laser measurement system from Automated Precision Inc. (Gaithersburg, MD) simultaneously measures six possible positioning errors of a machine axis or similar horizontal slide motion, including the angular roll around the direction of travel. The option is available on the firm?s new systems or as a retrofit to 5D systems that measure linear displacement in the direction of motion, straightness of travel in the two axes perpendicular to motion, and angular pitch and yaw motion.

    Microboards ships CD-R Publisher

    Microboards Technology announced that its Cedar Technologies CD-R publisher is now shipping at 8X speeds. The package includes two 8X recorders, a Cedar autoloader, Cedar CD face label editing software, a Fargo Signature CD color printer, printer alignment posters, power cable, and printer control cable. The multi-format pre-mastering and duplication software contains advanced copying and audio features, fast HFS formatting, and simultaneous recording capabilities. MSRP pricing is $7,995.

    MicroNet ships "FC-ready" array

    MicroNet Technology (Irvine, CA) recently began shipping a "Fibre-Channel-ready" RAID array that can be configured with Atto Technology`s FibreBridge. Factory-configured to user specifications, the Genesis array can be set up in RAID 0, 1, 5, and 0+1 configurations, and capacities up to one terabyte with as many as 28 disk drives. Based on MicroNet`s DataDock technology, the array supports 9GB to 36GB drives and dual controllers in active-active or active-passive implementations. Prices range fr

    Miniature positioners

    Model 99 subminiature positioner line from Del-Tron Precision Inc. (Bethel, CT) now includes crossed roller bearing technology that increases the load capacity to 40 lb. Units come in one-, two-, or three-axis models and are spring-loaded against either an inch or metric micrometer head with resolution of 0.001 in. or 0.01 mm graduations, respectively. The stages have a work surface of only 3/4 in. and an overall length of 2.28 in. including the micrometer head. They are designed for intermitte

    MTI ships SAN software

    MTI Technology has made available Volume Mapping software for its Gladiator line of enterprise storage arrays. The Volume Mapping feature is designed to provide additional storage management capability in a Fibre Channel SAN. Volume Mapping provides the ability to partition a storage pool and present it to a variety of host servers. Volume Mapping software is free with the purchase of a Gladiator array.

    MTI targets SANs with disk array

    Trying to capitalize on the trend toward storage area networks (SANs), MTI Technology recently introduced the Gladiator 6700 disk array. For heterogeneous SANs with Unix and Windows NT servers, the array includes a Volume Mapping feature that allows administrators to partition array volumes and assign them to specific hosts. (For more information on Volume Mapping, see the Special Report in this issue.) The end-user benefit is protection against unauthorized data access and data corruption.

    Near-HEPA air filter

    The 3-in-1 filter from AirMaze Corp. (Stow, OH) provides near-HEAP filtration, as well as odor and fume absorption. It is available in 99%, 95%, and 60% efficiencies in aluminum frames from 0.25 to 1.00-in. thick.

    Network Integrity offers integrated backup solution for NT

    Network Integrity (Marlborough, MA) earlier this month unveiled LiveVault, an integrated continuous backup and storage system for Windows NT that leverages its Real-Time Replicator software, which was released in its current version last summer. "For the first time," says John Butler, president and CEO of Network Integrity, "a single software product delivers multiple solutions for the Windows NT enterprise, including continuous on-line backup, remote office backup, and WAN-based disaster protec

    Nitech enters NAS market

    Nitech (Irvine, CA) recently joined the growing ranks of network-attached storage (NAS) vendors with a RAID array that attaches directly to a LAN via 10/100/1000 Ethernet connections. The XRP 1000 supports NFS and CIFS, and comes with a three-channel RAID controller that supports nine disk drives (9GB, 18GB or 36GB) per enclosure. Add-on arrays in 70GB, 140GB, and 288GB capacities are also available. Pricing starts at $39,000.

    nStor: high-density FC RAID

    Packing as many as 18 disk drives (up to 324GB) in a single 19-inch 4U enclosure, nStor`s NexStor 18F Fibre Channel array

    OTG debuts CD-R software

    For CD production and duplication, OTG Software recently introduced the CDXTENDER software suite, which enables network read access with CD recording, duplicating, autoloading, and label printing capabilities. The software allows users to conduct parallel recording on up to eight simultaneous 4X CD recorders from the desktop. CDXTENDER adheres to Red Book, Yellow Book and Orange Book recording standards, and supports CD recording devices and CD-R libraries, including systems from NSM Jukebox, Ko

    Overland fields dual-drive DLT library

    Plugging the gap between its single- drive and higher-end LibraryXpress, Overland Data`s MiniLibraryXpress DLT library can be upgraded from one to two DLT4000 or DLT7000 drives. With two drives, the library has a throughput rate of 36GB per hour. The MiniLibraryXpress supports a 15-cartridge media magazine, for a native capacity of up to 525GB. Prices range from $10,495 to $26,495. Under its Guaranteed Up Time Service (GUTS) program, Overland guarantees 99% uptime with 100% restore functionali

    Portable CMM

    Model 100 9-lb articulating-arm portable inspection system from Romer Inc. (Carlsbad, CA) offers full six-axis articulation. The unit sets up quickly in any orientation with no special mounting required and can measure throughout a 9-ft-diameter envelope with length accuracy of ?0.0027 in. at one sigma.

    Procom launches NetFORCE NAS server

    Procom Technology extended its NetFORCE network-attached storage (NAS) server line with the addition of the 2000 and 2200 series. The midrange 2000 and the enterprise-level 2200 provide multi-protocol file access by offering centralized storage directly attached to a network.

    Qualstar introduces space-efficient AIT library

    up to 46TB of data in less than 23 cubic feet (4-ft high by 2-ft wide). The library, which supports AIT-1 and AIT-2 drives and media, has a throughput of up to 670GB per hour when its 12 drive bays are in use. It also houses up to 360 AIT-1 (91GB compressed) or AIT-2 (130GB compressed) cartridges. A SCSI-2 interface provides connectivity to servers and workstations.

    Rancho expands SCSI

    Rancho Technology`s (Rancho Cucamonga, CA) RTLVD-HVD is an Ultra2 SCSI expander that converts from low voltage differential (LVD) to high voltage differential (HVD) SCSI. The expander incorporates a multimode feature that enables the LVD side of the interface to operate in either LVD or single-ended mode, automatically sensing which interface is connected. It can be used to extend the HVD SCSI bus or to convert from LVD single-ended to HVD. Benefit: Users can operate both HVD and LVD devices on

    Removable walls

    The Wall system from Tamer Industries (Somerset, MA) provides an alternative for controlling noise, smoke, mist, dust, and fume applications for manufacturing equipment and workstations. Panels can be assembled without bending, welding, grinding, or painting.

    Safety glasses

    Bolle laser protective glasses from Elvex Corp. (Bethel, CT) come in four spectacle frame selections and two goggle designs, as well as twenty different filter lens options.

    SCH releases suite for Microsoft Exchange

    SCH Technologies introduced dbBRZ/ Exchange, a suite for providing online backup and recovery of Microsoft Exchange databases. The software is designed to reduce downtime. As the database backup component of StorageTek`s REEL storage management software, deBRZ/Exchange can be used by database administrators as a central point of administration for all of their media, including data from other database environments such as Oracle, Informix, Sybase, SAP R/3, and standard UNIX and NT systems, as we

    STK software works with OpenView, Unicenter

    Storage Technology recently began shipping its TimberWolf Tape Library Monitor software, which allows administrators to monitor STK libraries in a network/systems management framework. The company also announced that its 7430 and 97XX libraries have been certified with Hewlett-Packard`s OpenView and Computer Associates` Unicenter TNG for centralized library management.

    TD Systems extends SCSI sharing

    Designed for device/file sharing and RAID mirroring, TD Systems` (Northborough, MA) OmniServe 3 SCSI servers have been extended for connection distances of up to 2,600 feet (about a half mile) via a fiber-optic SCSI extender developed by Paralan Corp. (San Diego). TD Systems also added support for dual and triple busses, each of which can be differential, single-ended, or fiber optic. Up to six SCSI initiators can share a bus. Prices for the OmniServe 3 range from $3,560 to $4,500, with no extra

    Toshiba ups areal density

    Toshiba America Electronic Components (TAEC) has introduced three 2.5-inch disk drives for the mobile market: the MK3212MAT (3.2GB, one platter), MK6411MAT (6.4GB, two platters), and MK1011GAV (10GB, three platters, or 3.3GB per disk). Areal density ranges up to 6.1Gb per square inch. The low-end drive uses dual-stripe magneto-resistive (DSMR) head technology, while the other two drives are based on giant magneto-resistive (GMR) head technology. Common features of the three drives include an ave

    Unison debuts Ultra2 SCSI RAID

    Unison Information Systems? (Framingham, MA) Raid I/O Flyer is based on Ultra2 LVD SCSI interfaces, and supports up to 12 drives (six drives per bus). Data reliability features include hot-pluggable power supplies, fans, and drives. Drive capacities range from 4.5GB to 36.4GB. RAID levels include 0, 1, 0+1, 3, or 5. Prices range from $13,221 for a 54.66GB version to $38,718 for a 436.8GB configuration.

    Veritas intros backup/restore suite

    Veritas Software recently announced its Global Data Manager for NetBackup suite, designed to offer centralized, enterprise-wide management of all backup and recovery. Global Data Manager provides administration of backup policies, configuration of tape devices and libraries, device management, scheduling information and monitoring, reporting and analyzing of backup and recovery operations.

    Vixel ships 8-port FC switch

    Available next month through Vixel?s OEMs and distributors, the 8100 Fibre Channel switch ships with SAN InSite management software that can be used to manage hubs and switches in both arbitrated loops and switch fabrics. The hub is based on a non-blocking architecture and buffering for up to 32 maximum size frames per port. The 8100 also supports zoning, which allows disparate operating systems, resources, or departments to attach to a single switch with communications restricted to assigned zo

    X-Y stage

    The MAS-300 compact X-Y stage from New England Affiliated Technologies (Lawrence, MA) is designed for 300-mm wafer positioning, as well as other applications requiring scanning and inspection. The system reaches velocities up to 500 mm/s at submicron resolution. Total work envelope is less than 28 x 24-in., and all moving cables are completely enclosed.

    Business Briefs Advanced Digital Information Corp. (ADIC) says it will support Legato Systems? Information Utility

    Advanced Digital Information Corp. (ADIC) says it will support Legato Systems? Information Utility vision for storage area networks (SANs). Interoperability between ADIC SAN-ready tape libraries and Legato SAN software was demonstrated last month at a Legato SAN press conference in San Jose. Separately, ADIC announced support for the ProveIT disaster recovery readiness initiative spearheaded by Quantum.

    Ancor Communications signed an OEM agreement with Inrange Technologies, whereby Inrange will

    Ancor Communications signed an OEM agreement with Inrange Technologies, whereby Inrange will integrate Ancor GigWorks MKII switches (8- and 16-port configurations) into its Fibre Channel/9000 SAN switches. Ancor also signed an OEM agreement with Jaycor Networks to test, integrate, and sell the GigWorks MKII family as part of its SAN solution for the high-end enterprise market.

    Box Hill Systems, Legato Systems, and StorageTek formed an alliance last month in an effort to

    Box Hill Systems, Legato Systems, and StorageTek formed an alliance last month in an effort to provide turn-key storage area network (SAN) solutions to its customers. Box Hill will integrate its Fibre Channel RAID system with Legato NetWorker and Legato SmartMedia backup software and StorageTek?s selection of tape libraries, Fibre Channel disk, and networking components.

    Brocade Communications Systems and Network Appliance formed a technology partnership to develop a

    Brocade Communications Systems and Network Appliance formed a technology partnership to develop a high-performance storage solution for managing and sharing data over an integrated SAN/NAS architecture. As part of the agreement, NetApp will OEM Brocade?s SilkWorm Fibre Channel switches and software. In a separate release, NetApp also signed a strategic partnership agreement with WebSpective Software, a provider of Web resource management solutions, to develop replication and mirroring solutions

    Computer Network Technology (CNT) and Brocade Communications Systems are planning on partnering to

    Computer Network Technology (CNT) and Brocade Communications Systems are planning on partnering to eventually provide disaster-tolerant SAN solutions for distributed environments. Under a multi-year OEM agreement, CNT will offer the Brocade?s Silkworm Fibre Channel fabric switches as part of its UltraNet family of SAN solutions. In addition, both companies will undertake joint marketing and product development activities to drive the adoption of disaster-tolerant SANs over wide area networks.

    DellWare, a division of Dell Computer, is planning to resell several product lines from Procom

    DellWare, a division of Dell Computer, is planning to resell several product lines from Procom Technology. Plans call for reselling Procom?s network-attached products lines, including DataFORCE, CD FORCE, and its ATOM series of hard drive upgrades for notebook computers.

    EMC and Hewlett-Packard announced a three-year extension of its strategic reseller partnership. HP

    EMC and Hewlett-Packard announced a three-year extension of its strategic reseller partnership. HP will continue to resell EMC?s Symmetrix Enterprise Storage systems and software with its own HP 9000 Enterprise Servers, HP 3000 servers, and HP NetServer systems. EMC officials estimate its partnership with HP has generated more than $1.3 billion in revenue for EMC.

    Expanding its relationship with Sequent Computer Systems, Legato Systems joined Sequent?s Partner

    Expanding its relationship with Sequent Computer Systems, Legato Systems joined Sequent?s Partner Links Plus program. The two will team up to deliver best-in-class storage management solutions using Legato NetWorker on NUMA-Q systems running Sequent DYNIX/ptx. Legato also announced its intention

    In its latest round of financing, TeraStor, the developer of near-field recording (NFR) technology,

    In its latest round of financing, TeraStor, the developer of near-field recording (NFR) technology, raised $20 million. The company will use the funding to bring NFR products to market later this year.

    Iomega is expected to complete within the next month its acquisition of the assets of bankrupt

    Iomega is expected to complete within the next month its acquisition of the assets of bankrupt rival SyQuest for approximately $9.5 million. The move would encompass SyQuest?s intellectual property, inventory and fixed assets, but Iomega is not expected to assume SyQuest?s material obligations or liabilities. The two companies announced they will drop their patent infringement lawsuit, which would have gone to trial in April.

    JNI (formerly Jaycor Networks Inc.) last month completed its acquisition of Adaptec?s Fibre Channel

    JNI (formerly Jaycor Networks Inc.) last month completed its acquisition of Adaptec?s Fibre Channel assets. The deal encompassed intellectual property, patents, and product lines, as well as staff in San Jose and Irvine, CA. As part of the deal, Adaptec and JNI entered into a joint manufacturing and sales agreement to support current customers.

    Last month, Nortel Networks announced plans to incorporate Tandberg Data?s 8GB SLR5 tape drive into

    Last month, Nortel Networks announced plans to incorporate Tandberg Data?s 8GB SLR5 tape drive into its CallPilot unified messaging system. Nortel?s CallPilot system will enable users to access and manage voice, FAX, and e-mail messages throughout an enterprise.

    Last month, Western Digital (WD) purchased San Jose, CA-based startup Crag Technologies for

    Last month, Western Digital (WD) purchased San Jose, CA-based startup Crag Technologies for approximately $12 million in stock. Operating as a wholly owned subsidiary, Crag will continue to develop Windows NT system software and hardware solutions. WD officials expect the new unit to deliver product late this year.

    Legato Systems expanded its OEM agreement with Germany-based Siemens AG to include its Legato

    Legato Systems expanded its OEM agreement with Germany-based Siemens AG to include its Legato SmartMedia software. Siemens licensed SmartMedia source code for both Windows NT and UNIX platforms in hopes of helping customers with broader requirements with media and device management, especially in the SAN environments. Legato also recently announced plans to OEM SmartMedia to CommVault Systems. CommVault plans to integrate the suite into its line of storage management and SAN software.

    MTI Technology inked its first Japanese distribution agreement, signing with Tokyo-based Soliton

    MTI Technology inked its first Japanese distribution agreement, signing with Tokyo-based Soliton Systems in January. Soliton will distribute MTI?s enterprise storage products. The two companies also formed a technology alliance to implement SAN solutions for Soliton customers in Japan.

    Plasmon Plc., the British parent of Minneapolis-based Plasmon IDE, has purchased Philips LMS, a

    Plasmon Plc., the British parent of Minneapolis-based Plasmon IDE, has purchased Philips LMS, a maker of tape and optical drives and optical media, for an undisclosed sum. The new division, to be known as Plasmon LMS, is expected to help the combined companies generate more than $100 million in 1999 revenues.

    Relative startup Ecrix earlier this month announced that Aiwa will manufacture its VXA-1 tape

    Relative startup Ecrix earlier this month announced that Aiwa will manufacture its VXA-1 tape drives. First shipments are expected this month. Ecrix has teamed up with Bell Microproducts, m+s Elektronik, and CMS Peripherals Limited to distribute the drives and media throughout North America and Europe.

    Separately, StorageTek has signed an OEM agreement with UniTree Software. The terms call for

    Separately, StorageTek has signed an OEM agreement with UniTree Software. The terms call for StorageTek?s Central Archive Manager software to be bundled and integrated with UniTree?s Central File Manager, a hierarchical storage management tool. The bundled suite is designed to provide enhanced flexibility, space, and speed for backup/restore and storage management requirements.

    Tech Data and Computer Associates announced a domestic software distribution agreement that enables

    Tech Data and Computer Associates announced a domestic software distribution agreement that enables Tech Data to offer CA?s Enterprise Edition products to resellers in strategic vertical markets. Newly available Enterprise Edition products through Tech Data include AimIT (asset and inventory management), DirectIT (directory management), ShipIT (automated software distribution), ControlIT (remote control), ARCserveIT (storage management), GuardIT (network security), InoculateIT (antivirus), Prote

    The Travan NS20 tape storage drive from Tecmar Technologies has been selected by Silicon Graphics

    The Travan NS20 tape storage drive from Tecmar Technologies has been selected by Silicon Graphics (SGI) as a factory option for the SGI 320 and 540 visual workstations introduced last month.

    To facilitate the growth of its FabricPaks, McData Corp. has partnered with Emulex Corp., Jaycor

    To facilitate the growth of its FabricPaks, McData Corp. has partnered with Emulex Corp., Jaycor Networks, and Crossroads Systems. The terms of the agreement call for the three vendors to supply customized host-bus adapters and Fibre-Channel-to-SCSI bridges for FabricPaks, a Fibre Channel switched fabric solution.

    Under a strategic OEM licensing and sales agreement between Procom Technology and Veritas Software,

    Under a strategic OEM licensing and sales agreement between Procom Technology and Veritas Software, Procom will offer Foundation Suite for Solaris, FirstWatch for Solaris and NT, and NetBackupfor Solaris and NT with its high-performance RAID enterprise systems and tape backup libraries for mission-critical storage applications.

    News Brocade taps SAN systems integrators

    Because of complexity and interoperability issues, systems integrators are expected to play a key role in fueling end-user acceptance and deployment of storage area networks (SANs). Although large vendors can potentially provide one-stop shopping for SAN equipment and services, most implementations will require the assistance of third-party integrators.

    Business Briefs

    ATL Products? P3000 Series Automated DLTtape Library has been qualified to operate with Legato Systems NetWorker 5.5 software in Windows NT and Sun Solaris environments. ATL?s PowerStor L200, PowerStor L500, P1000 Series, 520, 7100, and 2640 series have already been qualified. Separately, ATL also announced that Globelle Corp.?s Xalyx division will join SKYDATA as Canadian distributors of PowerStor tape libraries. Also, Legato Systems announced a technology development partnership with Computer

    Disaster recovery initiative targets IS/IT managers

    With the backing of 21 hardware, software, and services providers, Quantum last month launched a disaster recovery initiative aimed at North America`s 17,000 medium-size businesses (those with revenues of $50 million to $500 million).

    Disk drive shipments rise, revenues fall

    Despite a strong fourth quarter performance, the hard disk drive (HDD) industry in 1998 experienced its slowest growth in more than a decade, according to a recent report from TrendFOCUS, a Palo Alto, CA-based research firm.

    EMC spearheads SAN management standard

    With an impressive list of charter members, EMC last month officially launched the FibreAlliance initiative. The goal of the group is to provide a specification for managing devices in storage area networks (SANs) and to fuel adoption of Fibre Channel SANs. The spec will define an SNMP-based MIB (management information base) that will enable users to manage storage network devices in much the same way they manage devices on standard networks.

    IBM fuels SAN activity

    Continuing the run of one-two punches being thrown by industry heavyweights, IBM last month announced its storage area network (SAN) framework and the first of a series of SAN-related products, including a switch, hub, Fibre Channel RAID storage server, and storage management software.

    Legato unveils SAN road map

    Last month, Legato Systems launched a three-stage storage area network (SAN) road map backed by an impressive list of partners and buoyed by its January acquisition of Intelliguard Software.

    Looking beyond PCI to switched fabric I/O

    While disk drive capacities keep doubling and CPUs continue to churn out more and more MHz, server bus I/O has not kept pace. As a result, much of the discussion at last month`s Server I/O `99 conference in Monterey, CA, centered on the successor to the PCI bus standard.

    Overland + Imation = VR2 + Travan

    Late last month, Imation announced that it will integrate Overland Data?s VR2 (Variable Rate Randomizer) chips into next-generation Travan NS tape drives. At least two Travan licensees?Aiwa and Tecmar?also plan to use VR2 in tape drives that succeed Travan NS20. At the time of the announcement, Seagate had not yet announced plans to support the chip.

    SSD prices falling

    Solid state disks are slowly making their way from specialized niche environments to more mainstream applications. This is in part being driven by new applications, such as video, Web servers, and RAID environments, where SSDs are used as pseudo caching devices.

    Tape market poised for modest growth in 99

    Despite a flurry of midrange tape announcements and the entrance of a handful of new players in the emerging PC server arena, the worldwide tape market recorded an estimated 5% decline in total unit shipments and only a 6% gain in revenue in 1998, according to recent estimates from International Data Corp, a research firm in Framingham, MA.

    News Analysis Trends Data sharing:

    Getting a grip on data sharing requires understanding shared storage, shared data, data access, and data movement techniques.

    Performance benefits of 10,000rpm drives

    The Motley Fool and Compaq performed apples-to-apples tests of 10,000rpm and 7,200rpm disk drives.

    Tape to take advantage of Fibre Channel

    To keep pace with rapid technological advancements in network storage, manufacturers of tape drives and libraries are turning to Fibre Channel for answers.

    Editorial Everybodys jumpin on the SANwagon

    If 1998 was the Year of Fibre Channel, December was the Month of SAN Strategy Announcements. One by one, major storage vendors announced SAN plans that were, with some exceptions, long on vision and short on execution. And the rapid succession of announcements continued into this year, with Legato earlier this month becoming the latest vendor to roll out a SAN strategy.

    So many SAN standards, so little time

    Over the last few months, there`s been a lot of talk about management standards for storage area networks. Two of the most intriguing initiatives came from Sun (InfoStor, Feb., p. 1) and EMC (see page 1 of this issue). Sun`s StoreX, although not SAN-specific, and EMC`s FibreAlliance spec promise to ease the burden of managing storage networks, a crucial requirement if SAN adoption is to pick up steam this year.

    Case Study Fibre Channel powers Major League Baseball

    Quick access and high-speed digital video streams provide a powerful learning tool for coaches and players.

    Lab Review Performance boosts from solid state disk

    Enterprise storage is virtually synonymous with database storage. This makes database I/O requirements the defining elements of a corporation`s storage requirements. In this light, the changes in the architecture of SQL Server 7.0 to simplify the lives of end users and database administrators are destined to have a significant impact at many sites.

    Special Report SANs require advanced RAID features

    Techniques such as volume management can be particularly advantageous in heterogeneous storage area neworks.

    Tracking tape library technology trends

    If the past few months are any indication of the level of storage area network (SAN) activity we can expect--and analysts say it is--1999 may very well turn out to be the year of the SAN. Industry players across the board have the fever, including tape library manufacturers.

    This Issue

    NoImage Available

    Volume 3

    Issue issue-3

    March 1999



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