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As cellular protection Challenges Mount, How Can CIOs and CISOs dispose of Blind Spots?
November 13, 2018 | through John Harrington Jr.
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If we’ve learned anything this 12 months, it’s that cellular malware, malvertising and phishing assaults are starting to be. groups of all sizes and industries are in danger, and IT and protection leaders liable for managing endpoints and mobile safety are well aware that their companies’ statistics, consumer privacy and brand reputation — just to identify a few — are in the crosshairs of threat actors who stand to profit more than they must lose.
security gurus are desperately trying to find tactful tactics to are searching for out and break cellular malware because it becomes greater superior and different, and as incidents develop into more regular. With phishing, man-in-the-core (MITM) and statistics exfiltration attacks on the upward thrust, it’s not ever been greater crucial to cowl all our bases and educate conclusion clients. And let’s not overlook that threats come from all directions, not just the outdoor. really, personnel are the weakest link; laborers are infamous for consuming huge amounts of records and inadvertently subjecting their organizations to criminal and regulatory compliance violations.
Register for the Dec. 4 webinar
a short record to beginning Your cellular safety method
With so many distinctive challenges to deal with, where can chief information protection officers (CISOs) and chief guidance officers (CIOs) even begin to prioritize? At a minimal, these stakeholders should reply here questions as quickly as viable:
With cellular instruments becoming in number and range, how can we achieve enough insurance policy at a granular level?
How do we implement compliance for equipment clients devoid of disrupting their stage of productivity and interoperability with internal and exterior stakeholders?
As personnel demand anytime-anyplace accessibility from the contraptions of their deciding upon, how do we be sure that the appropriate, licensed clients are becoming the accurate entry they're entitled to?
In crafting applicable responses and action plans to address these questions, it’s abundantly clear that contemporary commercial enterprise security challenges demand a deeper stage of visibility, coverage and insurance plan. happily, there are modernized techniques obtainable to simplify and streamline this system.
Unify Your method to Endpoint management
Unified endpoint administration (UEM) is foundational to the success of modernized endpoint and mobile protection. UEM permits organizations to take a constant management approach to view, manipulate and protect any machine — whether it’s a smartphone, tablet, desktop or computing device — all from one region. past devices, UEM offers IT groups a fantastic capacity to:
manage consumer identification and access;
deliver mission-vital functions;
Make crucial content material obtainable for collaboration; and
provide relaxed entry to business resources and statistics.
An most excellent unified endpoint management platform can be wealthy with synthetic intelligence (AI) insights, actionable advice and contextual analytics that enable administrators to find dangers and alternatives regarding their environment — and offer appropriate information to prioritize and overcome challenges in as few steps as viable.
to maximise the protection of your endpoint and mobile ambiance, your UEM solution should make it convenient to configure and implement guidelines at a granular degree. directors should still be in a position to detect when an unapproved application is installed on a device, when consumer habits appears suspicious or when a dangerous URL is clicked. furthermore, it should be standard to automate the type of response that happens when that class of incident occurs.
Add useful danger and information administration
beyond assurance that your devices, clients, functions, content material and records are comfy, groups need to make sure that they could identify and reply to threats before they make an impact. lots of the phishing and malware attacks we examine within the information have already befell. To in the reduction of the variety of these incidents, groups should be able to admire and respond to threats in the moment. in case you would not have an appropriate framework to check which of your contraptions have malware on them — or no matter if there’s a cybercriminal concentrated on your essential property — the time is now to get the applicable method and tools in location.
last, however no less important, is facts. data has proven to be a double-edged sword for IT and security groups: Its accessibility is basic for enterprise productiveness, yet if accessibility is too huge, fees go up. If it’s underregulated, vulnerabilities boost. accordingly, applicable suggestions and investments ensure that:
facts consumption is measured and controlled;
Conditional entry to functions, content material and supplies is enforced; and
searching behavior is monitored and maintained.
A Partnership for complete cell danger Prevention
To assist organizations rise above these very true protection challenges, Wandera and IBM MaaS360 with Watson joined forces to bring better visibility, policy and protection.
in line with Roy Tuvey, co-founder and president of Wandera, this partnership “makes it possible for IT leaders to with no trouble have in mind and manipulate cell chance. The joint answer supplies extraordinary visibility on the endpoint and in the mobile community, allowing for a deeper evaluation of cellular threats and excellent-tuned policy movements to preserve in opposition t them. we are excited to be participating with IBM MaaS360 with Watson to dispose of cell blind spots and equip consumers with the tools they should totally embrace mobility as a business enabler.”
join experts from IBM and Wandera for an upcoming live webinar at 1 p.m. EST on Dec. 4 to study extra about this interesting collaboration and see a live demonstration of latest platform integrations and capabilities.
Register for the Dec. four webinar from Wandera/IBM
Tags: Endpoint management | Endpoint insurance plan | Endpoint protection | IBM security | MaaS360 | mobile functions | mobile equipment administration (MDM) | cellular protection | Unified Endpoint management (UEM)
John Harrington Jr.
Portfolio advertising and marketing for IBM MaaS360
John has spent the previous 6 years working for an business-main utility-as-a-provider (SaaS) primarily based unified endpoint...
24 Posts
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July 6, 2012 through NotebookReview team of workers Reads (3,279)
by using Andy Patrizio
IBM has brought a utility system for assisting a number of virtual laptop solutions on a collection of IBM-distinctive reference infrastructures, allowing you to take your work computing device anywhere.
called the IBM SmartCloud desktop Infrastructure, the options use a variety of desktop virtualization technologies that enable corporations to centrally manage computers while permitting employees with access to purposes from basically any device.
IBM equipment x vice president Roland Hagan said in a video accompanying the announcement that the SmartCloud initiative turned into designed to “help organizations manage the transition to an ‘anyplace, every time’ workplace cost effectively, while minimizing possibility.”
He mentioned shoppers have given IBM three factors for imposing computer virtualization: the bring Your personal equipment to work flow; that organizations are looking to aid however have IT considerations; increased considerations with protection and compliance because of the various areas employees work backyard the workplace; and the complexity of supporting so many different devices, together with smartphones and tablets.
That’s the aim of this digital computing device: to prevent the physical constraints of computing by using letting users run a computing device, laptop, computing device or Mac, pill or smartphone. it is designed to aid systems across numerous industries, together with healthcare, training, fiscal features and retail, as well as the public sector, native, state and federal executive groups.
SmartCloud computer Infrastructure gives a group of IBM-distinct reference infrastructures with a decision of a number of virtual laptop solutions, together with Citrix and VMware in addition to an IBM answer offered with Verde’s virtual Bridges, working on IBM system x servers.
SmartCloud computing device also offers IBM’s Tivoli Endpoint manager for management of the different instruments and IBM safety entry manager for single signal-on throughout the business. The typical infrastructure is in response to IBM’s device x servers.
this kind of system is required because we’re now not in a one-computing device-mannequin-matches-all world from now on, mentioned Charles King, primary analyst with Punt-IT. “earlier than the total BYOD aspect, the fundamental motive corporations insisted on the same kind of desktop or smartphone became to create an easier administration schema for his or her IT guys. That’s conveniently now not going to be operating process for the titanic majority of organizations from here on out,” he mentioned.
“So what IBM is doing is helping IT managers and group of workers be bendy adequate that they could supply full flexibility and safety, whatever contraptions americans convey into the place of work,” he delivered.
it is possible to construct your own infrastructure akin to what IBM is offering, but IBM offers a turnkey solution, which means you'll have to spend much less time and funds in case you just go along with pre-configured systems like this”. introduced King.
IBM is launching a mobile equipment administration suite, integrating its BigFix acquisition to provide management of protection guidelines throughout iPhone and Android devices.
In standard, we nevertheless see many corporations limiting their employees to electronic mail, contacts and calendar as a result of they’re ready before making a decision on deploying MDM.
Christian Kane, analyst at Forrester research Inc.
IBM Endpoint manager for cellular gadgets also supports Symbian and Microsoft home windows phones. it's at present in Beta. The software makes it possible for groups to selectively wipe business records if a tool is lost or stolen. it will probably even be used to configure passcode guidelines, encryption and VPN entry.
The application can work on both employee and corporate-owned mobile contraptions. It uses an agent to supply management capabilities. it may possibly also deny company email access if it detects a tool isn't complying with corporate safety policies. The software will also be installed in hours, in response to IBM.
here's huge Blue’s first step into cell machine management market, however the enterprise has been bolstering its mobile portfolio, observed Christian Kane, an analyst of infrastructure and operations at Cambridge, Mass.-based mostly Forrester research Inc. Up formerly, IBM has been offering cell management via its knowledgeable features company, Kane noted.
“The cell management technologies should flow towards integrating with core IT techniques,” Kane mentioned. “In time-honored, cell gadget administration is only one piece of the puzzle; I see MDM stepping into cell application administration.”
Forrester has identified greater than forty MDM vendors that offer a number of on-premise, hybrid and cloud-based mostly utility. Sybase and first rate know-how are among the many dependent leaders, Kane referred to. AirWatch and BoxTone are smaller contenders with amazing facets, he observed.
IBM bought endpoint management seller BigFix in 2010. The business became rolled into the IBM application community, calling it IBM Tivoli Endpoint supervisor. until 2010, Tivoli had few, if any, endpoint management capabilities. Tivoli focused basically on servers and data middle configuration administration.
BigFix has lengthy labored with company computers and laptops, the usage of agents to realize machines that would not have the newest antivirus, antimalware signatures and different supplier patches or are not configured properly to operate on the community. The BigFix software is scalable as much as hundreds of lots of devices. The company had a huge presence within the vigor management market.
corporations that make a decision to deploy MDM are in particular installing it alongside BlackBerry commercial enterprise Server (BES), because most MDM suites don’t integrate well with BES, Kane said. Many more organizations are taking a wait-and-see strategy earlier than investing in MDM whereas the market consolidates and vendors add further capabilities, comparable to cellular software provisioning and protection, he stated.
“In conventional, we nevertheless see many companies limiting their personnel to e mail, contacts and calendar as a result of they’re ready before making a choice on deploying MDM,” Kane noted.
IBM acquires Worklight for cell development In an extra stream to bolster its cellular administration capabilities, IBM obtained Israel-based mostly mobile platform provider Worklight. phrases of the deal were no longer disclosed.
The company specializes in cellular development software that allows developers to create cell apps across cellular gadget structures. Worklight’s middleware appliances act as a gateway to tie records core servers with cellular purposes the usage of XML files. Centralized administration utility gives IT teams a top level view of the deployed apps.
“We’re not just speaking in regards to the apps on the contraptions (and there are many contraptions), however additionally the backend server infrastructure fundamental and this has to be enterprise-ready,” wrote Bob Sutor, vice president of IBM cell Platform. “by this I suggest it must scale and also you have to be capable of combine it with the capabilities, applications, techniques and data which are elementary to your corporation.”
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Cheetah Mobile Reiterates its Third Quarter 2017 Total Revenue Guidance
BEIJING, Oct. 27, 2017 /PRNewswire/ -- Cheetah Mobile Inc. (NYSE: CMCM) ("Cheetah Mobile" or the "Company"), a leading mobile internet company that aims to provide leading apps for mobile users worldwide and connect users with personalized content on the mobile platform, today responded to the allegations raised in a short seller's report dated October 26, 2017.
Cheetah Mobile believes these allegations are unfounded and contain numerous errors, unsupported speculation, and a general misunderstanding of the industry and the Company's business model. The Company stands by its publicly reported financial results and its public disclosures regarding the Company's business. The Company has informed its board of directors and its independent auditors of the report, and will conduct a review of the allegations as appropriate. Today the Company would like to clarify certain key errors in the report.
Allegations Regarding Live.me:
i) Comparison with YouNow
The allegations question Live.me's revenue based on comparison with YouNow. As Live.me is well ahead of YouNow on metrics such as user downloads and total grossing ranking according to publicly available data. It is not meaningful to compare the revenue of Live.me and YouNow.
Live.me and YouNow's Download Rankings on Google Play
Live.me was among the top 10 social apps in the U.S. on Google Play in terms of user downloads V.S. YouNow among the top 50.
Live.me and YouNow's Download Rankings on Apple's App Store
Live.me was among the top 35 social apps in the U.S. on Apple's App Store in terms of user downloads V.S. YouNow among the top 66.
Live.me and YouNow's Gross Rankings on Google Play
Live.me remained the No. 1 grossing social app in the U.S. on Google Play V.S. YouNow among the top 25.
Live.me and YouNow's Gross Rankings on Apple's App Store
Live.me was among the top 5 grossing social apps in the U.S. on Apple's App Store V.S. YouNow among the top 30.
In addition, Live.me is materially different from YouNow in several key aspects of its business model. For example, Live.me has significantly more mobile users than YouNow, who exhibit fundamentally different behaviors than PC users. Also, through a so-called "Back to Coin" feature, a broadcaster can convert virtual gifts he or she receives into coins and give them to his or her followers and other broadcasters and users. It is an effective mechanism to transform virtual gifts into a social currency to foster a vibrant and healthy social environment on the platform.
ii) Users and broadcasters' spending pattern
The allegations used incorrect methods to estimate the cost of coins and so arrived at the wrong conclusion that top broadcasters gave away more than they received. They also questioned the spending patterns of viewers and broadcasters, which shows a fundamental lack of understanding of the live broadcasting industry and Live.me in particular. Live broadcasting with virtual gifting is a relatively new phenomenon, which first became very popular in Asia only in the last couple of years. Many users are willing to spend significant amount of time and money to enjoy these types of interactions they otherwise may never be able to experience. Live.me is one of the pioneers that started this business model in the U.S. and has enriched the lives of many people.
In addition, many broadcasters are themselves viewers of other broadcasters and thus are willing to send virtual gifts to others. Based on the Company's data, about 80% of users on the Live.me platform shared virtual gifts they received with other users on the platform.
iii) Broadcasters' followers
The allegations suggest that top earning broadcasters are fake because they don't have many followers on mainstream social platforms. This actually is a unique feature of Live.me because it has cultivated a significant number of home-grown online celebrities who were not online celebrities already popular on other social platforms. Many unknown ordinary people have become extraordinary online stars on Live.me and their experiences are quite inspirational. For example, one of the Company's broadcasters in the U.S. was a solider. After returning to the U.S. from overseas deployment, he lost an arm in a traffic accident. Yet, he didn't give up on life. He became a live broadcaster on Live.me and gained significant popularity. His life story inspires many fans to take on life's challenges with a positive attitude.
iv) User account
The allegations also suggest that many of the company's users are fake because their user names are similar. This can be a mixed result. On the one hand, it is common for many online users to have user names similar to well-known figures or certain popular phrases. For example, there are about 60 accounts having name similar to singer Taylor Swift on Twitter based on a quick search. On the other hand, there might be "fake accounts" on the platform created by illegitimate users. Fake accounts are a problem across social networks (e.g. Facebook, Twitter), and Live.me is committed to fighting account fraud. The Live.me team is actively building machine learning content moderation tools to detect and combat fraud.
Allegations Regarding Utility Products:
i) User Data
The Company stands by its previously disclosed user MAUs. While there has been certain decline in the MAUs of Clean Master and Security Master since early 2015, the Company has launched a series of new casual games since late 2015, and these casual games reached around 100 million MAUs in the end of the second quarter of 2017. The Company's other utility products such as CM Launcher and Cheetah Keyboard also have gained significant growth in user base. For example, CM Launcher has remained one of the top 3 personalized apps in the U.S. on Google Play since May 2017 according to App Annie. The allegations estimate of the Company's total MAUs based on incomplete information relating to just a subset of the Company's many products is entirely misleading. In addition, users often have multiple Cheetah Mobile products installed in a single phone and such users will be counted only once in deriving the Company's overall MAUs. Thus, the loss of a user in one product may not reduce the MAUs accordingly.
ii) Facebook effect
It is true that in 2015, Facebook was the main third-party advertising platform which contributed to most of the Company's overseas revenues for utility products. While revenue contribution from Facebook decreased over the last two years, the Company remains a significant business partner of Facebook and is one of the largest distributors of Facebook in the China market. In addition, the Company has diversified its revenues sources and it is working with multiple advertising networks including Google Admob, Twitter, Yahoo and other Ad exchanges. Facebook only contributed to 22% of the Company's mobile utility revenues in the second quarter of 2017.
iii) Sales team
The allegations question the revenues of the Company's utility products and services because of the departure of certain sales people. This also reflects a fundamental misunderstanding of the Company's business. The Company's direct sales team that sources advertisers only contributed a small portion of the revenues for utilities products, while the majority of such revenues are directly from third party advertising networks such as Facebook and Google Admob, which do not require the significant involvement of a sales team.
iv) Utility products' usefulness
The allegations claimed that the Company's utility products are "useless". On the contrary, the Company's core utility products Clean Master and Security Master received 4.7 scores in Google Play with more than 40 million and 24 million users respectively participating in the review. In addition, the Company's junk file cleaning functions have been embedded in mainstream mobile phones such as Samsung and Xiaomi models to provide file cleaning services. Cheetah Mobile Security Master (4.2) received the best antivirus software for Android award according to an AV-TEST Product Review and Certification Report – Sep/2017. That report can be accessed at https://www.av-test.org/en/antivirus/mobile-devices/android/september-2017/cheetah-mobile-security-master-4.2-173506.
Allegations Regarding Cheetah Mobile's Other Financial Matters
i) Cash Balance
The Company stands by its previous disclosure that as of June 30, 2017, the Company had cash and cash equivalents, restricted cash and short-term investments of RMB2,383.3 million (US$351.5 million). The Company maintained strict internal control procedures. The Company regularly reconciles cash and cash equivalents and time deposits with its bank statements and documented the bank statements and reconciliation reports every month. The Company received unqualified opinions regarding its internal control over its financial reporting as of the years ended December 31, 2015 and 2016, respectively, from its independent auditor. Further information regarding the Company's interest income and expenses are provided below.
Interest Income, net
Interest income and interest expense are netted and disclosed as "Interest income, net" in the Company's financial statements.
Year Ended December 31,
2014
2015
2016
RMB
RMB
RMB
US$
Interest income
28,221
15,097
15,675
2,258
Interest expense
-
(547)
(7,892)
(1,137)
Interest income, net
28,221
14,550
7,783
1,121
Interest income fluctuation
The interest income for the second quarter of 2017 was RMB6.89 million, and decreased by 29% compared to the interest income of RMB9.68 million for the fourth quarter of 2014, which mainly reflects the combination of an increased amount of cash bank balances and the significant decrease in deposit interest rates for RMB and USD accounts.
CMCM Reported Cash Balance vs Interest Income
As of
31-Dec-14
30-Jun-17
RMB
RMB
(in thousands)
Cash and cash equivalents
1,115,738
1,848,638
Time deposits recorded in short-term investments
428,330
440,472
Total cash and bank balance
1,544,068
2,289,110
% inc/(dec)
48%
For The Three Months Ended
31-Dec-14
30-Jun-17
RMB
RMB
(in thousands)
Interest income, net
9,678
3,380
- Interest expense
-
(3,517)
- Interest income
9,678
6,897
% inc/(dec)
-29%
ii) Capital Expenditure
The Company is an asset light company. It has moved away from buying and utilizing its own servers and almost all of the Company's apps are deployed in cloud systems such as Amazon Web Services. The Company incurred significant costs for these cloud services, bandwidth and internet data center expenses. All of these expenses are included in the cost of revenues, which amounted to RMB1,543.8 million (US$222.4 million) in 2016.
iii) Share-based compensation expenses
A number of factors contributed to a decrease in share-based compensation in recent quarters. The Company granted a significant number of equity awards in 2014 and 2015. It has elected to recognize share-based compensation using the accelerated method for all equity awards granted with graded vesting. The Company has not granted similar equity awards in subsequent years, and the Company's share prices have been in a downward trend. As a result, the Company's share-based compensation expenses are more front loaded during the previous several years.
iv) Debt
The allegations question why the Company still has about $70 million debt while its cash balance is growing. There is nothing unusual about this, as the Company has multiple units operating across several countries. It is common practice to maintain a banking relationship with multiple financial institutions for better liquidity management.
Allegations Regarding OrionStar Investment:
The allegations claim that the OrionStar investment is a vehicle for the misappropriation of shareholder capital. Because the transaction is considered a related-party transaction, the Company has followed strict procedures to ensure the fairness of the investment. Each of the Company and Kingsoft Corporation, the parent company of Cheetah Mobile, engaged an independent appraiser to evaluate the transaction and the audit committee of the Company has approved the transaction as well. Several external investors also invested in OrionStar at the same valuation.
Allegations Regarding Management Departure and Selling Shares:
The allegations cast the departure of Mr. Ka Wai Andy Yeung, the Company's former CFO, as a red flag indicating the Company is in difficulty. Mr. Yeung is a well-respected U.S. trained professional. Before his departure in March 2017 for another business opportunity, he has been with the Company for nearly three years. The current CFO, Mr. Vincent Zhenyu Jiang, joined the Company in April 2017, he is a CFA charter holder and also an attorney registered in the State of New York, and previously worked at the prestigious Wall Street law firm Skadden, Arps, Slate, Meagher & Flom LLP.
Cheetah Mobile reiterates its third quarter financial forecast of total revenues to be between RMB1,150 million (US$170 million) and RMB1,210 million (US$178 million), representing a year-over-year increase of 2% to 7%.
About Cheetah Mobile Inc.
Cheetah Mobile is a leading mobile internet company. It aims to provide leading apps for mobile users worldwide and connect users with personalized content on the mobile platform. Cheetah Mobile's products, including its popular utility applications Clean Master, Security Master and Battery Doctor, help make users' mobile internet experience smarter, speedier, and safer. Leveraging the success of its utility applications, Cheetah Mobile has launched its line of mobile content-driven applications, including News Republic and Live.me.
Cheetah Mobile provides its advertising customers, which include direct advertisers and mobile advertising networks through which advertisers place their advertisements, with direct access to highly targeted mobile users and global promotional channels, which are capable of delivering targeted content to hundreds of millions of users.
Safe Harbor Statement
This press release contains forward-looking statements. These statements, including management quotes and business outlook, constitute forward-looking statements under the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as "will," "expects," "anticipates," "future," "intends," "plans," "believes," "estimates" and similar statements. Such statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in the forward-looking statements, including but are not limited to the following: Cheetah Mobile's growth strategies; Cheetah Mobile's ability to retain and increase its user base and expand its product and service offerings; Cheetah Mobile's ability to monetize its platform; Cheetah Mobile's future business development, financial condition and results of operations; competition with companies in a number of industries including internet companies that provide online marketing services and internet value-added services; expected changes in Cheetah Mobile's revenues and certain cost or expense items; and general economic and business condition globally and in China. Further information regarding these and other risks is included in Cheetah Mobile's filings with the U.S. Securities and Exchange Commission. Cheetah Mobile does not undertake any obligation to update any forward-looking statement as a result of new information, future events or otherwise, except as required under applicable law.
In the organized chaos of e-business support systems, enterprise access management (EAM) vendors say they offer the "Holy Grail" of security: a single sign-on (SSO) solution that authenticates users to your Web portal and authorizes access to critical back-end applications.
But your quest doesn't end when you purchase an EAM solution. There is no miracle in that box.
The benefits of EAM are clear. Market-leading products from Netegrity, RSA Security, IBM/Tivoli and others provide critical security and management functions including role-based access control, content personalization, user self-registration and hooks into other security products, such as firewalls, provisioning systems and IDSes. Many EAM solutions can handle multiple authentication options (e.g., user ID/passwords, digital certificates, authentication tokens) and several types of user repositories (LDAP, RACF, NT, etc.). These solutions also offer auditing services and intuitive Web-based interfaces for user and resource management. In short, you can make a compelling business case for EAM, and thousands of organizations are rolling out these solutions today.
Despite these and other benefits, making EAM software work in a heterogeneous enterprise is a complex challenge. Whether your organization is a bank, a health care provider, an insurance agency or another business enterprise, unanticipated issues are almost sure to impact rollout. Getting the most bang for your buck requires significant up-front architectural planning and design, infrastructure investments, process reengineering, training and a change leadership strategy. The bottom line is that implementation is neither as simple nor as easy as some vendors would have you believe.
The Benefits: What EAM Can Do
EAM products can bring order to what is often a chaotic Web-based enterprise system. Understanding the core capabilities of these products will help you match your business requirements to the right solution and make the case for purchase.
1. Single sign-on can be achieved across Web-based applications. SSO has been an elusive goal for security practitioners since the advent of client/server computing. Prior to the Internet, a number of products -- typically based on complex scripting languages-attempted to address SSO for mainframe, midrange and client-server environments. Behind the scenes, these products were actually storing the user IDs and passwords of each user for each application that they needed to access. In complex IT environments, implementation was difficult and administration onerous.
EAM products address this issue in different ways. Netegrity's SiteMinder 4.6 and RSA's ClearTrust SecureControl 4.6.1 (formerly owned by Securant Technologies) provide SSO across Web applications residing on different Web servers -- within the same domain only -- using a secure, nonpersistent, encrypted cookie on the client interface. Assuming that each of the Web servers is protected by an agent, the cookie is presented to each application that the user wants to access.
IBM/Tivoli's Policy Director 3.7.1 takes a different approach. A secure credential is built for the user on Policy Director's WebSeal, a reverse proxy that sits in front of the Web server. The credential is presented each time a user attempts to access Policy Director-protected Web applications.
Each of these three vendors is planning on supporting both the cookie- and proxy-based SSO methods in upcoming releases.
2. Authorization logic can be abstracted out of the applications. EAM solutions provide basic centralized authorization to give users access to multiple Web-based applications. For example, Tivoli's Policy Director provides an "entitlement" service that will dynamically build a list of all applications that a user is "authorized" to access.
The entitlement page is built once the user has been authenticated by Policy Director. Policy Director may protect dozens of applications, but the user will only see links to the applications that he is "entitled" to access.
SecureControl 4.6.1 has a particularly interesting feature for authorization called "Smart Rules," which provide "dynamic permissioning." This means SecureControl can change a user's authorizations at runtime based on variable data, such as current credit balance.
3. Content can be personalized. EAM-based content personalization can change the access interface or system actions based on user information. For example, when a user attempts to access a Web application, additional information (attributes) can be passed to deliver a personalized response. For instance, if User A belongs to the Senior Payroll Analyst group, his HTML page will display four buttons for four different types of payroll transactions to be executed. If User B belongs to the Junior Payroll Analyst group, he will see only two buttons.
Developers can code the application to make use of this capability. One state health care agency, for example, made this a fundamental requirement for Web-based access to three key applications for customers and employees.
In order to extend this functionality, many EAM vendors are working on developing hooks into standard portal applications such as Epicentric, PlumTree, BroadVision, Vignette and ATG. Netegrity recently acquired DataChannel, a portal vendor.
4. Administration functions can be delegated. One of the most valuable features of EAM solutions is the ability to delegate security administration. This is particularly valuable when you want to delegate authority for a hosted application to a business partner.
The leading EAM solutions all have robust delegated administration capabilities. RSA's ClearTrust Secure Control excels in this, and Netegrity has significantly improved this function in Delegated Management Services 2.0.
The potential cost savings could be significant depending on how many business partners would otherwise be centrally administered.
Caveats: What EAMs Can't Do
Though EAM solutions have impressive capabilities, they also have limitations. Knowing these shortcomings will help you set realistic expectations, make smart purchasing decisions and plan for integration.
1. It's not plug-and-play. Some EAM vendors boast about how quickly their product can be up and running out of the box. In one case, a vendor claimed that they could do it in under a day at the client's site. What the vendor didn't say was that meant a stand-alone NT server connected to no applications, with only a couple of test users.
The reality is that much planning, architecture and design is needed to implement any of the EAM solutions in a complex environment:
Current business flow and roles must be adapted to the new paradigm.
The application development plan must be thoroughly integrated with the EAM requirements.
Missing or inadequate functionality may require "workarounds" or additional customization. For example, SecureControl doesn't natively support LDAP.
Even "simple" implementations will face issues that impact the project. For example, one insurance company required Web-based authentication to a single application only, without complex levels of authorization. Nevertheless, the firm still had plenty of complex integration issues to deal with.
2. EAM doesn't deliver complex authorizations out of the box. No EAM product addresses complex authorization logic without customization. The degree of custom authorization code depends on the EAM solution and the complexity of your application. Often, custom code in the application will be needed to invoke the authorization engine through the vendor API, which could require a significant amount of development.
3.Cross-domain interoperability is a problem. One of the biggest gaps in the EAM space is the inability to pass security credentials between different EAM/custom Web security solutions. In a likely scenario, a customer logs on to your Web portal, protected by EAM Solution A, to conduct a transaction. But information needed to complete the transaction must be obtained from a business partner's site, protected by EAM Solution B. When the customer clicks your business partner's link within your portal, he will most likely be required to re-authenticate, since the security credential generated by one product isn't recognized by the other.
An XML-based protocol, SAML, is being developed to address this issue (more on this later).
People and Processes Count
Perhaps the biggest obstacle to EAM deployment is underestimating the scope of the project.
EAM solutions impact three critical parts of any business: people, process and technology. Typically, the technology gets most of the attention and the people and processes are given short shrift. If that happens, the project will falter, and the results won't approach the goals for the implementation, at least not without a lot of extra time, money and aggravation. Focusing on three critical areas before implementation begins will help assure success:
Administration. Depending on current system administration processes, the EAM solution may introduce significant change. If a company currently administers users centrally, for instance, delegated administrative services will represent a sea change in how users and roles are provisioned.
Roles. All EAM solutions have different methods of implementing roles. Understanding those roles will help determine the number and type of roles that must be administered. Where possible, defining enterprise-level roles that are universally understood across e-business applications will maximize the power of EAM.
Business processes. Creating an authorization logic that spans a heterogeneous enterprise requires a thorough understanding of how business flows through the organization. This is best done through use cases. In simple terms, this means sitting down with users representing various business roles and documenting workflow.
Deploying EAM involves everyone from systems managers and developers to end users. A change leadership strategy should include a communications plan, a training plan and a stakeholder analysis. Everyone in the organization should understand their roles and responsibilities and receive appropriate training.
Learned in the Trenches: Making EAM Work
There are several basic steps that lay the foundation for a smooth and successful EAM deployment.
1. Invest time in architectural analysis and design. EAM implementation can have a profound effect on current and future IT architectures. Understanding how EAM will be integrated will mean getting it right the first time. Key architectural elements to consider include:
Legacy data integrity
Data relationships
LDAP schema and namespace design
High-availability computing
Middleware components
Back-end security systems integration, such as RACF
Assuming you are integrating multiple applications, you'll want your LDAP schema to be complete on the first pass. Analyzing applications that will come under the EAM umbrella will reveal common data elements that determine authorization decisions. Such a data element may be a user role that means the same exact thing to multiple applications (e.g., "claims adjuster"). The results of this analysis will be direct inputs into the schema design for the EAM product's user repository (e.g., LDAP).
Without this analysis, the schema design will most likely be tightly coupled with the first application integrated with the EAM product. When the second and third applications are on deck for deployment, the schema will have to be modified to accommodate those applications' authentication and authorization requirements. That, in turn, could require recoding the first application. The result is delay, and a lot of extra time and money.
2. Expect bugs. Fastest to market wins. Software vendors ramp up their development cycle to beat the competition to market. Quality assurance suffers, and the result is often software bugs.
It's reasonable to expect to encounter bugs and plan for them in an EAM implementation. Vendors conduct much of their testing in greenfield environments. Even with strong testing and QA, vendors will never be able to find every bug simply because of the diversity and complexity of the IT environments in which their products are deployed.
The project plan should allow sufficient time for unit and string testing the solution. The string testing of the EAM solution should be linked to the application's string testing, and thus coordinated with the application deployment team.
3. Double estimates for development efforts. Much of the excitement surrounding EAM is the promise that authorization logic can be abstracted from applications and deployed within the EAM solution. In theory, this would save on development effort, since reusable authorization logic could be invoked by any application that needed it. But EAM products aren't yet at this stage. Plan on a lot of development time.
The most effective way to determine how much development effort is required is to gather all of the functional authentication and authorization requirements for the applications to be integrated. Combined with use cases describing how the application will work, the functional security requirements should provide a good estimate of the development time, including custom security coding. As a rule of thumb, double that estimate. It's not unusual for complex EAM rollouts to take several months from purchase to initial launch.
4. Create standard interfaces. Many EAM solutions provide security APIs to enable applications to invoke security functionality beyond what you get out of the box. But these aren't standard APIs, so plan on a learning curve for developers. More importantly, the application itself will be bound to that API, so the application code must be rewritten if one EAM solution is replaced with another, or if the application/platform is upgraded to a new release.
Creating an application isolation layer via standard interfaces will reduce the need for costly and time-consuming re-engineering by shielding applications from vendor-specific code.
Looking ahead, an extension to the Java security model called Java Authentication and Authorization Service (JAAS) addresses this issue.
5. Build security from the bottom up. Many organizations don't get the full benefit of EAM because there isn't a well-defined design for the security process that exploits the full range of EAM authorization functionality. Or, sometimes the security design isn't integrated with the application development team's systems development life cycle (SDLC).
In either case, the development team will be hard-pressed to go back and redesign its application if and when security requirements are introduced. Changing requirements for a Web-based cash management application, for example, hindered integration at a major banking institution. The result is delay or, worse, a deployment that only takes advantage of the product's basic authentication features.
Contrast this with a success story-a site in which the security process was integrated into the development team's SDLC from the earliest stages of development planning. This "security-aware" SDLC was accessible to the organization's development community via their intranet. At each phase of the SDLC, the EAM implementation team guided the developers through the relevant security process points. The result was a robust EAM implementation, unimpeded by changing requirements.
Where Is EAM Technology Headed?
As EAM solutions evolve, expect important new features, functionality and integration with complementary security technologies.
Interoperability among EAM products is a problem in search of a solution. It's critical to establish a way to jump from a host Web site to a business partner's Web site without having to re-authenticate. EAM vendors such as Oblix, IBM/Tivoli, Netegrity, RSA Security, Entrust and Entegrity are working on an XML solution for the exchange of authentication and authorization information among EAM products.
The protocol, noted above, is called Security Assertion Markup Language (SAML), and is being sponsored by the Organization for the Advancement of Structured Information Standards (OASIS). SAML defines a common language for describing authentication and authorization "assertions." Last fall, Netegrity released a Java-based SAML developer toolkit called JSAML.
As mentioned above, Java Authentication and Authorization Service (JAAS) enables developers to implement authentication and access control functionality while minimizing vendor-specific coding within the application. This will allow customers to switch EAM vendors and/or upgrade their applications or platforms without extensive recoding. Leading EAM vendors such as IBM/Tivoli and Netegrity already provide support for JAAS.
Application server authentication and authorization will be employed by EAM products to provide granular access control out of the box. Many high-end application servers -- such as BEA's WebLogic Enterprise edition and iPlanet's Application Server Enterprise Edition -- provide their own native authentication and authorization security mechanisms. However, these mechanisms can only be leveraged by the applications written on the application server platform. Thus, other platforms, such as client/server and legacy systems, would still need to be secured and managed by yet another security solution.
When an application server's security system is integrated with an EAM vendor's solution, the result is one centrally managed, policy-based security solution that allows security policy to be applied and managed across Web-based, client/server and legacy applications. Examples of this kind of integration are between IBM/Tivoli's Policy Director with IBM's WebSphere, Entegrity's AssureAccess and RSA's ClearTrust SecureControl's with BEA's WebLogic application server, and Oblix's NetPoint with iPlanet's application server.
Other EAM enhancements on the horizon include:
Greater support for vendor LDAP solutions.
Integration between EAM solutions and complementary security solutions such as resource provisioning (e.g., Business Layers, Access360, BMC) solutions and intrusion detection solutions (e.g., ISS Real Secure, Tivoli Risk Manager).
Increased functionality for delegated administration and password management.
These global enhancements, coupled with the evolution of specific product features, bolster the case for EAM. With the right amount of intelligence and effort, EAM becomes a viable security solution for today's e-business, with the promise of better things to come.
Goliaths Vie for 'Net SSO Supremacy
Microsoft and Sun Microsystems are pumping rival plans for global SSO authentication to prime commerce on the Internet. Consumer and business users would have a single profile that would grant access to services across the 'Net, using any platform.
Microsoft's Passport, part of its .NET My Services initiative, already has a foundation of 165 million accounts, amassed largely from automatic registrations signing up for Hotmail and Instant Messaging. The company's latest OS, Windows XP, continually prompts users to register for this service.
Sun's Liberty Alliance, announced in October, started with 50 companies, including Bank of America, GM and United Airlines. The Alliance would allow a user to sign up at a secure interface and access customized information services.
AOL Time Warner, the third player in the arena, hopes to leverage its 31 million subscribers to make its Magic Carpet the standard.
Health care case study: The personal touch
RSA's SecureControl makes delegated administration a no-brainer.
Health care providers are particularly sensitive to security because of federally mandated protection of patient information under the Health Insurance Portability and Accountability Act (HIPAA). Transmitting sensitive medical data across the Internet, intranets and extranets leaves no margin for error.
A state government chose RSA Security's ClearTrust SecureControl 4.6.1 because it delivers on EAM's value in providing delegated administration and personalization. When the job was done, both patients and internal users had secure, single sign-on access to applications of three state-run health care providers through a Web portal. Authorization and personalization for all three applications was managed via dynamic, customized JSP Web pages.
Delegated administration is a major strength of SecureControl. Its module provides an easy-to-use Web interface to create users quickly. This function can be delegated to other administrators within an organization or at a business partner site, which relieves the burden of routine functions from central administration and can reduce costs substantially over time. The robustness and flexibility of the Delegated Administration module have earned high marks in the industry, making it a good match for this agency.
Using the SecureControl JDK library, the agency added a custom-built delegated administration Web interface to its standard user interface. SecureControl's delegated administration provided procedures that conformed to agency security policy.
There was an issue with personalization, however. The agency's Web page personalization displays the user's full name and dynamically filters links, so the user sees only what he's authorized to access. SecureControl's Runtime API was used to filter the links, but couldn't pull basic user information, such as first and last name, from its LDAP user repository. The agency used SecureControl's Admin API to complete the task, which made the JSP pages heavier, since it was making calls to both objects. Also, the Admin API is used to effect critical changes to user data, and employing it in this context made the pages more sensitive.
The agency's user store was another major issue, since Secure Control doesn't have native support for LDAP v3-compliant directories. Secure Control provides for data synchronization between Oracle and LDAP, so the solution user information was replicated in an Oracle database. However, this made managing and manipulating data attributes difficult. RSA plans native LDAP v3 support in its next release to address this problem.
Case study: Insuring success
Insurance company's "simple" Policy Director implementation shows the need to expect the unexpected.
There's no such thing as a simple EAM implementation. There's no such thing as plug-and-play.
The installation of IBM/Tivoli's Policy Director 3.7.1 at a major insurance company was about as straightforward as an EAM deployment can get: get Policy Director up and running with one e-business application within nine weeks. Still, there were significant obstacles to deployment. The implementation team met the deadline -- but not without some pain -- and eventually integrated additional applications.
As with many EAM deployments, the insurance company was a "traditional" business that wanted to expand its e-business component. To do so, it needed to simplify access and authorization -- securely. The company started with what was, in effect, a pilot project for Policy Director. The firm required authentication to a Web-based version of a mainframe quoting application used by customer services representatives and insurance agents to process automobile insurance quotes. The security integration for the e-business application was fairly simple, using only the most basic EAM capabilities. Policy Director only authenticated the user against the LDAP, while the Java servlet that handled security continued to check if the user was authorized to see the quote.
Since Policy Director is a reverse proxy product -- compared to the agent-based SiteMinder and SecureControl -- it doesn't matter what type of Web server is being protected. That's a big plus for potential users concerned about support for existing platforms. In this case, since both the Web and application servers were also IBM products, the point may be moot, but it opens a clear path to bring in other products.
Out of the box, Policy Director provides an authentication layer for applications, with its WebSeal sitting in front of the Web server. Ironically, in an end-to-end IBM environment, the first issue arose when the junction between the WebSeal and IBM WebSphere application server was created. The company was unable to create a connection between the browser and the quoting application on the application server. This turned out to be a mapping issue resulting from an undocumented configuration detail. Updating WebSphere's Virtual Host mapping tables solved the problem.
Core dumps on one of the WebSeals brought the system down and cut connections to protected back-end resources on two occasions. Redundant WebSeals, along with frequent monitoring, mitigated the problem. IBM/Tivoli says it addresses the issue in its new release, Policy Director 3.8.
Policy Director did a poor job of allowing user attributes to be added to provide granular access control, but has also addressed this in v3.8. Policy Director automatically provided two variables, IV-User and IV-Groups (user and group/role IDs), which were passed as HTTP headers to the back-end application. Policy Director recognized only user ID, password and a few other attributes within the LDAP.
SiteMinder and SecureControl provide out-of-the-box ability to define custom user attributes for authentication and authorization.
Case study: Banking on a solution
Financial institution cashes in on Netegrity's SiteMinder.
Financial institutions are prime candidates for EAM deployment. Complex levels of authorization are required for internal employees and customers dealing with everything from checking accounts to multi-million dollar business loans.
The financial institution for this case study is an older organization that has grown slowly into e-commerce as a way to enhance more traditional methods of doing business. The bank wanted to deploy a Web-based application to allow individual and corporate customers to access new repositories as well as legacy systems.
Specifically, the bank wanted to develop a Web-based version of a cash management application on a WebSphere application server. The firm chose Netegrity's SiteMinder 4.5 to provide single sign-on access and authorization.
When rolling out SiteMinder, the bank learned some valuable lessons the hard way. EAM security should always be integrated as part of the development plan before coding begins. In the bank's case, numerous changes in functional requirements for the cash management application -- a form of "project creep" -- slowed the SiteMinder integration. Application development, particularly custom coding to authorize user requests through the EAM API, was inextricably bound to the integration. Changes in requirements had a cascading impact on implementation.
Difficulties with the configuration and maintenance of the WebSphere server, used for development of the application integration code, caused the most significant integration issues. Documentation was poor and configuration clumsy.
The SiteMinder agent for IBM HTTP servers was custom built for this project (support for IBM HTTP is included in the current version, SiteMinder 4.6). SiteMinder provides plug-ins on Web servers to provide URI-level security and application server agents (ASA) to protect resources, such as servlets or Enterprise Java Beans. The plug-in/ASA intercepts calls from a browser, and the SiteMinder Policy Server checks the database to see if the requested resource is protected. If it is, the Policy Server first authenticates the user, then checks if the user is authorized to access the resource.
Several issues with SiteMinder itself highlighted the uniqueness and complexity of the deployment-and the need to plan accordingly:
Policy Server was installed on Solaris at the client's request, but the SiteMinder report server was only available for NT. A single instance of the SiteMinder Policy Server on NT was installed for reporting purposes only.
The SiteMinder Administration interface was only compatible with IIS or Netscape Web servers, which had to be installed on the same machine as the Policy Server. Again, the client's standard IBM HTTP server could not be used. A single instance of Netscape Web Server was installed for SiteMinder administration only.
SiteMinder Self-Registration and Delegated Management Services did not function with the client's Oracle user store, as Netegrity developed these services for use with LDAP directories only. The integration team developed a self-registration component. One of SiteMinder's major strengths is enabling users to self-register. This means extranet users (e.g., business partners or customers) can create their own users IDs and passwords, a potential huge savings in administrative overhead over time.
About the author:Russell L. Jones, CISSP, is a senior manager with Deloitte & Touche's Secure E-Business consulting practice.
IBM Virtualization Engine Resource Dependency Service features:
Ability to map business processes to your resourcesAutomatic discovery of IBM and non-IBM resourcesIdentification of dependencies and relationshipsGraphical display of topology via the Virtualization Engine consoleLogical groupings of resources to reflect business objectivesFor ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
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Overview
Virtualization Engine(TM) Resource Dependency Service (RDS) offers a view of your heterogeneous IT environment. Running on the Linux(TM) operating system, RDS focuses on the discovery and mining of information from existing applications, tools, and IT systems. It then displays a view of those assets.
With RDS you can examine your current IT environment for assets and correlate them to their business functions. You can then assess potential financial and business costs associated with resource outages.
RDS is the first stage of developing a representation of the resources for and relationships between components so that they can become on demand services.
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Key prerequisites
Refer to the Hardware requirements and Software requirements sections.
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Planned availability date
February 10, 2006
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Description
Virtualization Engine Resource Dependency Service (RDS)Virtualization Engine RDS is a core building block that supports Virtualization Solution for on demand technologies with the following goals:Simplifying management of IT resourcesEnabling on demand heterogeneous IT infrastructuresReducing operational costs and improves resource utilizationIncreasing IT infrastructure flexibility to improve time-to-value of new applications, servers and storageEnhancing end-to-end business service level achievementRDS can help you understand and manage resources across multiple diverse platforms and in their entire IT infrastructure. This technology locates resources and their relationships to help you understand the impacts associated with these resources.
The on demand environment requires the ability to represent, manage, and provision a diverse set of physical and logical IT assets that are critical to your environment. RDS implements and develops a representation of the resources and relationships between components so that they can be converted to on demand services.
RDS focuses on discovery and the mining of information from existing applications, tools, and IT systems, and presenting a static view of those resources and assets. It uses techniques to both discover and extract resource and relationship data from existing applications, and your existing business processes. The discovered resources include IBM and non-IBM servers, storage, networks, and applications. Discovery is accomplished without the use of agents and is as unobtrusive as possible.
With RDS you can assess your current IT environment for resources and assets and their connections to your business functions. You can use this information to determine the impact of planned or unplanned outages (along with other aspects) of various IT resources. With the ability to visually link the unavailability of resources with the impacted business functions, you can assess the potential financial and business costs associated with the resource outage.
Section 508 of the U.S. Rehabilitation ActIBM Virtualization Engine Resource Dependency Service, V2.1 is capable, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. You can request a U.S. Section 508 Voluntary Product Accessibility Template (VPAT) at
Refer to Software Announcement 205-290 , dated November 8, 2005 for IBM Virtualization Engine Enterprise Workload manager for i5/OS(TM), V2.1.
Refer to Software Announcement 205-286 , dated November 8, 2005, IBM Director with Virtualization Engine Console, V5.10 and Virtualization Engine Enterprise Workload Manager for iSeries(TM), pSeries® and xSeries®, V2.1.
Refer to Software Announcement 205-289 , dated November 8, 2005 for IBM Director with Virtualization Engine Console for i5/OS, V5.10.
Refer to Software Announcement 205-284 , dated November 8, 2005 for IBM Virtualization Engine Enterprise Workload Manager for z/OS®, V2.1.
Refer to Software Announcement 205-283 , dated November 8, 2005 for IBM Virtualization Engine and Infrastructure Services for Linux on System z9(TM) and zSeries® V2.1.
Business Partner informationIf you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).
BP Attachment for Announcement Letter 205-287
Trademarks
Virtualization Engine, i5/OS, iSeries, and System z9 are trademarks of International Business Machines Corporation in the United States or other countries or both.
pSeries, xSeries, z/OS, and zSeries are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
Other company, product, and service names may be trademarks or service marks of others.
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Education support
IBM Global Services, IT Education Services, provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM IT Education Services Web site
http://3.ibm.com/services/learning/Call IBM Global Services, IT Education Services at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.
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Offering Information
Product information is available via the Offering Information Web site
http://www.ibm.com/common/ssi
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Publications
No publications are shipped with this programs.
Documentation is available from the IBM Systems Software Information Center:
http://publib.boulder.ibm.com/infocenter/eserver/v1r2/index.jspThe IBM Publications Notification System (PNS) enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive e-mail notifications of all new publications defined in their profiles. These may then be ordered/downloaded from the Publications Center
http://service5.boulder.ibm.com/pnsrege.nsf/messages/welcomeThe site is available in English and Canadian French.
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Technical information
Hardware requirementsIBM iSeries(TM), pSeries®, and xSeries® systems
For information on configuration requirements, visit
http://publib.boulder.ibm.com/eserver/Software requirementsFor iSeries systems:Linux(TM) on POWER(TM): Red Hat Enterprise Linux (RHEL) 4.0 or SUSE LINUX Enterprise Server (SLES) 9
Linux on xSeries (x86): RHEL 4.0 or SLES 9 with IXA hardware
For pSeries systems:Linux on POWER: RHEL 4.0 or SLES 9
For xSeries systems:Linux on xSeries (x86): RHEL 4.0 or SLES 9
http://publib.boulder.ibm.com/infocenter/eserver/v1r2/index.jspYou can also access an interactive, dynamic planning advisor for use when building your Virtualization Engine solution.
Packaging: Virtualization Engine Resource Dependency Service is shipped on DVD and CD-ROM.
Security, auditability, and controlIBM Virtualization Engine Resource Dependency Service uses the security and auditability features of the host operating system.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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Ordering information
Charge metric
Part numberorProgram name PID number Charge metric
IBM Virtualization 5733-RDS per serverEngine ResourceDependency ServiceResource Dependency Service (5733-RDS)Charge features
Initial order
5733-RDS Per Server
IBM Virtualization 0001Engine ResourceDependency ServiceOther charge features
Featurenumber
Special delivery features
Expedite -- Customer Expense 3446
No-charge features
Language features
Multilingual Primary 2935
Special delivery features
Ship media only 3470Ship documentation only 3471
Supply features
Linux on POWER -- CD 5809Linux on POWER -- DVD 5819Linux on xSeries -- CD 5829Linux on xSeries -- DVD 5839
Other features
ePoE Upgrade Registration 2001Remove Keys for Transferred Software for NEWSYS (5733-NKY)No-charge features
Featurenumber
ePoE/Key Registration features
RDS (5733-RDS) 2573RDS 1Yr SW Maint Reg/Ren (5660-RDS)Charge features
Initial order
Per Server Per Server5660-RDS Reg 1-year Ren.
RDS 07391Yr SW Maint Reg/Ren
Featurenumber
Supply features
Special delivery feature 5809
Language features
Multilingual Primary 2935RDS 1Yr SW Maint After License (5661-RDS)Charge features
Initial order
5661-RDS Per Server
RDS 00391Yr SW Maint AfterLicense
Featurenumber
Supply features
Special delivery feature 5809
Language features
Multilingual primary 2935RDS 3Yr SW Maint Reg (5662-RDS)Charge features
Initial order
5662-RDS Per Server
RDS 00673Yr SW Maint RegSupply features
Featurenumber
Supply features
Special delivery feature 5809
Language features
Multilingual primary 2935RDS 3Yr SW Maint After License (5664-RDS)
Charge Features Initial Order
Initial order
5664-RDS Per Server
RDS 00013Yr SW Maint AfterLicense
Featurenumber
Supply features
Special delivery feature 5809
Language features
Multilingual primary 2935
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Terms and conditions
Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use.
This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.
The following agreements apply for maintenance.
IBM Agreement for Acquisition of Software Maintenance (Z125-6011)Addendum for Support (Software Maintenance) for Selected IBM Programs (Z125-6495)Limited warranty applies: Yes
Warranty: This program has warranty for one year from acquisition from IBM or authorized IBM Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.
Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings,this term does not apply since these offerings apply to programs already acquired and in use by the customer.
Copy and use on home/portable computer: No
Volume orders (IVO): No
Passport Advantage® applies: No
Software Maintenance applies: Yes
All distributed software licenses include Software Maintenance (Software Subscription and Technical Support) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected.
While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions; and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your IS technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, visit
http://techsupport.services.ibm.com/guides/handbook.htmlSoftware Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.
Authorization: You may install and use only one copy of each component of the program, however components of the program may be installed on different machines.
The program allows you to discover and search certain network-connected systems and collect configuration and topology information. You are responsible for ensuring that You have the necessary rights to access such systems and collect and use such information.
Additional authorization: The authorization for the program includes the right to use the Virtualization Engine common components ("common components") provided with the program. The common components contain multiple elements. These components may only be used in direct support of the program, except for:
The Virtualization Engine Console component, which can be used to launch other programsThe IBM Integrated Solutions Console (ISC) component, which can be used as defined in the following sectionYour authorization for the program includes the restricted right to use the included products packaged with the program, if any. The included products may include selected components of the following:
WebSphere® Application Server V6IBM Tivoli® Directory Server V6Your use of the included products is limited solely to support your licensed use of the program, and for no other purpose. The license terms provided with the included products govern your use of the included products except to the extent that such license terms provides greater usage rights, in which case the restrictions set forth in this paragraph supersede those terms and govern your use. If however, you license the included products separate from this program and receive a separate PoE, then your use of the included products is not limited by this paragraph.
Transfer of program rights and obligations: You may not transfer the program to another party. You may move the program, subject to your PoE, to another machine within your enterprise. An enterprise is any legal entity (including, without limitation, an individual, a partnership, or a corporation) and its subsidiaries. A subsidiary is any legal entity, during the time that more than 50% of its voting stock, or if no voting stock, decision-making power, is owned or controlled, directly or indirectly, by the enterprise.
IBM Operational Support Services - SoftwareXcel: No
IBM has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eServer. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. Electronic Services is comprises two separate, but complementary, elements: IBM Electronic Services news page and IBM Electronic Service Agent(TM).
Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent is a no-additional-charge software that resides on your system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helps answer your questions or diagnosing problems. To take full advantage of Electronic Services on an i5 running AIX 5L(TM) 5.2, clients should install Service Agent under AIX® 5L 5.2 to assist in reporting AIX operating system related problems.
To learn how IBM Electronic Services can work for you, visit
http://www.ibm.com/support/electronic
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Prices
The prices provided in this announcement are suggested retail prices for the U.S. and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.
IBM Virtualization Engine Resource Dependency Service (RDS)Charge features
Initial order
5733-RDS Per Server
IBM Virtualization 0001Engine Resource $55,000Dependency ServiceOther charge features
RDS 07391Yr SW Maint Reg/Ren $0RDS 1Yr SW Maint After License (5661-RDS)Charge features
Initial order
5661-RDS Per Server
RDS 00391Yr SW Maint After $33,000LicenseRDS 3Yr SW Maint Reg (5662-RDS)Charge features
Initial order
5662-RDS Per Server
RDS 00673Yr SW Maint Reg $18,700RDS 3Yr SW Maint After License (5664-RDS)Charge features
Initial order
5664-RDS Per Server
RDS 00013Yr SW Maint After $51,700LicenseIBM Global FinancingIBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
http://www.ibm.com/financingIBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
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Order now
To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Reference: YE001The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
iSeries, POWER, Virtualization Engine, Electronic Service Agent, and AIX 5L are trademarks of International Business Machines Corporation in the United States or other countries or both.
The e-business logo, eServer, pSeries, xSeries, Passport Advantage, WebSphere, Tivoli, and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
Other company, product, and service names may be trademarks or service marks of others.
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IBM equipment x vice president Roland Hagan said in a video accompanying the announcement that the SmartCloud initiative turned into designed to “help organizations manage the transition to an ‘anyplace, every time’ workplace cost effectively, while minimizing possibility.”
