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C8010-241 - IBM Sterling Order Management V9.2 Solution Design - BrainDump Information

Vendor Name : IBM
Exam Code : C8010-241
Exam Name : IBM Sterling Order Management V9.2 Solution Design
Questions and Answers : 54 Q & A
Updated On : November 14, 2018
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C8010-241 exam Dumps Source : IBM Sterling Order Management V9.2 Solution Design

Test Code : C8010-241
Test Name : IBM Sterling Order Management V9.2 Solution Design
Vendor Name : IBM
Q&A : 54 Real Questions

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IBM IBM Sterling Order Management

Cloud Computing: IBM Acquires Sterling Commerce | killexams.com Real Questions and Pass4sure dumps

by PR Newswire

Article ranking:

August 27, 2010 02:forty five PM EDT

Reads:

20,162

IBM on Friday announced the closing of its acquisition of Sterling Commerce. The company expands IBM's means to help purchasers accelerate their interactions with purchasers, partners and suppliers through dynamic business networks using both on-premise or cloud birth fashions.

businesses are trying to find methods to create more clever networks of company partners, consumers and suppliers in an effort to enhance efficiency and profitability. These interactions are expanding dramatically because of the proliferation of electronic company transactions, from banks changing transaction information and manufacturers sourcing uncooked substances electronically, to dealers automating stock replenishment and managing orders online.

Sterling Commerce provides software for move-channel commerce and integration of client, associate and service provider networks across a wide range of industries. The combination of IBM and Sterling Commerce enables the integration of key enterprise processes across channels and amongst trading partners - from advertising and promoting to order administration and achievement.

"We now present an entire platform for multi-business business transactions," spoke of Craig Hayman, established supervisor, IBM trade solutions. "In mixture with IBM's present offerings, Sterling Commerce, Coremetrics and Unica are expanding IBM's capacity to support companies automate, manage and speed up core company approaches across advertising, selling, order management and success."

With the acquisition of Sterling Commerce, IBM advances its ability to assist shoppers integrate and automate enterprise processes, leading to more suitable demand generation, consumer journey and fulfillment. the use of the combined applied sciences of IBM and Sterling Commerce, purchasers have the flexibility to manipulate these processes - and their networks of business companions - through public or private cloud computing environments.

considering IBM introduced its intent to acquire the enterprise in may, Sterling Commerce has seen continued momentum with clients in both its company integration and commerce solutions corporations. Sterling Commerce lately announced that Hostess brands has carried out its B2B integration options each on-premise and as a provider to improve Hostess' give chain efficiency. In June, Cengage getting to know went are living with the latest edition of Sterling Multi-Channel selling to take knowledge of recent market segmentation and more desirable promotions performance that increase the consumer adventure of its award-successful site, CengageBrain.com.

"We view the IBM acquisition of Sterling Commerce as a positive move," pointed out Charles Qian, manager of eCommerce techniques at Cengage discovering, a leading world company of imaginative instructing, researching and research options. "Our fresh implementation become seamless, and accomplished below a tight timeframe. I expect the astounding options we've acquired from Sterling Commerce will best be greater below IBM."

in addition to bettering IBM's integration and commerce choices, Sterling Commerce application additionally enhances IBM's business-focused utility including the enterprise's frameworks helping the retail, manufacturing, communications, fitness care and banking industries.

greater than 18,000 world purchasers count on Sterling Commerce's offerings, including colossal organizations corresponding to Boston Market, Honeywell, Monsanto and Pitney Bowes. outside the USA, Sterling Commerce's client record comprises main manufacturers like Toshiba and proper dealers equivalent to Auchan and John Lewis.

The acquisition builds on IBM's growing portfolio of business software solutions designed to aid corporations automate, manipulate and speed up core company processes throughout advertising and marketing, selling, ordering and achievement. IBM's contemporary acquisitions of Sterling Commerce and Coremetrics and the intended acquisition of Unica will raise the company's capability to assist consumers' wants during this transforming into market.

With the closing of this acquisition approximately 2,500 Sterling Commerce employees be part of IBM. according to IBM's application approach, IBM will proceed to guide Sterling Commerce's valued clientele while enabling them to take capabilities of the broader IBM portfolio.

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GSA goes with IBM cloud to increase acquisition capabilities | killexams.com Real Questions and Pass4sure dumps

Cloud Computing

GSA goes with IBM cloud to enrich acquisition services
  • by Frank Konkel
  • Oct 21, 2013
  • The everyday services Administration is getting interested by give chain administration, making a choice on IBM to provide the cloud infrastructure and entire conclusion-to-conclusion capabilities within GSA global provide, which offers $1 billion value of business goods and functions yearly to government valued clientele international.

    As part of the 5-year, $30 million contract announced Oct. 21, GSA will set up IBM's SmartCloud for govt to tackle some 5.5 million annual orders. while cloud internet hosting is a crucial part of this deal, it be the additional services IBM will give GSA that make it a huge victory for large Blue.

    GSA international supply will make use of a number of cloud-primarily based options from IBM beginning in early 2014, together with its Sterling Order management and Sterling B2B Integrator, permitting GGS a single view of order administration for demand, stock and supply across its world supply chain networks. GSA will additionally make use of IBM's analytics application, the usage of buy information and other huge facts to identify developments, order patterns and agency reviews.

    Leveraged with IBM's SmartCloud for government, these and other features are expected to assist GSA streamline its business model over the subsequent five years.

    "The GSA is showing huge leadership for different government companies through moving their order management system to the cloud," mentioned Anne Altman, usual manager of IBM's federal division.

    "IBM SmartCloud will boost visibility into GSS channel operations and make experience of huge information within, however also optimize stock and provide appreciable process innovation, resulting in more desirable enterprise strategies to manage the company's gigantic give chain and logistics operations," Altman observed. "this could in the reduction of prices; creating greater productive effects for GSA shoppers, and sooner or later translate into a advantage for the taxpayer."

    for many of 2013, IBM has been locked in a war with Amazon net functions for the right to advance a $600 million cloud computing infrastructure for the CIA. Yet although AWS sooner or later win that deal -- as looks seemingly in accordance with recent criminal lawsuits -- it might not be a nasty 12 months for IBM.

    huge Blue's cloud computing earnings exceeded $1 billion throughout the third-quarter – the primary time that has came about – and in the first three quarters of 2013, its cloud profits jumped 70 % over ultimate 12 months. it is regardless of the enterprise taking a 3rd-quarter revenue hit of more than $1 billion -- $23.seventy two billion in comparison to final 12 months's $24.74 billion -- in colossal half as a result of weak performance from the enterprise's hardware division.

    in terms of general value, IBM landed its greatest public sector cloud contract so far in August, securing an indoors branch deal price up to $1 billion over 10 years. IBM officers expect its SmartCloud for govt solution to acquire Federal chance and Authorization management software (FedRAMP) compliance by means of 12 months's conclusion as neatly, that means it'll agree to the executive's rigorous cloud computing protection specifications.

    The GSA deal, although, highlights how lots of IBM's growth within the cloud market is because of the end-to-end features it provides on top of the cloud infrastructure itself. IBM has lengthy offered groups with expert consulting and different B2B solutions that many cloud infrastructure providers would need to subcontract out.

    "The reason why IBM become chosen right here is we couldn't best supply [GSA] the cloud device, however the end-to-end capability – the analytics and new the right way to examine company and efficiency," spoke of Luann Pavco, managing accomplice for IBM Public Sector services. "There really is a difference between IBM and a simple cloud infrastructure issuer."

    in regards to the author

    Frank Konkel is a former staff writer for FCW.


    IBM captures GSA contract to manage $1B in transactions | killexams.com Real Questions and Pass4sure dumps

    CLOUD COMPUTING

    IBM captures GSA contract to manage $1B in transactions
  • with the aid of Frank Konkel
  • Oct 23, 2013
  •  

    EDITOR's be aware: A version of this article first appeared on FCW.com.

    IBM has landed a $30 million cloud computing contract with the general features Administration to supply conclusion-to-conclusion functions to the GSA world provide.

    global provide offers $1 billion price of commercial goods and features yearly to govt valued clientele global each and every yr.

    As part of the five-year contract introduced Oct. 21, GSA will use IBM's SmartCloud for govt to tackle some 5.5 million annual orders. whereas cloud hosting is a crucial part of this deal, it's the extra functions IBM will supply GSA that make it a big victory for huge Blue.

    GSA world give will make use of a couple of cloud-based mostly options from IBM starting in early 2014, including its Sterling Order administration and Sterling B2B Integrator, giving GSA a single view of order administration for demand, inventory and supply throughout its global provide chain networks. GSA will also make use of IBM's analytics software, using purchase statistics and different large statistics to identify traits, order patterns and corporation stories.

    Leveraged with IBM's SmartCloud for executive, these and different capabilities are anticipated to aid GSA streamline its enterprise model over the next 5 years.

    "The GSA is displaying significant management for other govt organizations by means of relocating their order administration system to the cloud," observed Anne Altman, popular manager of IBM's federal division.

    "IBM SmartCloud will boost visibility into GSS channel operations and make experience of large facts inside, however additionally optimize inventory and supply appreciable process innovation, resulting in better company approaches to manage the company's titanic give chain and logistics operations," Altman noted. "this could reduce prices; creating greater productive results for GSA consumers, and subsequently translate right into a improvement for the taxpayer."

    for many of 2013, IBM has been locked in a battle with Amazon internet features for the right to enhance a $600 million cloud computing infrastructure for the CIA. Yet even if AWS sooner or later win that deal -- as appears doubtless based on recent felony complaints -- it might not be a bad year for IBM.

    large Blue's cloud computing revenue handed $1 billion all over the third-quarter – the first time that has came about – and within the first three quarters of 2013, its cloud salary jumped 70 % over ultimate yr. it truly is regardless of the company taking a third-quarter earnings hit of greater than $1 billion -- $23.72 billion in comparison to final year's $24.seventy four billion -- in colossal half because of vulnerable performance from the business's hardware division.

    when it comes to ordinary price, IBM landed its greatest public sector cloud contract thus far in August, securing an indoors department deal worth as much as $1 billion over 10 years. IBM officers are expecting its SmartCloud for executive answer to attain Federal risk and Authorization management program (FedRAMP) compliance through 12 months's end as smartly, which means it'll conform to the government's rigorous cloud computing security requirements.

    The GSA deal, besides the fact that children, highlights how much of IBM's increase within the cloud market is as a result of the conclusion-to-conclusion services it gives on excellent of the cloud infrastructure itself. IBM has lengthy supplied organizations with knowledgeable consulting and different B2B options that many cloud infrastructure providers would need to subcontract out.

    "The explanation why IBM become chosen here is we couldn't simplest provide [GSA] the cloud gadget, however the conclusion-to-conclusion ability – the analytics and new how you can analyze business and efficiency," said Luann Pavco, managing partner for IBM Public Sector features. "There in reality is a change between IBM and a simple cloud infrastructure provider."

    about the author

    Frank Konkel is a former staff author for FCW.




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    Get free weekly news by e-mailAs practitioners in the industry, we all understand the importance of a disaster recovery plan and why we need to maintain continuity of operations, but what does it really mean to be resilient? By Spencer Anderson, IBM

    Business resiliency can be defined as the ability to adjust easily to change.The key to resilience rests in maximising the ability of systems and processes to effectively support a business under any adverse, fast changing, or unexpected condition. Change - whether caused by economic factors, natural disasters, governmental decisions, or other sources - is a constant. Resilience is different to recovery and continuity; it means being flexible enough to adapt to both positive and negative influences. It is a catalyst to propel your business forward while your competition sits still. It requires proactive, structured, integrated efforts by both IT and business executives.

    The evolution of riskPreparedness has evolved as infrastructures and business models have evolved. The evolution of business needs and service capabilities has extended the requirement to incorporate a proactive plan for business availability and protection at the industry level, whereby the risk of an interruption has a systemic effect both inside and outside the enterprise.

    The appropriate degree of resilience for your organisation is determined by your business priorities, risks, the impacts of those risks, and subsequently the organisation’s tolerance for risk.

    Business and IT must act together as one dynamic organisation in order to more quickly respond to changes in market demands and man-made or natural stresses placed on the organisation. These demands and stressors create an increased need for IT capability, availability, security, and event management. Thus, change fosters a convergence of business and IT risks.

    However, business and technology executives are typically uncomfortable with unexpected demands. To address their uneasiness with the unexpected, they often seek holistic, prioritised solutions that exploit positive and deflect negative aspects of these demands.

    Stressors and influencersBefore you can assess where your business is today and develop a valid strategy and approach, it is important to recognise the range of stressors and demands that exist in today’s business environment. Further, it is critical to understand how resilience relates to each of these stressors and demands.Business can face a variety of obstacles on a day-to-day basis. Some of the more common stressors can be the product of the following external forces:

    Political - Governments, insurance underwriters, and industry regulatory bodies are mandating safeguards to protect the economy, political constituents, and business customers. In addition, these same organisations are pushing for more freedom to electronically monitor transactions and participants.

    Economic - Today’s organisations are dependent on the rapid and smooth operations of a vast array of business partners. A disruptive merger, bankruptcy, or even momentary operational failure of a key supply chain partner can cause significant disruption.

    Social - Social strains include increased demand for productivity and innovation; increased demand for rapid access to accurate and reliable information; and uncertainties in human behaviour, namely in the form of terrorism.

    Technological - Technology and the growing complexity of applications and systems, as well as a shortage in IT support personnel, will drive greater attention to resilience strategies. Businesses will have to think less about disaster probability and more about the increasing dollar value of a failure should it occur.

    Keys to resiliencySuccessful strategies for resilient business include the following:

    View the problem and solution in broad terms.* Understand how your business model has/will change.* Realistically assess where you are in the process.* Assess your organisation’s risk based on an expanded view of stresses/influences.* Educate others in your organisation.* Incorporate resiliency strategy in the budget cycle.* Increase and measure resiliency over time.

    Environmental - While the ills of building a data centre in an area prone to natural disaster seems like an obvious “no-no,” some environmental factors are not as predictable, such as a truck accident that spills radioactive waste. Overall, the current view regarding resilience is maturing from a focus on terrorism or natural disasters to the broader realisation that other equally challenging issues are at play.

    Understanding resiliencyMany stresses and strains put increased demands on technology and the business continuity process. So what can you do to assist your organisation in building resiliency?

    When developing a resiliency strategy, notes that it’s not only a strategy for availability or continuity, but should also include your technology strategy, financial strategy, governance strategy, and even corporate culture. In developing a resiliency strategy, an organisation must also prioritise infrastructure elements based on criticality;

    * Consider overlapping relationships between infrastructure elements;* Understand that no infrastructure element can be completely resilient;* Balance the degree of resiliency with the risk and the cost of mitigating that risk;* Establish a policy for ongoing maintenance and exercise;* Develop close partnerships between the business and IT sides of an organisation;* Make resiliency part of the organisation’s day-to-day operations;* Recognise that concepts are universal, but solutions are custom.

    A layered approachVarious layers of business and IT functions should be examined when building resiliency. Those layers are:

    Strategy - This layer merges the enterprise's business strategies and IT strategies at the highest levels. Since an overall strategy reflects a comprehensive analysis of a business in relation to its marketplace, industry, and value chain, resilience planning must be viewed as a continuous process. As market demands change and businesses change with these demands, vulnerability points also change.

    Business and IT processes - Resilience plans should concentrate on both the business and IT processes that are most vital to the enterprise. Creating and sustaining processes that support resilient business operations and infrastructures requires: identification of the minimum required process functionality during disruptive events; alternate processes and procedures that allow operations to continue during periods of stress; redefinition of processes to achieve better workload balance. Alternate processes and contingency plans should be clear to stakeholders at all levels in the organisation, while still adhering to a corporate governance model that safeguards against improper use of business processes or assets.

    Data and applications - Companies must constantly provide reliable information to people both inside and outside the enterprise from multiple, disparate data and application sources. Rather than being aligned only with technology, data and applications are now tightly linked with business processes. Diversification of applications allows for greater workload balancing, as well as protection against organisational impacts due to the loss of key personnel.

    Technology - Technology plays an essential role in building a resilient, flexible business. Since a significant portion of most business budgets is used for building IT infrastructure, it is prudent to align these investments with the enterprise’s resilience objectives. Technology components to consider when planning for resilience include hardware architectures, system software, middleware, and networks. Each component must be examined to ensure that its level of availability - through reliability, redundancy, or failover - is in line with the firm’s resilience objectives.

    Facilities and security - Facilities and security reviews should include environmental considerations; geographical locations and distribution; levels of security (physical and logical) access to the facilities; and power protection plans. A resilience plan encompasses all enterprise locations and addresses the unique features of each location. It also integrates with crisis management plans.

    Building the foundationBy defining resilience and the multiple layers that make it up, we are now ready to begin creating a resilient infrastructure. There are six key building blocks for implementing a resilient infrastructure: recovery, hardening, redundancy, accessibility, diversification, and autonomic computing. The first three building blocks are considered vital ingredients of successful business continuity plans, while the second set focuses on improving competitive position. These building blocks can be utilised homogeneously or in various combinations depending on a given company’s needs. Resilience is not simply insurance, but a comprehensive and robust strategy to gain competitive advantage. By implementing accessibility, diversification, and autonomic computing as part of a resiliency strategy, a company can proactively determine its competitive position in the marketplace.

    Accessibility lets enterprise personnel, partners, and customers easily access infrastructure from anywhere, in the event that the primary work site is inaccessible. It includes the deployment of diverse communication technologies such as wireless, fax, e-mail, and instant messaging. Diversification pertains to the physical distribution of resources (hard assets and people) and the implementation of redundant/diverse networking capabilities to diffuse the impact of a disaster. The goal is to create an operational infrastructure that is physically distributed but capable of being managed as a single entity. Autonomic computing describes the inclusion of self-managed hardware and software components in the infrastructure. These components either self-regulate themselves, making decisions without human intervention or, at a minimum, bypass a problem and alert the human attendant to initiate appropriate action. Much of this capability is available today and more will be introduced to the market in the near future.

    ConclusionKeep in mind that resilience is more than just restoring IT operations. It addresses seamless and continuous business transactions, exploits market opportunities, increases your competitive advantage, and delivers business outcomes by ensuring performance against key business metrics, regardless of stresses on the organisation. It can only be successful if continuity professionals understand the new opportunities available to them and provide the necessary leadership in their organisations.

    About the authorSpencer Anderson is a business development executive with IBM Global Services in Sterling Forest, New York. During his time with IBM, Mr. Anderson has also served as national director of sales and customer support for IBM’s Business Continuity and Recovery Services. He can be reached atspencera@us.ibm.com

    IBM Business Continuity and Recovery ServicesIBM Business Continuity and Recovery Services (IBM) is a leading provider of business resilience, continuity and disaster recovery solutions. IBM is able to draw upon more than 35 years experience in assisting clients to develop and implement their business continuity strategies and plans. As part of this service, IBM has completed thousands of engagements, large and small, on behalf of over 5,000 clients across a range of industries around the world.

    Besides its expertise in business continuity management, IBM has skills in security, high availability solutions, systems and data management, network design and implementation, machine room building and desktop infrastructure as well as platform and application knowledge. Following its acquisition of the PricewaterhouseCoopers Consultancy, IBM also has industry-leading general business consulting skills. This ensures that IBM has a solution for any unforeseen issue likely to be encountered by its clients.

    http://www-1.ibm.com/services/uk/index.wss/offerfamily/its/a1009125BCRSHELP@uk.ibm.comT: 01926 464103

    This article was first published in Contingency Planning & Management.September October, 2003, VIII, #6. Reprinted with permission from Witter Publishing Corp.

    •Date: 9th January 2004 •Region: Worldwide •Type: Article •Topic: BC generalRate this article or make a comment - click here


    Enterprise Rent-A-Car Driven to Disaster Recovery Planning | killexams.com real questions and Pass4sure dumps

    Enterprise Rent-A-Car Driven to Disaster Recovery Planning

    Angela Swartz isn’t the type who comes immediately to mind when one envisions a disaster recovery planner. She lacks most of the archetypical features of the so-called “Deans of DR” – the spreading midsection, the silver-gray receding hairline, the face deeply etched by the burden of thinking about the unthinkable for too many years. She’s even missing the signature indentation of the lip, tailor-made for holding a cigar.

    In stark contrast to the stereotype, Angela Swartz is an extraordinarily bright and charming woman with an easy sense of humor, friendly nature and disarming smile that belies a deep and comprehensive understanding of both the business and technical requirements of her employer for business continuity. She is the manager and chief architect of Enterprise Rent-A-Car’s business continuity capability and may well be the archetype of the next generation of disaster recovery planners.

    Enterprise Rent-A-Car was an early pioneer in the rental car business. Since 1962, the organization has grown into the largest player in the market, with over 4,000 offices situated within 15 minutes of 90 percent of the US population. Enterprise has grown its fleet of vehicles from 17 in 1963 to more than 427,000 in 2000. The company enjoyed revenues of $4.73 billion worldwide in 1999 -- up from $3.68 billion in 1997 -- which Swartz attributes largely to customer service excellence and rates that are nearly 20 percent lower than its closest competitors.

    Enterprise enjoys a special relationship with its customers, says Swartz, often picking them up at their homes, offices, or repair shops and racing them to Enterprise rental offices. The company also capitalizes on its strong ties to insurance companies: substantial portions of Enterprise rentals are made in connection with insurance adjustments following automobile accidents, mechanical breakdowns or thefts.

    Coordinating this business are administrative offices covering various regions of the US -- as well as Canada and Europe -- and Enterprise’s corporate headquarters in St. Louis, MO. The administrative offices run client/server applications to support human resources activities, vehicle ordering, insurance issue resolution, accounting, and vehicle administration. Invoices from the United States are handled entirely by headquarters, but they are receipted at the administrative office level, according to Swartz.

    *Satellite Infrastructure Simplifies Local Office Planning

    A unique feature of Enterprise Rent-A-Car’s technology infrastructure is the deliberate choice made by the company to equip its rental offices with satellite terminals, rather than systems. The company’s computing power is largely centralized in the St. Louis home office. There, an IT staff of more than 780 persons oversees 35 AS/400s -- 19 of which are currently dedicated to handling an in-house vehicle rental application that handles an average of 1.3 million transactions each hour for Enterprise's rental offices. (This application is currently being ported to an Oracle-based application running on IBM RS/6000 platforms.) The multiple AS/400s ensure redundancy and availability and also serve different time zones. Access to these applications from rental offices is made via Enterprise’s own private satellite and hub network. Users enjoy a response time of less than two seconds, while AS/400s treat the communications like a multidrop leased line with multiple control units – the product of some “protocol spoofing” by the hub.

    Within the local office, the dish transfers data to an SNA control unit, which then passes data to one or more connected terminals. Using the dumb terminal architecture for its rental offices, says Swartz, enables the company to field new offices quickly. It also simplifies her job as continuity planner to a degree, she concedes.

    “Operationally speaking, we manage our risk in the field through our decisions regarding where to put equipment and how to manage equipment. Every branch is equipped with a very small aperture terminal (VSAT) – a small dish on the roof. The use of dumb terminals limits the potential for hardware problems. If an office has an incident, the manager can go to another office [and reestablish his terminal identity]. We are also looking at developing a trailer that can be used as a mobile office in an emergency,” Swartz says. She adds that the only additional requirement for office level risk management is backing up the controller software image, which is downloaded to the SNA controller at each site.

    *Home Office And Administrative Office Protection is Paramount

    Much of Swartz’s time and effort is spent on planning for the protection of business processes supported by the company’s centralized data center, which houses IBM AS/400 and RS/6000 systems, as well as servers from Sun Microsystems. She is quick to share the credit for the corporate continuity capability with the engineers and applications staff who “have dedicated many hours to what we have accomplished. Without them, it would have been impossible.”

    Having said this, Swartz acknowledges that it is a management practice at Enterprise to demonstrate its commitment to a project by assigning a visible individual to assume responsibility for its completion. In the area of AS/400 recovery planning, few candidates have better credentials for the job than Swartz.

    In 1997, she sat down with IBM Business Recovery Services (now Business Continuity and Recovery Services) to discuss the special recovery needs of large AS/400 users. With 20 AS/400s on the floor at Enterprise, the company was part of an “elite group” of firms – including Viacom and Home Depot – with a shared interest in large systems recovery.

    “Up to that time,” she recalls, “large AS/400 shops needed to turn to multiple [systems recovery] vendors in order to accomplish a recovery in the event of a disaster. IBM had a benchmark testing facility in Rochester, MN. We wrote a paper proposing the use of the facility as a large AS/400 recovery facility. IBM took the proposal and opened the recovery facility in April 1998. It was just moved into BCRS’ primary recovery facility in Sterling Forest, NY. Large users are now more and more in the mainstream.”

    She observes that the headquarters data center is a focal point of business enablement. In addition to the resources of 19 AS/400s that “strictly serve the rental side of the business,” Enterprise also fields an assortment of dedicated and shared systems, including Sun Microsystems and Intel servers, for such functions as data warehousing and data mining, and to support the operations of the company’s Internet presence.

    “We use the Internet to deliver some applications to our customers today. This is growing. We want to offer direct access to applications to some of our business partners, whether via direct connection or the public Internet. We are working toward making it as easy as possible to do business with Enterprise,” she notes.

    To protect this effort from natural and man-made disaster potentials, the five year old Enterprise Rent-A-Car headquarters data center is hardened against earthquakes and tornadoes, and equipped with a state-of-the-art fire detection and suppression capability. Swartz notes that the current facility lies within the little known New Madrid fault system or seismic zone, which includes large sections of Illinois, Missouri, Kentucky, Tennessee and Arkansas. “New Madrid is an earthquake wildcard,” she acknowledges, pointing to the fact to explain why the company embraced the BOCA National Building Code, developed in response to earthquake damage studies, when building the data center.

    The facility is protected from tornadoes by the use of “armor-plated, bullet proof glass,” Swartz reports, adding that the walls of the center are fire rated for three hours, and that additional fire protection is provided by a combination of preaction water sprinklers and clean agent (FM-200) suppression systems “in three zones.”



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