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EX0-101 - ITIL Foundation v.3 - BrainDump Information

Vendor Name : Exin
Exam Code : EX0-101
Exam Name : ITIL Foundation v.3
Questions and Answers : 441 Q & A
Updated On : April 23, 2019
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EX0-101 exam Dumps Source : ITIL Foundation v.3

Test Code : EX0-101
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  • The facts demonstrates objectively that The art of provider's solution to get their consumers ITIL licensed (a) works, and (b) works greater than any one else's.

    Ivanka Menken says: "We be aware of what we're doing: The artwork of service's administration crew has been ITIL licensed and energetic on account that 1992. we've trained thousands of candidates from organizations corresponding to UPS, Nike, Intel, Apple, Microsoft, Procter & Gamble, Cisco programs, Hewlett-Packard, Google, IBM and many more. Our lessons are utterly accredited and formally diagnosed with the aid of EXIN, BCS, GCI, CSME and Loyalist Certification services and are continually up-to-date in line with the latest examination requisites and pupil comments."

    Martin Buckley, Microsoft, us of a says: "I looked around for a working towards issuer for my ITIL v3 Managers Bridge -- it became tricky. I called several suppliers who have been claiming to offer practising; after I probed on the name of the teacher, references, success prices -- there turned into very little or in a couple of instances no evidential records the path would deliver. My goals for practicing appeared reasonably elementary -- to study; to community; to pass the examination. in the end I chosen The paintings of carrier -- primarily based in Brisbane, Queensland, Australia.

    "Why? Three causes:

  • they proudly display their pass costs on the front page
  • recommendation
  • focus and reputation from The artwork of provider 'service administration Podcasts'
  • "So how is the course so far? with no trouble astonishing.

    "Ivanka Menken is the teacher -- she is a co-proprietor of the company and has been on the 'coalface' of provider administration delivery for the reason that ITIL v1 days. good talents, personable, true world adventure -- and a superb mixture of practicing patterns."

    Andrew from Melbourne had this journey: "Having labored in IT for 15 years I had certainly not needed to put in force ITIL based methodologies in any formal method. When finally I did, this supplied me with the groundwork to construct a successful and tremendously viewed ITIL based mostly system for a brand new challenge my company changed into pursuing. The assignment came off, and my ITIL framework is in location and doing what it's going to, proposing a top quality of carrier we couldn't have performed with out it.

    "The artwork of provider's direction is well structured, handy to comply with, and concise adequate to conveniently meet the ITIL certification necessities. I extremely suggest it to anybody with little to no journey with ITIL."

    Having the optimum pass rates within the business, plus hundreds of satisfied shoppers from main organizations makes it clear that The art of provider is the best option for any candidate desperate to get their ITIL certifications.

    The art of provider is the logical and most sensible solution for thousands of IT experts and their businesses.

    For extra suggestions on The paintings of carrier's ITIL Certification classes, consult with http://keep.theartofservice.com

    concerning the artwork of provider

    established in 2000, The paintings of service's goal is to educate IT professionals with certifications and in-demand ability sets to consumers like UPS, Nike, McDonald's, Walt Disney, Intel, Apple, FMC applied sciences, Procter & Gamble, Schlumberger, Microsoft, IBM and Cisco methods.

    Over 200,000 people consult with www.TheArtofService.com each and every 12 months to get concepts, research classes, and to find the certification they want.

    ITpreneurs Launches ITIL® v3 basis E-learning Bridging course | killexams.com Real Questions and Pass4sure dumps

    Rotterdam, Netherlands, December 09, 2007 --(PR.com)-- ITpreneurs is comfortable to announce the launch of its ITIL v3 foundation Bridging direction, attainable as a 6.5-hour, self-paced, e-gaining knowledge of path. The course is designed for newcomers who're certified at the foundation level in old models of ITIL.

    special Introductory offer till December 31, 2007The path could be priced at $271 (counseled retail rate), however may be offered as a different introductory offer for $199 most effective until December 31, 2007. additionally, ITpreneurs is providing the ITIL v2 exam practise guide (EPG) for gratis, as a part of the pack. The recommended retail expense for the EPG is $69. The on-line direction will also be puchased at ITpreneurs Campus (http://campus.itpreneurs.com/itpreneurs/Catalog/index.aspx).

    The mixture of ITIL v2 EPG plus v3 Bridging direction permits rookies to refresh their v2 foundation expertise earlier than taking the v3 Bridging course and the optional exam.

    The direction may also be ordered with the EXIN ITIL v3 basis Bridging exam for an further $seventy five except December 31, 2007 (70 Euros). The EXIN exam expense will go up to $80 from January 1, 2008. Passing the exam offers students 0.5 credit toward the brand new ITIL expert® Certification launched earlier this yr.

    The ITIL v3 basis Bridging E-researching path + ITIL v2 EPG is attainable now on ITpreneurs Campus (http://campus.itpreneurs.com/itpreneurs/Catalog/index.aspx) and from participating resellers/companions.

    The E-discovering Bridging path is anticipated to outsell the lecture room edition with the aid of 10 to 1. David Huebert, advertising Director of ITpreneurs, pointed out: “we have very excessive expectations of the e-studying edition of the foundation Bridging route. Over half 1,000,000 people worldwide have taken the v2 ITIL basis course as both an e- discovering or a lecture room path, and passed the examination. A excessive percent of them will need to replace their advantage to the brand new ITIL version 3. running one-day classroom bridging lessons is a logistical challenge for trainers and college students, for the reason that americans might also should trip to a faraway place for less than one day. classroom bridging courses are typically priced within the area of $600-$800 in the US, not together with travel expenses, in comparison to under half that amount for the e-researching version. The e-studying choice is barely pretty much as good and makes it possible for learners to take the path comfortably - at home or at work, at their own pace. For all these reasons, we predict the E-gaining knowledge of Bridging route to be a success, and obtain about 10 instances the volume of the classroom Bridging path."


    ITIL certification guide: learning IT features management | killexams.com Real Questions and Pass4sure dumps

    counsel know-how Infrastructure Library (ITIL) is near the accurate of almost each listing of should-have IT certifications, and for respectable cause. ITIL practices are designed to help organizations determine areas where they want development, proposing seller-neutral guidelines on where to make certain adjustments to cut back fees and increase productivity. bear in mind: ITIL isn't a tool but reasonably a set of greatest practices referring to IT service and lifecycle management.

    for example, you may additionally use ITIL practices to reduce helpdesk traffic through enforcing self-support sections for your business's website, or to make a decision no matter if it’s greater low-priced to have a project dealt with in-apartment or via a third-celebration.

    what is ITIL?

    ITIL is a library of volumes describing a framework of choicest practices for supplying IT functions. The ITIL has gone through a few revisions in its heritage and at the moment contains five books, every masking a number of procedures and degrees of the IT carrier lifecycle:

  • service method
  • carrier Design
  • carrier Transition
  • provider Operation
  • persistent carrier improvement
  • The ITIL, at present ITIL v3, specializes in business and IT integration, and ITIL certifications will also be earned at five stages. ITIL’s systematic approach to IT service management can help corporations manipulate risk, fortify customer relations, set up cost effective practices, and construct a stable IT atmosphere that permits for boom, scale and alter.

    ITIL certification tiers

    The ITIL Qualification Scheme makes use of a modular credit gadget known as the ITIL credit score equipment. All ITIL and ITIL-linked qualifications within the ITIL credit score equipment are assigned a particular credit price. As those credits are applied, the applicant qualifies to test for a far better degree of certification. ultimately, a complete of twenty-two credits is required to obtain ITIL expert certification. There’s a separate set of requirements for ITIL grasp qualification; candidates have to already be ITIL professional certified before they can achieve ITIL grasp fame.

    There are six stages of skills in the ITIL Qualification Scheme that include right here:

  • ITIL groundwork, which rankings candidates with 2 credits, includes 40 multiple-alternative questions. No must haves are required to take this examination. It deals with key features, ideas and terminology linked to ITIL carrier lifecycle management.
  • ITIL Practitioner became delivered in July 2016 and earns candidates 3 credit towards their ITIL professional certification. it is considered the subsequent step after the ITIL groundwork, which is a prerequisite. An ITIL Practitioner may be capable of clarify a way to use the ITIL framework to help business aims, and focuses on organizational alternate administration, conversation, measurement and metrics.
  • ITIL Intermediate level, which scores a candidate with 15 or 16 credit, is open to those that have already passed the ITIL groundwork exam and have achieved an permitted practising path. The intermediate level includes two paths: carrier Lifecycle, with five examinations (service strategy, provider Design, carrier Transition, carrier Operation, and continual provider growth); and service ability, with 4 examinations (Planning coverage and Optimization, liberate control and Validation, Operational help and analysis, and repair choices and Agreements).
  • ITIL Managing across the Lifecycle (MALC), which scores the candidate with 5 credits, requires the candidate to have handed the ITIL foundation exam, together with an extra 15 credits from passing ITIL Intermediate assessments, giving them a minimum of 17 credit to take this exam. here is also the gateway exam to achieve ITIL expert degree.
  • ITIL expert level requires the candidate to have collected 22 credit that have been won with the aid of passing the ITIL foundation, Intermediate degree and MALC assessments.
  • ITIL grasp Qualification requires the candidate to already be ITIL professional-degree qualified. To obtain the ITIL master Qualification, candidates need to "explain and justify how they selected and in my view applied a number potential, ideas, strategies and strategies from ITIL and aiding management suggestions, to obtain desired company effects in one or greater purposeful assignments."
  • When a candidate completes a given stage of the ITIL examination, she or he is given the certification and the attributed credits. every stage of certification has its personal requirements, all of which encompass incomes a selected number of credits.

    ITIL certification charge

    Registration fees for ITIL certification tests differ via place, ranging from around $150 to $500. whereas that you can self-analyze for ITIL tests, coursework is strongly advised, and charges for classes, whether completed on-line or in a lecture room environment, differ by means of location and institute. practicing can run up from $500 for an online course to smartly over $1,000 for classroom-based mostly intensive instruction, and working towards may or can also not consist of exam registration fees.

    When estimating complete charges for ITIL certification, bear in mind that the carrier Lifecycle track of the ITIL Intermediate degree certification would require 5 courses and five checks to comprehensive, and the provider capacity tune of the ITIL Intermediate level certification would require 4 classes and 4 assessments.

    ITIL complementary qualifications

    fortunately, the ITIL credit system gives credit for other IT certifications (known as ITIL Complementary skills) the applicant has handed, together with these:

  • problem Analyst, an APMG-foreign qualification teaches candidates how to evade complications and incidents from happening. This qualification is value 1.5 credit.
  • Lean IT, an APMG-international qualification, teaches candidates how to create a price-oriented, customer-centric subculture, while eliminating waste, inflexibility and variability. This qualification includes 0.5 credits.
  • ISO/IEC 20000, an APMG-international certificates, makes it possible for companies to exhibit excellence and show top-rated practice in IT administration. it's price 1.5 credit.
  • service Catalogue is an APMG-overseas certification for those who already have an ITIL foundation certificate. It teaches candidates the way to control demand, submit and song service pricing and price as well as automate service request administration and success. This qualification is price 1.5 credits.
  • IT provider administration foundation is an EXIN and Tuev-Sued IT carrier administration basis in line with ISO/IEC 20000. It specializes in the core principles, practices and processes of a quality strategy to IT carrier administration and is price 1 credit score.
  • licensed procedure Design Engineer (CPDE), an LCS certification, makes a speciality of the assessment, design, implementation, integration and administration of IT provider management procedures. This qualification is price 1.5 credits.
  • BCS professional qualifications in IT carrier management covers a wide range of trade practices including ITIL, COBIT, ISO/IEC 20000 and SFIA/SFIA. Six BCS-ISEB specialist skills can be found: specialist certificates in carrier Desk and Incident administration, professional certificates in trade management, specialist certificate in service degree management, professional certificate in company Relationship administration, professional certificates in problem administration and expert certificate in employer administration. each certificate earns 1.5 credits.
  • Configuration administration Database is an APMG-international certification that teaches candidates the way to determine, control, document, audit and verify the provider property and CIs of a CMDB, and carries 1.5 credit.
  • alternate Analyst is another APMG-international qualification that teaches candidates a way to investigate, authorize and manage alterations within an IT provider atmosphere. This qualification earns 1.5 credits.
  • Sourcing Governance basis (SGF), an APMG-foreign qualification, teaches the main ideas of Outsourcing and Sourcing Governance and the way to practice them. This qualification is price 1 credit score.
  • BiSL, an APMG-international qualification, makes candidates widespread with a framework that changed into created to establish a enterprise tips administration domain. It additionally teaches the way to actively manipulate, retain and support the performance of tips programs. This qualification is worth 0.5 credit.
  • ASL2, an APMG-international qualification, focuses on the surest practices for designing and undertaking constructive software administration, including the management, renovation and upgrading of purposes. This qualification is price 1 credit score.
  • observe: A maximum of six credit from ITIL Complementary qualifications may also be applied against the ITIL professional certification.

    The AXELOS web page offers counsel on the ITIL credit program to aid candidates assess the total credit score price they've attained, and provides them with commonplace tips on further certificates they can also want to obtain, based on their specific career goals.

    ITIL certification examination

    which you can discover counsel concerning the framework, authorised training suppliers and examination institutes right here, as well as counsel about a way to map advantage and journey with the central certifications to map a career course in ITSM.

    prior to taking any of the ITIL exams, you should be capable of flow any of the sample ITIL assessments that can be found online. an inventory of online ITIL sample assessments will also be found right here; updated as of 2014. expert ITIL exam training kits can also be discovered on-line, for a price. ITIL prime, for example, presents access to more than 800 ITIL foundation questions for $59.

    additionally, Axelos presents legit ITIL Android OS and iOS apps:

    ITIL certification management board

    ITIL assessments are provided at three ranges: foundation, Practitioner and supervisor. The certifications themselves were in the past managed with the aid of the ITIL Certification management Board, or ICMB. at first, the ICMB covered representatives from various foreign agencies, including the U.ok. OGC, APMG, the Stationery office (TSO), ITIL Examination Panel and Examination Institutes (EIs).

    In 2006, besides the fact that children, the OGC, which owned the ITIL trademark, grew to become over the management of the ITIL trademark and the accreditation of examination providers to the APM community. The APMG then gotten smaller with EXIN, BCS/ISEB, Loyalist Certification functions, PeopleCert neighborhood and different certification bodies, accrediting them as the reputable examination our bodies.

    In July 2013, possession of ITIL was transferred to AXELOS, which continues the ITIL framework and accredits training and examination institutes. a whole bunch of ITIL authorized practising organizations (ATOs) are available to bring working towards, and ITIL certification checks are administered on the end of a practising path or by way of an Examination Institute (EI), lots of which work directly with the ATOs.

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    ITIL Foundation v.3

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    On Pursuing The ITIL V3 Foundation Certification | killexams.com real questions and Pass4sure dumps

    The beginning of the IT Infrastructure Library (ITIL) V3 certification path lies in their Foundations exam. In this post I will teach you how to attain this credential by using self-study and with a minimum of muss, fuss, or greasy aftertaste.

    The Pink Elephant (!) Web site provides us with an excellent nutshell summary of what ITIL means:

    "ITIL V3’s most significant benefit is that it shows you what to do in terms of improving IT operations – and how to do it. All of the ITIL V2 processes are contained within V3, with greater emphasis on how to demonstrate value to the business with examples of ROI statements and case studies. Now is an opportune time to apply the lifecycle principles to your environment and ensure that the service ethos of continual service improvement is an integral part of business as usual."

    This post from the ITIL Blues Web site contains a direct download link to an exceptionally useful PDF document entitled An Introductory Overview of ITIL V3.

    A common misconception among those interested in attaining ITIL certification is that one must attend instructor-led training at an ITIL-sanctioned training center (called an Accredited Training Organization, or ATO) to become ITIL certified. This statement is only partially true.

    The full truth of the matter is that any Joe or Jane can register with VUE or Prometric, pass the ITIL V3 Foundation exam, and become certified in ITIL at the Associate level.

    However, to go further in the ITIL credentialing schema, you do in fact need to affiliate yourself with an ATO. For this reason, many folks find pursuing ITIL beyond the Foundation level on their own time to be too cost- and time-prohibitive (more on this subject in future blog posts).

    For now, though you can search for an ATO near you by visiting the official ITIL Web site.

    Now, then: let's cut to the chase and get you the "skinny" on the ITIL V3 Foundation exam:

    Key Facts on the ITIL V3 Foundations Exam

  • Exam Title: ITIL Foundation V3
  • Exam Number: EX0-101
  • Number of Questions: 40
  • Time Limit: 60 minutes
  • Passing Score: 65% (26/40 items answered correctly)
  • Registration Fee: $150 USD
  • Exam Registrars: Pearson VUE; Prometric (tutorial)
  • Please let me know your questions in the comments portion of this post; I will answer them promptly.

    Related Pearson Resources

    13 Proofs The Art of Service Leads ITIL v3 Foundation and ITIL v3 Intermediate Certifications | killexams.com real questions and Pass4sure dumps

    SOURCE: The Art of Service

    The Art of Service ITIL IT Service Management Accredited Certification

    August 17, 2010 23:22 ET

    BRISBANE, AUSTRALIA--(Marketwire - August 17, 2010) -  The Art of Service today released their latest ITIL® v3 exam pass rates. Having the highest pass rates in the industry, plus thousands of satisfied clients from leading organizations makes it clear that The Art of Service is the only choice for any candidate looking to get their ITIL certifications. The Art of Service is the logical and most sensible solution for thousands of career driven IT professionals and their organizations.

    In today's economic climate most IT Professionals cannot afford to spend thousands of dollars in preparation for an exam. On top of that, classroom students are limited to a set timeframe of a couple of days in a row of studying. In 2002, The Art of Service set out to create something as good as, or better than, classroom tutoring but with one crucial difference: it would be at a price that anyone could afford.

    The learning system that was created allows students to prepare as much as they need, 24 hours a day 7 days a week. In addition, this learning system gives them the peace of mind that they are ready to excel when it is time to take their ITIL Foundation exam, ITIL Intermediate exam and Managing Across the Lifecycle Exam.

    Ivanka Menken, COO at The Art of Service, says: "We fine-tuned the collective genius of our a group of educators and teamed them up with the best ITIL Service Managers and ITIL Expert tutors and set about creating an engaging, flexible program that would give students an almost unfair advantage in their exams."

    Actual Proof of The Art of Service's Track Record

  • The global pass rate for the most popular ITIL v3 intermediate course, SOA, is 72%. For exam candidates that have taken their Service Offerings and Agreements (ITIL v3 Intermediate SOA) course with The Art of Service it is an astounding 90%.
  • The global pass rate for ITIL v3 Managers Bridge is 69%. For exam candidates that have taken their Service Offerings and Agreements (ITIL v3 Intermediate SOA) course with The Art of Service it is 80%.
  • The global pass rate for ITIL v3 Service Strategy is 71%. For exam candidates that have taken their Service Strategy (ITIL v3 Intermediate SS) course with The Art of Service it is 100%.
  • The global pass rate for ITIL v3 Service Design is 72%. For exam candidates that have taken their Service Design (ITIL v3 Intermediate SD) course with The Art of Service it is 100%.
  • The global pass rate for ITIL v3 Service Transition is 59%. For exam candidates that have taken their Service Transition (ITIL v3 Intermediate ST) course with The Art of Service it is 75%.
  • The global pass rate for ITIL v3 CSI is 64%. For exam candidates that have taken their course with The Art of Service it is 100%.
  • The global pass rate for ITIL v3 SO is 78%. For exam candidates that have taken their SO course with The Art of Service it is 100%.
  • The global pass rate for ITIL v3 RCV is 77%. For exam candidates that have taken their RCV course with The Art of Service it is 93%.
  • The global pass rate for ITIL v3 PPO is 81%. For exam candidates that have taken their PPO course with The Art of Service it is 88%.
  • The global pass rate for ITIL v3 OSA is 77%. For exam candidates that have taken their OSA course with The Art of Service it is 92%.
  • The global pass rate for ITIL v3 MALC is 55%. For exam candidates that have taken their MALC course with The Art of Service it is 56%.
  • The global pass rate for ITIL v3 Foundation is 84%. For exam candidates that have taken their course with The Art of Service it is 86%.
  • The global pass rate for ITIL v3 Foundation Bridge is 88%. For exam candidates that have taken their ITIL v3 Foundation Bridge course with The Art of Service it is 95%.
  • The data demonstrates objectively that The Art of Service's solution to get their clients ITIL certified (a) works, and (b) works better than anyone else's.

    Ivanka Menken says: "We know what we're doing: The Art of Service's management team has been ITIL certified and active since 1992. We have trained thousands of candidates from organizations such as UPS, Nike, Intel, Apple, Microsoft, Procter & Gamble, Cisco Systems, Hewlett-Packard, Google, IBM and many more. Our courses are fully accredited and formally recognized by EXIN, BCS, GCI, CSME and Loyalist Certification Services and are constantly updated based on the latest exam specifications and student feedback."

    Martin Buckley, Microsoft, USA says: "I looked around for a training provider for my ITIL v3 Managers Bridge -- it was difficult. I called several providers who were claiming to offer training; when I probed on the name of the instructor, references, success rates -- there was very little or in several cases no evidential data the course would deliver. My aims for training seemed quite simple -- to learn; to network; to pass the exam. In the end I selected The Art of Service -- based in Brisbane, Queensland, Australia.

    "Why? Three reasons:

  • they proudly show their pass rates on the front page
  • recommendation
  • awareness and reputation from The Art of Service 'Service Management Podcasts'
  • "So how is the course so far? Simply excellent.

    "Ivanka Menken is the trainer -- she is a co-owner of the company and has been at the 'coalface' of Service Management delivery since ITIL v1 days. Good knowledge, personable, real world experience -- and a good mix of training styles."

    Andrew from Melbourne had this experience: "Having worked in IT for 15 years I had never had to implement ITIL based methodologies in any formal manner. When at last I did, this provided me with the foundation to build a successful and highly regarded ITIL based process for a new venture my employer was pursuing. The venture came off, and my ITIL framework is in place and doing what it should, providing a quality of service we couldn't have achieved without it.

    "The Art of Service's course is well structured, easy to follow, and concise enough to easily meet the ITIL certification requirements. I highly recommend it to anyone with little to no experience with ITIL."

    Having the highest pass rates in the industry, plus thousands of satisfied clients from leading organizations makes it clear that The Art of Service is the only choice for any candidate wanting to get their ITIL certifications.

    The Art of Service is the logical and most sensible solution for thousands of IT professionals and their organizations.

    For more information on The Art of Service's ITIL Certification Programs, visit http://store.theartofservice.com

    About The Art of Service

    Established in 2000, The Art of Service's purpose is to educate IT professionals with certifications and in-demand skill sets to clients like UPS, Nike, McDonald's, Walt Disney, Intel, Apple, FMC Technologies, Procter & Gamble, Schlumberger, Microsoft, IBM and Cisco Systems.

    Over 200,000 people visit www.TheArtofService.com each year to get ideas, research courses, and to find the certification they need.

    ITIL Foundation certification V3 preparation guide | killexams.com real questions and Pass4sure dumps

    Information Technology Infrastructure Library (ITIL) is an IT management framework that provides practices for IT Service Management (ITSM), IT development and IT operations. ITIL gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. Adhering to the ITIL Framework is a vital hygiene factor for the efficient running of the IT operations of any organization. Organizations look forward to a strong ITIL framework process in place as a differentiating factor when selecting a service provider for outsourcing of IT operations.

    As more and more organizations have implemented or are in the process of integrating ITIL into their day-to-day IT operations, the demand for ITIL certified professionals has also increased.  The purpose of the ITIL Foundation certification in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for service management. Here are some guidelines to help you prepare for the ITIL Foundation certification (V3).

    ITIL V3 is an extension of ITIL. This current version provides a more holistic view of the complete lifecycle of services, covering the entire IT organization and all supporting components needed to deliver services to the customer, whereas V2 focused on specific activities directly related to service delivery and support. For ITIL Foundation certification, note that most of the V2 activities remain untouched in V3, but some significant changes in terminology were introduced in order to facilitate the expansion. ITIL V3 consists of five volumes:

    1. ITIL Service Strategy

    2. ITIL Service Design

    3. ITIL Service Transition

    4. ITIL Service Operation

    5. ITIL Continual Service Improvement

  • Technocrats working in the IT industry can apply the ITIL Framework in their day-to-day operations in order to get a feel for the practical application of the ITIL Framework .This helps in answering the scenario-based questions in the ITIL Foundation certification examination.
  • While preparing for the ITIL Foundation certification, refer to the official website, for insights into the framework.
  • http://www.itil-officialsite.com/AboutITIL/WhatisITIL.aspx

    Other links for ITIL Foundation certification preparation include:





  • Below are the officially accredited training partners that provide ITIL training for ITIL Foundation certification. Training charges range from Rs 20,000 to Rs 30,000, depending on the training partner.
  • Vyom Labs Pvt. Ltd.

    Aditi Samruddhi, S. No. 173/4 Baner

    PUNE - 411 045


    Vinsys IT Services India Pvt. Ltd.

    First Floor, Butte Patil Complex Paud Phata Karve Road, Kothrud PUNE - 411 038


    Chirantan Infotech Pvt. Ltd.

    Q-101, Phase - II Pinnac Memories Kothrud PUNE - 411 029


    Adept Technology Pvt. Ltd.

    No: 80, 3rd Floor, Cathedral Road Gopalapuram CHENNAI - 600 086


    Quality Solutions for Information Technology Pvt. Ltd.

    A-806, Mittal Towers, M. G. Road

    BANGALORE - 560 001


    Hewlett-Packard India Bangalore

    3rd Floor, #24 Salarpuria Arena Hosur Main Road Adugodi BANGALORE - 560 030


    Hewlett-Packard India Mumbai

    Enterprise Center, 1st Floor, Next to Orchid Hotel Off Nehru Road, Vile Parle (E) MUMBAI - 400 099


    Hewlett-Packard India Hyderabad

    Block-D, 4th Floor No. 18, I Labs Centre Hitech City, Madhapur HYDERABAD - 500 081


    Hewlett-Packard India Gurgaon

    Global Business Park Tower D, 6th Floor Mehrauli Gurgaon Road GURGAON - 122 002


    Glopore IM Services Pvt. Ltd. (Fox IT ATP)

    # 595, 3rd Floor, 15th Cross, 1st Phase, Outer Ring Road, J P Nagar BANGALORE - 560 078


    Raceme Infotech Solutions Pvt. Ltd.

    E-29 Sector 6 Noida, U.P. - 201301


  • After preparing for the ITIL Foundation certification, attempt the sample question paper to assess your knowledge and improve upon areas of weakness.
  • http://www.itil-officialsite.com/Qualifications/ITILSamplePapers/ITILSamplePapers.aspx 

    Duration: 60 minutes 

    Format: Computer-based multiple choice

    Number of questions: 40 

    Pass mark: 65% (26 or more questions out of 40 questions correctly answered).

    Cost : USD 174

    Prometric centers are the authorized testing centers for the ITIL Foundation certification (V3).

    About the author: Anuj Sharma is an EMC Certified and NetApp accredited professional. Sharma has experience in handling implementation projects related to SAN, NAS and BURA. He also has to his credit several research papers published globally on SAN and BURA technologies.

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