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M2080-713 - IBM Mobile Customer Engagement Sales Mastery Test v1 - BrainDump Information

Vendor Name : IBM
Exam Code : M2080-713
Exam Name : IBM Mobile Customer Engagement Sales Mastery Test v1
Questions and Answers : 30 Q & A
Updated On : January 16, 2019
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M2080-713 exam Dumps Source : IBM Mobile Customer Engagement Sales Mastery Test v1

Test Code : M2080-713
Test Name : IBM Mobile Customer Engagement Sales Mastery Test v1
Vendor Name : IBM
Q&A : 30 Real Questions

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IBM IBM Mobile Customer Engagement

IBM Watson Masters customer carrier as Engagement consultant | killexams.com Real Questions and Pass4sure dumps

First identify: final identify: electronic mail address: Password: confirm Password: Username:

Title: C-level/President manager VP body of workers (affiliate/Analyst/etc.) Director

function:

role in IT determination-making procedure: Align company & IT dreams Create IT strategy check IT needs control vendor Relationships evaluate/Specify manufacturers or providers other role Authorize Purchases not concerned

Work mobile: enterprise: business measurement: business: road tackle city: Zip/postal code State/Province: nation:

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IBM's focus on Digital Overhaul of sports Holds Promise | killexams.com Real Questions and Pass4sure dumps

overseas business Machines business enterprise IBM is benefiting from amazing customer wins, mainly within the activities domain of late.

IBM is introducing a few initiatives to enhance journey of the entities involved in activities leagues, from avid gamers, coaches, fanatics to administration.

The sturdy synthetic intelligence (AI) capabilities of IBM capabilities place it well to facilitate digital overhaul of quite a lot of activities groups and clubs with greater player and fan engagement.

The company’s bid to integrate AI into activities programs’ is in sync with its method to go past fan engagement to influencing players with mighty recommendations. These ingenious options aided via IBM’s Watson poises the enterprise well in gaining momentum.

foreign enterprise Machines business enterprise revenue (TTM)

 

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Corinthians to Leverage IBM services Platform & Watson

Corinthians Paulista, one of the crucial most famed Brazilian soccer clubs, opted for IBM functions. Per the ten-yr contend with IBM, Corinthians makes an attempt to revamp its enviornment and leverage cognitive birth capabilities of IBM’s features platform in a bid to bring about digital transformation.

IBM functions and Watson in conjunction with IBM Cloud hosted loyalty platform, named "FielTorcedor" will allow Corinthians with conclusion-to-end administration in addition to digitization of its legacy methods and other tips expertise techniques.

notably, Corinthians anticipates famous digital changes, together with customized fan engagement and more suitable player journey with meaningful insights by means of 2019.

here's yet yet another tailwind for IBM’s cognitive options which might be witnessing expanding adoption across different forms of activities and quite a few industries.

top notch Alliances with US Open & Wimbledon Bode well

IBM reinforced partnership with united states Tennis affiliation (“USTA”) within the fresh past. IBM Watson turned into selected on the foundation of its mighty AI capabilities to aid US Open Tennis players to increase their video game method and education.

moreover, IBM’s AI Highlights expertise integrated into participant efficiency enabled coaches to research and enhance the efficiency of the players.

moreover, IBM Watson AI capabilities have additionally been leveraged through The All England garden Tennis membership (“AELTC”) to enhance engagement for Wimbledon lovers.

To Conclude

during this era where lovers are glued to updates on their groups or sports golf equipment just about 24/7, AI is increasingly being leveraged to transform fan adventure by improving engagement methodologies.

moreover, AI tech is also enabling sports team managers to analyze participant performance. The insights received through rigorous analytics in turn assists participant with more desirable efficiency.

furthermore, per a fresh IDC record, global spending on cognitive and AI techniques is estimated to be over $77.6 billion through 2022 at a CAGR of 37.3% from 2017 to 2022. The file favors the potentialities of IBM cognitive capabilities and AI-powered Watson.

Given transforming into popularity of IBM functions and Watson, we assume seeing more adoptions of this variety sooner or later. this is anticipated to have a favorable influence on the enterprise’s top line.

youngsters, inconsistent earnings boom, sluggish transition to cloud and lengthening competition are important concerns.

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IBM’s cellular first plan is definitely about cloud first. That’s all you need to comprehend | killexams.com Real Questions and Pass4sure dumps

  • submit
  • IBM (s ibm) launched its cell first method this morning with several media stories and extra fanfare than statistics. on the core of the approach is that IBM (and its clients) have realized that cell is altering the online game in terms of how purchasers predict to engage with organizations, however also that in inserting cell first they should trade their complete IT to take skills of it.

    As James Governor, an analyst at Redmonk, puts it in his very astute take on IBM’s news:

    commercial

    MobileFirst is a really large deal, because it doesn’t come alone. cell first potential Cloud First. It also skill Social First. It additionally means big statistics First. API-first. You get the image. When a customer has an issue they think is a mobile difficulty, it seems its a Cloud-hosting issue, etc. each cell engagement IBM does with a shopper goes to have large pull through in different areas. In that admire IBM’s cell dedication is a bit of like its Linux commitment back in the day. IBM won’t make money directly promoting a cellular working system (it is going to leave that house to the likes of Google), however in linked profits streams and product strains.

    That right there is some extent i tried to convey up with Paul Bloom, the research CTO of IBM Telecom ultimate week when we chatted about the announcement. i was excited about how IBM might pull all of those issues together — in spite of everything, this is the company that makes billions on middleware — but Bloom changed into extra concentrated on the telecommunications side of issues. And IBM does have an awesome telecom heritage with a historical past of developing everything from the technologies used on the chips internal some networks to the utility pulling the networks together. That doesn’t even count the IBM apparatus internal telco records facilities.

    Bloom said that IBM has pulled collectively roughly 10 acquisitions given that 2006 with a view to support with this effort with a unique emphasis on WorkLight, a mobile utility building platform, and BigFix, which manages allotted endpoints (like thousands of cellphones!). building the underlying infrastructure to help the mobile first world is hard.

    Connecting federated apps by the use of APIs and across distinct systems is an issue CIOs and developers are only now making an attempt to resolve. And making sure those pieces are then delivered in a fine looking and timely vogue to a massive number of different contraptions with different operating techniques and capabilities is like asking a chef to make a meal so that you can attraction to every human in the world. That IBM is going after here is now not sudden, however is a tough order.




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    M2080-713 exam Dumps Source : IBM Mobile Customer Engagement Sales Mastery Test v1

    Test Code : M2080-713
    Test Name : IBM Mobile Customer Engagement Sales Mastery Test v1
    Vendor Name : IBM
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    IBM Mobile Customer Engagement Sales Mastery Test v1

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    Product Briefs | killexams.com real questions and Pass4sure dumps

    Columns

    Product Briefs By ADT Staff

    WindowBuilder Instantiations Inc. is shipping WindowBuilder , a line of GUI construction tools for Java. The new Java-based development suite supports both the Eclipse-based standard widget toolkit (SWT) and Sun’s Swing component technology.

    WindowBuilder products install into Eclipse-based IDEs, including IBM WebSphere Studio, and provide an easy-to-use Java GUI construction environment. The product line, which includes SWT Designer, Swing Designer and the full WindowBuilder Pro suite, allows developers to create Java user interfaces with either SWT or Swing technology. The visual designer in WindowBuilder is said to enable complex user interfaces to be created quickly and eliminate hand-coding.

    The product automatically generates high-quality Java code in several styles and can read code generated by most popular Java GUI builders. Java GUIs created with WindowBuilder can be executed and tested within the design environment.

    Pricing for WindowBuilder Pro is $299 per developer, while SWT Designer and Swing Designer are each priced at $199 per developer.Instantiations Inc.,Portland, Ore.,www.instantiations.com

    WebLoad for DDoSWebLoad for DDoS is software that tests the resistance and resiliency of a Web application under a Distributed Denial of Service (DDoS) attack.

    The product is said to provide a comprehensive and real-world view of a Web application’s response to an attack through the use of actual attack tools and known code. The software simulates real-world traffic under attack and collects application performance and response metrics to ensure that Web applications can withstand a DDoS attack.

    The DDoS tests are managed through TestView, the company’s new integrated Web testing suite. TestView integrates functional testing, load/scalability testing and test management in a single user interface.

    Pricing for RadView’s WebLoad DDoS is dependent on configuration.RadView Software Ltd.,Burlington, Mass.,www.radview.com

    SilkCentral Performance ManagerSilkCentral Test Manager Segue Software has launched SilkCentral Performance Manager, which monitors software applications from the end-user perspective, and SilkCentral Test Manager, which manages and maintains software quality from initial requirements to application deployment.

    Performance Manager introduces a Business Integration Layer, correlated reports, enhanced health drill-down capabilities, health trend indicators, and support for both Citrix Metaframe Presentation Server and Oracle Forms environments. The Business Integration Layer allows access to monitoring results through standard APIs, thus providing users with the ability to utilize monitoring metrics in centralized network systems, enterprise-wide network management systems or corporate dashboards.

    SilkCentral Test Manager is said to provide a high level of visibility into the entire software process. Users can access Web-based result reports anywhere, anytime, and a central repository houses all test assets. A workflow process facilitates information flow between QA and development.

    Pricing for SilkCentral Performance Manager starts at $22,500 plus maintenance, while pricing for SilkCentral Test Manager starts at $4,500 plus maintenance.Segue Software Inc.,Lexington, Mass.,www.segue.com

    Bowstreet Framework FactoryBowstreet Framework Factory is an extensible software automation system that enables software vendors to create, customize and maintain highly tailored software apps.

    With the product, ISVs can capture and automate the generation of customized apps, rather than manually create each customer iteration. Key features include: 100 out-of-the-box Builders that leverage data from Domino, SAP, databases and Web services; and extensibility to any Java domain, including Struts, JSF and proprietary frameworks.

    Pricing for Bowstreet Framework Factory is $5,000 per named user, $20,000 per CPU.Bowstreet,Tewksbury, Mass.,www.bowstreet.com

    Flywheel Version 7.2Flywheel Version 7.2 is an agile, process-agnostic tool for visualizing, designing and refactoring Microsoft C# .NET and Visual Basic .NET source code.

    New features include enhanced visualization and analysis of multi-project, multi-language solutions; advanced visual refactoring tools that are said to make agile development easier; and improved loading, parsing and graphics performance on large, multi-project solutions. Users can now refactor a member in a Visual C# .NET or Visual Basic .NET project and have all of the usages of the member updated in every referencing Visual C# .NET or Visual Basic .NET project open in the current solution.Velocitis Inc.,Mason, Texas,www.velocitis.com

    Version 5 Release 13 of Dassault Systemes’ and IBM’s PLM portfolioDassault Systemes and IBM have announced Version 5 Release 13 (V5R13) of their product life-cycle management (PLM) portfolio comprising Catia for collaborative product development, and Enovia and Smarteam for product data and life-cycle management, collaboration and decision support.

    The new release is said to extend engineering practices to include relational design, which allows users to better manage design modifications, including impact on functional specs, analysis and manufacturing constraints. This practice results in higher quality designs the first time, fewer engineering changes later in the design cycle and more opportunity for innovation.Dassault Systemes,Paris, France,www.3ds.comIBM Corp.,White Plains, N.Y.,www.ibm.com

    PilotWorks 2004 Spring PilotWorks 2004 Spring is an integrated yet modular operational alignment framework that includes an interactive strategy plan, initiative management, scorecard and dashboard, report and ad hoc, as well as modeling and integration components.

    The product was developed for sales, service and marketing groups where the gap between strategy and execution tends to be more pronounced due to geographically dispersed teams and the prevalence of outsourcing.

    Pricing starts at around $50,000 for a complete solution and scales based on the scope of deploymentPilot Software,Cambridge, Mass.,www.pilotsoftware.com

    ConsoleWorks Version 2.0ConsoleWorks Version 2.0 can automatically execute operator-specified actions as soon as it detects a pre-defined condition on a monitored device. In addition, ConsoleWorks can use existing notification apps to phone, page or e-mail appropriate personnel to provide them with information as it happens.

    New features include a Software Performance Report feature that automatically captures important systems data, a CONWRKS-STARTUP event that enables ConsoleWorks to begin performing Action routines as early as possible in its start-up processes, and a report wizard that allows users to customize reports. In addition, a pseudo-console on-demand enables users to establish a connection to a device by running a command that starts on connection and stops on disconnection.TECSys Development LP,Plano, Texas,www.tditx.com


    Customer-Centricity Is Mandatory for 2015 | killexams.com real questions and Pass4sure dumps

    For 2015 putting your customer at the center of every strategy and business process will be essential for acquisition, retention and competitive differentiation. No more just talking about it. This coming year, it has to happen.

    Here are three tips with examples of companies that are getting it right when it comes to excellence in customer-centricity.

    You Want Fans, Not Just Customers

    TGI Fridays, recently earned a top spot in the Dunnhumby Customer Centricity Index which noted that when it comes to restaurants, “experience matters as much as the food.” TGI Fridays was recognized for its major differentiator, loyalty. TGI Fridays was also honored in the Loyalty360 Awards.

    According to Michelle Malish, Senior Director, Customer Relationship Marketing &Loyalty:

    “Fridays is intently focused on … meeting the needs and desires of our most loyal fans. [We use] member data and insights to enable relevant, multichannel communications that build and sustain engaged relationships, support brand activations, drive incremental traffic, and create brand advocacy… We develop, test, analyze and launch new program benefits and concepts that meet our guests’ needs… Depending upon the marketing program, we may use behavioral and personal profile data to tailor messaging content, copy tone, offer strategy, channel, and contact frequency. Our goal is to deliver memorable guest dining experiences, reward members for their loyalty, inspire social sharing, and create brand fans.”

    The company’s Give Me More Stripes loyalty program not only offers rewards but also has a social component that states, “In here there’s plenty to talk about,” and gives fans a platform to share their experiences.

    Create an Emotional Attachment to Your Brand

    When customers feel a part of the brand they will develop an attachment to the experiences associated with it, and want more. According to a Gallup poll:

    “[Consumers are] more inclined to spend with businesses they feel good about… consumers will give more money to the businesses they feel emotionally connected to… the vast majority of customer buying decisions are influenced by emotional factors.”

    Noting an emotional connection to their web experience, Norwegian Cruise Lines was recognized by Key Lime Interactive’s Comprehensive User Experience Report for their “Consistently positive emotional experiences … the site significantly outperformed its competitors’ in terms of time spent on the site [which] increased the brand’s perception as ‘entertaining’, ‘appealing’, ‘fun’, and ‘family-oriented’.”

    Use Customer Feedback To Make Improvements

    ANZ Bank, a top-four international financial services firm, was the recipient of the International Customer Experience Award for “[showing that] service, satisfaction and ROI can improve by listening to customers.”

    According to Mark Hand, ANZ Managing Director Retail Distribution:

    “Our real-time customer feedback tool… allows us to track the [customer] journey, and then make improvements to our customer experience programs. By collecting insights and feedback at key steps, we’ve improved our conversion rates, responsiveness and communication processes in every way.”

    By using real time feedback to improve the customer experience ANZ achieved these results:

  • 15 percent increase in customer experience scores
  • Up to 48 percent survey response rates – more than 10 times the industry standard.
  • Five Takeaways:

    1. When you create compelling and competitively differentiating customer value, retention will increase dramatically.

    2. Use customer behavioral data and voice of customer insights to drive development of new engagement programs.

    3. Use multiple channels and multiple ways of gathering customer insights. Then, tailor messaging around the customer’s journey at every stage.

    4. Cultivate fans that want to have a relationship with your brand.

    5. Understand the emotional reasons that customers will identify with your products, services and overall brand.

    Being customer-centric in your marketing means that you recognize your customers as more than a transaction. You take the time to get to know why they choose your company and then put in place strategies to nurture trust and deliver meaningful brand experiences designed to engage and retain.


    The State of Big Data 2017 | killexams.com real questions and Pass4sure dumps

    Article ImageIt's January 2017, and you’ve turned over the digital calendar page on a new year. Was your resolution to walk an extra 1,000 steps a week this year, to be tracked by your Apple Watch, shared on Facebook for extra accountability, and added to your Lifetick goal-tracking web app? Congratulations—you’ve both added to and exemplified the state of Big Data in 2017. It’s everywhere, and it’s only getting more multidimensional. But similar to your best intentions around exercise for the new year, there are significant challenges between theory and action.

    The onward march of both consumer and commercial adoption of the Internet of Things (IoT), relatively cheap storage, and improved methods of data capture are all contributing to the growth in scope of Big Data. The Wikibon community of business technology practitioners sized the global Big Data market at $18.3 billion in 2014, predicting it will grow at an annual rate of 14.4%, to hit $92.2 billion by 2026.

    When organizations can make the most of Big Data’s characteristic velocity, variety, and volume—and truly leverage their Big Data assets—the impact on customer satisfaction can be palpable. Take Coca-Cola Freestyle dispensers, which allow users to specify mixtures of flavors from the brand for a custom drink. The Coca-Cola Co. captures information on what drinks are dispensed and at what time of day, among other data elements. This data is used to fine-tune stocking and inventory even for non-Freestyle vending machines. And Duetto Research offers a hotel revenue management SaaS solution that allows hotels to price rooms dynamically, based on factors such as holidays, weather, and local events. 

    But most organizations are still grappling with how to unlock Big Data’s potential. A September 2016 Gartner, Inc. survey on planned Big Data investments illustrates the challenge: While 73% of companies surveyed say their organizations had invested—or plan to invest—in Big Data, only 15% of respondents had deployed Big Data projects to production. Gartner analyst Nick Heudecker, co-author of Survey Analysis: Big Data Investments Begin Tapering in 2016, says, “There are challenges in governance, infrastructure, scale, and skills that create a real gap.”

    The Year in Review

    John Mancini, president of AIIM International, says that the notion of Big Data being mainstream by 2016 is conceptually right. “Yes, organizations are consuming more varieties of data,” he says. “But people are still struggling to get data under control.” He attributes the lag to a couple of factors, starting with the difficulty of getting information into a form that is consumable and ingestible. He adds, “Most organizations have Big Data that is also dark data—how do you extract the meaning of things like .tif files and videos? It’s a bigger hurdle than people think.”

    It’s telling that much of the growth cited in the Wikibon study is expected to derive from analytics, applications, and tools—the weapons needed to tame the terabytes and petabytes of data created as we merrily trail data exhaust in our wake, both at work and at home. The Gartner survey found a slowing intent to invest, as the focus shifts from Big Data as a discrete initiative to how it impacts business processes. Heudecker says, “Customers don’t say, ‘I’m doing Big Data analytics’ anymore, but instead say, ‘I’m doing security analytics’ or ‘I’m doing customer-360 analytics.’ Big Data has become more specific and less nebulous.”

    Mancini believes that 2016 may have represented the point at which companies began taking a harder look at valuing Big Data, citing the choice by AIIM’s Executive Leadership Council to focus on “infonomics”—the theory of assigning economic value to information—for its annual think tank meeting last year. “Big Data isn’t a monolith,” Mancini says. “People want to use it in the context of particular problems, in these pockets of application.” Futurist Thornton May, whose work focuses on how companies create value with information technology, agrees that there’s been a shift to quantification. “We live in an information age, but haven’t valued information properly,” says May. “But equity analysts are starting to pay attention to things like analytical mastery and prophylactic content management—which I define as the avoidance of self-inflicted data damage—and that means senior managers are too.”

    May says Big Data has also permanently changed consumer expectations. “Consumers are fed up with unsatisfying information experiences,” he says. “It used to be [that] a journalist could target a mass audience, but now there’s a demand for bespoke messaging.”

    A Look Ahead

    Just as the volume of Big Data shows only signs of further exponential growth, so are the tools and infrastructure around Big Data evolving quickly. Heudecker says, “When it comes to infrastructure, we’re seeing the next iteration emerge. It will be memory-centric and cloud-dominant and will need to be dynamic.”

    That ties in to another trend that continues to gather steam: the ability to enable business users—and not just data scientists—to access and model with Big Data. In part, it’s an imperative due to the ongoing imbalance in supply and demand for qualified data scientists and data analysts. “Companies will continue to move Big Data into BI [business intelligence] platforms, so end users can access it,” Heudecker predicts. Machine learning and machine intelligence will be part of what enables end users to work effectively with Big Data within those platforms.

    Mancini sees this data democratization as an encouraging development. “When Big Data is viewed only through the prism of data scientists, it can only go so far,” he says. Mancini points out that access to data creates opportunities for incremental learning. “Patterns can be surfaced that you never knew about before, so what questions do you ask next? Most organizations are still on the cusp of this kind of discovery.”

    Pressure around getting data governance right will continue to build. “The companies who are getting it wrong treat Big Data as an engineering problem, not a people problem,” says Heudecker, while the ones doing a more exemplary job “are taking a less technical view and engaging at the organizational level.”

    Finally, expect to see Big Data initiatives tied even closer to business outcomes that can be valued and quantified. “It’s not enough to just manage Big Data,” says May. “It’s about, ‘What value can we create?’ ”  



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