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922-111 - Communication Server 1000 to Rls. 6.0 Upgrades for Technicians - BrainDump Information

Vendor Name : Nortel
Exam Code : 922-111
Exam Name : Communication Server 1000 to Rls. 6.0 Upgrades for Technicians
Questions and Answers : 27 Q & A
Updated On : March 18, 2019
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922-111 exam Dumps Source : Communication Server 1000 to Rls. 6.0 Upgrades for Technicians

Test Code : 922-111
Test Name : Communication Server 1000 to Rls. 6.0 Upgrades for Technicians
Vendor Name : Nortel
Q&A : 27 Real Questions

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Nortel Communication Server 1000 to

Microsoft-Nortel See Unified Communications good points | killexams.com Real Questions and Pass4sure dumps


Microsoft-Nortel See Unified Communications features
  • with the aid of Kurt Mackie
  • 07/18/2007
  • A one-12 months-historic partnership between Microsoft and Nortel on unified communications expertise, universal as the inventive Communications Alliance , is bearing fruit. the two businesses announced this week that they have got offered more than 430,000 joint-options licenses up to now.

    The Alliance recently gained three new customers as smartly, together with Indiana university, U.k.-based mostly Worcestershire health tips and Communications expertise functions, and an IT and telephony provider referred to as 4ward.

    Microsoft and Nortel fashioned the inventive Communications Alliance in July of ultimate year with the intention of supplying unified communications solutions to agencies. below the Alliance, the businesses initiated joint analysis and construction efforts. They additionally created customer demonstration facilities and engaged in joint revenue and marketing.

    in the Alliance's preliminary press release, Jeff Raikes, Microsoft's company Division president, pointed out that the joint unified communications answer would enable a "single identity across e-mail, voice mail, voice over internet protocol (VoIP) call processing, rapid messaging and video."

    The Alliance's major product is known as Nortel Converged office, a unified communications gadget that integrates Nortel's VoIP telephony gadget with Microsoft's server expertise.

    The main add-ons of Converged office consist of:

  • Microsoft workplace Communicator 2005 delicate client
  • Microsoft workplace live Communications Server 2005, and
  • Nortel verbal exchange Server a thousand release 4.5 or better IP PBX.
  • there may be additionally a Nortel software center element that supports non-compulsory capabilities, together with internet integration, interactive voice response and get in touch with center functions.

    Unified communications receives described in various ways, however according to the IEEE, it typically encompasses "unified messaging, collaboration and interplay methods." These systems additionally typically allow real-time and close actual-time communications. additionally, combined media (voice, e-mail, fax, and so forth.) can be accessed from a single application, unbiased of the entry device.

    competition within the unified communications house is thick with large names. In March of this year, IBM and Cisco, announced a collaborative effort on unified messaging client expertise referred to as Unified Communications and Collaboration (UC2). UC2 is based on open technologies, equivalent to Eclipse development atmosphere and the Open capabilities Gateway Initiative framework. Citrix methods and Nokia, among others, have expressed aid for the UC2 platform.

    beneath the IBM-Cisco unified communications partnership, Cisco plans to sell IBM's Lotus Sametime collaboration solution and IBM plans to promote Cisco's Unified Communications supervisor, Cisco team spirit and Cisco Unified MeetingPlace products. The total unified communications solution is designed and delivered with the aid of IBM international know-how functions.

    about the writer

    Kurt Mackie is senior news producer for the 1105 business Computing community.

    Microsoft and Nortel existing Alliance Roadmap | killexams.com Real Questions and Pass4sure dumps


    Microsoft and Nortel present Alliance Roadmap Six months after saying a telecommunications alliance, Microsoft and Nortel this week presented some early results of their efforts and outlined a roadmap for future projects.

    the two groups first introduced their collaboration final summer.

    The street map includes three new joint options “to dramatically increase business communications with the aid of breaking down the limitations between voice, electronic mail, rapid messaging, multimedia conferencing and different forms of communique,” according to an announcement by both organisations.

    also protected in the announcement are eleven new implementation services from Nortel and the opening of more than 20 joint demonstration facilities where customers can journey the technology, the statement persevered.

    additionally, the two agencies stated they have signed agreements with dozens of customers, and have developed a “pipeline of tons of of prospects who wish to know the merits of unified communications.”

    From Microsoft's viewpoint, it is all part of the enterprise's long-time period play to merge every kind of communications and messaging right into a single framework. A yr in the past, the business introduced that it was merging its trade Server neighborhood with its actual-Time Collaboration (RTC) group, and that it had begun to feel of the two technologies comprising a "platform."

    the new community turned into named the Unified Communications community (UCG) and resides in Microsoft's company Division. The theory for the new group emanated from a vision of including continuity to a myriad of communications contraptions, applied sciences and modes -- from electronic mail and fast messaging to Voice over internet Protocol (VoIP), audio/video and internet conferencing -- in a unified manner.

    The three new joint solutions announced by the alliance this week are named Unified Communications built-in branch, Unified Messaging, and Conferencing.

    When it's purchasable in the fourth quarter, UC built-in department will comprise Nortel and Microsoft expertise on a single piece of hardware that provides VoIP and unified communications in far off places of work.

    Coming a bit previous in the 2d quarter, Unified Messaging will intention to simplify client deployments, native session initiation protocol (SIP) interoperability between the Nortel communique Server a thousand and Microsoft trade Server 2007. The answer contains Nortel knowledgeable services for design, deployment and guide.

    also coming within the fourth quarter, Conferencing will prolong Nortel Multimedia Conferencing to Microsoft workplace Communicator 2007. It goals to deliver a single customer adventure constant throughout applications comparable to voice, fast messaging, presence, and audio- and videoconferencing.

    This 12 months, the agencies additionally plan to lengthen their existing unified communications solution — a unified desktop and delicate mobilephone for VoIP, electronic mail, fast messaging and presence — to the Nortel communique Server 2100, a provider-grade enterprise telephony product supporting as much as 200,000 users on a single system, in response to business statements.

    As for the street map, both organizations have equipped more than 20 joint demonstration facilities in North the us, Europe and Asia, with more than a hundred extra facilities scheduled to open through midyear.

    Nortel has additionally added 11 core integration functions to assist consumers build, deploy and aid joint unified communications solutions, including conclusion-to-end assignment administration. Nortel claims it has already expert more than 2,200 VoIP experts to bring these capabilities and should add more as deployment ramps up.

    concerning the writer

    Stuart J. Johnston has lined technology, in particular Microsoft, since February 1988 for InfoWorld, Computerworld, counsel Week, and workstation World, as well as for commercial enterprise Developer, XML & net functions, and .internet magazines.

    Nortel and Microsoft CEOs outline Transformation of business Communications | killexams.com Real Questions and Pass4sure dumps

    manhattan — Jan. 17, 2007 — today, Microsoft Corp. CEO Steve Ballmer and Nortel* CEO and President Mike Zafirovski introduced a joint highway map to deliver their shared vision for unified communications. The highway map is the influence of an alliance between Microsoft and Nortel announced in July 2006, and includes three new joint solutions to dramatically improve enterprise communications by using breaking down the limitations between voice, electronic mail, immediate messaging, multimedia conferencing and other styles of communication.

    speaking at an event at Studio 8H in Rockefeller core to more than 100 consumers together with reporters and analysts, Ballmer and Zafirovski outlined how corporations can improve employee productiveness and effectiveness and in the reduction of the expenses and complexity of communications. They additionally introduced eleven new implementation services from Nortel and the outlet of more than 20 joint demonstration centers where shoppers can adventure the expertise firsthand.

    in precisely six months due to the fact that the alliance became formed, the two groups have signed agreements with dozens of purchasers, and have developed a pipeline of lots of of possibilities who are looking to understand the advantages of unified communications.

    “we are executing forcefully on the imaginative and prescient of this alliance and have made tremendous development,” Zafirovski pointed out. “We accomplished the planning ranges and at the moment are delivering unified communications options to groups all over the world. Our purpose is to shut the hole between the instruments we use to speak and the enterprise functions we use to run our groups, giving personnel the vigour to make use of assistance greater promptly and comfortably.”

    “The usual worker receives more than 50 messages each day1 on as much as seven distinct gadgets or applications,” Ballmer brought. “application can and should assist address the continued challenge of managing communications and this problem is the driving theory at the back of our alliance with Nortel. collectively, we will evolve VoIP and unified communications to integrate all of the approaches we contact every different in a simple atmosphere, the use of a single id throughout telephones, PCs and other instruments.”

    New solutions to enhance Communications and Collaboration

    Microsoft and Nortel fashioned the imaginative Communications Alliance to assist companies seriously change enterprise communications through dashing up the transition to voice over cyber web protocol (VOIP) and unified communications. supplying on the vision they outlined in July, Microsoft and Nortel nowadays introduced three new solutions:

  • UC integrated branch. This new product from the alliance will contain Nortel and Microsoft® know-how on a single piece of hardware that provides in your price range, top notch and straightforward-to-set up VoIP and unified communications in remote offices. The UC built-in department is planned to be obtainable in the fourth quarter of 2007.

  • Unified Messaging. To simplify client deployments, native session initiation protocol (SIP) interoperability between the Nortel communique Server one thousand and Microsoft trade Server 2007 Unified Messaging is deliberate to be attainable within the 2nd quarter of 2007. The answer includes Nortel expert services for design, deployment and assist.

  • Conferencing. This new solution will prolong the rich feature set of Nortel Multimedia Conferencing to Microsoft workplace Communicator 2007, delivering a single, regularly occurring client experience consistent throughout purposes corresponding to voice, speedy messaging, presence, and audio- and videoconferencing. The on-premise answer is planned to be attainable in the fourth quarter of 2007.

  • In 2007, the companies also plan to lengthen their current unified communications answer — a unified desktop and soft phone for VoIP, e-mail, fast messaging and presence — to the Nortel communication Server 2100, a service-grade commercial enterprise telephony product supporting as much as 200,000 clients on a single system.

    furthermore, Nortel and Microsoft introduced a highway map for 2008 and beyond for moving business communications onto a utility platform designed to force a higher-nice user experience and in the reduction of complete cost of possession. The highway map outlines a few key functions and technology traits together with a unified communications contact middle, Nortel function server, expanded hosted UC options, mobility and customer solutions, and application-mindful networking enhancements.

    “imaginitive communications and collaboration applied sciences are important to entirely enabling Royal Dutch Shell’s world work force, and key to working at correct quartile in our business. We agree with in and aid the vision Nortel and Microsoft have outlined,” spoke of Johan Krebbers, group IT architect at Royal Dutch Shell, who joined Ballmer and Zafirovski onstage for today’s experience. “Over the next several years, we plan emigrate our community to a utility-primarily based communications system developed on technologies represented by means of the Nortel and Microsoft alliance.”

    Experiencing VoIP and Unified Communications options

    The corporations introduced that they've outfitted more than 20 joint demonstration centers in North the united states, Europe and Asia, with greater than 100 further facilities scheduled to open via midyear.

    In a related announcement, Nortel added eleven core integration functions to aid customers build, deploy and aid joint unified communications options, together with conclusion-to-conclusion project administration. Nortel already has greater than 2,200 VoIP consultants to convey these functions and should add greater as deployment ramps up. This group is supported via the ten,000-mighty Nortel global services crew and a huge ecosystem of services partners.

    About Nortel

    Nortel is a identified leader in providing communications capabilities that enhance the human adventure, ignite and vigor global commerce, and cozy and protect the realm’s most essential tips. Our subsequent-generation technologies, for each carrier providers and corporations, span entry and core networks, assist multimedia and company-important applications, and aid eliminate today’s obstacles to effectivity, pace and efficiency through simplifying networks and connecting americans with guidance. Nortel does business in additional than one hundred fifty countries.

    About Microsoft

    centered in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in application, services and options that help people and organizations realize their full expertise.

    note to editors: if you are interested in viewing additional information on Microsoft, please consult with the Microsoft web web page at http://www.microsoft.com/presspass on Microsoft’s company counsel pages. net hyperlinks, cellphone numbers and titles were proper at time of book, however may also since have changed. For further guidance, journalists and analysts may additionally contact Microsoft’s swift Response crew or other acceptable contacts listed at http://www.microsoft.com/presspass/contactpr.mspx .

    innovative Communications Alliance customer aid


    BT global functions is the division of BT neighborhood that offers networked IT features worldwide that permit multinational, multisite organizations to thrive and grow within the digital networked economy

    “The Nortel and Microsoft alliance has the abilities to speed up and simplify the consciousness of unified communications for a significant a part of our client base. BT leads by way of instance, and we're already using trade Server 2007 Unified Messaging with our Nortel telephony device. From this experience and from our place as a number one organization of networked IT features, we trust that the native, requirements-based mostly SIP interoperability that Microsoft and Nortel introduced nowadays should simplify deployments and in the reduction of complete cost of ownership.”

  • Tom CraigPresident, IP NetworkingBT world services

  • CLSA

    With operations in 11 countries in the Asia-Pacific location and the fiscal facilities of new york and London, CLSA is without doubt one of the leading fiscal powerhouses worldwide. Hong Kong-based CLSA is an award-successful firm that offers features in brokerage, funding banking and personal equity.

    “We needed to join our regional places of work and headquarters, with more than 1,000 personnel, with a system that greater our capacity to execute trades and provide reporting records. The imaginative Communications Alliance is delivering a unified communications equipment that brings the power of Nortel’s IP telephony together with the collaboration of Microsoft office live Communications Server to supply a solution sophisticated to anything in the marketplace. it's going to allow us to meet the needs of our customers, meet our regulatory requirements across many nations and simplify communications for our employees. because the creative Communications Alliance makes it possible for us to leverage our present infrastructure, it is the most low in cost solution available.”

  • T. RajahChief assistance OfficerCLSA

  • Fred Weber Inc.

    Fred Weber Inc. is the St. Louis area’s leader in heavy and dual carriageway development. primarily based in Maryland Heights, Mo., this $300 million-a-year, worker-owned business focuses on full-carrier concrete and asphalt paving tasks and is the area’s largest materials employer. The company’s work philosophies today are the identical as those of founder Fred Weber seventy eight years in the past. of these, “The should constantly consider and alter company practices to more desirable serve consumers” led Fred Weber Inc. to leverage the Nortel and Microsoft relationship.

    “At Fred Weber, our needs are distinctive than different agencies. Our enterprise exists beyond four walls and a normal office complex. This creates a critical want for positive and legit integrated communications. Orchestrating 1,200 personnel across our 25 development and materials areas as well as our a number of subsidiary groups can also be a logistical nightmare. The inventive Communications Alliance answer offered by Nortel and Microsoft helps solve this problem, and permits us to spend greater time with our shoppers and respond in precise time to their wants.”

  • Phillip HagemannChief suggestions OfficerFred Weber Inc.

  • international SOS

    foreign SOS is the realm’s main company of medical counsel, overseas healthcare and protection services. With operations in 65 international locations and a 4,500-potent work force, international SOS helps corporations and agencies control the fitness and protection dangers their travelers, expatriates and world work force face.

    “presenting extremely good services to our customers globally requires effective conversation internally and externally. engaging Nortel and Microsoft’s resourceful Communications Alliance relationship gives us the opportunity to put in force a blended technology answer that enables us to increase our core company of providing healthcare and protection capabilities worldwide.”

  • Todd SchofieldChief technology OfficerInternational SOS

  • Thomas faculty

    Thomas school, a private faculty in Waterville, Maine, is committed to profession training with a tradition of educating students in business, technology and training. With greater than 950 undergraduate and graduate students, and a college of 66, Thomas is adopting chopping-edge Microsoft and Nortel counsel expertise under the aegis of the inventive Communications Alliance.

    “whereas we are a small faculty, we've the intention of enforcing unified communications capabilities to serve our students and school on par with universities which have bigger enrollments and bigger budgets. we've used the Nortel telephony infrastructure for 2 a long time and are actually the usage of Microsoft office reside Communications Server, so the imaginitive Communications Alliance unified communications suite is a natural extension. The plan is to installation the creative Communications Alliance answer to combine communications, raise online coursework, and provide a custom, campuswide rapid messaging means and a collaborative electronic blackboard means. The net outcome is that we are a 113-12 months-historical establishment it's preparing our college students for fulfillment in their very own and expert lives, and for leadership and service of their communities.”

  • Chris RhodaVice President of tips ServicesThomas faculty

  • Nortel CEO and President Mike Zafirovski (left) and Microsoft CEO Steve Ballmer (appropriate) discussing the groups’ shared vision for unified communications. long island, new york. Jan. 17, 2007

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    The efficient management of operating suites requires careful resource management. Most expenses of a health care organization are personnel related (1), and successful management of medical personnel determines whether an operational unit is a revenue center or a cost center (2,3). Patient outcomes, particularly in anesthesiology, depend on the availability of expensive personnel, especially physicians (4,5). In a crisis, rapid mobilization of trained personnel is critical to successful resolution (6).

    Mayo Clinic has a long history of efficient management of personnel, by which the knowledge and expertise of its physicians are leveraged through extensive use of allied health personnel. One strategy, implemented >100 yr ago, is the use of visual communication systems to direct physicians and allied health personnel to where they are needed. This began with the introduction of colored wooden door tabs. Each color denoted the state of a room. For example, a green tab indicated that the patient was in the room and ready to be seen by a nurse. A blue tab indicated that the patient was ready to be seen by a physician. A red tab indicated that help was needed for an emergency.

    This communication strategy spread from the outpatient practice to the hospitals, including the operating suites. Subsequently, door tabs were replaced by colored electric lights. A chime was sounded when the state of a room changed. This communication strategy was thought to improve the efficiency and quality of care in the operative environment. In 1981, a new operating suite was opened at Saint Marys Hospital, 1 of 2 hospitals associated with Mayo Clinic. This prompted updating the communication technology at both hospitals. Electric lights were replaced with video displays suspended from the ceilings or mounted on the walls in the operating rooms (OR), procedure rooms, and support areas.

    This Video Paging System (VPS) used alphanumeric codes to communicate the state of each patient care location (7). Pages were initiated by use of electromechanical switches in each OR, procedure room, and preoperative and postoperative location. When a switch was closed (by pushing a button), an alphanumeric code, designating both the location and the individual needed, would be displayed throughout the operative or procedural suite, and in every procedure room, hallway, recovery and waiting area, lounge, office, and cafeteria. In addition, an emergency code was incorporated to rapidly direct staff to a particular location when a cardiac arrest, airway emergency, or other critical event occurred.

    Over time, several problems emerged with the VPS. The black-and-white monitors that displayed the pages burned in after about 18 mo, making the displays unreadable. Replacement monitors were costly and difficult to find. The software was difficult to maintain, and software constraints became unacceptable as the practice grew and evolved. When seven additional ORs were built at Saint Marys Hospital, and OR numbering changed from two digits to three digits, the VPS could not accommodate the change. These problems triggered the decision to replace the VPS with a new communication system.

    Design Criteria

    Several types of devices were examined as possible solutions. Cell phones, digital pagers, and personal digital assistants were considered to possibly be less expensive and more flexible solutions than the existing hardwired approach. However, these options were rejected as being too dependent on personnel. If the paged individual did not respond, there would be no way to know whether the correct beeper was called, whether the person was unavailable, or to whom the page should be redirected. To respond to a page, one must interact with these devices, which can be impractical during procedures. It was concluded that a hands-free system would be designed and implemented.

    With little review or documentation, the VPS had evolved on an ad hoc basis with additional functions and a broader geographic distribution. Missing comprehensive system documentation made determining where the current system was used and what information was transmitted challenging. A careful analysis of new requirements was completed, redundant and unnecessary functions were eliminated, and the geographic distribution of the new system was planned.

    Prototyping technologic solutions occurred simultaneously. A distributed video architecture was rejected because of its inherent instability. Because the cathode-ray tube displays had only an 18- to 24-mo useful life, liquid crystal and light-emitting diode (LED) displays were considered. LED displays were chosen because they have a useful life of at least 15 yr and a greater luminosity that prevents washout from fluorescent and natural lighting. These displays are relatively expensive, but the cost can be amortized over a longer useful life. Choosing the size of the characters on the displays was a trade-off between the distance at which the displays could be read and the required information content. The size and information layout of the LED displays were determined by their expected placement, for example how low the displays could hang from hallway ceilings. The decision was made to develop in-house a configurable, centrally programmable keypad that would replace the electromechanical switches.

    Several distribution architectures were considered. Use of the institutional Ethernet network was an attractive, inexpensive option, but pages could be delayed when network bandwidth demand was greatest. Because pages are time-sensitive, this risk was deemed unacceptable. Therefore, an independent Ethernet network was chosen to drive the system. The computer-based anesthesiology paging system (CAPS) was designed to be upgradeable and easily configured. Software running on standard hardware is more easily adaptable and requires fewer maintenance personnel. Use of commercially available components also reduces costs for development and maintenance (Fig. 1).

    System Specifications

    The CAPS runs on dual-processor, redundant Compaq servers (Compaq Computer, Houston, TX) using SQL Server 7.0 under the Windows NT 4.0 operating system (Microsoft, Redmond, WA). Because the system is used as an emergency indicator, continuous availability is required. A redundant Central Processing Unit architecture satisfies this up time requirement. Software was written in Microsoft’s Visual Basic 6.0 and Visual C++ 6.0. The distribution architecture is a star pattern of Ethernet and RS-422 devices connected by standard Category-5 cable. Terminal servers connect the RS-422 protocol LED displays and the programmable keypads to the Ethernet network. The server can send daily electronic mail with system statistics and maintenance needs. The CAPS can send a page to a beeper for urgent maintenance problems (Fig. 1). The server software connects to the terminal server ports (one device per port) via device controllers. A simple network management protocol manager restarts failed connections without manual intervention.

    The software design optimizes the handling of new pages to assure the shortest possible time between placing a page and seeing it on the LED displays. If there are no active emergency pages, all new pages are processed and displayed within 1.5 s. The user initiates a page by either pressing a dedicated microswitch (hot key) or entering a numeric code on the keypad (Fig. 2). The page is sent to the keypad controller via the terminal server. The keypad controller associates the page with a specific keypad, the keypad’s workgroup (e.g., neurologic anesthesia or vascular radiology), and other necessary information. The page is then presented via a Microsoft ActiveX Data Object call to the SQL Server database engine. The database determines what text is to be displayed on the LED displays and then forwards the text to the queue manager. The database then returns control to the keypad controller, which illuminates an LED above the activated hot key. If a page for a physician or nurse is initiated from an OR, a light above that room’s door illuminates as a wayfinding aid.

    The queue manager determines the workgroups for a new page and inserts the new page either into those groups’ new-page queues or emergency queues. Although there are seldom >15 active calls, each queue may hold up to 100 calls. At 1.5-s intervals, the display controllers query the queue manager for the next page. The display controller then forwards that page to each display. If the page is displayed for the first time, a chime sounds. The current time, synchronized with the atomic clock in Boulder, CO, is displayed in the upper right corner, except when emergency pages are displayed. The display controllers then perform housekeeping chores (e.g., querying displays for functional status), during the remainder of the 1.5-s interval before querying the queue manager for the next page. After a page has been displayed once, it is placed in the active-page queue. The queue manager then cycles through this queue while any pages are active. Emergency pages are not placed in the active-page queue. When an emergency page is initiated, it is the only page shown on the LED displays, the light above the room door blinks, and the chime is sounded repeatedly until the page is answered. In the unlikely event that two or more emergency pages are active simultaneously, only the emergency pages are cycled until answered.

    The central servers, terminal servers, operating system, and database are all commercial products. The LED displays were initially custom-made products, but the manufacturer has subsequently added them to their standard product line. These displays are located throughout the hospitals where anesthesia services are provided or anesthesia personnel congregate.

    The programmable keypads were designed in-house and were assembled and tested under contract. The keypads can accept new embedded code downloaded from the server. This allows for remote reprogramming of the keypads without maintenance personnel physically interacting with each keypad (i.e., removing >450 keypads from the wall and reprogramming them with a laptop computer). Therefore, upgrading the keypads is rapid and cost-effective.

    An administrative program and several specialized tools for maintenance personnel were developed. The administrative program’s graphical user interface masks the relational database’s complexity and presents a more simplified view of the system. Pages, devices, reports, and other aspects of the system can be managed without use of the development engineering group. This feature allows maintenance personnel to be trained technicians, thereby decreasing the total cost of ownership and freeing the development engineering staff for other projects.

    User Functionality

    The CAPS presents two kinds of pages: 1) class page, which is a page for a class of individuals to come to a patient location, and 2) person page, which is a page for a specific individual to come to a multiple-patient location. Class pages have three parts. The prefix characters are alphabetic, denoting the work area (e.g., “N” for the north anesthesia area or “CL” for the catheterization laboratory). The middle characters denote the room number within that work group (e.g., “N 808” for room 808 in the north anesthesia area or “CL 109” for room 109 in the catheterization laboratory). The suffix character denotes the class of person needed in the room. Therefore, complete pages would be “N 808 A,” meaning that an anesthesiologist is needed in room 808 in the north anesthesia area, or “CL 109 N,” meaning that a nurse anesthetist is needed in room 109 of the catheterization laboratory. Person pages have two parts. The prefix denotes a multiple-patient location (e.g., “P” for postanesthesia care unit or “o” for outpatient recovery). The other characters are numeric, denoting the individual needed. Therefore, a complete person page would be “P49,” meaning that person “49” is needed in the postanesthesia care unit.

    Using CAPS is reasonably straightforward. For example, if a resident physician in cardiac catheterization room 104 needs to confer with the attending anesthesiologist, the resident pushes the “Physician” button on the keypad mounted on the anesthesia machine (Fig. 3). An LED above the button illuminates, confirming that the page has been received. Every monitor throughout the cardiac catheterization suite, including the room initiating the page, displays “CL 104 A” in green and chimes briefly (Fig. 4). The page remains on the LED display for 1.5 s as the system cycles from page to page. A page cycles every 1.5 s until it is deactivated by a person; there is no timeout feature for pages. When the attending anesthesiologist enters the room and pushes the “Physician” button, the page is no longer displayed anywhere and the LED above the button turns off. If the resident considers the page to be urgent, the resident pushes the “Urgent” button (Fig. 3) and then the “Physician” button; “CL 104 A” would appear in orange and cycles with any other pages. If there is an emergency in the procedure room, the two side-by-side emergency buttons are pushed simultaneously (Fig. 3). This action persistently displays “CL 104 A” in bright red on every display in the catheterization laboratory, and a chime rings until the emergency buttons in the room are pushed simultaneously. In the unusual event of >1 simultaneous emergency page, the display will cycle from emergency page to emergency page every 1.5 s, sounding the chime persistently, until all emergency pages are deactivated.

    Figure 3

    Figure 3

    Figure 4

    Figure 4

    This same basic feature is available throughout the environment of the CAPS. A hot key is pushed on the keypad and the defined page is displayed throughout the respective operating or procedural suite. Other examples of possible pages are shown in Table 1. The hot keys can vary from keypad to keypad. For example, in the operating suite, anesthesiologists and certified registered nurse-anesthetists are the only licensed providers with hot keys, whereas in the cardiac catheterization laboratory, a hot key pages registered nurses who provide sedation care. The system has the ability to add many additional pages through use of the numeric keys (Fig. 3). For example, by pressing “246” followed by the “Enter” key, a unique page can be displayed, such as “CL 104 MP” for medical photographer. The keypad screen (Fig. 3) displays the keyed page, confirming to the user that the page has been received. If >1 page is entered via the keypad, instead of the hot keys, the pages are cycled every 1.5 s on the keypad’s screen.

    The LED displays are more useful than the VPS cathode-ray tube monitors, which displayed a maximum of only four black-and-white characters. Like the CAPS, the VPS prefix character designated the workgroup, two digits identified the room number, and the suffix character indicated the personnel being paged. The CAPS displays allow a prefix, a room identifier, and a suffix, for a maximum of 10 characters that can be illuminated in 1 of 3 colors. Rooms can be specified by numbers, short words, or abbreviations. Without the limitations of the VPS, formerly cryptic pages are now displayed in unambiguous text. Whereas “P888” in the VPS meant that the postanesthesia care unit was full, this page is now displayed unambiguously on the CAPS as “PACU FULL.”

    When anesthesia and OR personnel hear the “new call” chime, they can glance at the display and read the new call. If they miss seeing the new page, the system offers shortcuts so one does not need to watch all the pages cycle through the display. Personnel indicators in the lower left corner of the display (Fig. 5) identify the class of individual required (e.g., anesthesiologist, nurse, or technician). Zone indicators in the upper left corner of the display identify the work areas that have active calls (e.g., “N” for north anesthesia and “B” for cardiovascular anesthesia). If an anesthesiologist responsible for the B zone hears a new page chime but misses seeing the new page, the anesthesiologist can glance at the display (Fig. 5) and observe that the new call was for someone else (e.g., if only “D” is seen in the upper left of the display, only D zone personnel have active pages). If “B” is in the upper left and if “A” is not in the lower left, then the anesthesiologist no longer needs to look at the display because the new page was for someone else. Pages are sorted numerically within the zone, so people need to watch the display only until the codes for their rooms are either displayed or passed over. The personnel and zone shortcut indicators are cumulative for all active pages and are displayed for all except emergency pages.

    Postimplementation Review

    At Mayo Clinic, each of the two hospitals has a CAPS. During the first 6 mo of operation, there were 8 h of unexpected downtime. There were four additional hours of planned downtime for installing lower priority functions, downloading keypad corrections, installing operating system patches, and correcting miscellaneous problems. After this initial shake-down period, the CAPS was down a total of 14 min in 3 mo (i.e., 0.144 min/day). In contrast, the VPS was down an average of 28.3, 29.7, 21.9, and 16.8 min/day in 1996, 1997, 1998, and 1999, respectively. Starting in 2000, the reliability of the VPS began to deteriorate compared with its historic norms. The deterioration became another issue that helped initiate the CAPS project. Despite the difficulty of comparing old and new technologic systems, the data show that the CAPS is more reliable than was the VPS.

    Clinical Evaluation

    During the installation of the CAPS, there was a brief period during which neither the VPS nor the CAPS was available in all areas. The VPS was removed in segments as the CAPS was installed, and beepers were used temporarily as a bridging communications medium. Anesthesiologists and nurse anesthetists have used beepers for many years for person-to-person communications, such as consultations and outside telephone calls, and as a means to reach individuals when they are outside of the video paging environment (e.g., intensive care units and hospital wards). Because departmental personnel were experienced and comfortable with beepers and telephones are mounted on every anesthesia machine, it was decided to use these devices during the transition from the VPS to the CAPS. This allowed comparison of the efficiency of using beepers with the efficiency of using the CAPS.

    Observations of paging with beepers occurred during a 4-day period, 2 days at each hospital. Each day, different ORs were studied on the basis of the implementation schedule of the CAPS. Data were gathered from within a randomly selected OR by recording the time a page was initiated to a beeper (beginning as the number was being dialed) and the time the responder entered the room. Because of the limitation of being able to observe only 1 OR at a time and the rapid installation of the CAPS, relatively few pages with beepers were observed (n = 12), all of which were routine, nonurgent calls. When the study was designed, it was expected that there would be 6 days of installation per hospital and, therefore, 12 days of observation for gathering beeper response times. Unfortunately for the study, but fortuitous for the practice, installation took only 2 days per hospital, which reduced the expected number of observations. The original CAPS installation schedule allowed more time for system verification in each work area than was actually needed and so the time allotted for beeper observations was significantly reduced.

    Similarly, observations for the CAPS occurred over a 4-day period, 2 days at each hospital. Data were gathered by recording the time a page appeared on the LED display, which was within 1.5 s of the time the button was pressed from within the OR, and the time the responder entered the room. Because the CAPS displays its pages on LED displays located throughout the surgical suite, several ORs could be observed simultaneously by watching the displays, and more data were collected (n = 57). No urgent or emergency pages were observed.

    The median response time for anesthesiologists paged with a beeper was 2.78 min (range, 1.00–7.23 min). Problem pages did occur, including incorrect beeper numbers that were given to next-shift personnel, multiple pages that were made because the caller was not certain that the correct number had been dialed, and missed or ignored pages that required repaging. The median response times for anesthesiologists paged with the CAPS was 1.57 min (range, 0.30–7.20 min). Because of the CAPS design, none of the problem pages observed with the beepers were observed with the CAPS. These results are summarized in Table 2 and Figure 6. A logarithmic transformation was applied to the data to satisfy the distributional assumptions required for the two-sample Student’s t-test. The t-test of the transformed data showed a statistically significant difference between the response times with beepers and the response times with the CAPS (P = 0.021, t 67 = 2.36). The CAPS had a shorter response time for anesthesiologists than the beeper method.

    Table 2

    Table 2

    Figure 6

    Figure 6


    Mayo Clinic anesthesiologists generally are responsible for more concurrent procedures than is common in an academic practice. For example, one anesthesiologist concurrently cares for two pediatric open-heart patients at Mayo Clinic, whereas the norm is one procedure per anesthesiologist at Duke and Stanford Universities (personal communication). Although there is no hard evidence that the CAPS directly allows for higher concurrency, the anesthesiology department and the institution have concluded that the CAPS is an important tool that allows for these ratios with safe delivery of anesthesia care. The reasoning is that when an anesthesiologist is busy caring for a patient in one location (e.g., placing a pulmonary artery catheter or inducing anesthesia) and is paged to another location, the page remains visible until it is answered. This prompts colleagues to answer the page, thereby ensuring that clinical problems are rapidly addressed. The system is used to indicate cardiac arrests and other emergencies, initiating an immediate response from many available personnel. The system is also used to page personnel in other services, such as the clinical laboratory, autotransfusion, surgical pathology, and housekeeping. By allowing communication with many groups, the CAPS can be used to manage procedural areas more efficiently.

    The design of the system is consistent with the communication philosophy that has developed at Mayo Clinic in both inpatient and outpatient environments. Patient care sites are equipped with a communication tool that identifies the state of the room. For the anesthesiology practice, the state of the room reflects the personnel needs in the room. If an anesthesiologist is needed, a visual page is displayed throughout the work environment informing both the anesthesiologist and the practice as a whole that assistance is requested in the procedure room. The postimplementation review demonstrates that the CAPS is more reliable than the system it replaced, with an average downtime of less than one minute per day.

    When comparing the CAPS with a system of beepers, which are the standard communication devices in many medical centers, the time to answer a page was statistically significantly less when the page was initiated using the CAPS than using a beeper and the opportunity for communication errors are eliminated. This study has a number of limitations. The sample size of beeper paging is small (n = 12). However, we have no reason to believe that these data are not representative of our beeper paging system. Also, although a statistically significant difference in response time was detected between the beeper system and the CAPS, the clinical relevance of this difference is unclear. The clinical relevance of 1.21 minutes response time depends on the clinical situation that prompted the page. If a page is initiated to discuss fluid management, it is unlikely that the observed shorter response time would make any difference. However, if the page is to secure assistance for an airway-related problem, then 1.21 minutes could make a significant difference.

    Another limitation of the study is that patient outcome data were not recorded as part of our data collection. All the pages observed were for routine matters (e.g., anesthesia induction, emergence, or routine questions). No emergencies or urgent pages were recorded in either group. A review of the CAPS database shows that there were 7 emergency pages during April 2002 when the paging system covered 97 ORs, 5 recovery rooms, and >46 nonoperative anesthetizing locations. The emergency pages were answered in an average of 35 ± 23 seconds. However, there are no data to compare this with emergency response to beeper pages. A much larger study would have to be undertaken to demonstrate an effect on patient outcomes. Although such a study was considered, the anesthesiology practice concluded that it was unwilling to investigate the clinical effect of paging without the CAPS because of concerns for patient safety and practice efficiency.

    The CAPS has a subtle effect on the environment of the operating suite because there is not a constant din of overhead audio pages. Instead, a brief chime announces a new page to the entire staff. Anesthesiologists in the ORs are not straining to hear garbled pages. Anesthesiology residents and certified registered nurse anesthetists are not waiting in frustration, wondering whether their pages have been heard. Pages are persistently visible on ubiquitous displays until answered.

    Mayo Clinic is a large group practice (>1000 attending physicians), and it can be difficult to ensure accountability of all members in a large organization (8). One drawback of using beepers is that staff may ignore or forget pages. With the CAPS, everyone in the procedural suites can see pages and be aware of pages that are not answered. The primary value of Mayo Clinic is “the needs of the patient come first.” Adherence to this principle encourages staff to respond to unanswered pages. However, even with assistance from colleagues, a continual pattern of ignoring pages becomes apparent. The CAPS promotes assistance from colleagues when a staff member is occupied with another patient and inhibits a pattern of unanswered pages in a manner not recognized by the anonymity of beepers. As a result, staff members are reluctant to have their pages displayed longer than necessary, even though there is no visible duration associated with any given page. The practice-wide result is that staff attend to the needs of patients in a timely manner without authoritarian management measures.

    The CAPS was designed to be a hands-free, reliable, and low-maintenance communication system. The system is more reliable than the VPS it replaced. The development and installation of the CAPS is associated with anesthesiologists responding more rapidly to paging with the CAPS than to paging with beepers. This may be associated with improved patient outcomes and greater OR efficiency.

    References 1. Marrin CA, Johnson LC, Beggs VL, Batalden PB. Clinical process cost analysis. Ann Thorac Surg 1997; 64: 690–4. 2. Macario A, Vitez TS, Dunn B, McDonald T. Where are the costs in perioperative care? Anesthesiology 1995; 83: 1138–44. 3. DeRiso B, Cantees K, Watkins WD. The operating rooms: cost center management in a managed care environment. Int Anesthesiol Clin 1995; 33: 133–50. 4. Abenstein JP, Warner MA. Anesthesia providers, patient outcomes, and costs. Anesth Analg 1996; 82: 1273–83. 5. Silber JH, Sean KK, Even-Shoshan O, et al. Anesthesiologist direction and patient outcomes. Anesthesiology 2000; 93: 152–63. 6. Gaba DM, Howard SK, Fish KJ. Crisis management in anesthesiology. New York: Churchill-Livingstone, 1994: 5–47. 7. Ereth MH, Byer DE, Behrens TL, Tri JL. Computer-based video paging [letter]. J Clin Monit 1989; 5: 217–9. 8. McMahon FB, McMahon JW. Psychology: the hybrid science. Homewood, IL: The Dorsey Press, 1982: 615–6. Attention Authors!

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    You can submit manuscripts electronically via http://www.rapidreview.com. There are links to this site from the Anesthesia & Analgesia website (http://www.anesthesia-analgesia.org), and the IARS website (http://www.iars.org).

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    Anesthesia & Analgesia97(1):196-204, July 2003.

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    The 'stuff' of the universe keeps changing | killexams.com real questions and Pass4sure dumps

    Credit: CC0 Public Domain

    The composition of the universe—the elements that are the building blocks for every bit of matter—is ever-changing and ever-evolving, thanks to the lives and deaths of stars.

    An outline of how those elements form as stars grow and explode and fade and merge is detailed in a review article published Jan. 31 is the journal Science.

    "The universe went through some very interesting changes, where all of a sudden the periodic table—the total number of elements in the universe—changed a lot," said Jennifer Johnson, a professor of astronomy at The Ohio State University and the article's author.

    "For 100 million years after the Big Bang, there was nothing but hydrogen, helium and lithium. And then we started to get carbon and oxygen and really important things. And now, we're kind of in the glory days of populating the periodic table."

    The periodic table has helped humans understand the elements of the universe since the 1860s, when a Russian chemist, Dmitri Mendeleev, recognized that certain elements behaved the same way chemically, and organized them into a chart—the periodic table.

    It is chemistry's way of organizing elements, helping scientists from elementary school to the world's best laboratories understand how materials around the universe come together.

    The sources of elements in the Universe, from 15 minutes to 8 billion years. Credit: Jennifer Johnson The sources of elements in the Universe, from 15 minutes to 8 billion years. Credit: Jennifer Johnson The sources of elements in the Universe, from 15 minutes to 8 billion years. Credit: Jennifer Johnson The sources of elements in the Universe, from 15 minutes to 8 billion years. Credit: Jennifer Johnson But, as scientists have long known, the periodic table is just made of stardust: Most elements on the periodic table, from the lightest hydrogen to heavier elements like lawrencium, started in stars.

    The table has grown as new elements have been discovered—or in cases of synthetic elements, have been created in laboratories around the world—but the basics of Mendeleev's understanding of atomic weight and the building blocks of the universe have held true.

    Nucleosynthesis—the process of creating a new element—began with the Big Bang, about 13.7 billion years ago. The lightest elements in the universe, hydrogen and helium, were also the first, results of the Big Bang. But heavier elements—just about every other element on the periodic table—are largely the products of the lives and deaths of stars.

    Johnson said that high-mass stars, including some in the constellation Orion, about 1,300 light years from Earth, fuse elements much faster than low-mass stars. These grandiose stars fuse hydrogen and helium into carbon, and turn carbon into magnesium, sodium and neon. High-mass stars die by exploding into supernovae, releasing elements—from oxygen to silicon to selenium—into space around them.

    Smaller, low-mass stars—stars about the size of our own Sun—fuse hydrogen and helium together in their cores. That helium then fuses into carbon. When the small star dies, it leaves behind a white dwarf star. White dwarfs synthesize other elements when they merge and explode. An exploding white dwarf might send calcium or iron into the abyss surrounding it. Merging neutron stars might create rhodium or xenon. And because, like humans, stars live and die on different time scales—and because different elements are produced as a star goes through its life and death—the composition of elements in the universe also changes over time.

    "One of the things I like most about this is how it takes several different processes for stars to make elements and these processes are interestingly distributed across the periodic table," Johnson said. "When we think of all the elements in the universe, it is interesting to think about how many stars gave their lives—and not just high-mass stars blowing up into supernovae. It's also some stars like our Sun, and older stars. It takes a nice little range of stars to give us elements."

    Explore further: UNESCO celebrates 150 years of chemistry's periodic table

    More information: Jennifer A. Johnson, Populating the periodic table: Nucleosynthesis of the elements, Science (2019). DOI: 10.1126/science.aau9540

    Journal reference: Science

    Provided by: The Ohio State University

    The 2013 Virtualization Review Reader's Choice Awards | killexams.com real questions and Pass4sure dumps


    The 2013 Virtualization Review Reader's Choice Awards

    A guide to the best companies and products in the virtualization market.

  • By Bruce Hoard
  • 01/01/2013
  • It's that time of year again when I have the pleasure of welcoming you to the combined 2013 Virtualization Review Reader's Choice Awards and Ultimate Buyer's Guide issue. This is where you can check out the prodigious -- and rapidly growing -- array of virtualization and cloud products that are available to meet your specific needs.

    When I say prodigious and growing, I'm talking about substantially increasing our numbers from last year, when we included 274 products from 177 companies. This year, in addition to adding four new cloud categories, we dug deep and raised the bar to 466 products and 412 companies.

    In the Reader's Choice Awards (RCAs) voting results (see "Methodology,"), VMware Inc. came through with yet another strong performance, taking home six RCAs and one Preferred Product award among the 16 categories. Citrix Systems Inc. ran a strong second to VMware, winning two RCAs and six Preferred Product awards, while Cisco Systems Inc. registered two RCAs and one Preferred Product award. Microsoft garnered five Preferred Product awards, while other Preferred Product/Editor's Choice award winners include Amazon Web Services LLC, Quest Software, Symantec Corp. and Veeam Software.

    Insofar as the Ultimate Buyer's Guide is concerned, as you can see from the amount of products we included, we spared no effort in our pursuit of the maximum number of products and companies that are germane to the virtualization universe. We hope you enjoy this sumptuous feast and find it as useful as it is comprehensive. I welcome your feedback with ideas on how we can make this issue even better next year. You can contact me at bhoard@1105media.com.

    Application VirtualizationVMware wins the Reader's Choice Award for the third straight year in this hotly contested category that pits the market leader against Citrix and its many years of application experience baked into XenApp. Citrix does win the Preferred Product award here, while the second Preferred Product award goes to Microsoft Application Virtualization (App-V), which makes a strong showing in this category for the second year in a row. Rounding things out, the Editor's Choice award goes to Symantec Workspace Virtualization, which reduces application conflicts, testing requirements and support calls while helping IT organizations improve management and control over endpoints.

    RCA WinnerVMware ThinApp - VMware Inc.Call for price - http://vmware.com

    Preferred ProductCitrix XenApp 6.5 - Citrix Systems Inc.Standalone pricing starts at $350 per concurrent user and includes one year of Subscription Advantage. XenApp is also included in XenDesktop Enterprise or Platinum - http://citrix.com

    Preferred ProductMicrosoft Application Virtualization (App-V) - Microsoft Corp.Call for price - http://microsoft.com

    Editor's ChoiceSymantec Workspace Virtualization 6.1 SP8 - Symantec Corp.$44 per node - http://symantec.com

    Server VirtualizationSomeplace very hot is likely to freeze over before anyone knocks VMware vSphere 5.0 off its well-earned -- and dominant -- perch in this category, from which it wins the RCA. Still, Microsoft Windows Server Hyper-V, which garnered a Preferred Product award, has transitioned from a gathering storm to a major force as it rides a powerful and still-growing wave of popularity in this most venerable of virtualization markets. The second Preferred Product award goes to Citrix XenServer, a true survivor that's available via a free download. The free, open source Oracle VM gets the Editor's Choice award.

    RCA WinnervSphere 5.0 - VMware Inc.VMware vSphere Standard starts at $995 for one processor - http://vmware.com

    Preferred ProductWindows Server 2012 Hyper-V - MicrosoftSee bit.ly/TpnLQ0 for licensing details - http://microsoft.com

    Preferred ProductCitrix XenServer 6.0 - Citrix Systems Inc.Pricing ranges from free to $1,000 per server for the Advanced Edition; $2,500 per server for the Enterprise Edition; and $5,000 per server for the Platinum Edition - http://citrix.com

    Editor's ChoiceOracle VM - Oracle Corp.Oracle VM has no license fee, only a support fee - http://oracle.com

    Desktop Virtualization & VDIThe RCA Winner and still champion: VMware View. Citrix can't be happy about this, and is no doubt tired of being a runner-up to VMware in this category -- a category that's still trying to achieve meaningful liftoff. Citrix wins two consolation prizes in the form of Preferred Product awards for XenDesktop and VDI-in-a-Box. The Editor's Choice award goes to Quest Workspace Desktop Virtualization, which only makes Dell look better and better as it continues to acquire value-adding companies.

    RCA WinnerVMware View 5.1- VMware Inc.$1,815 for VMware View 5 Enterprise Bundle: Starter kit plus basic (12x5) one-year support - http://vmware.com

    Preferred ProductCitrix XenDesktop 5.6 - Citrix Systems Inc.VDI Edition, $95 per user or device, $195 per concurrent user; Enterprise Edition, $225 per user or device; Platinum Edition, $350 per user or device - http://citrix.com

    Preferred ProductCitrix VDI-in-a-Box 5.1 - Citrix Systems Inc.Perpetual license $160; annual license $55; software maintenance $35 per year - http://citrix.com

    Editor's ChoiceQuest Workspace Desktop Virtualization 7.6 - Quest Software, a Division of Dell Inc.Desktop Edition starts at $99; VDI only sold per concurrent user - http://quest.com

    Mobile Virtualization & Bring Your Own DeviceCitrix breaks through for its first RCA win in this category with its mobility lynchpin, Citrix Receiver, a free, downloadable piece of client software that enables users to access their docs, apps and desktops from any device, including smartphones, tablets and PCs. VMware cops a Preferred Product award for Horizon Application Manager, which unifies numerous VMware and competing technologies, while Microsoft takes home the second Preferred Product award with System Center Configuration Manager. The Editor's Choice award goes to 2X Software 2X Client for RDP/Remote Desktop, which connects to home or office PCs from any desktop, laptop or mobile device.

    RCA WinnerCitrix Receiver - Citrix Systems Inc.Free with Citrix XenDesktop, Citrix XenApp and Citrix CloudGateway - http://citrix.com

    Preferred ProductHorizon Application Manager 1.5 - VMware Inc.$726 for Perpetual Bundle: 10-pack plus basic (12x5) one-year support - http://vmware.com

    Preferred ProductSystem Center 2012 Configuration Manager - MicrosoftGo to bit.ly/Spa7dd for pricing and licensing details - http://microsoft.com

    Editor's Choice2X Client for RDP/Remote Desktop - 2X SoftwareFree - http://2x.com

    Thin-Client & Zero-Client ComputingThe Dell acquisitions of Wyse and Quest have dramatically expanded Dell's reach into client computing. This is directly reflected in the Dell RCA victory for the Wyse T10 product and Quest's Preferred Product award for its Quest Workspace Desktop Virtualization ThinShell product, an application designed to replace the Microsoft Windows shell and provide a better logon experience for users. Teradici, best known for its PCoIP work with VMware View, takes home the second Preferred Product award for its PCoIP Zero Clients. The Editor's Choice award is captured by Devon IT DeTOS Terminal Operating System, a Linux-based OS that links multiple servers running multifarious protocols.

    RCA WinnerDell Wyse T10 1 - Dell WyseStarts at $299 for Ethernet; $349 with integrated wireless - http://wyse.com

    Preferred ProductQuest Workspace Desktop Virtualization ThinShell 2.5 - Quest Software, a Division of Dell Inc.Free for Quest Workspace Desktop Virtualization customers - http://quest.com

    Preferred ProductPCoIP Zero Clients 1.7.1 - Teradici Corp.Starts from $299 - http://teradici.com

    Editor's ChoiceDevon Terminal Operating System - Devon ITCall for price - http://devonit.com

    Virtualization Management & OptimizationThe RCA for this capacious category is won by VMware vCenter Operations Management Suite in a repeat of last year's performance. The stately vCenter delivers integrated performance, capacity and configuration management capabilities for vSphere, physical and hybrid cloud environments. Despite its prominence, however, vCenter is feeling some heat from Preferred Product winner Microsoft System Center, which has grown significantly in stature during the past year. Cisco Systems wins the second Preferred Product award in this category via its Virtual Network Management Center product, while the Editor's Choice award is bestowed upon Veeam Software in honor of its multitasking Veeam ONE for VMware and Hyper-V.

    RCA WinnervCenter Operations Management Suite 5.0 - VMware Inc.Standard Edition starts at $1,250 per 25-VM pack - http://vmware.com

    Preferred ProductSystem Center 2012 - MicrosoftOpen No Level (NL) License and Software Assurance two-year price for the Standard Edition is $1,323; Datacenter Edition is $3,607; more pricing information is available at bit.ly/wiQy0Y - http://microsoft.com

    Preferred ProductVirtual Network Management Center 1.3 - Cisco Systems Inc.Call for price - http://cisco.com

    Editor's ChoiceVeeam ONE for VMware and Hyper-V 6 - Veeam Software$450 per socket; also available in a Free Edition - http://veeam.com

    Cloud Infrastructure & PlatformIn a high-profile, VMware-Microsoft matchup, VMware wins the RCA victory here with Cloud Foundry, edging out Preferred Product award winner and early Platform as a Service (PaaS) competitor Windows Azure. Citrix also wins a Preferred Product award with Citrix CloudPlatform, its "cloud orchestration system" based on Apache CloudStack. Veteran cloud provider Amazon Web Services gets the Editor's Choice nod for its long-standing Elastic Compute Cloud (EC2).

    RCA WinnerCloud Foundry - VMware Inc.Call for price - http://cloudfoundry.org

    Preferred ProductWindows Azure - MicrosoftSee bit.ly/x3INk9 for purchase options and pricing information - http://microsoft.com

    Preferred ProductCitrix CloudPlatform - Citrix Systems Inc.Call for price - http://citrix.com

    Editor's ChoiceAmazon Elastic Compute Cloud - Amazon Web Services LLCCall for price - http://aws.amazon.com

    Cloud StorageRCA Winner Dropbox is getting at least as much attention for its corporate misuses as it has for its intended uses. Either way, it has made a lasting impact on IT users and IT organizations. Amazon Web Services picks up one Preferred Product award here with its user- and developer-friendly Simple Storage Service (Amazon S3), while the EMC Atmos cloud delivery platform takes the other, based on its cost-efficient scaling capabilities. The Editor's Choice award goes to relative newcomer NexGen Storage for its n5 Storage System, an innovative SAN for midsize organizations.

    RCA WinnerDropbox - DropboxFree edition from 2GB to 18GB; Pro Edition starts at $9.99 per month for 100GB, 200GB or 500GB plans; Team Edition plans start at 1TB for five users, call for price - http://dropbox.com

    Preferred ProductAmazon Simple Storage Service - Amazon Web Services LLCCall for price - http://aws.amazon.com

    Preferred ProductAtmos - EMC Corp.Call for price - http://emc.com

    Editor's Choicen5 Storage System -  NexGen Storage Inc.$55,000 - http://nexgenstorage.com

    Cloud SecurityTrend Micro SecureCloud takes home the RCA Winner in this all-important category by protecting public and private clouds -- as well as vSphere environments. It can be deployed as a hosted service or an on-premises software app. Symantec receives a Preferred Product award for its O3 Cloud Identity and Access Control product, which provides a single, secure access point to numerous cloud and Web apps and services. McAfee Cloud Security wins the second Preferred Product award by enabling businesses to extend and apply their own access and security policies into the cloud. The Editor's Choice winner here is Check Point Software Technologies and its affordable (starting at $19 per month) Check Point SMB Cloud-Managed Security Service.

    RCA WinnerSecureCloud - Trend Micro Inc.Call for price - http://trendmicro.com

    Preferred ProductSymantec O3 Cloud Identity and Access Control - Symantec Corp.            Price is based on hardware appliances or service subscriptions on a per-user schedule - http://symantec.com

    Preferred ProductMcAfee Cloud Security - McAfeeCall for price - http://mcafee.com

    Editor's ChoiceCheck Point SMB Cloud-Managed Security Services - Check Point Software Technologies Inc.Starts at $19 per month - http://checkpoint.com

    Cloud SoftwareChalk up another RCA win for Citrix via ShareFile, its cloud-based data storage, sharing and collaboration product that dovetails with the company's "personal cloud" mentality. Preferred Product award winner No. 1 is the IaaS Cloud Manager offering from NetIQ. Preferred Product award winner No. 2 is Fusion Tables from Google, which enables users to visualize data via various graphic means. Puppet Enterprise, from Puppet Labs, is the Editor's Choice award winner, and has collected kudos for simply managing physical, virtual and cloud-based systems.

    RCA WinnerShareFile - Citrix Systems Inc.Call for price - http://citrix.com

    Preferred ProductCloud Manager 2 - NetIQ Corp.Call for price - http://netiq.com

    Preferred ProductFusion Tables - Google Inc.Call for price - http://google.com

    Editor's ChoicePuppet Enterprise - Puppet LabsCall for price - http://puppetlabs.com

    Business ContinuityIn a critical category such as this, you expect a company such as VMware to compete strongly, which is what it does with vCenter Site Recovery Manager, winning the RCA. It builds on vSphere Replication and requires vCenter Server to power its assortment of recovery capabilities. Always strong in this category, Veeam takes home a Preferred Product award for Veeam Backup & Replication, which is now at version 6.5. Also copping a Preferred Product award is IBM Tivoli Manager, touted by IBM for its centralized, policy-based, enterprise-class data backup and recovery prowess. Acronis earns the Editor's Choice award with its Acronis Backup & Recovery product that works with companies of all sizes.

    RCA WinnervCenter Site Recovery Manager 5.0 - VMware Inc.Standard Edition pricing starts at $195 per VM - http://vmware.comPreferred ProductVeeam Backup & Replication 6.1 - Veeam SoftwareStarts at $699 per CPU socket and includes first-year maintenance; pricing is the same for VMware and Hyper-V, and customers can swap licenses between hypervisors at no charge - http://veeam.com

    Preferred ProductIBM Tivoli Storage Manager - IBM Corp.Call for price - http://ibm.com

    Editor's ChoiceAcronis Backup & Recovery 11 - Acronis Inc.$1,799 per server - http://acronis.com

    Virtualization AutomationVirtualization automation is something of a Holy Grail that has yet to be fully realized, but BMC VaraLogix wins the RCA for this category with its VaraLogix Q product that adds a stimulus to the DevOps movement. ManageIQ wins a Preferred Product award with EVM Automate and its multiplicitous automation features, while Reflex Systems does the same with vProfile. rPath closes out this category with the Editor's Choice award for rPath Cloud Engine, which is IaaS-to-PaaS conversion software for cloud stack vendors and services providers.

    RCA WinnerVaraLogix Q - BMC VaraLogixCall for price - http://varalogix.com

    Preferred ProductEVM Automate - ManageIQCall for price - http://manageiq.com

    Preferred ProductvProfile 3.3 - Reflex Systems LLCPricing is about $595 per socket - http://reflexsystems.com

    Editor's ChoicerPath Cloud Engine - rPathCall for price - http://rpath.com

    JAMS - MVP Systems Software Inc.Call for price - http://jamsscheduler.com

    UC4 Automation Engine - UC4 SoftwareCall for price - http://uc4.com

    Storage VirtualizationStorage is increasingly playing a front-and-center role in virtualization environments, and RCA Winner NetApp is carving out market share with its NetApp V-Series Open Storage Controller by enhancing the value of legacy storage systems without forklift upgrades. The venerable Brocade wins a Preferred Product award for its DCX 8510 Backbones, while Hitachi Data Systems Virtual Storage Platform (VSP) 1 takes the other Preferred Product award for its compatibility with a wide range of products. The Editor's Choice award goes to the Tintri VMstore T540 Storage Appliance and its beefed-up flash capacity.

    RCA WinnerNetApp V-Series (V6200 Series/V3200 Series) Open Storage Controller - NetAppCall for price - http://netapp.com

    Preferred ProductDCX 8510 Backbones - Brocade Communications Systems Inc.Call for price - http://brocade.com

    Preferred ProductHitachi Virtual Storage Platform (VSP) 1 - Hitachi Data Systems Corp.Starts at $232,000 for a single Hitachi Virtual Storage Director pair controller with 16 FC host ports, 48GB of cache, no disk capacity and basic OS software - http://hds.com

    Editor's ChoiceTintri VMstore T540 Storage Appliance with Tintri OS 1.4 - Tintri Inc.Up to 1,000 VMs on a single storage appliance, call for price - http://tintri.com

    Network VirtualizationNetworking technology is critical to future virtual, cloud-based datacenters, and it comes as no surprise that Cisco wins the RCA in this category on the technological strength of its Nexus 1000V Virtual Switches. The Citrix NetScaler SDX family of virtual appliances builds on NetScaler's well-established technical networking chops to take a Preferred Product award here, and Riverbed also wins a Preferred Product award for its Steelhead appliances that drive WAN optimization. BIG-IP Local Traffic Manager Virtual Edition from F5 Networks captures the Editor's Choice award.

    RCA WinnerNexus 1000V Virtual Switch 1.5.1a - Cisco Systems Inc.Call for price - http://cisco.com/go/1000v

    Preferred ProductCitrix NetScaler SDX - Citrix Systems Inc.Call for price - http://citrix.com

    Preferred ProductSteelhead Appliances - Riverbed TechnologyCall for price - http://riverbed.com

    Editor's ChoiceBIG-IP Local Traffic Manager Virtual Edition 11.2 - F5 Networks Inc.$7,995 - http://f5.com

    Virtualization SecurityThis is a top-of-mind topic as virtualization becomes ever more pervasive. Cisco is the RCA Winner here with its Cisco Virtual Security Gateway for Nexus 1000V Series Virtual Switch, a virtual appliance that delivers security and compliance for virtual computing environments. The first Preferred Product award goes to Trend Micro Deep Security, which works in physical, virtual and cloud environments. The second Preferred Product award belongs to Symantec Endpoint Protection, which is a powerful antivirus endpoint software. Kaspersky Lab, in business since 1997, wins the Editor's Choice award for its Kaspersky Security for Virtualization product.

    RCA WinnerCisco Virtual Security Gateway 1.3.1 for Nexus 1000V Series Virtual Switch - Cisco Systems Inc.Call for price - http://cisco.com

    Preferred ProductDeep Security 8 - Trend Micro Inc.Call for price - http://trendmicro.com

    Preferred ProductSymantec Endpoint Protection 12.1 - Symantec Corp.$30.96 to $54.18 per user license with discounts for volume and multi-year purchase - http://symantec.com

    Editor's ChoiceKaspersky Security for Virtualization - Kaspersky Lab ZAOCall for price - http://kaspersky.com

    Virtualization TrainingThe demand for virtualization training is only going up as virtualization becomes more sophisticated and integrated with cloud and other core datacenter technologies. Based on its efforts in this area, Global Knowledge Training LLC Cloud Computing Courses is the RCA Winner, followed by Preferred Product award winners TrainSignal with its VMware Video Training Library, and NetCom Learning with its Microsoft Technical Certification Training. Intense School and InfoSec Institute takes the Editor's Choice award for its IT Security Training and Certification Boot Camp.

    RCA WinnerCloud Computing Courses - Global Knowledge Training LLCCall for price - http://globalknowledge.com

    Preferred ProductVMware Video Training Library - TrainSignal Inc.Call for price - http://trainsignal.com

    Preferred ProductMicrosoft Technical Certification Training - NetCom LearningCall for price - http://netcomlearning.com

    Editor's ChoiceIT Security Training and Certification Boot Camp - Intense School and InfoSec InstituteCall for price - http://intenseschool.com

    Hatsize 3.13 - Hatsize Corp.Pay-as-you-Go starts at $40 per day; Reserve-and-Grow flat-fee model; subscription - http://hatsize.com

    Virtualization Courses - Learn iT!See Web site or call for price - http://learnit.com

    About the Author

    Bruce Hoard is the new editor of Virtualization Review. Prior to taking this post, he was founding editor of Network World and spent 20 years as a freelance writer and editor in the IT industry.

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